Thon Hotel Bristol Stephanie

Hotels
Thon Hotels
9.6 (4265 reviews)
Avenue Louise 91-93 , Brussels , be

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Issues with cleanliness
High prices for breakfast

Categories

Cleanliness
9.2
Several reviews noted issues with cleanliness upon arrival.
Service
10
Staff were friendly and accommodating across multiple reviews.
Location
10
The location was frequently praised as central and convenient.
Room Quality
9.7
Rooms were mentioned positively but with some housekeeping issues.
Amenities
10
Good amenities including a sauna, but noted issues with gym supervision.
Value for Money
9.2
Value for breakfast and room cost was questioned by several guests.
Food and Beverage
8.7
Breakfast quality and price were frequently mentioned as lacking.
Overall Experience
10
Overall stays were very pleasant, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:38

Property Description

Luxurious Accommodations
Thon Hotel Bristol Stephanie offers spacious, soundproof rooms with modern amenities like Smart TVs and Nespresso machines, ensuring a comfortable stay.

Leisure Facilities
Guests can unwind in the gym or infrared sauna, adding a touch of relaxation to their stay. The secured parking with electric car chargers provides convenience for travelers.

Culinary Delights
Indulge in award-winning dining at the 91-restaurant, serving up delicious French dishes made with fresh, local ingredients. Afterward, sip on cocktails and Belgian beers at the casual 91-bar.

Experience luxury, comfort, and convenience at Thon Hotel Bristol Stephanie. Book now for an unforgettable stay in Brussels!

Important information:

Contactless payment is strongly recommended.

Please note that all guests staying on a Saturday and Sunday, breakfast is available at 27.5 EUR per person.

Please note that guests are required to show the credit card that was used during booking or present an authorization form upon check-in, signed by the credit card holder if he/she is not traveling along In case the client has no credit card at check in, the full payment of the stay plus a deposit in cash will be asked.

Please note that city tax is always paid upon check-out, it will never be charged in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 4265 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 10
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
N
Nathan solo_traveller fr
10
Excellent hôtel (facilities, food) and staff. Would recommend whole heatedly.
Pros:

Room with balcony and even sauna. Upgrade much appreciated. Breakfast buffet varied, fresh and top quality.

2026-06-20 via Nuitee
L
liakou_kate extended_group gr
10
Pros:

Η άνεση των χώρων.

2026-06-20 via Nuitee
V
vittorio solo_traveller it
9
2026-06-20 via Nuitee
D
Delia couple it
8
Posizione ottima. Letto comodo. Camere cosi grandi non se ne trovano piu a questo prezzo.
Pros:

La camera molto spaziosa. Il letto comodo e molto grande. C’era anche un divano in camera e un tavolo

Cons:

Un po’ vetusta la struttura e poco manutenuta.

2026-06-20 via Nuitee
P
Pasi couple fi
9
2026-06-19 via Nuitee
T
Thorsten couple de
10
Perfekt!
Pros:

Wir wurden bei Ankünft hochgestuft und erhielten ein großes Zimmer mit Blick über die Dächer Brüssels. Das Personal war sehr freundlich, das Frühstück von guter Qualität und - lecker! - am Nachmittag gab es Macarons am Empfang :)

2026-06-19 via Nuitee
K
Kanyandekwe solo_traveller ch
6
Pros:

L'accueil et le professionalisme du personnel.

Cons:

L'intérieur mérite quelques travaux

2026-06-19 via Nuitee
D
Diaz Pulido family_with_children be
8
Pros:

Je me suis marié dans cet hôtel,enfin ma nuit de noce donc c'était sympa de revenir avec mon épouse

Cons:

D'habitude j'utilise ma carte de banque symplement et je ne sais pas pourquoi on m'a fait utiliser ma Visa et donc on m'a prélevé 2 fois le prix de la chambre et j'ai dû appeler votre personnel qui a été très agréable je tiens a le dire pour me répondre et la situation a été débloqués

2026-06-19 via Nuitee
G
Gary solo_traveller vn
10
2026-06-19 via Nuitee
M
Marie couple fr
9
2026-06-18 via Nuitee
M
Marie couple fr
9
Tout était parfait 👍
Pros:

La chambre était spacieuse vraiment j’ai été agréablement surpris 👌🏾👌🏾👌🏾👌🏾👌🏾

Cons:

Rien

2026-06-18 via Nuitee
S
Solène R. solo_traveller be
10
2026-06-18 via Nuitee
E
Emilia solo_traveller de
10
Pros:

Всё было чисто и красиво. Завтрак был вкусный 😋 атмосфера приятная. Парковка в хотеле есть платная где-то 27 в день. По стоимости хотель очень дорогой.

2026-06-18 via Nuitee
I
Idil couple tr
10
2026-06-16 via Nuitee
O
Osama family_with_children ch
4
2026-06-16 via Nuitee
Z
Zeljka couple hr
10
Divno mjesto za savršen boravak!
Pros:

Zaista bi se moglo reći da mi se sve svidjelo. Sve je na vrhunskoj razini: četvrt grada, sam hotel, čistoća, predivne udobne sobe, ljubaznost osoblja - od recepcije do svih ostalih, fantastičan doručak. Osmijesi posvuda... Divan osjećaj. Ljubaznost i toplina pružaju osjećaj kao da smo svi bili jedna velika skladna obitelj.

Cons:

Sve je bilo fantastično!

2026-06-16 via Nuitee
A
Adin solo_traveller lu
10
Pros:

tres professionelle, bonne ambience

2026-06-16 via Nuitee
T
Theodora solo_traveller de
8
2026-06-15 via Nuitee
C
CAMILA couple ee
1
Worst experience ever
Pros:

Nothing

Cons:

The ad says it has a 24/7 reception and no prepayment is needed. I still had to put my credit card details to guarantee the booking and it could be charged at any moment, many hotels will put an amount on hold, totally normal. I asked if it was okay to checkin at 4am and they confirmed it. Late at night they start demanding that I prepay the entire stay with a link that was getting blocked here on booking so they sent it on my email, I was travelling, had to be stopping to read emails and said multiple times they could just charge my card as they had the details, much easier. They kept insisting on the link which sounded shady then actually cancelled my stay at 3:30 in the morning and told booking I was a "no show" while still trying to get money from me on my email and saying my room would still be available if I came, how exactly if they cancelled the reservation??? Most hotels in the city were fully booked so they literally left a woman by herself alone at night with nowhere to go. This was absolutely terrible and this behaviour shouldn't be tolerated on booking, this hotel should be banned for doing this immediately. The worse is I contacted booking for support and never got a reply. Horrible. Will never book anything from this "Thon" chain ever again.

2026-06-15 via Nuitee
E
Eldar solo_traveller be
6
2026-06-15 via Nuitee