Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
T
Tricia • couple • gb
7
Pros:

Overall lovely hotel - great location especially for Covent Garden

Cons:

Classic Room was TINY - think it was previously a “broom cupboard”. Paid a lot of money because Bank Holiday! Double bed against wall! No room to walk round!

2026-05-09 • via Nuitee
D
David • family_with_children • gb
10
2026-05-09 • via Nuitee
A
Amanda • couple • gb
10
Perfect, great location, attentive staff, clean and convenient
Pros:

Location and quality of accommodation

Cons:

Nothing

2026-05-09 • via Nuitee
S
stephen • solo_traveller • gb
8
Great location for all attractions
Pros:

Location

Cons:

Nothing

2026-05-09 • via Nuitee
B
Brian • couple • gb
9
Great location, easy to get to from underground and well placed for theatres and restaurants.
Pros:

Location was excellent for Covent Garden, Neals Yard and the theatres on North Bank. Easy and pleasant walk over the bridge to South Bank for more theatres and restaurants.

Cons:

Standard double room was cramped with bed up against the wall which meant climbing over one another at times.

2026-05-09 • via Nuitee
M
MARGARET • solo_traveller • au
8
Excellent location, very comfortable.
Pros:

Fantastic location, very central. Lovely bar and restaurant, friendly and helpful staff

Cons:

The bathroom was lovely and clean, the bedroom could do with some updating but was adequate for a solo traveller. The bed was very comfy.

2026-05-09 • via Nuitee
K
Khaled • couple • ae
6
2026-05-09 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Super lokalizacja, piękne wnętrze, czysty i elegancki.

2026-05-09 • via Nuitee
D
Debby • solo_traveller • gb
10
Pros:

It's such a lovely hotel, a great location value for money and you can store your luggage while out and about in London. Very helpful staff.

2026-05-09 • via Nuitee
H
HB Lady • solo_traveller • us
10
Really good choice
Pros:

This is a nice, safe, centrally located London hotel. It has restaurants bars and three lifts. Self-service ice machine and vending on Floor 1. The staff is excellent. Rooms clean and beds comfortable.

Cons:

Nothing

2026-05-09 • via Nuitee
M
Marilyn M • solo_traveller • us
10
Pros:

Great hotel in excellent location

2026-05-09 • via Nuitee
S
Sandra • solo_traveller • je
9
Enjoyed our stay and will be back.
Pros:

Nice hotel, staff were friendly.

Cons:

They need more lifts as can wait for a long time

2026-05-09 • via Nuitee
J
John • couple • gb
9
All went very well
Pros:

All went very well

Cons:

n/a

2026-05-08 • via Nuitee
H
Hayden • solo_traveller • gb
8
2026-05-08 • via Nuitee
J
Jackie • couple • ie
9
Pros:

Great location. Check in was straight forward. Room was perfect. Reception staff were so helpful.

Cons:

Bar staff were rude!

2026-05-08 • via Nuitee
T
TCBM • extended_group • it
8
2026-05-08 • via Nuitee
C
Carol • solo_traveller • gb
7
Great location
Pros:

Location

Cons:

Standard room very small
We booked a Queen room for a second night direct with hotel and it cost less than the standard room with Booking.com

2026-05-08 • via Nuitee
C
Chloe Walters • solo_traveller • gb
10
Wonderful stay...
Pros:

Absolutely lovely hotel! The staff were efficient attentive and very polite! The hotel itself was beautiful and it the perfect location! Breakfast was lovely and even though it was busy we were seated quickly and not made to feel like we had to rush eating. I will definately be coming back if I want to come to covent gardens again!

Cons:

Honestly nothing the only thing I would comment on is the small bathrooms particularly the shower as my sister is taller then me and kept catching her nails on the ceiling whilst washing her hair and shes only 5'8. But other then that wonderful stay all round!

2026-05-08 • via Nuitee
S
Severine • family_with_children • be
8
Hôtel luxueux, situation idéale et excellent petit déjeuner, mais à déconseiller aux familles
Pros:

Hôtel luxueux et dans l'ensemble confortable. Le petit déjeuner était trés varié, fourni et excellent. Nous avons relativement peu attendu pour obtenir une table, malgré la taille de l'hôtel et la quantité de chambres. La localisation de l'hôtel est optimale. A quelques minutes à pied des métros covent garden ou embankment, qui sont sur des lignes différentes, facile pour voyager sans trop changer de ligne de métro. A quelques minutes à pied de piccadilly circus, le centre commerçant Regent street, le quartier typique de covent gardent, et de multiples théâtres.

Cons:

L'inconfort du canapé lit. Extrêmement inconfortable, ce lit n'est pas du niveau attendu pour un hôtel de ce standing. S'il est toujours attendu qu'un canapé lit soit moins confortable qu'un lit, ici nous n'avions jamais rien expérimenté de tel. Le matelas ne semblait avoir aucune résistance et dès qu'on s'allongeait dessus, on sentait directement les ressorts de l'armature. Nous avons déjà séjourné dans des chambres familiales avec canapé lit (en novotel, campanile, Ibis...) nous n'avons jamais eu un canapé lit aussi inconfortable. Au final notre fille de 14 ans a dormi avec nous dans le lit king size.

2026-05-08 • via Nuitee
S
Samantha • extended_group • gb
8
Will be back !
Pros:

Location spot on !
Breakfast was quick and easy
Accessible room perfect

Cons:

Noise from main rd however expected as in busy area

2026-05-08 • via Nuitee