Quality Inn & Suites NRG Park - Medical Center

Hotels
•
Quality Inn
7 (719 reviews)
2364 South Loop West , Houston , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfy beds
Great breakfast
Cons:
Dirty conditions
Roaches present
Musty odors

Categories

Cleanliness
5
Multiple reviews noted issues with cleanliness, including roaches and dust.
Service
8
Generally positive reviews about the staff being friendly and helpful.
Location
8
Many reviews praised the convenient location near the stadium.
Room Quality
6.5
Some issues raised regarding musty smells and room conditions, but also noted that rooms were clean at times.
Amenities
7
Basic amenities met expectations with room cleanliness and balcony mentioned positively.
Value for Money
7.5
Value perception is mixed; while some find it reasonable, cleanliness concerns affect overall value.
Food and Beverage
7
Breakfast was noted positively, although choices were limited.
Overall Experience
7
Mixed overall experience with notable positives and significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:11

Property Description

Convenient Location and Amenities
Located near Houston Hobby International Airport and NRG Park, Quality Inn and Suites NRG Park - Medical Center offers free WiFi, daily breakfast, and pet-friendly rooms with balconies.

Comfortable Room Features
Each room is equipped with a microwave, refrigerator, coffee machine, ironing facilities, and a hairdryer, ensuring a convenient stay for all guests.

On-Site Facilities
Enjoy on-site parking, shuttle service to nearby attractions, guest laundry, a swimming pool, fitness center, and a business center during your stay.

Experience the best of Houston with nearby attractions like Rice University, George R. Brown Convention Center, and Houston Zoo, all within reach. Book your stay now for a memorable Houston experience at Quality Inn and Suites NRG Park - Medical Center.

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The minimum check-in age is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 719 reviews
Cleanliness: 5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
C
Castro • couple • us
1
2026-05-01 • via Nuitee
T
Tonya • family_with_children • us
10
Pros:

Everything

Cons:

N/A

2026-05-01 • via Nuitee
M
Moore • family_with_children • us
10
Pros:

Very clean

Cons:

Nothing everything was perfect

2026-04-27 • via Nuitee
K
karthikeyan • family_with_children • us
3
Pros:

Location

Cons:

Cleanness and barroom showers were broken and not working with water leakage.

2026-04-27 • via Nuitee
A
Arends • solo_traveller • us
2
2026-04-26 • via Nuitee
J
Joselyne • couple • us
9
2026-04-25 • via Nuitee
T
Tracy • couple • us
1
Gross
Pros:

Nothing - other than location to venue

Cons:

This property was rated 7.1 and upon arrival even the outside was gross. After checking in. The room was moldy and had roaches. Immediately checked out and canceled- awaiting a refund

2026-04-24 • via Nuitee
V
Vicky • couple • us
8
Pros:

Close to hospital

Cons:

It needed updating

2026-04-22 • via Nuitee
M
Morgan • solo_traveller • us
8
2026-04-21 • via Nuitee
C
coleman • solo_traveller • us
8
2026-04-20 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-04-16 • via Nuitee
J
Jessica • family_with_children • gb
6
Great location- pricey and definitely needs a refurbishment.
Pros:

Location. It’s walkable to the NRG stadium

Cons:

Very tired property. Shower hanging off the wall etc

2026-04-15 • via Nuitee
H
hillary • family_with_children • us
8
2026-04-14 • via Nuitee
J
Juan Gerardo • family_with_children • mx
9
Buen hotel
Pros:

La ubicación, el desayuno es continental Pero me parece muy bien, la atención por parte del personal, la seguridad en el estacionamiento y la habitación cómoda.

Cons:

Le falta un poco de mantenimiento de las puertas de entrada a los edificios. Pero de allí en fuera creo que está bien.

2026-04-13 • via Nuitee
D
Dominic • solo_traveller • us
8
2026-04-08 • via Nuitee
• extended_group • us
7
2026-04-07 • via Nuitee
L
Latrisha • family_with_children • us
5
Just Okay
Pros:

The breakfast and friendly staff

Cons:

The entry door to building B doesn't lock causing a safety issue.

2026-04-04 • via Nuitee
C
Catriona • family_with_children • gb
7
Comfortable and lovely staff.
Pros:

Comfortable beds, lovely staff, nice breakfast

Cons:

Although the suite had a fridge and microwave there was no provisions at all for cooking. Even just some cutlery.
The room had an odd smell about it, not noticeable after a while but certainly strong when walking in

2026-04-04 • via Nuitee
C
Cabrera • family_with_children • mx
10
Pros:

La ubicación, el servicio, la hospitalidad, el trato del personal.

Cons:

Muy poco espacio para el desayuno

2026-04-02 • via Nuitee
N
Nateefah • family_with_children • us
4
Cons:

Dead roach in bathroom.. live roaches crawling on kids feet. The door to get into the section of hotel where room was located was not locked and the key card was useless for it. Pictures do NOT match the room

2026-04-02 • via Nuitee