Hyatt Centric French Quarter New Orleans

Hotels
•
Hyatt
8.7 (1254 reviews)
800 Iberville Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Brilliant concierge and friendly staff
Cons:
Room cleanliness issues
Noise disturbances

Categories

Cleanliness
8.11
Trash was found on the balcony from prior guests.
Service
9.48
Friendly efficient staff and supportive concierge, although valet service was lacking.
Location
9.62
Great location for exploring New Orleans, right in the heart of the French Quarter.
Room Quality
7.57
Rooms were dated and had noise issues, not reflective of the rating expected.
Amenities
8.6
Good facilities but improvement needed in service efficiency, especially during busy times.
Value for Money
9.06
Pricing expected better quality; additional fees were unexpected.
Food and Beverage
8.11
Breakfast was not as promised and occasionally inefficient.
Overall Experience
9.08
Overall experience marred by room issues and service complications, but location and staff performance were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:03

Property Description

Location and Accessibility
Located in the heart of the vibrant French Quarter, Hyatt Centric offers easy access to top attractions and entertainment venues, ensuring a memorable stay in New Orleans.

Modern Rooms and Amenities
Indulge in stylish and comfortable accommodations featuring sleek decor, premium bedding, and modern amenities like flat-screen TVs and in-room coffee options. Upgrade to a Balcony Room for stunning views of Bourbon Street or a Premium King Room with French Doors opening to a charming Garden Courtyard.

Dining and Leisure Options
Savor a variety of culinary experiences at the hotel's multiple dining venues, including poolside cocktails at Casting Call and flavorful New Orleans-inspired dishes at Holmes. Unwind at the fitness center or by the pool, making the most of your stay at Hyatt Centric French Quarter.

Book now for an unforgettable experience at Hyatt Centric, where luxury and convenience meet in the iconic French Quarter setting.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Destination Fee includes the following:
- 2 Welcome Beverages (Beer, Cocktail, Wine)
- Wellness Water Station
- Exclusive 10% Discounts to Cajun Encounters and New Orleans Legendary Walking Tours
- Seven Three Distilling Tour and Tasting
- Dessert at Red Fish or Hard Rock with purchase of Entrée
- Weekend Yoga Classes
- $10 Holmes F&B Restaurant Credit Per Stay
- Daily RTA Jazzy PassGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1254 reviews
Cleanliness: 8.11
Service: 9.48
Location: 9.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
T
Takoyia • family_with_children • us
10
2026-03-13 • via Nuitee
C
Christopher • couple • us
9
2026-03-12 • via Nuitee
S
shimder • family_with_children • gb
8
Good enough.
Pros:

Good location. Very central.

Cons:

Staff were a little surly, except for Niraj at the bar. Also the property ( it occupies most of a block) needs more than 3 lifts - our room was a pain to get to!

2026-03-03 • via Nuitee
C
Crystal • extended_group • us
10
I'd come back and recommend others to stay here
Pros:

the location was perfect so was the room, even had a walk in closet to hide my luggage in. We were allowed guests to our room while it was Mardi Grass as long as they checked in at the front desk. Our friends were very upset that they couldn't do this at their hotel so we spent the majority of our time at the centric.

Cons:

Wish I had an widow to the outside not to a hallway where strangers could see in my roof. Or at least maybe one way glass so you could open the curtains.

2026-02-25 • via Nuitee
C
Charles • couple • us
8
Overall the stay was fine but very poor service after we left concerning billing
Cons:

I had a question about billing. I called 2 times and left a message but nobody called back. I called a third time and talked with the operator who was unable to answer my questions. She assured me a person from accounting would contact me. I’m still waiting

2026-02-25 • via Nuitee
S
Selena • extended_group • us
10
Great location, great staff
Pros:

Jabari provided exceptional services. The location was great for Mardi Gras.

Cons:

The only complaint we had were dirty sheets and bathrooms upon arrival but other than that we were satisfied with our stay.

2026-02-24 • via Nuitee
F
Frédéric • solo_traveller • fr
9
2026-02-23 • via Nuitee
G
Guilherme • family_with_children • br
8
Cons:

The food in general. The breakfast was confused and expensive. The dinner menu has few options

2026-01-20 • via Nuitee
K
Kathleen • family_with_children • us
10
Wonderful accommodations, the room was large, and staff was welcoming and helpful.
Pros:

We booked this not really knowing what to expect, just hoping that the location and accommodations would work out for us. We were very happy with everything your hotel had to offer. We were pleased for the opportunity to dine at the restaurant on the morning of our departure. The menu was full of options. We chose the pancake breakfast, which was delicious.

Cons:

There was nothing about the hotel that we did not like.

2026-01-20 • via Nuitee
T
Tiakara • couple • us
1
Pros:

Nothing about the hotel then it’s over priced

Cons:

I paid for valet parking for my car to be broke into. All my belongings were missing

2026-01-19 • via Nuitee
R
Roy • family_with_children • us
10
liked it
Pros:

close to parking garage.

Cons:

bartenders serving as waiters. We walked out once because there was no one to take order

2026-01-19 • via Nuitee
N
Nikea • family_with_children • us
9
Worth every penny!!
Pros:

The breakfast was delicious. The service and cleanliness of the establishment was great.

Cons:

N/A

2026-01-19 • via Nuitee
D
Devin • solo_traveller • us
10
2026-01-19 • via Nuitee
H
H Michael • couple • us
9
Property was well located; overall excellent value
Pros:

Cleanliness; staff service

Cons:

Bed was uncomfortable

2026-01-16 • via Nuitee
M
Matthew • couple • us
10
Perfect location
Pros:

Super beautiful property, great staff

Cons:

Too close to all the bars, I ended up getting white girl wasted for what seemed like a year. That’s not their fault, I’m just a degenerate bourbon street ghoul

2026-01-10 • via Nuitee
O
Olena • solo_traveller • it
10
2026-01-09 • via Nuitee
M
Malachi • solo_traveller • us
10
2026-01-08 • via Nuitee
M
Mayli • family_with_children • us
10
2026-01-03 • via Nuitee
V
Victoria • solo_traveller • gb
7
Pros:

Great location. Concierge was brilliant

Cons:

Rather dated even though it has allegedly just had a complete refurb

2026-01-03 • via Nuitee
J
Julia • couple • de
4
Disappointing
Pros:

The location was great for exploring New Orleans.

Cons:

Unfortunately, the Hotel didn’t have the room available that I had booked and pre-paid for 2.5 months in advance. I had purposefully chosen a king room with a view to the courtyard or pool as we didn’t want to be overlooking the busy Bourbon Street. On arrival, we were informed that we had received a free upgrade and that we could have a King room with a balcony on the Bourbon Street however it would be a very loud room - exactly what we didn’t want. When I said that we didn’t want the upgrade, we were given a room that was obviously the only room left available - no window to the outside, the only window was to a corridor in the hotel - so remained heavily curtained, there was no daylight, and a very distinct musty smell and the hairdryer dryer in the room was also broken. This was certainly not the category of room that I had booked or acceptable. We were able to change our room the next day, but only after complaining. Whilst I appreciate that the hotel was fully booked, I don’t appreciate travelling all the way from Germany, to be then given such a room, especially having pre-booked in advance. One does then query why there is a reservation system. Sadly, this was not a 4 star experience and not what I expect of the Hyatt. We will be not be booking a Hyatt again.

2025-12-29 • via Nuitee