OYO Hotel Tulsa International Airport

From the beginning it was a terrible experience. I arrived and they informed me that they needed a cash only $50-$250 deposit. I could not use a card. They had an ATM that only gave out $100 bills and they did not have changed for $100 bills and I had to leave my baggage and walk to a weed dispensary to use their ATM in order to book my room or lose it. If I did not pay the deposit I could not have a room and they could not refund my money and I would’ve had to go through the booking service. There were roaches in the room. The bed was the worst bed I have ever slept in and maybe a twin size. The TV was busted with lines through it. There was no trashcan inside of the room. There were panels missing out of the ceiling in the bathroom That I had to put back myself because you could see through into the other room which was very unsettling. Before check out starting at 9 AM they went down the line and banged on all of the doors every 30 minutes to ask if you were getting up and checking out by 11. I had a meal of oatmeal in the room which I cleaned up the spilled bits in the microwave with one of the towels because there were no tissue found inside of the room and only half a roll of toilet paper left. I was confronted at the front desk for doing this and they tried to keep my $50 Deposit And I had to beg them to give it back.

Bedbugs

Everything

Had cockroaches bad daughter sat down a sandwich and went to bathroom came back and it was swarming with roaches as I was dealing with my irate daughter i see a bed bug crawling on my bed i squised it in a rag and killed a roach and put it in rag 2 and we left immediately and went to front desk i gave the man the rag oped it and showed him the bugs and politely asked for refund he took rag a threw it in trash and tells me I can give u your deposit back but the manager is only 1 that can give refund I asked him to contact the manager nicely and he refused and said he would tell the manager and insisted I call back in morning so I went and found outher logging for the weekend I called back in morning and the manager acted like she knew nothing about the situation and informed me that she couldn't give me a refund that it was corporate that did that and she would email them but thay wouldn't be in office until mon so guss im calling them back tomorrow

Paid online to have my room reserved for me and my family just to get there and basically to get told it’s first come first serve gave me a room with no tv glad I brought my own got a room with ROACHES a room that didn’t even have a key card to be used had to constantly go to the front desk to have them open my door which is weird they offer to give me a room with a tv but it wouldn’t have a remote the staff workers NEED TO BE IMPROVED I will not be booking with them nor coming back to stay at that hotel very unprofessional the photos DO NOT MATCH the HOTEL IN PERSON AT ALLLLLLLL

We were told upon arrival, that our room was not available, but that they were willing to give us another room at a higher rate. Let like it was a bait & switch scheme. Would not suggest staying there.

Their policies do not allow me to send an employee to their hotel with a company credit card. What is that?????

I showed up about midnight to get my room that I reserved only to be told that it was not available. I had ordered a two bed room. They told me all they had was a one bedroom well I’m traveling with my friend and I’m not sleeping in the same bed as him plus they tried to charge me about 30% more than what I was told online he told me my card has not been charged yet. Don’t worry about it only to wake up in the morning and my car get charged for the hotel that I did not stay in then I had to drive all the way across town to find another room this place is terrible and horrible bunch of tweakers and you never want to stay there.

They didn't even have a room, tried to charge me extra. Then tried to charge me full price for a room with no ac. Total joke.

Rooms was trashy