Hyatt Centric French Quarter New Orleans

Hotels
•
Hyatt
8.7 (1269 reviews)
800 Iberville Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Brilliant concierge and friendly staff
Cons:
Room cleanliness issues
Noise disturbances

Categories

Cleanliness
8.11
Trash was found on the balcony from prior guests.
Service
9.48
Friendly efficient staff and supportive concierge, although valet service was lacking.
Location
9.62
Great location for exploring New Orleans, right in the heart of the French Quarter.
Room Quality
7.57
Rooms were dated and had noise issues, not reflective of the rating expected.
Amenities
8.6
Good facilities but improvement needed in service efficiency, especially during busy times.
Value for Money
9.06
Pricing expected better quality; additional fees were unexpected.
Food and Beverage
8.11
Breakfast was not as promised and occasionally inefficient.
Overall Experience
9.08
Overall experience marred by room issues and service complications, but location and staff performance were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:03

Property Description

Location and Accessibility
Located in the heart of the vibrant French Quarter, Hyatt Centric offers easy access to top attractions and entertainment venues, ensuring a memorable stay in New Orleans.

Modern Rooms and Amenities
Indulge in stylish and comfortable accommodations featuring sleek decor, premium bedding, and modern amenities like flat-screen TVs and in-room coffee options. Upgrade to a Balcony Room for stunning views of Bourbon Street or a Premium King Room with French Doors opening to a charming Garden Courtyard.

Dining and Leisure Options
Savor a variety of culinary experiences at the hotel's multiple dining venues, including poolside cocktails at Casting Call and flavorful New Orleans-inspired dishes at Holmes. Unwind at the fitness center or by the pool, making the most of your stay at Hyatt Centric French Quarter.

Book now for an unforgettable experience at Hyatt Centric, where luxury and convenience meet in the iconic French Quarter setting.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Destination Fee includes the following:
- 2 Welcome Beverages (Beer, Cocktail, Wine)
- Wellness Water Station
- Exclusive 10% Discounts to Cajun Encounters and New Orleans Legendary Walking Tours
- Seven Three Distilling Tour and Tasting
- Dessert at Red Fish or Hard Rock with purchase of Entrée
- Weekend Yoga Classes
- $10 Holmes F&B Restaurant Credit Per Stay
- Daily RTA Jazzy PassGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1269 reviews
Cleanliness: 8.11
Service: 9.48
Location: 9.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
N
Nicky • couple • gb
3
Be careful to check hidden charges when booking this hotel!!
Pros:

Location was amazing. Pool area was lovely. Bar servers were friendly and great at what they do.

Cons:

We were charged a $200 "Destination fee" on top of check our bill that gave nothing. No drinks offered or anything, which should have been when I researched what that was. I queried it and the receptionist said it was an American thing and due to it being our first hotel, we knew no better. We went on to do a road trip around the South (Memphis, Nashville, Orange Beach and back to a different hotel in New Orleans) staying in 7 different hotels, one of which was a Hyatt Centric and no other hotel added this charge.
The room was only cleaned once in our 4 night stay even though we asked at reception.
Very disappointed. Felt as though we were taken advantage of as we were tourists.

2026-05-07 • via Nuitee
V
vanessa • couple • us
8
2026-05-04 • via Nuitee
E
Earl • family_with_children • us
9
2026-05-02 • via Nuitee
C
CINO DEEZY • family_with_children • us
10
Excellent stay
Pros:

Hospitality

Cons:

Everything was great

2026-05-02 • via Nuitee
A
Avi Talvi • solo_traveller • il
6
Pros:

נראות לאחר שיפוץ גדול

Cons:

פיקדון 80 דולר ליום, ארוחת בוקר לא בופה

2026-05-01 • via Nuitee
R
Rachel • couple • us
8
2026-04-30 • via Nuitee
L
Lois • family_with_children • au
10
Enjoyed our stay and would recommend
Pros:

Location and spacious room with access to courtyard

2026-04-24 • via Nuitee
T
Tasha • couple • us
8
Pros:

LOCATION TO BURBON STREET WAS GREAT!

Cons:

FOR THE AMOUNT OF THE ROOM DURING MARDI GRAS, YOU HAVE TO PAY FOR EVERYTHING. MOST YATT'S OFFER BREAKFAST AS ADVERTISED BY THIS ONE. WE FOUND OUT THERE WAS NO COMPLIMENTARY BREAKFAST. THE STAFF WAS VERY STANDOFFISH. THE AMOUNT FOR INCIDENTALS WAS $480 FOR 6 DAYS. WE'VE BEEN HOME FOR 6 BUSINESS DAYS AND STILL MONEY WASN'T CREDITED TO CARD AND NO MICROWAVE IN ROOM.

2026-04-07 • via Nuitee
J
John • extended_group • au
6
Average. Value came from location not much else.
Pros:

Good location

Cons:

An old property Poor breakfast option. Only one and area to eat was very ordinary.

2026-03-29 • via Nuitee
L
Laura • couple • uy
8
2026-03-29 • via Nuitee
X
Xiaoguang • family_with_children • us
10
2026-03-27 • via Nuitee
D
Donald • family_with_children • us
8
It worked for us
Pros:

The rooms were well above average. Bed was comfortable and plenty of pillows.

Cons:

The floor bowed and made noises when walking throughout the room. Couch had stains on them.

2026-03-22 • via Nuitee
D
Darren • couple • gb
10
2026-03-18 • via Nuitee
M
Michael • couple • ie
8
Great location with great staff
Pros:

Great location right in the middle of French Quarter. Super friendly and helpful staff. I would have given it a higher rating but the breakfast included in our package seemed to confuse the lady in the coffee shop. But we didn't come for the breakfast. Room was lovely, hotel and failities were great and very clean.

2026-03-17 • via Nuitee
D
Dishel • family_with_children • us
5
Pros:

The location

Cons:

The food at Holmes, they could use a few minor upgrades. Rusted hardware could be changed.
My room had the window of a dining area not a real view n no natural sunlight.

2026-03-17 • via Nuitee
K
Kelvin • couple • us
10
2026-03-16 • via Nuitee
P
Paul • couple • us
4
For, the price we paid wasn't worth the stay.
Pros:

Other than the location, which was ok. I would not go back to this hotel, sorry.

Cons:

For the price we paid, they could have had a free breakfast, not $13 for 2 cups of coffee. Equipment didn't work had to tell the desk.

2026-03-16 • via Nuitee
T
Takoyia • family_with_children • us
10
2026-03-13 • via Nuitee
C
Christopher • couple • us
9
2026-03-12 • via Nuitee
S
shimder • family_with_children • gb
8
Good enough.
Pros:

Good location. Very central.

Cons:

Staff were a little surly, except for Niraj at the bar. Also the property ( it occupies most of a block) needs more than 3 lifts - our room was a pain to get to!

2026-03-03 • via Nuitee