Holiday Inn Birmingham M6, Jct7 by IHG

Hotels
Holiday Inn Hotels & Resorts
7.7 (3852 reviews)
Chapel Lane , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Nice facilities
Cons:
Cleanliness issues
Limited food options
Parking problems

Categories

Cleanliness
6.53
Multiple reviews mentioned dirtiness in rooms and common areas.
Service
8.5
Most guests felt the staff were friendly and helpful, aside from one rude encounter.
Location
8.54
Guests appreciated the convenient location in several reviews.
Room Quality
7.99
Generally good quality rooms mentioned, though issues with cleanliness were noted.
Amenities
7.52
Decent amenities like a lovely pool and sauna, but mentioned issues with spa and showers.
Value for Money
7.98
Multiple guests felt the hotel offered good value for the services and facilities provided.
Food and Beverage
7.03
Food quality was average with some issues noted regarding breakfast temperature and halal options.
Overall Experience
7.5
Guests had enjoyable stays overall, with some specific complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:10

Property Description

Convenient Location and Easy Access
Located just 11 km north of Central Birmingham, Holiday Inn Birmingham M6, Jct.7 is easily accessible from multiple major motorways, including the M6, M5, M42, M54, and the M6 toll.

Family-Friendly Amenities
Families with children under 13 can enjoy complimentary meals and accommodation at the hotel. The open lobby also offers a tempting selection of dishes for everyone to savor.

You Fit Health Club
Indulge in a range of wellness options at the on-site You Fit Health Club, featuring a fully equipped gym, dance studio, 15-metre swimming pool, steam room, sauna, and whirlpool. Take advantage of the various classes offered for an additional charge.

Book your stay at Holiday Inn Birmingham M6, Jct.7 today for a perfect blend of convenience, comfort, and relaxation.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 3852 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
A
Ali solo_traveller gb
1
Pros:

Staff

Cons:

Facilities

2026-05-30 via Nuitee
L
Luke couple gb
8
2026-05-30 via Nuitee
R
Rick couple gb
8
Great overnight stopover.
Pros:

Handy for motorway, spacious room, friendly staff, good food.

Cons:

Not a very attractive building but for a stop off it’s not really an issue.

2026-05-30 via Nuitee
B
Baljinder family_with_children gb
5
Cons:

Could not dial numbers for reception, phone did not work

2026-05-30 via Nuitee
J
Jaime family_with_children gb
5
It needs improvement and attention to detail.
Pros:

Bar and restaurant staff very helpful.

Cons:

We were initially placed in a room with broken air conditioning. During our stay, we learned that other families were experiencing the same problem. The reception staff were aware that some rooms had air-conditioning issues, but we were not informed before being assigned the room.
When we raised the issue, I felt that I had to push for the hotel to take responsibility, as the initial response seemed to be that we should simply tolerate the situation. As a result, we had to spend our first night in a room without air conditioning. We also discovered that the bed was worn out and that the bed base was heavily stained.
I submitted a written complaint on the first night, but the manager did not respond. The following day, another duty manager assisted us and moved us to a much better room, for which we were grateful.
The breakfast and dining area was sometimes dirty, and the sofa area appeared never to have been cleaned and was covered in large stains.
The patio outside the restaurant had several broken or loose tiles.
On the second day, we had to report that a tray of leftover food had been left outside a room since the morning and had not been collected all day. The bar staff eventually arranged for it to be removed. It was also common to see glasses left in the corridors for many hours before being collected.
The swimming pool was out of service for a couple of days, and the jacuzzi only worked on the first day of our stay.
The hotel claims to be a four-star property, but based on our experience, it did not meet the standards we would expect from a four-star hotel.

2026-05-30 via Nuitee
O
othniel solo_traveller gb
9
2026-05-30 via Nuitee
G
Gabriella family_with_children gb
8
2026-05-28 via Nuitee
V
Velaga family_with_children gb
4
2026-05-28 via Nuitee
Y
Yuri solo_traveller kr
9
2026-05-28 via Nuitee
R
Richard couple gb
4
2026-05-28 via Nuitee
S
Shem solo_traveller gb
5
Okay hotel facilities crap reception don’t answer the phone poor customer service.
Pros:

Nice updated room

Cons:

Swimming pool out of use, the only reason I booked this hotel. No prior notice during booking.
Was left waiting 20 minutes to check in while 2 staff faffed around over one person and left me waiting so long I sat down while they moaned.

2026-05-27 via Nuitee
J
Joseph family_with_children gb
5
Stay was ok but could of been a lot better
Pros:

Good location

Cons:

Poor selection of drinks
No selection of snacks
Swimming Pool was closed

2026-05-27 via Nuitee
S
Sarah couple gb
10
Perfect location will stay again
Pros:

Great location, love the little gym never used to pool but great that they have one to use

Cons:

The price of the food is a little more than I normally pay but there is a shop, take away and chip shop less than 5 minute walk away

2026-05-27 via Nuitee
A
Adrian extended_group ie
6
Stay was average. I’ve stayed in a good few holiday inns and
Pros:

Location suited and price was reasonable.

Cons:

It felt dated. It didn’t help that we had stayed in a practically new holiday inn in Cambridge night before for less money. Myself and work colleague had worked Sat night and usually it’s possible to get a drink or 2 in bar when we return to holiday inn which is one reason I always pick it. But not here. I also filled out request for breakfast to room Sunday morning but even though form was collected from door. Breakfast never arrived.

2026-05-26 via Nuitee
V
Victor solo_traveller gb
7
2026-05-26 via Nuitee
C
Cheryl family_with_children gb
2
Wouldn't stay here again
Pros:

The food in the hotel was lovely. Better than I expected

Cons:

I only booked this hotel for my 8 year old to use the pool to which when we arrived there was no access to due to maintenance. Also the location wasnt the best as there wasnt much around

2026-05-26 via Nuitee
L
Lucy family_with_children gb
4
Ok
Pros:

Love staying here due to it been out of the area. Swimming pool for the kids

Cons:

Nothing for the kids to do could do with a park or play area for the kids. Wasn’t told the pool was closed on the day i arrived then got told it would be open the next day before we leave to be told again it’s closed

2026-05-26 via Nuitee
A
Ajitpal family_with_children gb
1
So bad, we were moved to another hotel
Pros:

Nothing

Cons:

Poor furniture and upkeep
Air condition not working

2026-05-25 via Nuitee
J
jane couple gb
8
I really enjoyed my stay the room was functional and ideal for a short stay.
Pros:

It was ideally located in a reasonably quiet area. It was very clean, the staff were pleasant and the evening meal and breakfast was very good.

Cons:

I was awoken by “revellers” running through the corridors in the early hours and someone screaming and shouting at them.

2026-05-25 via Nuitee
C
Clemence couple fr
9
2026-05-25 via Nuitee