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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location and Stunning Views
The Mercure Manchester Piccadilly offers a prime location overlooking Piccadilly Gardens, perfect for exploring the heart of the city. Enjoy breathtaking city views right from your room.
Luxurious Amenities and Dining Options
Indulge in air-conditioned rooms with HD LED TVs, high-speed WiFi, and Nespresso machines in Privilege and Superior rooms. Treat yourself to a full English breakfast at the Brasserie Restaurant or savor Manchester-inspired afternoon tea.
Convenience and Functionality
Benefit from a 24-hour front desk, fitness center, and 24-hour room service. With 11 function rooms available, the hotel is ideal for both business meetings and special events.
Experience Manchester in style at Mercure Manchester Piccadilly. Book your stay now for an unforgettable city getaway.
Due to Covid-19 guidelines, the hotel will not be accepting cash. All payments will have to be made by card.
Sat Nav: If traveling by car, please use postcode M1 4BD. Using this alternative postcode will ensure your arrival at the entrance to the car park rather than the front door.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Car parking at the hotel is limited and available on a first-come first-serve basis.
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for £10 per person per night when using an existing bed.
People no matter the age stay for £10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
ubicacion
instalaciones algo antiguas
Staff at breakfast room
No intercom
Lack of hot water supply in bathroom
Arrived to a room that had a filthy bathroom (as the pictures demonstrate). Had a shower the next morning but there was no hot water. Came to breakfast and was told someone would come over to take my order for hot food, but no one ever appeared.
Honestly: this is a really awful hotel. Tired, dirty, and nothing like the pictures on the website.
Todo lo que prometían al ser un hotel de 4 estrellas no lo cumplió me siento muy decepcionada con la estancia y espero que esto se pueda recompensar de algún modo
All
Nothing
Grande chambre, très bon petit déjeuner.
Vitre embuée cachant la vue. Pas de chauffage dans la salle de bain. chauffage d’appoint dans la chambre vieux et en mauvais état.
Staff were fab, the room was fab and the breakfast was really good.
Nothing
This hotel was not value for my money.
1. They gave us a room that the door was not locking only the 2nd day into our stay we realized that when we come out of the room thinking the door is locked it’s not anyone can easily turn the knob and enter. Even though the locked would light up green as if it was working.
2. The room was full of mold especially in the windows , I had a whit pants there on the second day the pants had black mold spots on it.
3. They changed our room because of the lock issue second room we moved to had no ac completely broken! At this point we were over it.
All they gave us was a voucher to the bar which did not include Sprits Wine Champagne, basically any alcohol, did not even bother to use it.
4. In the morning before we could even get out of bed we would hear constant pounding the walls or so thinner could hear everything from any room next to us the slightest thing.
Overall I would not visit here again location is ideal in it being close to the city center but regardless of that would not visit again if you are looking for a really nice stay !
Central location is the only good thing about it.
The first room was in an unacceptable condition — there were carpet moths present, mould around the windows, a cracked bathroom sink, and even hair on the bed and in the toilet. We immediately requested a room change.
We were moved to a second room on a different floor, which unfortunately was even worse. There were more carpet moths than in the first room, visible damage to the carpet where moths had eaten through it, and a desk that was falling apart. It was generally a very unpleasant and unhygienic environment.
The deputy manager then offered to show us a third room, which was reportedly being cleaned at the time. We were told this room would still have visible mould in the corners of the windows. At that point we had completely lost confidence in the overall cleanliness of the hotel.
To be fair, all staff we dealt with were polite and tried to help resolve the situation. However, the condition of the rooms themselves was simply not acceptable.
The photos online are somewhat similar to the rooms, but they appear to have been taken years ago — the current standard is nowhere near what is advertised.
Overall, this hotel is extremely overpriced for the condition it is in. We chose not to stay and would not recommend it to anyone based on our experience.
Location is perfect, just a 10 minute walk to Piccadilly Train Station and close to many restaurants, bars and shops. The complimentary drink was a nice touch and the breakfast was good.
The staff were very polite and helpful too.
We were a little disappointed that the room we had booked was unavailable due to refurbishment, but the discount offered was acceptable and the room given was satisfactory for the length of stay.
Location, 8 minute walk from the railway station and shopping mall.
It was cold, the toilet leaks and the shower is weak.
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