Strand Palace

Hotels
9 (19599 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 19599 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
E
Enrico • couple • gb
4
Pros:

Position

Cons:

Breakfast, I had to go by my cappuccino outside, no milk in both machine and too bus to refill. Unbelievable never saw something like that.

2026-03-29 • via Nuitee
T
tony • couple • gb
8
Pros:

Location, food and comfort.

2026-03-29 • via Nuitee
H
Houcine • couple • fr
5
L’emplacement de l’hôtel est top
Pros:

Rien

Cons:

Le bruit et le petit déjeuner absolument immonde.

2026-03-28 • via Nuitee
J
Jake • couple • gb
10
Pros:

Staff were brilliant and very helpful.

2026-03-28 • via Nuitee
S
shaun • couple • gb
8
Very nice
Pros:

Location

Cons:

Nothing

2026-03-28 • via Nuitee
C
Colin • couple • gb
8
2026-03-28 • via Nuitee
M
Mary • extended_group • us
10
very nice and we would stay there again!
Pros:

Great location in Covent garden! We were able to walk everywhere. King deluxe room was large and very comfortable and we loved the complimentary snacks in the room! Breakfast was also very nice and doormen were always exceptionally helpful and friendly.

Cons:

a few picky things - we had to call housekeeping multiple times for towels (only 2 bath towels and 2 handtowels provided for a 3 person room), toilet paper and sheets/blankets for pull out bed which was fine but the room could have been stocked better with those items. Also the room phone housekeeping button was stuck so we had to call the front desk and ask them to send housekeeping. The shower was great but water did leak onto floor and since we had no extra towels that was an issue.

2026-03-28 • via Nuitee
E
Elaine • family_with_children • ie
9
2026-03-28 • via Nuitee
A
Amanda • extended_group • gb
8
Pros:

Location was great and the staff were very helpful!!!

Cons:

It was quite noisy!!!

2026-03-28 • via Nuitee
Y
Yuval • solo_traveller • il
1
2026-03-28 • via Nuitee
G
Gretel • couple • us
8
Good location to get around via public transportation.
Pros:

Good location for getting around

Cons:

There wasn’t a lot of food options close to the hotel. You had to walk several blocks to find non-tourist restaurants.

2026-03-28 • via Nuitee
D
David • couple • gb
8
2026-03-28 • via Nuitee
J
J • couple • gb
4
Traumatic. Caused massive anxiety. Better staying further out and walking in. Waste of money.
Pros:

Great location. End.
Room was terrible. Ridiculously small, caused me a panic attack! Double room and couldn’t walk round the bed. Stuffed into a corner and the air con didn’t work. Shutters cover half the window.

Cons:

Everything other than location. Room was shockingly small, hot, air con didn’t work, poor light, shutters covering 50% of the window. Claustrophobic atmosphere. One lift not working. Horrendous.

2026-03-28 • via Nuitee
P
PATRICIA • couple • gb
9
After a slight adj, excellent
Pros:

Central location, Lovely Staff, good breakfast, nice setting

Cons:

Queuing for breakfast

2026-03-28 • via Nuitee
C
Caroline • family_with_children • ch
9
2026-03-28 • via Nuitee
M
massimiliano • solo_traveller • it
9
Amazing
Pros:

Its location and the breakfast area: very spacious and full of mouth watering pastries

Cons:

One lift was out of order

2026-03-28 • via Nuitee
A
Akbar • solo_traveller • tr
10
2026-03-27 • via Nuitee
S
Shirley • couple • gb
10
Great hotel for theatre goers
Pros:

Hotel is in great location for theatre access, very comfortable, food lovely, staff very friendly.

2026-03-27 • via Nuitee
S
Stephen • couple • gb
9
Pleasant stay.
Pros:

Clean, bright, stylish.

Cons:

Very small and slow elevators, one of three out of action.

Just a stool and no chair in the bedroom and one side of the bed jammed up against the wall.

2026-03-27 • via Nuitee
A
Ali • solo_traveller • us
8
Pros:

It was a great location. And all the staff were lovely.

Cons:

The elevators were often out of order and extraordinarily slow.

2026-03-27 • via Nuitee