Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Superb service
Great location
Cons:
Breakfast issues
Noise insulation

Categories

Cleanliness
8.45
Clean and friendly staff noted, but some noise issues may affect perception.
Service
9.45
Staff were described as superb and accommodating, enhancing guest experience.
Location
8.95
Great location mentioned, though slightly outside main part of town.
Room Quality
9.25
Rooms were described as lovely, spacious, and comfortable.
Amenities
8.95
Standard amenities offered, some disappointment in available facilities.
Value for Money
8.45
Overall enjoyment noted, but some felt the breakfast does not justify extra cost.
Food and Beverage
7.95
Breakfast experience was crowded and below expectations.
Overall Experience
8.95
Positive experiences largely outweigh the negatives based on staff and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
InterContinental Lisbon offers chic, spacious guestrooms with panoramic views of Eduardo VII Park. Enjoy flat-screen TVs, satellite channels, and free WiFi during your stay.

Exquisite Dining Options
Indulge in a wide range of international and Portuguese specialties at the hotel's Akla Restaurant. For a more casual setting, head to the UpTown Bar for a relaxing drink in a homely environment or explore nearby local dining options.

Convenient Location
Situated near Marques de Pombal Metro Station, the hotel provides easy access to Lisbon's iconic attractions like Bairro Alto, Rossio, and Chiado. Don't miss the opportunity to explore the historical downtown just a short drive away.

Ready to experience luxury in the heart of Lisbon? Book your stay at InterContinental Lisbon now.

Important information:

Please note that the half board rate is for 2 Adults. Children are not included and will be charged a half board supplement directly by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 738 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 9.25
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
D
Dariusz • couple • pl
10
Pobyt w drodze do Ameryki Południowej i po powrocie. Witani jak starzy znajomi, dziękujemy
Pros:

Lokalizacja znakomita, spacerem do centrum. Personel bardzo przyjazny, życzliwy, profesjonalny.
Czuliśmy się jak w domu mimo,że to duży hotel.

2026-03-01 • via Nuitee
H
Henricus • solo_traveller • nl
10
Vriendelijk, goed plek en moderne kamers
Pros:

Goed hotel, vriendelijke personeel en moderne kamers (ondanks dat het gebouw er wat oud uitziet aan de buitenkant). prima locatie met veel restaurantjes in de omgeving

Cons:

niets

2026-02-27 • via Nuitee
H
Henricus • solo_traveller • nl
9
Great hotel easy stay
Pros:

A true Intercontinental hotel, loyal to the standards of IHG and InterContinental, friendly staff and clean rooms. Good restaurant for a dinner

2026-02-27 • via Nuitee
B
buddy • solo_traveller • de
10
a continued IHG member will also chose your location when in Lisbon
Pros:

hospitality and empathetic staff. Really enjoyed the engagement with the receptionists.

Cons:

all great

2026-02-23 • via Nuitee
C
Carina • couple • pt
10
2026-02-11 • via Nuitee
F
Florent • couple • au
9
2026-02-08 • via Nuitee
D
dxb_travelsmart • Business • Dubai, Emirate of Dubai
10
A great option for business
Pros:

A really nice experience at Intercontinental Lisbon.
Renovated spacious room and very attentive and personalized service, better than in most hotels of that size and category.

The club lounge is very good and definitely worth the upgrade.
What needs attention is an upgrade of the gym equipment as some of it is a bit too dated.

Being at a central location, overall a very solid choice for business trips to Lisbon.

2026-01-29 • via Tripadvisor
M
Manuel • family_with_children • it
10
Ottimo
Pros:

Struttura di alto livello ad un prezzo buono, eccezionale il ristorante

Cons:

Non ha la spa.

2026-01-25 • via Nuitee
F
Fozia • family_with_children • gb
10
Fabulous, very welcoming with friendly and helpful staff
Pros:

Welcoming, clean, great breakfast, room included all necessary amenities. Also, thank you so much for helping me out when I realised I couldn’t pay taxi by card and had no currency!

Cons:

Concierge gave information about the main area of Lisbon (by waterfront) but, he should have given other useful information, such as the best way to travel, other landmarks to visit, etc.
We didn’t like the omelette ordered for breakfast at all, sorry!

2026-01-19 • via Nuitee
M
Mark • couple • ca
7
5 star staff, 3 star facilities
Pros:

Fantastic staff truly represent 5 star level
Of service

Cons:

The hotel is showing its age. Really needs an upgrade to the interiors of both rooms and common areas

2026-01-19 • via Nuitee
T
Tsukasa • couple • jp
9
2026-01-19 • via Nuitee
M
manli • family_with_children • cn
7
2026-01-19 • via Nuitee
S
suelma • family_with_children • ao
10
2026-01-18 • via Nuitee
A
ADELINO • solo_traveller • br
9
Excelente escolha de uma cidade.
Pros:

O pequeno alomoço é excelente e os funcionários muito atenciosos.
A limpeza do quarto e do hotel é um destaque positivo.
A portaria foi muito atenciosa às nossas solicitações.
O concierge (Sr. Orlando) superou as expectativas no busca de eventos em Lisboa.

Cons:

N/A

2026-01-17 • via Nuitee
D
Dumitru • family_with_children • md
10
2026-01-17 • via Nuitee
E
Eiman • solo_traveller • qa
10
Felt home
Pros:

Room space

Cons:

None

2026-01-16 • via Nuitee
E
Eiman • couple • qa
9
Feels like home
Pros:

Room space

Cons:

Little Far from the center

2026-01-11 • via Nuitee
D
Decio • extended_group • br
10
2026-01-09 • via Nuitee
R
Ricardo • family_with_children • us
10
2026-01-09 • via Nuitee
S
Shirleywong99 • Family • High Point, North Carolina
10
Got sick on our trip; InterContinental Lisbon cared for us like family. Excellent service & support
Pros:

Got sick on our trip; InterContinental Lisbon cared for us like family. Excellent service & support. From the front desk to the room service team, everyone was kind, attentive, and quick to respond. They helped us arrange for a doctor to come to the hotel (on a Sunday!), which was such a relief and made a huge difference for our peace of mind. Room service was also prompt, consistent, and handled our special requests with patience and care while we were unwell. Highly recommended

2026-01-06 • via Tripadvisor