Thon Hotel Bristol Stephanie

Hotels
•
Thon Hotels
9.6 (4008 reviews)
Avenue Louise 91-93 , Brussels , be

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Issues with cleanliness
High prices for breakfast

Categories

Cleanliness
9.2
Several reviews noted issues with cleanliness upon arrival.
Service
10
Staff were friendly and accommodating across multiple reviews.
Location
10
The location was frequently praised as central and convenient.
Room Quality
9.7
Rooms were mentioned positively but with some housekeeping issues.
Amenities
10
Good amenities including a sauna, but noted issues with gym supervision.
Value for Money
9.2
Value for breakfast and room cost was questioned by several guests.
Food and Beverage
8.7
Breakfast quality and price were frequently mentioned as lacking.
Overall Experience
10
Overall stays were very pleasant, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:38

Property Description

Luxurious Accommodations
Thon Hotel Bristol Stephanie offers spacious, soundproof rooms with modern amenities like Smart TVs and Nespresso machines, ensuring a comfortable stay.

Leisure Facilities
Guests can unwind in the gym or infrared sauna, adding a touch of relaxation to their stay. The secured parking with electric car chargers provides convenience for travelers.

Culinary Delights
Indulge in award-winning dining at the 91-restaurant, serving up delicious French dishes made with fresh, local ingredients. Afterward, sip on cocktails and Belgian beers at the casual 91-bar.

Experience luxury, comfort, and convenience at Thon Hotel Bristol Stephanie. Book now for an unforgettable stay in Brussels!

Important information:

Contactless payment is strongly recommended.

Please note that all guests staying on a Saturday and Sunday, breakfast is available at 27.5 EUR per person.

Please note that guests are required to show the credit card that was used during booking or present an authorization form upon check-in, signed by the credit card holder if he/she is not traveling along In case the client has no credit card at check in, the full payment of the stay plus a deposit in cash will be asked.

Please note that city tax is always paid upon check-out, it will never be charged in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 4008 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 10
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
M
Mustafa • solo_traveller • de
10
Sehenswürdigkeit
Pros:

Freundliche personal

Cons:

Keine

2026-04-18 • via Nuitee
S
Santos • solo_traveller • sa
9
Pros:

Big Room

Cons:

Expensive Breakfast

2026-04-18 • via Nuitee
J
Jean-Sébastien • couple • be
9
Belle soirée
Pros:

Très bel établissement
Literie confortable et chambre spacieuse

2026-04-18 • via Nuitee
S
Sérgio • solo_traveller • mz
7
2026-04-18 • via Nuitee
M
Meriem • family_with_children • fr
9
2026-04-18 • via Nuitee
I
ISMAEL • family_with_children • fr
8
Ce fut reposant et très bien
Pros:

Propreté et tarif parking

2026-04-17 • via Nuitee
M
Marianne • solo_traveller • fr
9
Pros:

Magnificent and spacious room, super confortable bed, modern and clean, both shower and bath in the bathroom is a great surprise, quiet environment. Staff very friendly and helpful. I’ll definitely recommend.

2026-04-17 • via Nuitee
S
Sorina • solo_traveller • ro
10
Pros:

Ideea de a avea o cafetiera in camera e foarte buna si arata cat de generosi sunt.Multumesc

2026-04-16 • via Nuitee
C
Caro_c • family_with_children • fr
8
Un très bon séjour
Pros:

chambre spacieuse, et propre

Cons:

rien

2026-04-16 • via Nuitee
L
l.k • family_with_children • gr
5
Good in general, not worth the money
Pros:

Breakfast and beds

Cons:

Room service, facilities, lifts, it needs urdent renovation, walls were falling off

2026-04-16 • via Nuitee
C
Colette • solo_traveller • fr
9
2026-04-16 • via Nuitee
M
Muriel • couple • fr
10
2026-04-16 • via Nuitee
R
Roberto • family_with_children • es
10
2026-04-16 • via Nuitee
F
Frederik • couple • de
10
2026-04-15 • via Nuitee
Y
Yakup • family_with_children • fr
7
Gayet harikaydı
Pros:

Bu otelde konaklama deneyimimiz genel olarak oldukça keyifliydi. Öncelikle konum açısından çok rahat bir yerde bulunuyordu ve ulaşım konusunda hiçbir sıkıntı yaşamadık. Oda oldukça konforluydu, özellikle yataklar çok rahattı ve dinlenmemizi sağladı. Banyosu ise gerçekten çok güzeldi. Çift lavabo olması büyük bir avantajdı ve kullanım açısından oldukça pratiktir. Ayrıca banyoda hem küvet hem de duş bulunması, istediğimize göre tercih yapabilmemiz açısından çok iyi düşünülmüş.

Televizyonun konumu da oldukça güzeldi; odanın içinden rahatça izlenebiliyor olması keyifli bir detaydı. Manzara da beklentimizi karşıladı ve oldukça hoştu. Ayrıca otopark imkânının bulunması da bizim için önemli bir avantaj oldu. Genel olarak otel konforlu ve keyifli bir deneyim sundu, memnun kaldık.

Cons:

Bununla birlikte bazı küçük eksiklikler de vardı. Özellikle banyo kapısının kolu hafif kırık olduğu için kapıyı açıp kapatmakta zorlandık. Bu durum zaman zaman tedirgin ediciydi ve daha güvenli bir kullanım için tamir edilmesi gerektiğini düşünüyoruz.

Genel olarak büyük bir sorun yaşamasak da bu tür küçük detayların düzeltilmesi otelin kalitesini daha da artıracaktır.

2026-04-14 • via Nuitee
M
Macasaet • extended_group • it
9
2026-04-14 • via Nuitee
M
mopetru • family_with_children • it
1
Notte del 4 Aprile 2026 da dimenticare per brutta stanza sporca, lenzuola sporche, cuscino sporco.
Pros:

Nulla mi è piaciuto notte del 4 Aprile 2026.
Bruttissima e sporca stanza e letto ricevuta da receptionist VLADLEN.
Dopo la notte sono scappato via da questo Hotel.

Cons:

Notte del 4 Aprile 2026 passata in questo Hotel da dimenticare!!! Pessimo e sporco Hotel con stanza orribile assegnata da receptionist VLADLEN che non ha voluto sostituire con altra stanza. Chiesto con Email 1 mese prima su Booking.com buona stanza piano alto e avuta da VLADLEN stanza brutta orribile molto sporca al piano terra in quanto non si è preso ascensore ed in fondo al corridoio reception. Trovate cuscini sporchi, lenzuola sporche, vecchie e usate da altre persone come da foto allegate. Chiesto di cambiare stanza per puzza di fogna, bagno sporco ma VLADLEN non ha voluto cambiare stanza. Chiesto di parlare con un responsabile Hotel ma VLADLEN ha detto che lui era il Capo e se non volevamo la stanza che ci aveva dato potevamo andare a dormire in altro Hotel. Chiamato al telefono Booking.com per risolvere il problema ma non è stato possibile parlare con operatore umano ma solo con un robot (AI) al telefono che non capiva nulla e non poteva aiutarmi nessuno. Detto a receptionist VLADLEN che avrei fatto Feed Negativo su Booking.com per stanza sporca e mi rispondeva che a lui non interessava tanto lui VLADLEN era il Capo Hotel e nessuno poteva fargli niente. Mi sono sentito abbandonato da Booking.com e da Hotel. Chiesto di cambiare lenzuola ma quelle sostituite erano ugualmente sporche come da foto. Notte passata in Hotel molto sporco bruttissima la peggiore della mia vita con mia figlia e mia moglie. Mai trattato così male in un Hotel ed avuto stanza brutta, sporca, puzzolente, orribile, ed abbandonato al telefono da Booking.com senza che mi rispondesse al telefono o mi aiutasse. Problemi con carta di credito non accettata inizialmente da receptionist VLADLEN. Problemi di rimborso soldi su Carta di Credito per acconto dopo 14 giorni non ancora restituito e problemi di contabilità Hotel per pernottamento del 2 Aprile 2026. Hotel da eliminare, cancellare insieme al receptionist VLADLEN.
Mai più in questo Hotel!!!

2026-04-13 • via Nuitee
I
Inga • family_with_children • de
8
2026-04-13 • via Nuitee
P
Pablo • family_with_children • es
9
2026-04-13 • via Nuitee
A
Ana • extended_group • gt
10
2026-04-13 • via Nuitee