The Ritz-Carlton, Denver

Hotels
•
The Ritz-Carlton Company, L.L.C
9 (202 reviews)
1881 Curtis Street , Denver , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great food and beverages
Cons:
Cleanliness issues
Problematic location

Categories

Cleanliness
8.25
Room cleanliness issues mentioned including mold in the bathroom shower.
Service
9.75
Consistently highlighted as kind and attentive, with multiple mentions of excellent service.
Location
7.75
Described as desolate with limited convenience; surrounded by offices and a dirt lot.
Room Quality
8.75
Some rooms were liked, but others noted maintenance issues like the dark bathroom and missing items.
Amenities
9.75
High praise for restaurant and bar offerings, overall amenities were positively received.
Value for Money
8.75
Some concerns regarding perceived value especially in light of cleanliness and room quality.
Food and Beverage
9.75
Strong positive sentiments about dining experiences and quality of food.
Overall Experience
9.25
Overall enjoyable stays reported, with some negative aspects taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Accommodations and Butlers
Indulge in the opulence of flat-screen TVs, iPod docks, and butler service in each guest room, complemented by stunning views and premium Frette linens.

Spa Retreat and Fine Dining
Relax in the extensive spa facilities offering daily treatments, then savor delectable meals at Elway’s steakhouse, known for its breakfast, lunch, and dinner menus.

Convenient Location and Fitness Amenities
Located near major attractions like Coors Field and the Pepsi Center, enjoy easy access to the city. Stay active at the hotel's fitness center and pamper yourself with complimentary water and earphones.

Book now to experience the lavish comfort and convenience of The Ritz-Carlton, Denver.

Important information:

Please note guestroom WiFi is available for a fee. WiFi is public areas is complimentary.

Roll-away Beds are available for a fee.

Guests receive complimentary access to The Ritz-Carlton fitness center. Access to the adjoining Trufit Fitness Club is available for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 69 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15.95 per 24 hours.

Location

Guest Reviews

9
Based on 202 reviews
Cleanliness: 8.25
Service: 9.75
Location: 7.75
Room Quality: 8.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
M
Maria Camila • couple • us
8
2026-02-11 • via Nuitee
S
Steve • couple • us
10
Great staff and service
Pros:

Great staff,

Quick service on requests for sundries.

Great breakfast and wait staff

2026-02-11 • via Nuitee
J
José Alcebíades • family_with_children • br
10
Pros:

Fomos recebidos pela guest relation, chamada Julie, que fez com que nossa hospedagem se tornasse ainda melhor!

2026-01-03 • via Nuitee
B
B4295JFnatashal • Friends getaway • Tampa, Florida
8
A Ritzy Getaway
Pros:

The evening I arrived at the Ritz Carlton - Denver, I knew that it was going to be quite the experience I was looking forward to for my Birthday. After a small delay at guest check-in, I made my way to my fabulous room and with much of my delight, welcomed a fine wine of the hotel's brand and fancy charcuterie board. The rest of the trip was fantastic. Nice restaurant next to a picturisque lobby where I enjoyed more photos and friendships to celebrate the occassion.
P.S., I have never-ever slept in a hotel bed as comfortable as RC, Denver. Hope they keep up the quality and everybody else should copy.

2025-10-20 • via Tripadvisor
L
Lisa • solo_traveller • au
10
5* luxury - a perfect stay
Pros:

Everything!

Cons:

Nothing

2025-10-14 • via Nuitee
K
Kathy • couple • us
7
2025-10-13 • via Nuitee
C
Caroline
6
Pros:

Room was not ready on time. They did upgrade us but the room’s bathroom was so dark we could not see. They then brought in a floor lamp for the bathroom. Someone signed for our Amazon package delivered to front desk but they couldn’t find it and never offered to reimburse us.

2025-09-24 • via Nuitee
L
LOAY • solo_traveller • ae
10
2025-09-17 • via Nuitee
J
Joey Charles
10
Pros:

great hospitality

2025-08-31 • via Nuitee
R
roberthI7136CK • Couples • Cynghordy, Carmarthenshire, Wales
10
Excellence as standard
Pros:

An excellent stay. Very warm welcome from Millie at the front desk with quick check in. Very spacious, clean and well appointed room on the 11th floor with a personalised message and gifts. Great service from Josh in Elway's and fantastic burgers full of flavour and cooked to perfection. Will happily stay again next time we're stopping in Denver.

2025-08-24 • via Tripadvisor
E
EchaPaLante • Couples • New York City, New York
8
Great service but desolate location and room was beat up
Pros:

The Ritz Denver has all of the service and amenities that the brand is known for. From that perspective it was great. It may also have been great if you were there for business in the immediate surrounding offices. However, if you’re there for pleasure, the hotel is surrounded only by offices and a dirt lot. There’s not a restaurant or convenience store in sight - or even any people. Food and shopping is only a few blocks away and an easy walk, but it feels soulless walking out the hotel door.

Also, the room I stayed in was pretty beat up and in need of renovation. One of the electrical outlets wasn’t attached to the wall. The hinge on the shower door and tile it was attached to were pulling off the wall and the handle was loose.

It’s a minor thing, but our bed didn’t have a top sheet, the comforter was thin so it was cold at night. I think the Ritz generally has a unique way they make their beds, but there was only a bottom sheet on this one.

I’ll give them the benefit of the doubt that this room was an exception and the rest are great.

2025-08-24 • via Tripadvisor
O
O4137RCamandap • Couples • Ammanford, Carmarthenshire, Wales
10
Very enjoyable experience
Pros:

Our experience was thoroughly enjoyable, from check-in (with Millie) to a very comfortable room and great blackberry mojitos courtesy of Josh at the bar. We would definitely stay at this hotel again.

2025-08-23 • via Tripadvisor
N
Néstor • family
10
Pros:

To many bums around

2025-08-20 • via Nuitee
S
Steve • partner
4
Pros:

I was made to pay 150% of my Expedia charge to check in. I already paid through Expedia with Affirm

2025-08-10 • via Nuitee
V
Verified traveler
8
Pros:

Service was very kind and nice
There was mold in the bathroom shower, large tear in the rug and the furniture needs updating. Room service was average but everyone from front desk, valet and bell person was very good.

2025-07-21 • via Nuitee
J
Jackson-Lintz • family_with_children • us
10
Pros:

I LOVE staying at the Ritz it is a favorite of mine. I don't sleep well in hotel beds but the Ritz is another story.

Cons:

My only knock is they don't have a pool. Otherwise it would be perfection.

2025-07-20 • via Nuitee
T
Tara
10
Overall very nice
Pros:

Wonderful hotel , received 2 free welcome drinks . The hallway outside of our however , was under construction- looked like it had flooded . Was disappointed with that .

2025-07-13 • via Nuitee
N
natizapata10 • Couples
2
Do Not Trust This Hotel with Your Valuables
Pros:

I stayed at the Ritz-Carlton Denver and had a priceless family heirloom necklace stolen from my room. Housekeeping entered multiple times while I was out, and when I reported the theft, the hotel deflected all responsibility. I was directed to their third-party claims department, who quickly closed the case without any real investigation. When I asked for further information, they told me nothing would be shared unless I obtained a subpoena.

This level of indifference and lack of transparency is shocking especially from a hotel that markets itself as a luxury property. There was no empathy, no accountability, and no real effort to help. I expected safety and professionalism; instead, I got stonewalling and dismissal. I will never stay here again, and I urge others to think twice before trusting this hotel with anything of value.

2025-07-09 • via Tripadvisor
T
Trisha
10
Pros:

The staff and service are absolute top of the line!

2025-07-07 • via Nuitee
L
LaDoris • family
10
Pros:

They were very accommodating!

2025-06-30 • via Nuitee