Extended Stay America Suites - Chicago - Gurnee

Hotels
•
Extended Stay America Suites
8 (230 reviews)
5724 Northridge Drive , Gurnee , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Inconsistent management
Staff conflicts overheard

Categories

Cleanliness
7.83
Rooms are described as comfortable and well-kept.
Service
8.3
Staff, especially manager Toni and receptionist Zoey, are frequently praised for their friendliness and helpfulness.
Location
8.34
Convenient location noted with easy access.
Room Quality
7.79
Guests report rooms as clean, comfortable, and well-maintained.
Amenities
8.32
Well-equipped kitchenette and laundry facilities were appreciated.
Value for Money
7.78
Guests feel value is appropriate based on experience.
Food and Beverage
7.83
Coffee availability and meal prep notifications are noted, but specific food quality is not mentioned.
Overall Experience
7.8
Several guests had a great stay despite some staff management issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:29

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Chicago - Gurnee. Cook your favorite meals or simply heat up leftovers during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast that includes a variety of options such as bars, muffins, hot cereal, coffee, and tea. Perfect for guests who are on the move and need a quick and delicious meal.

Prime Location with Free Parking
Conveniently located near attractions like Six Flags Great America and Gurnee Mills Shopping Center, our hotel offers free onsite parking for guests. Explore the area with ease and enjoy a hassle-free stay at our property.

Book your stay at Extended Stay America - Chicago - Gurnee now and enjoy these fantastic amenities!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 230 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
M
Maleah • family_with_children • us
8
Would stay again !
Pros:

Free parking. Great location. 10 mins from 6 flags !

Cons:

Breakfast was misleading. Not hot breakfast, grab n go muffins/ grain bars

2026-11-02 • via Nuitee
J
Jayne • family_with_children • us
2
Pros:

It was close and convenient. The room itself was okay.

Cons:

There were obviously kids in the room above and next us and we heard them running around all night long. Someone was stomping their feet early in the morning. It was really loud especially when we had a three hour drive home

2026-11-02 • via Nuitee
B
Bowen • family_with_children • us
7
Great location and value for money
Pros:

I enjoyed the location of the hotel and the rooms sizes. I enjoyed rooms being next to each other. I also found the dish pack to be very helpful, as well as the full size COLD refrigerator. I loved the hard floors and not your typical hotel carpet. The room was clean and the beds were very comfortable. The AC was cold and the windows had screens so you could open them at night. The laundry facility was perfect and takes credit/debit cards.

Cons:

I thought the rooms could use some maintenance. Example the door latches and the back of the kitchen counter. The other residents in the building must smoke a lot of weed as the hallways often smelled like it. The smell did not come in the room, but the hallways and stairwell would make you gag.

2026-10-15 • via Nuitee
B
Brittney • family_with_children • us
1
Arriving late, needed to call front to get checked in. Room was MUSTY, paint chipping, turned on air and had a funky sme
Pros:

Close to six flags!

Cons:

Not enough parking and complimentary breakfast was muffins and granola bars. Water was NOT HOT enough to make oatmeal or hot chocolate. Coffee was gross.

2026-10-11 • via Nuitee
L
Luis • couple • us
10
2026-09-01 • via Nuitee
J
jorge • solo_traveller • us
1
2026-09-01 • via Nuitee
M
Mildred • couple • us
4
2026-08-24 • via Nuitee
C
Carl • couple • us
8
Pros:

Minimal Continental Breakfast, Would prefer to have some fruit options or yogurt too.

Cons:

Too few TV Channels were to choose from, and all had way to many commercials.

2026-08-17 • via Nuitee
C
Cassie • couple • us
5
Pros:

The location

Cons:

It was really cheap looking really run down. The breakfast isn't even worth listing online because you don't get anything that's not worth any extra money on the day that you stay either. Dirty

2026-07-13 • via Nuitee
R
Ryan • solo_traveller • us
7
2026-07-13 • via Nuitee
K
Kevin Douglas • solo_traveller • us
6
Needs rehab
Pros:

About cheapest we found in the area.

Cons:

Really needs a rehab ... furniture, floors, counters, sinks all in pretty poor shape.

2026-06-22 • via Nuitee
C
Caleb • couple • us
10
2026-06-05 • via Nuitee
D
Destiney • couple • us
5
Customer service was excellent
Pros:

Clean

Cons:

Not updated

2026-05-29 • via Nuitee
E
Eliott • couple • us
6
2026-05-25 • via Nuitee
J
Jacob • couple • us
10
The statement very nice hotel staff very kind very exceptional and very lenient on certain situations. I’m definitely de
Pros:

The room was very clearly able to find everything we needed in there and the hotel staff was able to help you get the supplies I needed to do any of my cooking stuff

Cons:

I like to spend my days by day by day during our current situation however it is not a huge issue for me that they told me that I had to pay week by week. I was unable to do it.

2026-05-21 • via Nuitee
M
Mario • couple • us
10
100% recomendable todo perfecto
Pros:

Todo

Cons:

?

2026-05-18 • via Nuitee
M
Mariann • family_with_children • us
9
2026-05-11 • via Nuitee
B
Bruce • couple • us
10
2026-05-06 • via Nuitee
R
Régis • solo_traveller • fr
3
Pros:

Le prix est correct mais cest pas super
Price is correct but bad quality

Cons:

Le petit déjeuner etait le pire de ma vie. Juste une armoire qui s'ouvre. Pas de chaise pas de lait normal pas de duit. Pas de table.. c'est nul
Le four micro ondes de de ma chambre a failli exploser
Breakfast was the worst of my life. Just a wardrobe that opens. No chair, no normal milk, no table.. no fruit.. it’s lame.
The microwave in my room almost exploded.

2026-04-19 • via Nuitee
T
Tyeicha • family_with_children • us
10
2026-03-27 • via Nuitee