Park Lane New York

Hotels
8 (6677 reviews)
36 Central Park South , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
High prices for offered services

Categories

Cleanliness
7.46
Multiple mentions of poor cleanliness, including dust and dirty showers.
Service
9.43
Positive mentions of staff friendliness and service quality.
Location
9.47
Highly praised location with easy access.
Room Quality
7.42
Concerns over room cleanliness, outdated furniture, and noise issues.
Amenities
7.45
Limited amenities mentioned, such as a poorly stocked mini bar.
Value for Money
6.91
Overall sentiment indicates the pricing is high compared to services provided.
Food and Beverage
7.46
Complimentary breakfast cited as lacking variety for its price.
Overall Experience
8.43
Mixed experiences highlighted with some positive notes on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:05

Property Description

European Ambiance and Central Park Views
Experience the deluxe Park Lane New York hotel with its European ambiance and stunning views over Central Park and the New York skyline. Just a stone's throw away from the upscale shops of 5th Avenue, this hotel offers a prime location for your city getaway.

Luxurious Rooms and On-Site Dining
Indulge in spacious and bright rooms featuring oversized windows and premium linens at Park Lane New York. Enjoy modern amenities such as flat-screen TVs and access to the on-site fitness centre. Treat your taste buds to a delightful culinary experience at The Park Room Restaurant with a seasonal menu by Joseph Fontanals, or unwind with a selection of cocktails at Harry's New York Bar.

Proximity to Top Attractions and Recreational Activities
Explore iconic landmarks like the Museum of Modern Art, Radio City Music Hall, and Rockefeller Center, all within a brief 10-minute walk from the hotel. With Central Park right at your doorstep, take advantage of leisurely strolls, jogging paths, and recreational activities during your stay.

Book your stay at Park Lane New York now for an unforgettable experience in the heart of the city.

Important information:

Please note the resort fee includes the following:

- High-speed wireless Internet (WiFi) for up to 6 devices
- All local, long distance and international phone calls
- Unlimited use of 24/7 Fitness Center (may not be available due to safety guidelines)
- Unlimited use of the Business Center
- Luggage Storage until 23:00
-$1000 for deep cleaning fee

Please note that there is a package handling charge of USD 10 per package per stay for packages weighing under 5 pounds. Additional restrictions apply. Contact property for details.

Valet parking is only available at the 59th Street entrance.

Park Lane New York is a 100% nonsmoking hotel and any violation will be subject to a $500 deep cleaning fee. If found in violation during a guest stay, Park Lane New York reserves the right to ask a guest to depart the hotel room without refund. Park Lane New York reserves the right to visually inspect all guest rooms after 24 hours of refusal of service to ensure the well-being of the guest and the condition of the room.

Upon check-out, any unused funds will be credited back to your account in 72 hours or more per your bank business rules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Video

Guest Reviews

8
Based on 6677 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 8.43
D
Denis family_with_children gb
9
Very comfortable with lovely views of Central Park.
Pros:

Every time we visit NY we tend to try out a different hotel. We liked Park Lane so much that next time we come back we will definitely use it again.

Cons:

On most days not all of the elevators were working so this could cause a wait.

2026-08-08 via Nuitee
L
LAPADAT solo_traveller ro
10
2026-08-08 via Nuitee
L
LAPADAT solo_traveller ro
10
2026-08-08 via Nuitee
A
Anna Maria solo_traveller it
7
It was OK
Pros:

The location

Cons:

The elevators. Most were not working and the wait could be as long as 15 minutes!!

2026-08-08 via Nuitee
K
Katja family_with_children de
6
Basically paid for location, would not do that again.
Pros:

Location, Staff, Cleanliness

Cons:

Outdated Interior/ old sad colorslots of wear & tear, Bed seemed improvised (the Mattress was on some kind of pedestal, which was bigger so we could see the srews all around, the chair at the desk area was too low, so I could not use it to work on my laptop, the blinds did not work at all and curtains completely see-through, so we were waking up early.

2026-08-07 via Nuitee
A
Alba Lucía extended_group co
4
2026-08-07 via Nuitee
H
Hubert solo_traveller br
10
Excelente hotel. É o meu preferido em NY
2026-08-07 via Nuitee
I
Ioana couple ro
9
2026-08-07 via Nuitee
T
Tengiz solo_traveller ge
10
2026-08-07 via Nuitee
Z
zafer family_with_children tr
9
2026-08-07 via Nuitee
K
kochiashvili couple ge
1
Overall, I would not recommend this hotel to anyone.
Pros:

Location is good

Cons:

Unfortunately, staying at this hotel was a terrible experience for the following reasons:

1. The air conditioner was extremely noisy. I couldn’t sleep at night because it sounded like construction work was happening in the room next door, with people drilling into the walls.
2. The bathroom exhaust fan wasn’t working. Because of that, the entire bathroom became soaked with condensation after every shower. The bathroom is very small, so the steam builds up quickly, making it feel like you need another shower as soon as you finish. Overall, taking a shower was a frustrating experience.
3. I paid extra for a room with a Central Park view, expecting to enjoy the scenery. However, as you can see from the photos, the window was so dirty that it ruined the view. On top of that, the window wouldn’t even open fully, making it impossible to properly enjoy the park.
4. The staff felt quite dishonest. Since this is an expensive hotel, I didn’t pay attention to whether breakfast was included in my reservation. I simply asked the staff where breakfast was served, and they directed me to the terrace. Nobody there informed me that breakfast was not included or that it came at an additional cost. I had breakfast, and at check-in I was specifically told that I had nothing else to pay and that my deposit would be refunded. In the end, they kept my deposit, charged me even more, and then informed me that breakfast had cost $170. 🤦🏼

P.s. Unfortunately, I can’t upload the video here to show you just how loud the air conditioner is. If I could, you’d immediately understand what I mean.

2026-08-07 via Nuitee
F
Faith couple us
7
2026-08-07 via Nuitee
M
mpvidari solo_traveller it
10
Pros:

Splendida posizione

Cons:

La struttura è un po' antiquata e richiede spesso manutenzione. Aria condizionata rotta, impianto elettrico difettoso

2026-08-07 via Nuitee
D
Darya solo_traveller kz
2
Pros:

У этого отеля есть только 2 плюса это его расположение и хороший завтрак. К сожалению больше мне ничего в нем не понравилось

Cons:

Отель очень грязный прям совсем сложно представить, что грязнее полы в отеле или улицы Нью Йорка. Все давно требует хорошего ремонта, в номере нет нормального кондиционера. Уборка в номере может и была, но наверное ее сложно заметить если все в плачевном состоянии.

2026-08-06 via Nuitee
J
Janice couple gb
5
Mediocre
Pros:

Location

Cons:

Overpriced

2026-08-06 via Nuitee
K
Kitty couple gb
6
Pros:

Great location.

Cons:

Very dated and wish they gave you slippers in the room as the carpet felt like you didn’t want to have bare feet. We had to move rooms as housekeeping left old food in the original room. Everything just felt a bit dated and needed a refresh.

2026-08-06 via Nuitee
N
Nauksham couple in
3
2026-08-06 via Nuitee
J
John solo_traveller ie
8
2026-08-06 via Nuitee
R
Raihanatu. O couple gb
7
2026-08-06 via Nuitee
S
SETTI extended_group fr
8
Pros:

Emplacement et la vue

Cons:

Serviettes sales mais chargées à la demande et clim pas efficace et qui mouillait la moquette

2026-08-05 via Nuitee