Holiday Inn Birmingham Airport - NEC by IHG

Hotels
โ€ข
IHG
8 (426 reviews)
Birmingham Airport, Coventry Road, Birmingham, England, B26 3QW , Birmingham , GB

Pets allowed

Facilities

Front entrance ramp
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Steam room
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great breakfast options
Cons:
None mentioned specifically

Categories

Cleanliness
7.75
Standard quality for this hotel tier.
Service
8.75
Outstanding service provided by staff, especially Padma and Rupesh who enhanced the overall experience.
Location
7.75
Convenient location near the airport.
Room Quality
7.75
Rooms are well-maintained and comfortable.
Amenities
7.75
Amenities are satisfactory and meet expectations.
Value for Money
7.75
Good value for the pricing offered.
Food and Beverage
8.75
Breakfast options are varied and well-received by guests.
Overall Experience
7.75
Overall a very positive and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:28

Property Description

Luxurious Amenities
Indulge in the indoor pool, steam room, and complimentary Wi-Fi at this Art Deco hotel. Enjoy meals at the restaurant, 24-hour room service, and unwind at the bar/lounge.

Business and Event Spaces
Featuring a business center, conference space, and 14 meeting rooms, this hotel is perfect for work-related stays. Plus, benefit from express check-out and dry cleaning services.

Convenient Location
Located minutes away from top attractions like the National Exhibition Centre and Birmingham Business Park, this hotel is ideal for both leisure and business travelers. Experience upscale comfort near Birmingham Airport.
Book now to elevate your Birmingham stay at Holiday Inn Birmingham Airport - NEC, an IHG Hotel.

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 426 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
M
minu_adorable โ€ข Business
8
Amazing experience
Pros:

Wonderful experience at Holiday inn. Front desk staff Shruti is very professional and very courteous.

2026-01-16 โ€ข via Tripadvisor
T
Trip48015821414 โ€ข Business
10
๐Ÿซถ๐Ÿป
Pros:

The stay was really nice and specially the front desk staff named Shruti was an amazing person and a great help throughout the stay

2026-01-16 โ€ข via Tripadvisor
P
Pioneer49171133921 โ€ข Business
10
โค๏ธ
Pros:

Amazing service.
Shruti was very sweet and helpful โค๏ธ
Lovely hospitality l!!!!!!
โค๏ธโค๏ธโค๏ธ

2026-01-16 โ€ข via Tripadvisor
7
709minalg โ€ข Business
10
Shrutiโ€™s service is lovelyyyyuuyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyuuuuuuyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyuuyuuyyyyyyyyyyyyyyyyyy
Pros:

Amazing service by Shruti.
Lovely hospitality and service.
Would recommend.
Yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy.

2026-01-16 โ€ข via Tripadvisor
B
B2136PFrichardw โ€ข Business
10
Amazing
Pros:

I stayed at holiday inn Birmingham airport for 1 week with the possibility of staying longer , I had a lovely stay at the hotel all the staff were very friendly and helpful especially Andre, Manisha, Twinkle, Sujan, Raj, Nichel, Abdoul and Dinesh and Darsh who went above and beyond, the food was amazing, from breakfast to evening meal really nice place , thank you holiday inn ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป

2026-01-15 โ€ข via Tripadvisor
O
O2424WUpennyt โ€ข Family
10
Fantastic and relaxing
Pros:

Absolutely fantastic staff. Nothing too much trouble. Wonderful food and service.fabulous pool too. Many thanks to padma noschal fabulous service and making my little girl so happy ๐Ÿ˜Š definitely will be visiting again.

2026-01-11 โ€ข via Tripadvisor
R
ravitejad2026 โ€ข Family
8
Good experience
Pros:

Overall it was a good experience. Especially the staff they were so patient with questions with the food and specisl shout to padma from kitchen staff

2026-01-10 โ€ข via Tripadvisor
9
943rent โ€ข Solo travel
10
Great hotel
Pros:

Very clean. Friendly, helpful staff, excellent service. Thanks Karina, Padma , Melisa, Shruti, and Ranjit. Really appreciated when flight was cancelled and Air India refused to help but you all went out of your way to get updates when we couldnโ€™t and kept us informed. Above and beyond.

2026-01-09 โ€ข via Tripadvisor
7
723mitalim โ€ข Business
10
Review on staff
Pros:

Padma at the bar was excellent , she made our day with her beautiful smile.
Sujan was very professional. An absolute asset to the company

2026-01-09 โ€ข via Tripadvisor
T
T1363KDmanojs โ€ข Friends getaway
10
Excellent
Pros:

It was very nice ..Padma was very nice professional and polite really like and enjoyed it.Food was also very nice we will again come here and enjoy the same experience

2026-01-09 โ€ข via Tripadvisor
T
Tour00233098383 โ€ข Business
2
below average but staff is decent
Pros:

pathetic rooms and beds and there is not not enough options in breakfast only eggs , fruits, breads and milk museli.
however Ms padma was really sweet and kind to us .

2026-01-08 โ€ข via Tripadvisor
Y
yohanat2026 โ€ข Family
10
Good experience
Pros:

We had a goed time de ppl are so nice and we think the rooms are really nice to de bathrooms are clean and de beds are comfortable

2026-01-06 โ€ข via Tripadvisor
Y
Y9726MUsumitk โ€ข Business
10
Great experience
Pros:

Was a great experience in the hotel, the rooms and the staff and the buffet was amazing.Padma was really kind and gave a great service to us

2026-01-06 โ€ข via Tripadvisor
A
annuk2026 โ€ข Business
10
People make your travel experience memorable
Pros:

Such an amazing stay . Wonderful ambience amazing food and the best hospitality.
Special thanks to my favourite lady Ms. Padma... I met her in the morning at the restaurant such a welcoming personality. She just made my day ..made me so comfortable..
Caring and a motherly figure โค๏ธ๐Ÿ’•

2026-01-06 โ€ข via Tripadvisor
N
nishas2026 โ€ข Family
10
Great experience
Pros:

It was a wonderful experience because of the warmth full service by padma and Rupesh. They made it comfortable and helped us to choose food as per our taste and requirement.

2026-01-06 โ€ข via Tripadvisor
R
revatia2018 โ€ข Business
10
Excellent
Pros:

My experience was amazing all because of you staff Shruti helped me with all my issues in no time thank you Shruti for an excellent experience and stay in while my stay in holiday inn in Birmingham .

2026-01-05 โ€ข via Tripadvisor
C
Companion67473699064 โ€ข Business โ€ข Mumbai, Maharashtra
6
Hospitality Feedback
Pros:

The bedsheet were stained, for cleanliness 2/5
Interphone wasn't working
But 10/10 for the staff Ms.Padma for excellent hospitality at the buffet for breakfast. She was warm, pleasant and considerate. Made us feel comfortable like home.

2026-01-05 โ€ข via Tripadvisor
S
shresthad2026 โ€ข Business
6
Not a good stay. Room too cold
Pros:

Rooms were very cold and didn't get warm even after increasing the temperature upto 29 Degrees. Reception didn't pick up the call even after repeated calls.Had to sleep in the same freezing cold room. Got the room heater finally in the morning. So not a good experience.

Breakfast was good. Especially, the omlette prepared by Abi was nice and Ms Padma was amazing. She was very pleasant, courteous and served everything with a smille.

2026-01-04 โ€ข via Tripadvisor
R
Rushikesh24 โ€ข Business
10
Excellent guest experience
Pros:

Really like the service specially at the restaurant with very polite staff with great hospitality special thanks to ms padma and abhi for the wonderful brunch at the restaurant

2026-01-04 โ€ข via Tripadvisor
P
parishmitab โ€ข Business
10
very good staff
Pros:

Staff padma was very sweet and helpful, chef Abi is omlette is too good and nice ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

2026-01-04 โ€ข via Tripadvisor