Park Lane New York

Hotels
8 (6778 reviews)
36 Central Park South , New York , US
+1 212-371-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
High prices for offered services

Categories

Cleanliness
7.46
Multiple mentions of poor cleanliness, including dust and dirty showers.
Service
9.43
Positive mentions of staff friendliness and service quality.
Location
9.47
Highly praised location with easy access.
Room Quality
7.42
Concerns over room cleanliness, outdated furniture, and noise issues.
Amenities
7.45
Limited amenities mentioned, such as a poorly stocked mini bar.
Value for Money
6.91
Overall sentiment indicates the pricing is high compared to services provided.
Food and Beverage
7.46
Complimentary breakfast cited as lacking variety for its price.
Overall Experience
8.43
Mixed experiences highlighted with some positive notes on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:05

Property Description

European Ambiance and Central Park Views
Experience the deluxe Park Lane New York hotel with its European ambiance and stunning views over Central Park and the New York skyline. Just a stone's throw away from the upscale shops of 5th Avenue, this hotel offers a prime location for your city getaway.

Luxurious Rooms and On-Site Dining
Indulge in spacious and bright rooms featuring oversized windows and premium linens at Park Lane New York. Enjoy modern amenities such as flat-screen TVs and access to the on-site fitness centre. Treat your taste buds to a delightful culinary experience at The Park Room Restaurant with a seasonal menu by Joseph Fontanals, or unwind with a selection of cocktails at Harry's New York Bar.

Proximity to Top Attractions and Recreational Activities
Explore iconic landmarks like the Museum of Modern Art, Radio City Music Hall, and Rockefeller Center, all within a brief 10-minute walk from the hotel. With Central Park right at your doorstep, take advantage of leisurely strolls, jogging paths, and recreational activities during your stay.

Book your stay at Park Lane New York now for an unforgettable experience in the heart of the city.

Important information:

Please note the resort fee includes the following:

- High-speed wireless Internet (WiFi) for up to 6 devices
- All local, long distance and international phone calls
- Unlimited use of 24/7 Fitness Center (may not be available due to safety guidelines)
- Unlimited use of the Business Center
- Luggage Storage until 23:00
-$1000 for deep cleaning fee

Please note that there is a package handling charge of USD 10 per package per stay for packages weighing under 5 pounds. Additional restrictions apply. Contact property for details.

Valet parking is only available at the 59th Street entrance.

Park Lane New York is a 100% nonsmoking hotel and any violation will be subject to a $500 deep cleaning fee. If found in violation during a guest stay, Park Lane New York reserves the right to ask a guest to depart the hotel room without refund. Park Lane New York reserves the right to visually inspect all guest rooms after 24 hours of refusal of service to ensure the well-being of the guest and the condition of the room.

Upon check-out, any unused funds will be credited back to your account in 72 hours or more per your bank business rules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Video

Guest Reviews

8
Based on 6778 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 8.43
F
Fiona • family_with_children • fr
8
Un privilège en face de Central Park!
Pros:

Le personnel est extrêmement professionnel, avenant, à l'écoute et adorable.
Les chambres sont spacieuses , la literie est exceptionnelle, les chambres avec vue sur Central Park sont uniques.
Dommage que le petit déjeuner ne soit pas inclus.
Le métro est à 20 mètres de l'hôtel l'emplacement ne peut pas être plus central.
Vous êtes en face de Central Park alors quand on a le "jet lag" et qu'on peut s'y promener le matin, c'est une privilège immense.

Une mention pour TIM qui est la première personne que vous rencontrez à votre arrivée, qui s'occupe de nous accueillir et nous aide avec les bagages.
Le service de la réception est extrêmement professionnel, et la dame qui vous répond avec un accent britannique au service client est merveilleuse!

Merci

J'y retourne bientôt.

Cons:

Le petit déjeuner devrait être inclus pour toutes les catégories de chambre.

2026-09-19 • via Nuitee
A
Adam • couple • gb
10
2026-09-19 • via Nuitee
D
Divora • solo_traveller • us
10
EXCELLENT!!!
Pros:

EXCELLENT!! absolutely beautiful hotel in the best location. The views of Central Park from my room were incredible. Will be back!

2026-09-19 • via Nuitee
E
Eva-Maria • couple • at
9
Danke für die wunderbaren Aufenthalt in dieser perfekten Lage.
Pros:

Lage! Lage! Lage!
Eine tolle Lage direkt am Central Park. Die Aussicht auf die grüne Lunge New Yorks ist ein einziger Traum.

Großzügiges Zimmer!

Das Frühstück unglaublich gut: frische Früchte,
Lachs, Avocadoaufstrich, Prosecco, Schinken, Käse, Gepäck, Eier, Orangensaft, Warmgetränke,… alles was das Frühstücksherz begehrt.
Dieser unglaublich schöne Ausblick vom 47. Stock.

Auch beim nächsten Besuch müsste ich unter anderem auch unbedingt wieder für 2-3 Tage dieses Hotel besuchen.

Am besten ein Zimmer mit Panoramablick über dem Central Park buchen und Tag wie Nacht den Ausblick genießen.

Ich habe immer nur wenige Stunden geschlafen, weil der Ausblick zu jeder Tages und Nachtzeit so schön war!

Sehr freundliches Personal. Vor allem beim Frühstück 😍

Das Bett war himmlisch!

Cons:

Einzig der ältere Teppichboden, wäre toll wenn dieser durch einen Parkettboden ersetzt werden würde

Ansonsten hat mir die Einrichtung gut gefallen.

2026-09-19 • via Nuitee
Y
YOUSEF • couple • qa
1
2026-09-18 • via Nuitee
A
ayaydin • family_with_children • tr
4
2026-09-18 • via Nuitee
T
TUGBA • family_with_children • tr
8
Konaklamamız harikaydı. Ama check out problem.
Cons:

Otelde daha once de kaldım ve her iki kalışımda da otel ile ilgili herseyden cok memnun kaldım. Sadece resepsiyon calışanlarının iletişimlerini kaba buldum. Otelin genel konsepti ile karşılaştırınca bu beni şaşırttı. Hala odedigim provizyonu geri almaya calışıyorum ve maalesef ısrarla iade etmiyorlar. Otelden cok memnun kaldık ve tatilimizi 2 gece daha uzattık. 2. kez uzattıgımız icin bizden bir daha provizyon aldılar. İlk aldıkları provizyonu iptal ettiler. Ama 2. kez aldıklarını iptal etmiyorlar. Defalarca yazdım. İlk provizyon 2 gün icinde iptal oldu. 2. provizyon hala bekliyor. (Muhtemelen muhasebe departmanı tek provizyon oldugunu düşünüyor ve onu iptal ettikleri icin işlem yaptıklarını zannediyorlar. Ama 2. aldıkları provizyon hala kredi kartımda bekliyor.) Neredeyse 1 ay olacak. Ama hala sonuc yok.

2026-09-17 • via Nuitee
U
Urda • family_with_children • no
9
2026-09-17 • via Nuitee
A
Akin • extended_group • tr
8
Pros:

The location, rooms and staff all very good.

Cons:

The AC in my room was very noisy. It was the only issue I have

2026-09-17 • via Nuitee
I
ipek • family_with_children • tr
3
2026-09-16 • via Nuitee
M
Michelle • couple • nz
8
Breathtaking views over Central Park
Pros:

View over Central Park was ingrediable, stayed on the 44floor

2026-09-16 • via Nuitee
R
RAMON RENATO • extended_group • mx
8
2026-09-15 • via Nuitee
E
Elida • extended_group • br
10
2026-09-15 • via Nuitee
A
AYODEJI • couple • ng
1
Pros:

There was no breakfast. I didn’t sleep at the hotel and nothing was done about. That’s not fair . Doesn’t that means no body cares about the customers and it’s about money. Not good at all. I need my refunds for 3 nights

2026-09-15 • via Nuitee
J
Jaber • solo_traveller • qa
1
2026-09-15 • via Nuitee
I
Ismail • couple • za
5
Still a lovely stay overall
Pros:

Excellent location
We had a mixed bag when it came to staff . Some were very pleasant but housekeeping seemed a bit tardy

Cons:

Housekeeping staff were not very friendly and not very helpful

2026-09-15 • via Nuitee
E
Emanuela • couple • br
9
2026-09-15 • via Nuitee
J
Jaber • extended_group • qa
1
Bad experience
Pros:

Only location.

Cons:

The rooms not clean, no coffee machine or tea machines. Housekeeping is not responding. Very high price.

2026-09-15 • via Nuitee
C
Christine • extended_group • gb
4
2026-09-15 • via Nuitee
M
Macarena • couple • ar
10
Excelente hotel con vistas espectaculares al Central Park. Sin duda, volvería una y otra vez ⭐⭐⭐⭐⭐
Pros:

La ubicación del hotel es inmejorable. Tanto el desayuno como las vistas al Central Park desde la habitación fueron excelentes. El desayuno servido en el piso 46 merece una mención especial, ya que ofrece una experiencia única gracias a sus impresionantes panorámicas del Central Park y alrededores. Además, la ambientación del lobby es encantadora, con una decoración que parece sacada de un cuento de hadas.
Sin duda, una excelente experiencia que volveríamos a elegir.

Cons:

Lo único negativo de nuestra experiencia fue que no pudimos obtener la factura correspondiente al pago de las noches de estadía durante el proceso de check-out. En el hotel nos indicaron que debíamos solicitarla directamente a Booking.com; sin embargo, al contactarlos, nos informaron que es el Park Lane Hotel quien debe emitir la factura por la estadía. Actualmente seguimos esperando una resolución de esta situación, por lo que esperamos que el proceso pueda aclararse y solucionarse rápidamente.

2026-09-15 • via Nuitee