Fairfield Inn by Marriott Richmond

Hotels
•
Fairfield Inn
8.8 (132 reviews)
9797 Us Route 40 W, New Paris, Ohio, 45347 , New Paris , US
1-937-437-8009

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Facilities

Free breakfast
Express check-out
Comprehensive recycling policy
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Picnic area
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Courteous staff
Good breakfast selection
Cons:
Unexpected parking charge
Accessibility issues with room lock

Categories

Cleanliness
8.76
The property was well maintained, and the beds comfortable and clean.
Service
9.23
Front desk Evonne was courteous and helpful; staff responded immediately to issues.
Location
8.77
Standard quality for this hotel tier.
Room Quality
8.22
The handicapped room had usability issues due to a broken security lock.
Amenities
9.25
Wide selection of options for breakfast.
Value for Money
8.71
Good value.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
Overall pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:24

Property Description

Recreational Amenities: Enjoy the indoor pool, spa tub, and 24-hour fitness center on offer at Fairfield Inn by Marriott Richmond.
Complimentary Breakfast and Snacks: Start your day with a free buffet breakfast and grab a quick bite from the snack bar/deli.
Convenient Location: Just a short drive away from attractions like Richmond Mall, Rose Garden, and Hayes Arboretum, make the most out of your stay.

To experience these amenities and more, book your stay at Fairfield Inn by Marriott Richmond today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 132 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
Jeff • solo_traveller • us
10
2026-05-09 • via Nuitee
A
Amanda • family_with_children • us
9
2026-04-05 • via Nuitee
T
Tracy • family_with_children • us
9
Hot tub needs attention.... not excuses 😔
Pros:

Nice room .. big shower (very nice).

Cons:

The hot tub didn't work... it was hot but the jets didn't work. No maintenance person on emergency call. Should have received a discount when brought to their attention ... to be fair. Sorry, doesn't cut when I paid a total of $160 + for one night. It was a bit disappointing to say the least.

2026-03-04 • via Nuitee
R
RALPH • extended_group • us
9
Perfect for the time needed to relax
Pros:

Breakfast was pleasant and hot! Location great, stayed last year August.

Cons:

Pool area was not open .

2026-01-19 • via Nuitee
M
Mark • solo_traveller • us
8
Pros:

Clean, in good shape.

Cons:

—

2026-01-02 • via Nuitee
B
Benita • family_with_children • us
10
Very Good
Pros:

Location, cleanliness and front desk receptionist Jamie provided excellent service. Good breakfast as well.

Cons:

Nothing

2026-01-01 • via Nuitee
R
Russell
6
Pros:

The room as a whole was decent. The bathroom needed some update. Breakfast was not very good. Luke warm coffee with cold scrambled eggs.

2025-10-12 • via Nuitee
L
Lori
10
Pros:

Front desk Evonne was courteous and helpful especially after I had been driving all day at it was 11:00 pm!

2025-09-28 • via Nuitee
T
Tiffany • family_with_children • us
9
Pros:

Nice little pool area and hot tub

2025-09-15 • via Nuitee
L
Leslie
8
Pros:

Good value

2025-08-20 • via Nuitee
K
Kenneth
8
Pros:

Even though they cleared the charge, I didn’t like they added, unknown to me until I checked my bill, a parking charge. They didn’t tell me that was a charge when I checked in.
I’ve stayed at this hotel many times over the years. Never was charged for parking before.

2025-08-15 • via Nuitee
R
Rhonda • family
10
Pros:

The property was well maintained.Change and the beds comfortable and clean. Wide selection of options for breakfast. The only issue was we were in a handicapped room and had trouble getting out. Apparently was due to an unusual type of security lock that was broken.The lock was too high up for someone in a wheelchair, and there were no instructions on how to open it. Staff responded immediately and made notes to report back to management and have maintenance take care of it. Customer service was excellent!!!

2025-07-18 • via Nuitee
A
Ann • family
10
Pros:

Great hotel very clean and friendly

2025-07-04 • via Nuitee
V
Valerie • partner
10
Pros:

Clean nice property with friendly staff and great fee breakfast.

2025-06-16 • via Nuitee
V
Verified traveler
6
Pros:

Breakfast was a little weak …. Person in charge of the breakfast didn’t necessarily seem like they wanted to be there

2025-06-07 • via Nuitee
E
Eric
8
Pros:

Nice placec to stay!

2025-05-29 • via Nuitee
C
Corwin • young couple • us
10
Exceptional
2025-05-19 • via Nuitee
B
Brent
10
Pros:

Love the pool and hot tub!!

2025-05-19 • via Nuitee
K
Kathleen
10
Pros:

Fast easy check, great complementary breakfast, friendly staff.

2025-04-28 • via Nuitee
T
Teresa
10
Pros:

Easy access to the interstate.

2025-04-22 • via Nuitee