Holiday Inn Express & Suites Los Angeles Downtown West by IHG

Hotels
•
IHG
8 (260 reviews)
611 S Westlake Ave, Los Angeles, California, 90057 , Los Angeles , US
1-213-483-6363

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
Free breakfast
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Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Unsafe neighborhood
Noisy surroundings

Categories

Cleanliness
7.96
The rooms were clean; however, there were comments about unsafe surroundings.
Service
8.93
Excellent customer service and friendly staff were frequently mentioned.
Location
6.97
Multiple reviews pointed out that the location was sketchy and unsafe.
Room Quality
7.92
Rooms described as comfortable, although some had issues like noise.
Amenities
7.95
Facilities generally met expectations, including breakfast options.
Value for Money
7.91
Good value given the comfort and cleanliness despite location issues.
Food and Beverage
8.46
Breakfast was consistently praised by multiple reviews.
Overall Experience
7.93
Overall positive experiences noted, though concerns about safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:12

Property Description

Modern Amenities
Enjoy a blend of comfort and convenience with amenities like a 24-hour fitness center and complimentary wireless internet access. Your relaxation and productivity are our top priorities.

Delicious Dining Options
Indulge in a complimentary buffet breakfast daily and grab a quick snack from the on-site snack bar/deli. Your culinary needs are fully taken care of during your stay.

Convenient Location
Located in the vibrant Westlake area, our hotel provides easy access to top attractions such as L.A. Live and Dodger Stadium. Book now for a memorable stay in Los Angeles!

Important information:

  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Parking

    Parking height restrictions apply

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 260 reviews
Cleanliness: 7.96
Service: 8.93
Location: 6.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
A
Anieka
10
Pros:

Friendly staff, clean room and very quiet.

2025-10-12 • via Nuitee
N
Norma • family
8
Pros:

The hotel was super clean, and the room was comfy. The staff were nice and always helped out. Breakfast was good, too. But, the area around the hotel wasn't the best. I felt safe in the hotel, but I wouldn't go for a walk at night.

2025-10-11 • via Nuitee
L
Luis Guillermo • family_with_children
6
Pros:

The breakfast was great

2025-10-08 • via Nuitee
A
Alfredo
10
Pros:

comfortable beds, good parking available and the breakfast was good.

2025-10-08 • via Nuitee
S
Sriram • family
10
Pros:

Rooms were clean, Breakfast was good and hotel staff were amazing!

2025-10-06 • via Nuitee
A
Ana Flávia
8
Great hotel but sketchy neighborhood
Pros:

Nice and friendly staff, delicious free breakfast, clean room, but the area is really sketchy. Did not feel safe

2025-10-05 • via Nuitee
B
Blair
8
Pros:

Great property, not thrilled with the vegan breakfast 1 morning

2025-10-04 • via Nuitee
J
Jackson
2
Pros:

The hot tub was not a hot tub. They don’t heat it and call it a pool.
Only reason I booked it was for the hot tub, I have a bad back and that’s the only way I can sleep at night.

2025-10-02 • via Nuitee
R
Raven
6
Pros:

The rooms were priced higher than normal on this trip. Also it was really noisy outside my window. They gave me a handicap room and the bed was hard.

2025-09-30 • via Nuitee
J
Joe • family
10
Pros:

It was a nice hotel the area was a bit sketchy

2025-09-26 • via Nuitee
K
Kyoung • family_with_children
10
Pros:

Excellent staff. Well maintained facility. However the area around the hotel was dirty and dangerous. Saw many ppl doing drugs in the alley.

2025-09-24 • via Nuitee
J
Jose • partner
2
Pros:

Would not recommend

2025-09-24 • via Nuitee
J
Joyce • family
10
Pros:

Very comfortable and the staff were extra helpful and friendly.

2025-09-22 • via Nuitee
S
Steve • friends
10
Pros:

Hotel was great, clean, and friendly staff. Located in a not so nice area though, but they do have a coveted garage.

2025-09-22 • via Nuitee
E
Edgar • partner
8
Pros:

Excellent Customer service, very clean and breakfast was good many choices

2025-09-21 • via Nuitee
T
Tyndra • family
10
Pros:

Safe

2025-09-19 • via Nuitee
A
Armando
8
Pros:

Everything was good!, comfortable beds, great service, but surroundings were not so good. Part of the deal

2025-09-19 • via Nuitee
E
Eric
10
Pros:

Great Staff

2025-09-19 • via Nuitee
C
crystal • friends
6
Pros:

The hotel was fine, but the area is pretty much in Skid Row. There are people walking around shooting heroin in broad daylight. Me and my friend we’re petrified walking to get food

2025-09-15 • via Nuitee
M
Maria
4
Pros:

Area around the property it’s no good

2025-09-15 • via Nuitee