Hampton Inn & Suites-Asheville Biltmore Village, NC

Hotels
Hampton Inn
9.6 (829 reviews)
117 Hendersonville Road , Asheville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Pillows were not comfortable
Some amenities could be improved
Issues with room assignments

Categories

Cleanliness
9.65
The rooms were consistently praised as clean and well-maintained.
Service
10
Guests highlighted friendly and attentive staff, and pleasant breakfast service.
Location
9.62
Conveniently located close to Biltmore, which guests appreciated.
Room Quality
9.16
Rooms were generally described as spacious, though some guest mentioned issues with comfort.
Amenities
9.11
Basic amenities were available but some guests suggested improvements, such as the bedding.
Value for Money
9.64
Overall good value considering cleanliness and service, despite some concerns about additional fees.
Food and Beverage
9.6
Breakfast options received positive remarks for variety and quality.
Overall Experience
10
Overall, guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:22

Property Description

Convenient Location and Modern Amenities
Located just 6 km from Biltmore Estate, Hampton Inn & Suites-Asheville Biltmore Village, NC offers a 3-star accommodation with a shared lounge, terrace, and bar. Enjoy easy access to nearby attractions such as Harrah's Cherokee Center, Botanical Gardens, and Folk Art Center.

Indoor Pool and Business Facilities
Relax in the indoor pool or take care of work at the business centre. Enjoy the convenience of vending machines offering snacks and drinks. The hotel also provides room service for a comfortable stay.

Multilingual Staff and Nearby Attractions
The hotel offers a multilingual staff fluent in English and Spanish. Explore North Carolina Arboretum and Lexington Glassworks, located just a short distance away. Book your stay now at Hampton Inn & Suites-Asheville Biltmore Village for a memorable experience.

Important information:

Soft renovation: Jan 5, 2026 to May 8, 2026

Renovation work will be done everyday, during business hours.

The following facilities will be closed/impacted periodically:
- Dining venue
- Business center
- Select guestrooms
- Lobby
- Parking areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 829 reviews
Cleanliness: 9.65
Service: 10
Location: 9.62
Room Quality: 9.16
Amenities: 9.11
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
M
Margaret extended_group us
10
Very well run with a very professional staff that helped us all through a winter storm and made us feel at home.
Pros:

The staff were all very attentive and helpful.

2026-01-28 via Nuitee
M
Melinda family_with_children us
10
Overall, this hotel offers a very clean, comfortable, and friendly environment. I would definitely stay here again.
Pros:

I had a great stay at this hotel. The staff were extremely friendly and welcoming, which made a wonderful first impression. The hotel was very clean throughout, and the room looked like it had been recently upgraded with a sleek, modern design. Although there was construction going on during my stay, I never heard any noise from it, which I really appreciated. The breakfast was great with plenty of options, and the lobby even smelled amazing-such a nice touch.

2026-01-25 via Nuitee
M
Mary extended_group us
9
2026-01-24 via Nuitee
S
Stephanie extended_group us
10
The staff was wonderful! Will definitely be back.
Pros:

This was the first pet friendly hotel we have stayed at. You would never know it! It was clean, smelled clean great property.

2026-01-21 via Nuitee
H
Haley couple us
10
2026-01-20 via Nuitee
G
Gerardo solo_traveller us
10
2026-01-19 via Nuitee
W
Wallace couple us
10
2026-01-19 via Nuitee
S
Sherry couple us
9
2026-01-19 via Nuitee
E
Eric couple us
10
My stay was restful, while convenient to the Biltmore and very good dining establishments.
Pros:

The hotel property is in a very convenient location, with plenty of free parking. The hotel staff was attentive and very helpful. The breakfast was good.

Cons:

The seating area was a little small, as it couldn't accommodate the number of people that were there for breakfast.

2026-01-19 via Nuitee
M
Miteshkumar couple us
10
Very happy and excellent stay. Safe and Peaceful.
Pros:

Breakfast was delicious and quite a nice complementary. Fresh , hot and on time services. If you are on the trip and do not want to have eat around , breakfast here will serve you for whole day while you enjoy attractions.

Cons:

N/a

2026-01-19 via Nuitee
C
Christiane family_with_children us
10
2026-01-19 via Nuitee
A
Anna family_with_children us
8
2026-01-19 via Nuitee
D
Dennis couple us
10
This was a very pleasant stay in a very good location with friendly staff.
Pros:

Layout, cleanliness, functioning equipment

2026-01-19 via Nuitee
G
Gayle couple us
10
Pros:

We always stay with Hilton in Asheville love the location friendly staff awesome breakfast. Beautiful place

2026-01-19 via Nuitee
J
Jody family_with_children us
10
Excellent Hampton Inn!
Pros:

Cleanliness and comfort. Rooms were welcoming and very clean and updated. A step above other Hamptons we have stayed at!

2026-01-19 via Nuitee
B
Beverly extended_group us
8
Pros:

The motel overall was good. Most of the help was useful and kind.

Cons:

The swimming pool heater needs repaired so it is warmer. Too cold for us to swim.

2026-01-19 via Nuitee
T
talbert solo_traveller us
10
2026-01-19 via Nuitee
A
Ana extended_group us
10
2026-01-19 via Nuitee
D
Diane family_with_children us
10
Delightful stay in every way.
Pros:

Beautiful large rooms, clean, great breakfasts? and very helpful staff.

Cons:

It was all good

2026-01-15 via Nuitee
L
Lillian couple us
10
2026-01-14 via Nuitee