Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Superb service
Great location
Cons:
Breakfast issues
Noise insulation

Categories

Cleanliness
8.45
Clean and friendly staff noted, but some noise issues may affect perception.
Service
9.45
Staff were described as superb and accommodating, enhancing guest experience.
Location
8.95
Great location mentioned, though slightly outside main part of town.
Room Quality
9.25
Rooms were described as lovely, spacious, and comfortable.
Amenities
8.95
Standard amenities offered, some disappointment in available facilities.
Value for Money
8.45
Overall enjoyment noted, but some felt the breakfast does not justify extra cost.
Food and Beverage
7.95
Breakfast experience was crowded and below expectations.
Overall Experience
8.95
Positive experiences largely outweigh the negatives based on staff and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
InterContinental Lisbon offers chic, spacious guestrooms with panoramic views of Eduardo VII Park. Enjoy flat-screen TVs, satellite channels, and free WiFi during your stay.

Exquisite Dining Options
Indulge in a wide range of international and Portuguese specialties at the hotel's Akla Restaurant. For a more casual setting, head to the UpTown Bar for a relaxing drink in a homely environment or explore nearby local dining options.

Convenient Location
Situated near Marques de Pombal Metro Station, the hotel provides easy access to Lisbon's iconic attractions like Bairro Alto, Rossio, and Chiado. Don't miss the opportunity to explore the historical downtown just a short drive away.

Ready to experience luxury in the heart of Lisbon? Book your stay at InterContinental Lisbon now.

Important information:

Please note that the half board rate is for 2 Adults. Children are not included and will be charged a half board supplement directly by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 751 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 9.25
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
A
Aparecido Alves de Lima • couple • br
10
De forma geral , ficamos confortáveis
Pros:

Aconchegante

Cons:

Espaço
para Roupas

2026-03-24 • via Nuitee
C
Christer • extended_group • pt
10
2026-03-22 • via Nuitee
B
Benjamin • solo_traveller • gb
9
Fantastic!
Pros:

Phenomenal staff, great location, nice quiet rooms with super comfortable beds. Superb attention to detail by the IHG team onsite and best of all, they do it all with a smile!

Cons:

WiFi was a little unreliable in some parts of the building

2026-03-21 • via Nuitee
G
Gustavo • couple • es
9
2026-03-19 • via Nuitee
C
Cyrilo Emilio • couple • br
8
Boa como sempre mas deveria voltar as suas origens … já foi melhor !!
Pros:

Quase tudo … frequento este hotel há mais de 15 anos desde que era o TIARA que por sinal era muito melhor ppte o Restaurante.

Cons:

O Restaurante se “modernizou” muito e ficou do tipo “internacional” e perdeu desta forma a sua vocação natural de antes que era a “cozinha portuguesa” !!

2026-03-19 • via Nuitee
P
Paulo • solo_traveller • br
8
2026-03-19 • via Nuitee
C
Christer • couple • pt
10
2026-03-17 • via Nuitee
M
MARCELO • couple • br
10
Pros:

All staff they are fantastic

Cons:

A única coisa que eu não gostei foi do guarda roupa. Muito pequeno para 2 pessoas

2026-03-13 • via Nuitee
D
Dariusz • couple • pl
10
Pobyt w drodze do Ameryki Południowej i po powrocie. Witani jak starzy znajomi, dziękujemy
Pros:

Lokalizacja znakomita, spacerem do centrum. Personel bardzo przyjazny, życzliwy, profesjonalny.
Czuliśmy się jak w domu mimo,że to duży hotel.

2026-03-01 • via Nuitee
H
Henricus • solo_traveller • nl
9
Great hotel easy stay
Pros:

A true Intercontinental hotel, loyal to the standards of IHG and InterContinental, friendly staff and clean rooms. Good restaurant for a dinner

2026-02-27 • via Nuitee
H
Henricus • solo_traveller • nl
10
Vriendelijk, goed plek en moderne kamers
Pros:

Goed hotel, vriendelijke personeel en moderne kamers (ondanks dat het gebouw er wat oud uitziet aan de buitenkant). prima locatie met veel restaurantjes in de omgeving

Cons:

niets

2026-02-27 • via Nuitee
B
buddy • solo_traveller • de
10
a continued IHG member will also chose your location when in Lisbon
Pros:

hospitality and empathetic staff. Really enjoyed the engagement with the receptionists.

Cons:

all great

2026-02-23 • via Nuitee
C
Carina • couple • pt
10
2026-02-11 • via Nuitee
F
Florent • couple • au
9
2026-02-08 • via Nuitee
D
dxb_travelsmart • Business • Dubai, Emirate of Dubai
10
A great option for business
Pros:

A really nice experience at Intercontinental Lisbon.
Renovated spacious room and very attentive and personalized service, better than in most hotels of that size and category.

The club lounge is very good and definitely worth the upgrade.
What needs attention is an upgrade of the gym equipment as some of it is a bit too dated.

Being at a central location, overall a very solid choice for business trips to Lisbon.

2026-01-29 • via Tripadvisor
M
Manuel • family_with_children • it
10
Ottimo
Pros:

Struttura di alto livello ad un prezzo buono, eccezionale il ristorante

Cons:

Non ha la spa.

2026-01-25 • via Nuitee
F
Fozia • family_with_children • gb
10
Fabulous, very welcoming with friendly and helpful staff
Pros:

Welcoming, clean, great breakfast, room included all necessary amenities. Also, thank you so much for helping me out when I realised I couldn’t pay taxi by card and had no currency!

Cons:

Concierge gave information about the main area of Lisbon (by waterfront) but, he should have given other useful information, such as the best way to travel, other landmarks to visit, etc.
We didn’t like the omelette ordered for breakfast at all, sorry!

2026-01-19 • via Nuitee
M
Mark • couple • ca
7
5 star staff, 3 star facilities
Pros:

Fantastic staff truly represent 5 star level
Of service

Cons:

The hotel is showing its age. Really needs an upgrade to the interiors of both rooms and common areas

2026-01-19 • via Nuitee
M
manli • family_with_children • cn
7
2026-01-19 • via Nuitee
T
Tsukasa • couple • jp
9
2026-01-19 • via Nuitee