Strand Palace

Hotels
9 (19599 reviews)
372 Strand , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 19599 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
D
DeniseJ415 Family New York City, New York
10
Great front desk service
Pros:

I only arrived last night and have had a wonderful experience at this hotel. Front desk staff Abdullah and Miranda have been so helpful trying to help me find my way as well as accommodate my family with a more comfortable room. I’m looking forward to the rest of my stay!

2026-04-04 via Tripadvisor
N
nicolesY4948EQ Couples
10
review
Pros:

David was very helpful, he was so friendly very chatty and cheerful best experience i’ve ever had!!

2026-04-04 via Tripadvisor
B
belindacD5352EW Family
10
Lovely location will be back soon
Pros:

We had a lovely stay at the hotel we have been before and will be back in august it is in a fantastic location and the rooms are very clean the staff are helpful especially Anthony on the door he was very helpful with location of restaurants he is a fantastic asset to the hotel

2026-04-04 via Tripadvisor
E
emmasK8679OT Family
10
Enjoyable hotel and welcoming
Pros:

We arrived with my family from Girona, Spain and stayed at the Strand Palace in London. A special mention to Abdulla, who checked us in he was very kind happy and funny and made us feel truly welcome. He made the whole check in process smooth and easy, which we really appreciated after our journey. Thanks to his great service we had a wonderful first impression.

Good luck with your gaming design exam Abdulla

2026-04-04 via Tripadvisor
T
Thea family_with_children at
8
2026-04-04 via Nuitee
C
Claire couple gb
9
2026-04-04 via Nuitee
R
Richard couple gb
10
Amazing!
Pros:

Beautiful hotel, staff were all brilliant and so helpful!

Cons:

Nothing not to like, fantastic hotel in a very convenient location

2026-04-04 via Nuitee
B
Belinda family_with_children gb
9
We have been to the hotel before and are coming again in August
Pros:

The hotel is in a fantastic location it is beautiful clean and staff are very helpful especially Anthony on the front door he was full of knowledge and help with local restaurants to try he is a asset to the hotel

Cons:

The air conditioning was not very effective and the shower head leaked

2026-04-04 via Nuitee
S
Simon couple gb
8
Very enjoyable
Pros:

Room was nice but small. Breakfast was excellent as well the gin palace and staff.

Cons:

Shower bit small and plug in sink woudnt work otherwise room small but bed very comfy

2026-04-04 via Nuitee
J
Jason couple gb
7
Great locality great staff and very comfy bed
Pros:

Locality

Cons:

Shelf below the safe had old sandwich wrappers with a condom packet inside 😳

2026-04-04 via Nuitee
K
Katarina family_with_children se
10
Pros:

Det var ett jättefint hotell och perfekt läge, så vi kommer tillbaka.

Cons:

Fanns inget jag inte tyckte om

2026-04-04 via Nuitee
P
Philippe couple es
6
Decent place next to Theaters.
Pros:

It was located next to the theater where we had reservations. Decent amneties, typical for a hotel of that standard. Good breakfast buffet.

Cons:

Nothing specific to complain about but nothing exceptional either.

2026-04-04 via Nuitee
D
Dan couple gb
8
2026-04-04 via Nuitee
C
Corinne family_with_children ch
9
Pros:

Die Lage, die Zimmergrösse.

Cons:

Badezimmer könnte besser geputzt werden. Rest sehr gut.

2026-04-04 via Nuitee
L
Lluis couple es
10
2026-04-04 via Nuitee
A
Angelika couple de
9
We got a very nice time there.
Pros:

We liked how wellcoming Richard, Mohammed and Anthony have been. Very professionel!!

2026-04-04 via Nuitee
A
Andrea couple gb
8
Great location and value for money
Pros:

Friendly and great location next to theatres .

Cons:

Would have been nice to have a bottle of complimentary water in fridge . Maybe some fridge extras you could pay for too

2026-04-04 via Nuitee
B
Bernadette couple fr
9
Super
Pros:

Proximité théâtre

Cons:

Ascenseurs occupés

2026-04-04 via Nuitee
R
Ryan solo_traveller gb
8
Great location for getting the most out of London. Excellent staff throughout
Pros:

Excellent location. Staff extremely friendly

Cons:

Although not an issue and not excessive, I could hear people talking, coughing etc in adjoining rooms

2026-04-04 via Nuitee
M
Mark family_with_children gb
10
2026-04-04 via Nuitee