Hampton Inn & Suites-Asheville Biltmore Village, NC

Hotels
•
Hampton Inn
9.6 (857 reviews)
117 Hendersonville Road , Asheville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Pillows were not comfortable
Some amenities could be improved
Issues with room assignments

Categories

Cleanliness
9.65
The rooms were consistently praised as clean and well-maintained.
Service
10
Guests highlighted friendly and attentive staff, and pleasant breakfast service.
Location
9.62
Conveniently located close to Biltmore, which guests appreciated.
Room Quality
9.16
Rooms were generally described as spacious, though some guest mentioned issues with comfort.
Amenities
9.11
Basic amenities were available but some guests suggested improvements, such as the bedding.
Value for Money
9.64
Overall good value considering cleanliness and service, despite some concerns about additional fees.
Food and Beverage
9.6
Breakfast options received positive remarks for variety and quality.
Overall Experience
10
Overall, guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:22

Property Description

Convenient Location and Modern Amenities
Located just 6 km from Biltmore Estate, Hampton Inn & Suites-Asheville Biltmore Village, NC offers a 3-star accommodation with a shared lounge, terrace, and bar. Enjoy easy access to nearby attractions such as Harrah's Cherokee Center, Botanical Gardens, and Folk Art Center.

Indoor Pool and Business Facilities
Relax in the indoor pool or take care of work at the business centre. Enjoy the convenience of vending machines offering snacks and drinks. The hotel also provides room service for a comfortable stay.

Multilingual Staff and Nearby Attractions
The hotel offers a multilingual staff fluent in English and Spanish. Explore North Carolina Arboretum and Lexington Glassworks, located just a short distance away. Book your stay now at Hampton Inn & Suites-Asheville Biltmore Village for a memorable experience.

Important information:

Soft renovation: Jan 5, 2026 to May 8, 2026

Renovation work will be done everyday, during business hours.

The following facilities will be closed/impacted periodically:
- Dining venue
- Business center
- Select guestrooms
- Lobby
- Parking areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 857 reviews
Cleanliness: 9.65
Service: 10
Location: 9.62
Room Quality: 9.16
Amenities: 9.11
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
B
Beverly • family_with_children • us
9
Pros:

Staff was friendly and helpful. The room comfortable and clean. A nice atmosphere overall.

2026-05-20 • via Nuitee
A
Alexandra • family_with_children • us
10
Cozy comfortable and exactly what we needed after a day on the road
Pros:

Tucked away & quiet

Cons:

N/A

2026-05-19 • via Nuitee
B
Becky • solo_traveller • us
9
Pros:

The cleanliness and how nice the room was.

Cons:

The breakfast was ok.

2026-05-18 • via Nuitee
O
Oguzhan • couple • us
10
2026-05-16 • via Nuitee
J
Janna • extended_group • us
10
Pros:

The workers were extremely kind and welcoming. My dogs thought they were rockstars going through the public areas of the hotel. Great location to stay to visit the Biltmore. Breakfast was good.

Cons:

A gluten free option for pancakes or waffles would be amazing. Or even a gluten free muffin. It would have been helpful to get the discount code to the Biltmore sooner. I had already purchased my Biltmore tickets when I received the discount code. You could advertise that you will provide a discount to the Biltmore if you book a stay.

2026-05-13 • via Nuitee
N
Nancy • family_with_children • us
7
Location for our purposes was excellent
Pros:

It was fine…I wish there had been cereal or yogurt with no sugar

Cons:

The bed was so hard and uncomfortable

2026-05-11 • via Nuitee
M
Margaret • solo_traveller • us
8
Pros:

Helpful staff, good breakfast. Good location. Gave us a discount on admission to Biltmore estate.

2026-05-04 • via Nuitee
S
Sherri • solo_traveller • us
10
Pros:

Clean, friendly staff

2026-05-01 • via Nuitee
R
ROBERT • solo_traveller • us
5
Cons:

Shower had less water flow than the sink

2026-04-27 • via Nuitee
S
Susan • couple • us
10
Wonderful choice in hotel.
Pros:

Clean and super friendly. Comfy beds.

Cons:

Not a thing. It was great!

2026-04-27 • via Nuitee
S
sarah • solo_traveller • us
10
Pros:

Friendly staff, clean, quiet and the breakfast was nice!

2026-04-22 • via Nuitee
J
JESSICA • family_with_children • us
1
Never again!
Pros:

Nothing

Cons:

Nothing

2026-04-22 • via Nuitee
M
Mobley • couple • us
10
2026-04-18 • via Nuitee
M
Matthew • extended_group • us
10
Excellent experience in every way.
Pros:

This hotel is excellent. When you walk in everything is super nice and updated. The rooms are super clean, updated, beds and pillows very comfortable and air conditioner works perfectly. They are still renovating but I never seen nor heard anyone. In fact you would never know it if it wasn’t for the staff saying so and one of the elevators being blocked off on first floor. All staff was very friendly. The breakfast was very nice, hot and tasted good. The floors and tables in breakfast area was clean as well. I can’t say enough about this place. I will certainly return when we come back to tour Belmont Estate house/ garden again.

2026-04-14 • via Nuitee
S
susan • family_with_children • us
1
Pros:

Ok

Cons:

There was no bacon and no grits the eggs were watery

2026-04-12 • via Nuitee
J
Jeffrey • extended_group • us
10
Pros:

Was there to visit Biltmore. Great location to House and Freeway.

2026-04-11 • via Nuitee
R
Robert • family_with_children • us
10
Loved the stay, Room was brand new as well as the common area. Lobby, exercise room.
Pros:

This was a great property. Newly renovated and excellent. Right next to Biltmore.

Cons:

Still doing some renovation but it’s fine.

2026-04-07 • via Nuitee
D
Diaz • family_with_children • id
9
Excellent
Pros:

The property is quite hidden but centrally located so that we can enjoy the perks of the city from Biltmore village, Tangier outlet and the mountain view. Austin also spends the time to check up on us to ensure we enjoy our stay.

2026-04-07 • via Nuitee
T
Trung • extended_group • us
10
2026-04-06 • via Nuitee
S
Sarah • couple • us
10
Pros:

Great location
Very friendly and helpful staff
Breakfast was very good

2026-04-03 • via Nuitee