Holiday Inn Birmingham M6, Jct7 by IHG

Hotels
Holiday Inn Hotels & Resorts
7.7 (4085 reviews)
Chapel Lane , Birmingham , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Nice facilities
Cons:
Cleanliness issues
Limited food options
Parking problems

Categories

Cleanliness
6.53
Multiple reviews mentioned dirtiness in rooms and common areas.
Service
8.5
Most guests felt the staff were friendly and helpful, aside from one rude encounter.
Location
8.54
Guests appreciated the convenient location in several reviews.
Room Quality
7.99
Generally good quality rooms mentioned, though issues with cleanliness were noted.
Amenities
7.52
Decent amenities like a lovely pool and sauna, but mentioned issues with spa and showers.
Value for Money
7.98
Multiple guests felt the hotel offered good value for the services and facilities provided.
Food and Beverage
7.03
Food quality was average with some issues noted regarding breakfast temperature and halal options.
Overall Experience
7.5
Guests had enjoyable stays overall, with some specific complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:10

Property Description

Convenient Location and Easy Access
Located just 11 km north of Central Birmingham, Holiday Inn Birmingham M6, Jct.7 is easily accessible from multiple major motorways, including the M6, M5, M42, M54, and the M6 toll.

Family-Friendly Amenities
Families with children under 13 can enjoy complimentary meals and accommodation at the hotel. The open lobby also offers a tempting selection of dishes for everyone to savor.

You Fit Health Club
Indulge in a range of wellness options at the on-site You Fit Health Club, featuring a fully equipped gym, dance studio, 15-metre swimming pool, steam room, sauna, and whirlpool. Take advantage of the various classes offered for an additional charge.

Book your stay at Holiday Inn Birmingham M6, Jct.7 today for a perfect blend of convenience, comfort, and relaxation.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.7
Based on 4085 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
N
Nicholas solo_traveller gb
3
I would certainly avoid staying there again
Pros:

The room was acceptable although the bathroom was extremely small
The breakfast was ok but the the public areas are unclean with the chairs being particularly dirty

Cons:

The evening meal was poor and the less I say about the restaurant the better. I’ve been in cleaner roadside cafes, again the upholstered chairs are disgustingly dirty and I had to ask for the table to be cleaned before I sat down

2026-08-29 via Nuitee
K
Kayden couple gb
10
2026-08-29 via Nuitee
J
Jane couple gb
6
It suited our needs for a stop off on the way back to Cornwall
Pros:

the location

Cons:

short staffed in the bar

2026-08-28 via Nuitee
N
n k solo_traveller pk
2
2026-08-28 via Nuitee
J
Jodie family_with_children gb
8
Lovely or families
Pros:

Very good for kids - everything was thought of, even the little play area in the restaurant was perfect so we could enjoy a cup of tea and watch them play. Breakfast was great, pancakes were welcomed!

Cons:

The room wasn’t completely clean, there was dust and cobwebs on the ceiling, a thick line of dust behind the headboard and the sink could’ve done with some Limescale remover.
The pool water was very cloudy, and the grouting of the tiles was also a bit dated.

2026-08-28 via Nuitee
Z
Zoheb solo_traveller gb
10
2026-08-28 via Nuitee
D
Deirdre family_with_children gb
8
2026-08-28 via Nuitee
R
Rizwana Yusuf solo_traveller gb
3
Not happy this time
Pros:

I liked breakfast room and cleanliness

Cons:

The fridge extra charge
The staff unfriendliness pick and choose who they nice too
Rudeness
Pool not working , steam and jacuzzi not working

2026-08-27 via Nuitee
S
Sam solo_traveller gb
8
2026-08-27 via Nuitee
O
Oliver family_with_children de
9
Mit Kind und Hund einen guten Auffnthalt gehabt.
Pros:

Alles da und großartiges Frühstück

Cons:

Pool sehr stark gechlort

2026-08-27 via Nuitee
M
Michelle couple gb
7
Adequate but expensive
Pros:

Local to where I needed to be

Cons:

Tired on the outside

2026-08-27 via Nuitee
E
Emily family_with_children gb
5
Not the best start, most of the staff were really friendly
Pros:

Most of the staff were super friendly and helpful to us, it was a lovely atmosphere and the pool area was great.

Cons:

Sadly it did not start well at reception, one poor receptionist was dealing with a customer, I was stood waiting. Then another chap came to the desk. Another receptionist appeared and she then served the chap behind me! I was a little annoyed and voiced i had been stood there longer (yes I did pull a Karen) and the receptionist then got angry at the original receptionist blaming her!
Then the air con was not working in the room, I did go to reception to be told it was working on the system! Of course it was my peri menopause brain! They said if It still wasnt working they would provide a fan, I later went back to say it definitely was not working, it has a explanation mark on the display, they said they would find me a fan, this did not materialise, so I spent the night trying to deal with hot sweats and the window fully open did nothing to help. 4am woke up to what sounded like tin cans being put in the recycling bin, now I do appreciate it was a hectic night with the reception flooding but even so they could of offered to move rooms.
Also the TV was what odd, no BBC channels and you would put it on a channel and then it would revert back to the menu. Now I know I sound like I've lost the plot at the best of times but that did mess with my head.

2026-08-27 via Nuitee
S
S solo_traveller gb
4
Never again, property needs major investment and staff training - not IHG owned hotel
Pros:

Location was the main reason for booking this hotel as it was close to the event we were attending. Ground floor room was reasonable size with double bed, desk, sofa, table , kettle, hairdryer , ironing board, iron, slippers, dressing gown and refrigerator. Good lighting and long mirror you're able to get up close to. Lunch at hotel which was good and had various options. Cannot comment on breakfast as not taken.

Cons:

Room 202, Premium Room. Staines on carpet, cobwebs, bed too soft, no lifts to upper floor. Bathroom so small! Shower is in the bathtub and no hand rail for safety when trying to get in/out of shower bathtub in such a small space. We had other family members staying in Premium Rooms but they all had different options, one had Nespresso machine but no sofa, another had no fridge etc. Only one member of staff was helpful (didn't catch their name) as for other staff members.. very rude. Hotel air conditioning was not working for the duration of our stay. A fan was left outside our room the next day but we asked the cleaning staff to remove it as we will not use, it was full of thick dust, clearly not been cleaned for a very long time. One staff member contacted my sister-in-law whilst attending an event and spoke to her sooo rudely!! I was with her when she took the call. Literally accused her of causing a flood in her room! It was completely unacceptable the way she was spoken too. Staff member has no customer service experience whatsoever. Didn't ask my sister-in-law any questions but accused her. We had 38 family members staying at this hotel between 2-5 nights and every single person will never stay at this hotel again. It was evident the hotel had a staff shortage. We noticed how they argued between them whether they are to attend to guests at reception desk or in the bar/lounge. This is my second experience of staying at a Holiday Inn property but never again.
Please Note: this property is owned and operated by Kew Green Hotels, under license of IHG Hotels. IHG you really need to consider this property operating under your license as it's shocking!

2026-08-26 via Nuitee
R
Rieshia family_with_children gb
10
Really nice stay
Pros:

Everything was clean. Food was lovely and children loved the pool

2026-08-26 via Nuitee
S
Sayyed family_with_children gb
7
A comfortable stay overall, with a great location and friendly staff, but disappointing small room
Pros:

The hotel’s location was ideal for our three-night stay, as we wanted a comfortable base from which to explore both the Peak District and Lincolnshire.

We made good use of the swimming pool and jacuzzi during our stay. Unfortunately, the sauna was not working, which was a little disappointing.

All the staff were very pleasant, friendly, and helpful. The breakfast was also very good, with a good selection of options.

Overall, we had a comfortable and enjoyable stay and found the hotel to be a great base for exploring the surrounding areas.

Cons:

Unfortunately, we were quite disappointed with the bedroom. The room felt extremely small for a double bed, with only around 30 cm of space between the end of the bed and the wall.

A large-screen TV was mounted on the wall directly in this restricted space, which made moving around the room quite awkward. Each time we walked past the end of the bed, we had to be extremely careful not to hit our head, and there was even a concern about accidentally injuring our eyes on the TV.

We did not feel that the layout and arrangement of the room were well designed, particularly given how limited the available space was. For the price we paid for three nights, we expected a more spacious and comfortable bedroom. This was the main disappointment of our stay.

2026-08-25 via Nuitee
I
Iris extended_group nl
9
Prima accommodatie voor de prijs
Pros:

Prijs kwaliteit is goed. Locatie praktisch. Prima ontbijt. Fijne sportfaciliteiten

Cons:

Bij sommige ramen zou wel eens wat spinrag weg gehaald mogen worden.

2026-08-25 via Nuitee
S
Sheikh couple gb
10
Pros:

Best hotel. Nice reception. Great atmosphere. I always stayed here.

2026-08-25 via Nuitee
C
Charlotte solo_traveller gb
7
2026-08-24 via Nuitee
C
Carlton family_with_children gb
8
Was average
Pros:

Location was good

Cons:

Food was average. Air con and shower in room did not work.

2026-08-24 via Nuitee
K
Karla family_with_children gb
3
Disappointing
Pros:

Great location

Cons:

Staff were rude
Spa facilities out of order
Found a phone in the kids bed settee and hairs all in the shower so obviously wasn’t cleaned properly

2026-08-24 via Nuitee