Quality Inn & Suites NRG Park - Medical Center

Hotels
•
Quality Inn
6.3 (688 reviews)
2364 South Loop West , Houston , US
+1 832-239-8568

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to NRG Stadium / good location for events
Friendly and accommodating staff in many reviews
Complimentary breakfast praised (fresh, hot)
Spacious two-room suites with comfortable beds in several stays
Convenient to nearby restaurants and MD Anderson
Cons:
Reports of bed bugs / fleas and strong mildew odors
Outdated rooms, stained carpets and general maintenance issues
Broken locks, lamps, leaking sinks and ceiling damage mentioned
Thin walls / noisy rooms and broken hallway access door
No elevators; wifi signal poor in one building; occasional billing issues

Categories

Cleanliness
3.5
Multiple reviews report bed bugs/fleas, strong mildew smells, dirty floors, stained carpets, rough towels and generally poor housekeeping; cleanliness is a major negative.
Service
7.8
Staff frequently described as friendly and accommodating (helped with room changes, courteous front desk), although one reviewer called the manager rude; overall service leans positive.
Location
8.5
Many guests praised the proximity to NRG Stadium, MD Anderson and nearby restaurants; location is a consistent positive.
Room Quality
5
Mixed reports: some spacious, comfortable suites and working safety features, but many mentions of outdated rooms, broken lamps/locks, ceiling damage, stains and poor maintenance.
Amenities
6.8
Breakfast and on-site dining were praised by several guests, but other amenities are limited (no elevators noted, wifi issues in one building); amenities are average-to-slightly-above average.
Value for Money
6.5
A few guests explicitly called it a good value and appreciated space and price; others felt maintenance and cleanliness undermined value, resulting in a modest above-average score.
Food and Beverage
7
Breakfast was repeatedly described as good or fresh and was often the one consistently positive item across reviews.
Overall Experience
5.3
Experience is mixed: some guests loved their stay and found it clean and convenient, while others experienced serious cleanliness and maintenance issues leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location and Amenities
Located near Houston Hobby International Airport and NRG Park, Quality Inn and Suites NRG Park - Medical Center offers free WiFi, daily breakfast, and pet-friendly rooms with balconies.

Comfortable Room Features
Each room is equipped with a microwave, refrigerator, coffee machine, ironing facilities, and a hairdryer, ensuring a convenient stay for all guests.

On-Site Facilities
Enjoy on-site parking, shuttle service to nearby attractions, guest laundry, a swimming pool, fitness center, and a business center during your stay.

Experience the best of Houston with nearby attractions like Rice University, George R. Brown Convention Center, and Houston Zoo, all within reach. Book your stay now for a memorable Houston experience at Quality Inn and Suites NRG Park - Medical Center.

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The minimum check-in age is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 688 reviews
Cleanliness: 3.5
Service: 7.8
Location: 8.5
Room Quality: 5
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 5.3
H
heleshia • family_with_children • us
10
2026-11-05 • via Nuitee
I
Isaac • solo_traveller • us
10
2026-11-02 • via Nuitee
C
Ceballos • couple • us
7
2026-11-02 • via Nuitee
D
David • couple • us
10
Came for the football game and the location was great
Pros:

Very convenient and low key and safe situation

Cons:

The smell in the room could have been better and get vending machine that takes credit and debit cards as well

2026-11-01 • via Nuitee
E
Emma • family_with_children • us
1
Pros:

The manager Angela is rude she lied n said that they don't have bed bugs yes have the video

2026-10-31 • via Nuitee
C
Carl • family_with_children • us
5
2026-10-27 • via Nuitee
C
Christoph • couple • de
7
2026-10-27 • via Nuitee
H
Hugo • extended_group • pr
9
2026-10-27 • via Nuitee
E
Emma • family_with_children • us
1
Pros:

Nothing

Cons:

It have bed bugs

2026-10-26 • via Nuitee
I
Irene • couple • us
8
Pros:

Close to the stadium

Cons:

Broken lock going into facility

2026-10-21 • via Nuitee
L
Latosha • couple • us
10
I will definitely book again
Pros:

Everyone there was really friendly

Cons:

Everything was wonderful

2026-10-21 • via Nuitee
T
Tufosa • couple • nz
5
2026-10-15 • via Nuitee
T
Tufosa • couple • nz
6
Pros:

Close to NRG stadium,

Cons:

Rooms were a little bit outdated and lights were very dull, some lights in our room weren’t working.

2026-10-15 • via Nuitee
T
Tufosa • couple • nz
6
2026-10-15 • via Nuitee
M
Markesha • couple • us
10
2026-10-13 • via Nuitee
D
Dejuantasha • couple • us
8
2026-10-13 • via Nuitee
D
Dejuantasha • couple • us
8
Pros:

Clean and nice staff

Cons:

Old

2026-10-13 • via Nuitee
S
stanley • solo_traveller • us
6
Pros:

very close to stadium/free breakfast

Cons:

room smelled like mildew

2026-10-13 • via Nuitee
N
Natasha • family_with_children • us
10
2026-10-12 • via Nuitee
R
Regina • couple • us
8
2026-10-12 • via Nuitee