Quality Inn & Suites NRG Park - Medical Center

Hotels
Quality Inn
7 (673 reviews)
2364 South Loop West , Houston , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfy beds
Great breakfast
Cons:
Dirty conditions
Roaches present
Musty odors

Categories

Cleanliness
5
Multiple reviews noted issues with cleanliness, including roaches and dust.
Service
8
Generally positive reviews about the staff being friendly and helpful.
Location
8
Many reviews praised the convenient location near the stadium.
Room Quality
6.5
Some issues raised regarding musty smells and room conditions, but also noted that rooms were clean at times.
Amenities
7
Basic amenities met expectations with room cleanliness and balcony mentioned positively.
Value for Money
7.5
Value perception is mixed; while some find it reasonable, cleanliness concerns affect overall value.
Food and Beverage
7
Breakfast was noted positively, although choices were limited.
Overall Experience
7
Mixed overall experience with notable positives and significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:11

Property Description

Convenient Location and Amenities
Located near Houston Hobby International Airport and NRG Park, Quality Inn and Suites NRG Park - Medical Center offers free WiFi, daily breakfast, and pet-friendly rooms with balconies.

Comfortable Room Features
Each room is equipped with a microwave, refrigerator, coffee machine, ironing facilities, and a hairdryer, ensuring a convenient stay for all guests.

On-Site Facilities
Enjoy on-site parking, shuttle service to nearby attractions, guest laundry, a swimming pool, fitness center, and a business center during your stay.

Experience the best of Houston with nearby attractions like Rice University, George R. Brown Convention Center, and Houston Zoo, all within reach. Book your stay now for a memorable Houston experience at Quality Inn and Suites NRG Park - Medical Center.

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The minimum check-in age is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 673 reviews
Cleanliness: 5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
D
Dominic solo_traveller us
8
2026-04-08 via Nuitee
extended_group us
7
2026-04-07 via Nuitee
C
Catriona family_with_children gb
7
Comfortable and lovely staff.
Pros:

Comfortable beds, lovely staff, nice breakfast

Cons:

Although the suite had a fridge and microwave there was no provisions at all for cooking. Even just some cutlery.
The room had an odd smell about it, not noticeable after a while but certainly strong when walking in

2026-04-04 via Nuitee
L
Latrisha family_with_children us
5
Just Okay
Pros:

The breakfast and friendly staff

Cons:

The entry door to building B doesn't lock causing a safety issue.

2026-04-04 via Nuitee
N
Nateefah family_with_children us
4
Cons:

Dead roach in bathroom.. live roaches crawling on kids feet. The door to get into the section of hotel where room was located was not locked and the key card was useless for it. Pictures do NOT match the room

2026-04-02 via Nuitee
C
Cabrera family_with_children mx
10
Pros:

La ubicación, el servicio, la hospitalidad, el trato del personal.

Cons:

Muy poco espacio para el desayuno

2026-04-02 via Nuitee
W
Wendy couple us
5
Average
Pros:

Close to NRG

Cons:

We show at the Livestock show which often means more than one vehicle. This year the owner wanted an additional $40 cash for each additional vehicle. The property could use some maintenance all the way around. The door to our building didn’t lock and there was trash around the outside.

2026-04-01 via Nuitee
C
Camilo couple us
10
2026-04-01 via Nuitee
S
Sheron family_with_children us
10
Pros:

Was very close to the stadium, shopping, and restaurants. Would definitely stay again!

2026-03-29 via Nuitee
B
Brock couple au
9
Good spot, good value, good tacos out front
Pros:

Great location

Cons:

Nothing.

2026-03-27 via Nuitee
E
Erika extended_group us
10
Staff was great and quality of stay was on point!
Pros:

Staff was great and quality of stay was on point!

Cons:

Na

2026-03-27 via Nuitee
K
Kristi couple us
10
Will stay here again for next NRG event
Pros:

Easy access to NRG. Parking lot spaces weren’t being rented out to random people like other hotels in the area do. I was traveling with a dog and there was plenty of areas to walk her outside and it felt safe

2026-03-27 via Nuitee
N
Nicole couple us
6
2026-03-26 via Nuitee
D
Daisy couple us
5
2026-03-26 via Nuitee
A
Antonio family_with_children us
6
Pros:

Location to the NRG

Cons:

Restroom exhaust vent didn't work. To many fungus gnats. Pool not clean and the pumps are not working.

2026-03-24 via Nuitee
M
Marcela couple us
7
2026-03-24 via Nuitee
K
Kayla solo_traveller au
6
Suitable for what we needed
Pros:

The location is great for events at NRG. Staff were very friendly.

Cons:

The exterior door that gets you into the building we were in did not lock like it should. It’s a very rundown hotel and there’s no elevator which we didn’t realise so anyone with accessibility issues would need to be on the ground floor.

2026-03-24 via Nuitee
J
JULIO CESAR couple co
8
Pros:

la ubicacion excelente, atencion del personal en la recepccion muy buena, siempre disponibles para dar soluciones, las señoras del restaurante muy amables, fuimos caminando siempre al rodeo, estadio NRG.

Cons:

Hay que tener variedad en el desayuno, y que sea mas saludable, todos los dias es lo mismo, hay que mejorar esto.

2026-03-23 via Nuitee
A
Ashly extended_group us
7
It was very welcoming and met my expectations on a place to stay that was close to the stadium.
Pros:

The location is great since its within walking distance to NRG Stadium/Center. All the staff we encountered were so friendly and welcoming. The room was good for the few nights we stayed. I would stay here again if I needed to.

Cons:

We were on the 2nd floor and couldn't open our balcony door due to it being stuck.

2026-03-23 via Nuitee
A
Angelica family_with_children cr
4
Buena ubicación para ir al Rodeo HLSR
Pros:

Lo único bueno que tiene es la ubicación para ir al Rodeo y la cama y las almohadas

Cons:

El hotel se ve viejo y descuidado
El módulo donde está la habitación está lejos, no tiene ascensor ni máquina de bebidas.
Personal de cocina fue muy grosero
TV muy malos los colores

2026-03-22 via Nuitee