Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
J
Johanna • couple • ch
5
2026-06-20 • via Nuitee
F
Federico • couple • it
9
Ottima scelta
Pros:

Posizione, pulizia, servizi

Cons:

Aria condizionata polare nella hall

2026-06-20 • via Nuitee
V
Vera • solo_traveller • gb
10
Pros:

Stayed at the Strand Palace before, always a good experience

2026-06-20 • via Nuitee
A
Alexandrine • solo_traveller • fr
9
Emplacement et hôtel génial
Pros:

L'emplacement est exceptionnel, à seulement 20 minutes des principaux monuments et au cœur de Londres.
La chambre d'hôtel est confortable, spacieuse, silencieuse, avec une très bonne literie. Des produits Rituals sont disponibles en grand format.
Un arrêt de bus et une station de métro sont accessibles à proximité immédiate.
Je vous recommande vivement le petit-déjeuner proposé par le restaurant 370 Strand, situé juste à côté, où vous pourrez déguster un petit-déjeuner typiquement anglais pour 19 £.

Cons:

Attention Mesdames... l'éclairage n’est vraiment pas terrible pour se maquiller.

2026-06-20 • via Nuitee
D
Daniella • solo_traveller • us
9
Hotel is in a great location. Staff was friendly and helpful, room was clean and comfortable.
2026-06-20 • via Nuitee
P
Peter • couple • gb
6
Had potential for a future stay
Pros:

Great location and the room was good

Cons:

The cleaners are noisey and after a long night out they woke us up outside talking and cleaning

2026-06-20 • via Nuitee
J
JOHN • couple • gb
10
Perfect hotel in London.
Pros:

The location on The Strand is so central to tour the City. The hotel is exceptionally clean and welcoming.
Staff are helpful and friendly.
We have found our base in London, will definitely return.

Cons:

Nothing at all

2026-06-20 • via Nuitee
E
Ermila • solo_traveller • bg
9
Културен туризъм в Лондон
Pros:

Локацията, на пешеходно разстояние от много забележителности

Cons:

Стените са много тънки, чува се когато някой кашля в съседна стая

2026-06-20 • via Nuitee
H
Helen • couple • gb
9
2026-06-20 • via Nuitee
L
Lambert • solo_traveller • gb
10
Pros:

Good old fashioned service. Room compact but comfortable and biscuits and chocolate in the room welcomed as was the water

Cons:

Nothing the stay was excellent

2026-06-20 • via Nuitee
A
András • solo_traveller • hu
9
Pros:

Perfect location, staff was friendly, bed was comfortable, breakfast was sufficient

Cons:

No brush for toilet

2026-06-20 • via Nuitee
I
Ifigeneia • extended_group • gr
9
υπεροχη
Pros:

Η Τοποθεσια ειναι πολυ καλη. Ειναι πολυ κοντα μετρο, το govern garden, και πολλα αλλα αξιοθεατα. πολυ καθαρο και το προσωπικο πολυ ευγενικο. το wifi ειναι πολυ καλο!! το δωματιο ηταν καθαρο και ανετο.

Cons:

θα ηθελα να υπηρχε ενα ψυγειο στο δωματιο, αν και δεν μπορω να πω οτι δυσκολεψε την διαμονη μας. το αναφερω μονο σας εχτρα.

2026-06-20 • via Nuitee
S
samantha • solo_traveller • gb
9
Pros:

Great location Anthony the doorman is always welcoming and ready to help.

2026-06-20 • via Nuitee
T
Tal • couple • il
8
2026-06-20 • via Nuitee
S
shikha • solo_traveller • in
10
Excellent stay
Pros:

Location !

Cons:

Na

2026-06-20 • via Nuitee
M
Mel • couple • gb
10
Fantastic stay.
Pros:

Beautiful throughout . So clean and tidy. Staff so friendly and helpful .
Room were a good size , shower so powerful .

Cons:

Lifts were very slow.

2026-06-19 • via Nuitee
D
Dawn • extended_group • gb
10
Pros:

The rooms are lovely the staff are friendly and always welcome you back
It is in the best location too

Cons:

There isn’t anything to dislike

2026-06-19 • via Nuitee
E
ERDOGAN • solo_traveller • tr
9
2026-06-19 • via Nuitee
D
Donato • extended_group • it
10
Ottimo Soggiorno in un ottimo Hotel
Pros:

Hotel molto riservato e silenzioso ad un passo da Metro stazione treni e luoghi di interesse, colazione a buffet super generosa

Cons:

non proprio economico, ma parliamo di Londra e di un Hotel 4 stelle

2026-06-19 • via Nuitee
E
Emre • couple • ch
7
Bis auf den Umgang an der Reception war es ein guter Aufenthalt
Pros:

Die Lage ist super und viele Sehenswürdigkeiten sind zu Fuss erreichbar. Die Betten im Zimmer sind sehr bequem. The Gin Palace ist eine sehr schöne Bar mit freundlichen Angestellten.

Cons:

An der Rezeption hatten wir leider Pech mit dem Mitarbeiter Namens Abdullah. Beim Check-in wurden wir sehr kalt behandelt. Als wir nicht ganz sicher waren, ob das Zimmer nun bereit ist fragte ich sicherheitshalber nach und es kam ein aggressives ,no!‘. Beim Check-out wurden wir weder gefragt ob der Aufenthalt gut war noch wurde uns eine gute Heimreise gewünscht. Auch hier hatten wir das Vergnügen mit Abdullah. Alles halb so wild, aber eine Auffrischung in Umgang mit Kunden wäre wünschenswert.

2026-06-19 • via Nuitee