Residence Inn by Marriott New York Manhattan/ Midtown Eastside

Hotels
•
Residence Inn
9 (551 reviews)
148 East 48th Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Wonderful staff
Cons:
Booking restrictions
Noise issues

Categories

Cleanliness
9.25
Specific sentiment from text: Rooms were spotless and well-maintained.
Service
9.75
Specific sentiment from text: Staff, especially Carlos and Claudia, provided excellent and attentive service.
Location
9.25
Specific sentiment from text: Perfect location for exploring New York City.
Room Quality
8.75
Specific sentiment from text: Rooms are spacious for NYC standards.
Amenities
8.25
Specific sentiment from text: Basic amenities and some criticism on breakfast variety.
Value for Money
8.25
Specific sentiment from text: Some complaints regarding booking restrictions and overall pricing.
Food and Beverage
9.25
Specific sentiment from text: Breakfast was well-stocked and enjoyable.
Overall Experience
9.25
Specific sentiment from text: A wonderful hotel experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Prime Location
Located within a 10-minute walk from Grand Central Station and the New York Public Library, the Residence Inn New York Manhattan/Midtown East offers convenience and accessibility to iconic landmarks.

Comfortable Accommodation
Each guest room features a kitchenette, flat-screen cable TV with HBO channels, work desk, and seating area. The rooms are decorated in bright colors to create a vibrant and welcoming atmosphere.

Convenient Amenities
The hotel provides on-site laundry facilities and luggage storage services for added convenience during your stay. Whether you're exploring Times Square, Central Park, or Rockefeller Center, all within walking distance, this hotel is the perfect choice for your Manhattan adventure.

Book your stay now at the Residence Inn New York Manhattan/Midtown East and experience the best of New York City!

Important information:

Please note, check in begins at 16:00 hours. Guests arriving prior to 16:00 hours may store their luggage until check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Video

Guest Reviews

9
Based on 551 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
J
JOSE • couple • ec
10
2026-09-18 • via Nuitee
M
Manon • family_with_children • fr
10
Pros:

Tout

2026-09-14 • via Nuitee
M
Manon • family_with_children • fr
10
On reviendra
Pros:

Le petit dej inclus avec Carlos et Claudia super serviable
La cuisine dans la chambre super pratique
La superficie des chambres

Cons:

Salle de bain basique mais ok 🙂

2026-09-12 • via Nuitee
M
Montserrat • solo_traveller • it
8
Pros:

L'hotel en general està molt net, fa molt bona olor, tots els espais estan impecables. El personal és molt atent i servicial, sobretot l'esmorzar. Les instal·lacions están molt ben cuidades. L'habitació era molt gran i tot estava molt net. Gimnàs ben equipat. Esmorzar bastant complet. Zona bastant bona per ser midtown.

Cons:

Al bany falten penjadors per les tovalloles, no sabien on penjar-les, per dir alguna cosa.

2026-08-31 • via Nuitee
G
Gabriele • solo_traveller • it
9
2026-08-29 • via Nuitee
A
Alfonso • solo_traveller • es
10
Repetiría sin duda
Pros:

Ubicación y limpieza

Cons:

Algo de ruido el frigorífico

2026-08-28 • via Nuitee
A
Almog • solo_traveller • il
8
2026-08-26 • via Nuitee
R
Rupal • family_with_children • us
8
2026-08-24 • via Nuitee
A
Antonio • extended_group • it
9
Good choice
Pros:

Perfect for anyone looking for accommodation with a kitchenette in New York, especially for a stay of several days. The kitchen allows you to eat whatever and whenever you like, while also saving money on meals, which in New York are as expensive as everything else.

The service is excellent, and the front desk staff are highly professional. The location is a perfect 10, conveniently situated between the 6 subway line and Grand Central Terminal.

The room and the entire property are exceptionally clean. The complimentary flavored water available 24/7 in the lobby was also greatly appreciated. The lobby itself is very comfortable and welcoming, making it a pleasant place to relax and spend some time.

Breakfast is outstanding, with plenty of savory options. What makes it truly exceptional is the professionalism of Carlos and Claudia, who are friendly, wonderful, and always extremely helpful.

Cons:

My only suggestion is to replace or improve the sofa-bed mattress in the quadruple room, as it is very uncomfortable. Everything else was perfect, including the mattress in the bedroom.

2026-08-22 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
Pros:

El personal

Cons:

Muy mal desayuno

2026-08-20 • via Nuitee
D
DIANE • solo_traveller • us
10
2026-08-18 • via Nuitee
A
Anna • solo_traveller • us
10
2026-08-18 • via Nuitee
M
Marion • couple • gb
10
Would recommend.
Pros:

Room was large, breakfast was lovely, staff were amazing. Helpful and friendly.

Cons:

N/A

2026-08-14 • via Nuitee
M
Margaret • solo_traveller • us
8
Pros:

Nice that breakfast was included

Cons:

The internet didn't work in my room

2026-08-13 • via Nuitee
E
Erika • solo_traveller • mx
10
Pros:

La ubicacion

Cons:

El primer dia el sofacama

2026-08-10 • via Nuitee
W
williamhZ108RB • Family
10
Thank you
Pros:

We had a wonderful stay! A special thank you to Carlos and Claudia in the breakfast restaurant for their outstanding service and warm hospitality. They made each morning a great experience. We’d also like to recognize John, who was incredibly helpful during check-in and made the arrival process smooth and welcoming. The entire staff was friendly and professional. Thank you for making our stay so enjoyable!

2026-08-08 • via Tripadvisor
A
Anthony P • family_with_children • us
9
2026-08-08 • via Nuitee
L
lilylD6477WW • Family
10
Warm Hospitality & Wonderful Staff
Pros:

Wonderful stay at the Residence Inn by Marriott Manhattan/Midtown! Every member of the staff was welcoming, accommodating, and genuinely friendly. A special thank you to Carlos and Claudia, who worked the breakfast service each morning. They were incredibly kind, attentive, and a pleasure to chat with—such a wonderful way to start each day. Their warmth and hospitality made our stay even more memorable. Highly recommend!

2026-08-03 • via Tripadvisor
C
colleenl531 • Family
10
Great value for families
Pros:

We still have 2 more nights but are delighted with the hotel stay. The staff are very kind and helpful, the breakfasts are delicious and varied and the location is convenient for train travellers. Great value for families with takeaway boxes at breakfast. The breakfast staff is exceptional and Claudia and Carlos have been a highlight every morning.

2026-08-01 • via Tripadvisor
N
N2795KRbobl • Family
6
Improve Housekeeping
Pros:

I am writing this review to help hotel management take decisive action to improve housekeeping. I am leaving this feedback here because the front desk didn't seem to take my note seriously. When staying at a major brand like Marriott in NYC, guests rightly expect clean bedsheets. Unfortunately, the housekeeper placed a bedsheet with red spots at the foot of the bed, seemingly hoping guests wouldn't notice. Attached is a photo of the sheet that I found right before check-out.

On a positive note, the hotel has great customer service—the staff was very accommodating and welcoming. The location is excellent, and the breakfast was well-balanced

2026-07-27 • via Tripadvisor