JW Marriott New Orleans

Hotels
JW Marriott Hotels & Resorts
9.1 (568 reviews)
614 Canal Street , New Orleans , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Poor internet
Run-down pool area

Categories

Cleanliness
8.73
Clean and well maintained, though minor issues such as the lack of an in-room microwave were noted.
Service
9.7
Exceptional staff that were very helpful and greeted guests warmly.
Location
9.74
Ideal location near the French Quarter with easy access to points of interest.
Room Quality
9.19
Room size and bed comfort were praised.
Amenities
8.22
Small and somewhat run-down pool area noted; otherwise standard for hotel of this class.
Value for Money
8.68
Good value, but internet costs can be a downside for business travelers.
Food and Beverage
9.23
Excellent food quality, particularly the gumbo.
Overall Experience
9.3
Overall a wonderful stay with minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:52

Property Description

Luxurious Accommodations

Indulge in the elegant rooms at JW Marriott New Orleans, boasting large windows, ergonomic workspaces, and plush seating areas. Enjoy modern amenities such as a flat-screen TV, coffee maker, and luxurious bathrobes for a comfortable stay.

Dining Excellence

Savor a culinary experience at the on-site Fogo de Chao Brazillian steakhouse, known for its traditional fire-roasted meats. Unwind at the lobby lounge with handcrafted cocktails or treat yourself to a delicious breakfast buffet, ensuring a delightful dining experience throughout your stay.

Prime Location and Recreation

Situated in the vibrant French Quarter, our hotel offers easy access to popular attractions like the Golf Club at Audubon Park and the Entergy Imax Theatre. Take advantage of nearby leisure activities including bowling and kayaking, adding excitement to your New Orleans adventure.

Book now to experience luxury and convenience at JW Marriott New Orleans!

Important information:

The Breakfast Included rate includes breakfast for up to 2 adults and 2 children only.

Please note daily valet parking fee includes in/out privileges.

If using a GPS to find the hotel, input 611 Common Street as the address.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

9.1
Based on 568 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
J
Johan couple us
10
2026-05-11 via Nuitee
C
Companion777919 Business
6
Great bell service, rooms need updating
Pros:

The hotel needs updating but the service from the bellman at the hotel was the best part of the stay. Alfred, Terrel T., and a few others exceeded expectations. They were friendly and went out of their way to help with bags, transportation and even a towel when I came in from the rain.

2026-05-09 via Tripadvisor
9
992clarissad Business
10
Convenient Location
Pros:

Wonderful stay. Terrel T went above and beyond!

2026-05-09 via Tripadvisor
M
mariacR2502JF Couples
10
Great experience at JW in Mew Orleans
Pros:

JW is wonderful. Our bartender Tammy is amazing. Great service. So fun and interesting to talk to and gave great recommendations of where to go and what to do in New Orleans

2026-05-08 via Tripadvisor
L
Littleskatersmom Family Alexandria, Virginia
10
Amazing visit
Pros:

Tammy at the bar was absolutely fantastic! Friendly, attentive, and genuinely fun to talk to. She made excellent drink recommendations and created such a welcoming atmosphere after a long day exploring the city. Great service can really make a trip memorable, and Tammy definitely did that for us. Highly recommend stopping by the bar if she’s working!

2026-05-08 via Tripadvisor
H
H990XClexis Family
10
Tammy is the Best!
Pros:

Tammy is always so welcoming and sweet! My favourite bartender and person in New Orleans!💕

2026-05-08 via Tripadvisor
D
dustingL8007CM Family
10
Excellent customer service
Pros:

The bartender Tammy was very knowledgeable and made very good drinks as well as provided excellent customer service.

2026-05-08 via Tripadvisor
S
SARANTOS couple us
9
I would come back again , if I could
Pros:

Location was excellent, easy to reach even at night , the bed was very very comfortable , room waw very clean, recetion desk, conciege and porters, extremely helpful and kind

Cons:

n/a

2026-05-08 via Nuitee
E
E705ZAstacys Family
10
Perfect
Pros:

Tammy was awesome very attentive

2026-05-07 via Tripadvisor
J
jeffsG6043VU Family
10
May Fun Trip
Pros:

Excellent service, very friendly atmosphere.

2026-05-07 via Tripadvisor
M
marisold776 Business
10
The best hotel experience ever
Pros:

We had a very welcoming experience with Tammy!

2026-05-07 via Tripadvisor
T
tawanac02 Solo travel
10
Great stay & great energy
Pros:

Stayed here for 4 nights . Tammy was a doll at the bar, so informed and gave great recommendations for the area! 10/10 will

2026-05-07 via Tripadvisor
Y
Y6118BWandreak Couples
10
Great
Pros:

Tammy is awesome at the bar!! Great bar tender and atmosphere

2026-05-07 via Tripadvisor
S
stephen couple gb
9
Very comfortable hotel in great location.
Pros:

Very comfortable, quiet room, helpful staff

Cons:

No hotel restaurant. Breakfast available in club lounge at an extra charge, but both tye lounge and the breakfast were dismal so we went to fleur de lys cafe right next door which was much better!

2026-05-06 via Nuitee
D
danielmC5057OQ Family
10
Marriott’s Gem in NOLA
Pros:

Superb customer service from check in to check out. The entire staff treats you as a VIP. The room, hotel bar, executive lounge exceed expectations. My go to place when visiting NOLA!

2026-05-04 via Tripadvisor
R
Roy couple za
9
2026-05-04 via Nuitee
S
sarahaU5515LQ Family
10
JW Canal st bartender
Pros:

TAMMY at the Canal St JW Marriott will treat you right!! She encouraged good times and happy moments during my time in New Orleans. She made great drinks and gave cool merch away!! Highly recommend getting to know her.

2026-05-02 via Tripadvisor
J
Joel couple gb
10
2026-05-01 via Nuitee
T
T1138DRsharonc Business
10
Front Office - Adele (Awesome)
Pros:

Adele at the front office was awesome assisting us with a package issue. The package arrived late for the event we were attending, she helped track down the package, and provided specifics for us to send a shipping label so we could get the package re-routed to another location. Her customer service, patience and pleasant manner are un-matched. Thank you again Adele you are awesome!!

2026-04-27 via Tripadvisor
D
devind658 Business
10
Hearts and Flowers
Pros:

Staff was courteous and helpful. Special shout out to the Valets!!

2026-04-26 via Tripadvisor