The Welbeck Hotel by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (1411 reviews)
57-59 Welbeck Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Exceptional food
Cons:
Needs improvement in cleanliness
Value for money concerns
Small rooms

Categories

Cleanliness
8.01
Cleaning staff needs improvement as trash wasn't removed and amenities weren't replaced.
Service
9.48
Staff were nice and helpful, especially Ucef and others at the front desk.
Location
9.52
Excellent place near to Oxford Street; convenient for dining and shopping.
Room Quality
8.47
Rooms are clean but some had disappointing views and space was small.
Amenities
8.5
Amenities provided were lacking in some areas but breakfast options were exceptional.
Value for Money
7.96
High price for quality received; location was the main saving grace.
Food and Beverage
9.51
Exceptional breakfast with well-cooked options.
Overall Experience
8.98
Enjoyable stay but certain aspects like cleanliness and value for money could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Affordable Rates in London’s City Centre
Welcome to Holiday Inn-London Oxford Circus, an IHG Hotel, offering affordable rates in the heart of London. Enjoy a comfortable stay with in-room desk, coffee/tea maker, free high-speed internet, and a mini gym for your convenience.

Prime Shopping and Dining Locations
Indulge in a shopping spree at world-famous stores on Oxford Street and Bond Street, just a stone's throw away. Explore Marylebone village with its upscale dining options and trendy boutiques. Visit ‘Theatreland’ and iconic attractions like Madame Tussauds within walking distance.

Convenient Transportation Options
With Bond Street station nearby, access multiple connections on the Elizabeth Line for quick travel to Canary Wharf, ExCeL Centre, and Heathrow airport. Explore London easily with Jubilee Line to key landmarks and Central Line to the financial district. Book your stay now for a memorable London experience at Holiday Inn-London Oxford Circus!

Important information:

Please note, for prepaid bookings, the credit card charged has to be presented upon check-in. If the reservation has to be paid by a third party, a credit card authorization form is required. Please contact the hotel to request a copy.

When booking 10 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1411 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.98
M
Maria solo_traveller ch
10
Pros:

Schönes Hotel an guter Lage (nur ein paar Minuten zu Fuss von der U-Bahnststion ).
Das Personal war freundlich und hilfsbereit. Es hat in Gehdistanz viele Cafés, Pubs und Restaurants sowie Shopping Möglichkeiten.

Cons:

Die A/C im Eingang/Lobby/Bar Bereich war für meinen Geschmack zu kühl eingesetellt. Aber das ist eine persönliche Präferenz.
Ansonsten alles top.

2026-06-06 via Nuitee
T
Tara family_with_children gb
10
2026-06-06 via Nuitee
H
Haya family_with_children sa
8
2026-06-06 via Nuitee
N
Natallia solo_traveller rs
9
2026-06-06 via Nuitee
N
Nicole family_with_children au
8
Great location, comfortable rooms and amenities
Pros:

Great location, comfortable rooms, the hotel bar was nice.

Cons:

Staff were not very friendly, especially on reception.

2026-06-06 via Nuitee
J
JCC solo_traveller gb
10
Great hotel and location - will be back
2026-06-06 via Nuitee
I
Imran solo_traveller ae
8
2026-06-06 via Nuitee
M
Morgan solo_traveller gb
8
Pros:

It was so near Harley Street and the staff were welcoming and lovely , clean hotel and also very homely.

Cons:

Nothing

2026-06-05 via Nuitee
S
Sarah solo_traveller gb
8
A good base for Oxford Street and Bond Street
Pros:

Very convenient

2026-06-05 via Nuitee
F
Filiz couple tr
9
Tekrar giderim.
Pros:

Otel çok merkezi bir yerde. Oxford caddesine çok yakın. Çok güzel kahvaltısı var. Personel çok güleryüzlü ve yardımcı.

Cons:

Otelde sanırım asansörden kaynaklanan bir ses vardı. Aşırı rahatsız etmiyordu ama olmasa daha iyiydi.

2026-06-03 via Nuitee
E
Ettenfield solo_traveller au
5
Pros:

Great location

Cons:

Very loud, could hear the people upstairs constantly moving their table around. Brought this up to staff numerous times without a result

2026-06-03 via Nuitee
R
Ryan couple ca
10
2026-06-03 via Nuitee
A
Anna solo_traveller it
9
2026-06-02 via Nuitee
T
Tony couple gb
10
2026-06-02 via Nuitee
M
Mark family_with_children us
9
2026-06-02 via Nuitee
S
Saad extended_group sa
9
اقامه ممتعه فقط الغرف صغيره جداً
Pros:

كل شيء ممتاز

Cons:

الغرف صغيره جداً

2026-06-02 via Nuitee
P
Pascal extended_group ch
9
Angenehmer Aufenthalt in gepflegtem Hotel an toller Lage.
Pros:

Das Zimmer war angenehm gross, sehr sauber, gute Betten. Das Badezimmer ausreichend gross. Sehr freundliches Personal. Die Lage ist sehr gut.

Cons:

Die Fenster gegen Süden sind etwas ringhörig. Lärmempfindliche Personen könnten von den frühmorgentlichen Entsorgungsarbeiten geweckt werden (und hoffentlich gleich wieder einschlafen).

2026-06-01 via Nuitee
P
Patrick solo_traveller ca
7
Had issues upon arrival, but ended up being a lovely and comfortable stay in a great area.
Pros:

I loved this property’s location, and the beds were so comfortable I slept like a rock here (and I often have major issues sleeping anywhere, so that’s huge for me and anyone who sleeps lightly). I was ending a three week long tour of Europe here and wanted to leave on a high note, and this hotel largely helped achieve my goal. The fit and finish to the rooms is also quite good; things feel appropriately plush and housekeeping did a great job keeping things feeling clean and fresh. The AC unit in my second room was great - very crisp and cool, ideal for an unseasonably warm spring. I didn’t get a chance to try their breakfasts as I prefer my own spots in Marylebone but the menu looked pretty good and I did regularly see people in the dining room. The TV was good, lots of channels, and the in-room amenities, like a good hair dryer and full-size ironing board, were much appreciated.

Cons:

My first impression was very poor. My initial room was very small and hot (AC didn’t seem to work) and the walls were so thin I could hear the people next door speak at a normal level as if they were in the room, which quickly turned unpleasant when they started having very loud sex that made me feel like I was intruding. When I explained this and enquired about a new room, the concierge immediately showed attitude and nonchalance as if she didn’t care one way or the other about my comfort. She did get me a new room which was much improved, but the first half hour of my stay was quite sour thanks to my subpar room and the staff’s bizarre attitude. I also saw this same staff member roll her eyes at another guest’s request for fresh towels, and I also witnessed her gossiping about guests behind their backs, which I felt was quite mean spirited.

2026-06-01 via Nuitee
J
julia couple gb
9
Lovely & peaceful & comfortable
Pros:

How close everything was! The staff were brilliant nice & clean, comfortable & quite at night

Cons:

Service charge per drink & could have a bit more choice in hot drinks in the room & cold drinks, sparkling water.

2026-05-31 via Nuitee
H
Hassan couple sa
10
اقامة رائعه ومميزه
Pros:

الفندق نظيف وجميل جدا وما ندمت ابداً على اختيار الفندق الغرف حجمها مناسبه ونظيفه والميني بار كان مجاني والموظفين في الفندق محترمين ومتعاونين جدا واخص بالشكر موظف الاستقبال Ash ساعدني جداً وكان جداً متعاون وكريم معي انصحكم بالسكن في الفندق واتمنى اسكن في الفندق ثاني

Cons:

لا يوجد اي شيء لم يعجبني كل شيء كان اجمل من الصور

2026-05-30 via Nuitee