The Westbury Hotel

Hotels
8.8 (1267 reviews)
Grafton Street , Dublin , IE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Quality Food
Cons:
Dirty Towels
Service Delays
Lack of Amenities

Categories

Cleanliness
8.05
Mixed feeling about cleanliness; mentioned dirty towels and noisy neighbors.
Service
9.55
Staff were very friendly and helpful, though there were some service delays.
Location
9.55
Consistently praised for excellent location.
Room Quality
8.05
Rooms are old and could use a revamp, particularly for a 5-star hotel.
Amenities
9.05
Concierge service noted as very good, though amenities like minibar were not properly communicated.
Value for Money
8.05
Some guests feel the value did not match the price paid.
Food and Beverage
9.05
Quality of breakfast was good, despite some confusion about inclusion.
Overall Experience
9.05
General satisfaction with some noted issues impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:06

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Westbury Hotel. Immaculate rooms feature Sealy beds, Lissadell linen, and Aromatherapy Associates products, ensuring a comfortable stay.

Gourmet Dining
Indulge your palate at the hotel's two superb restaurants offering contemporary dining options. Don't miss the chance to enjoy a delightful afternoon tea at The Gallery while overlooking the bustling Grafton Street.

Convenient Location
Located between Trinity College and St Stephen’s Green, the Westbury Hotel is the perfect base to explore Dublin's iconic attractions. With wired internet in rooms, Wi-Fi throughout, and on-site parking, convenience is at your fingertips.

Book now to elevate your Dublin experience at the Westbury Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Location

Property Video

Guest Reviews

8.8
Based on 1267 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
C
Chloe • couple • gb
10
Flawless
Pros:

Very stylish, the staff were exceptionally attentive and you cannot fault the amenities

Cons:

Nothing - it was perfect.

2026-10-30 • via Nuitee
S
Stefan • family_with_children • ie
7
It served the need but overpriced for what it offers.
Cons:

I had booked this hotel for two family members from Switzerland, both elderly ladies. On booking.com it is apparently impossible for me to not appear as one of the guests, despite the "main guest" function. I called the hotel to explain the situation and give them the names of the actual guests, patiently spelling out all the details. And they still got it wrong with my name stuck to one of the rooms! To me this shows a lack of respect that should be beneath such a hotel. I had a look at the rooms myself: they were quite small and nothing to write home about. There were chocolate sweets and macarons in the rooms on a daily basis. The quality was ok (the sweets ended up with me) but nothing to impress my Swiss travelers who would have much preferred some fresh fruit, as is standard in other hotels of that category.

2026-10-28 • via Nuitee
F
Flynn • couple • ie
10
So good, will book again.
Pros:

Great location, staff were so helpful.

2026-10-26 • via Nuitee
R
ROBERT • couple • ca
9
2026-10-22 • via Nuitee
A
Amanda • couple • ie
10
Apart from the late room access, excellent and received an upgrade.
Pros:

Beautiful venue and wonderful staff

Cons:

We arrived at 2pm for a small wedding and had previously requested an early access to the room. We did not get the room until after 3, so had to prepare for the wedding (which was 4 pm) in a bathroom.

2026-10-21 • via Nuitee
J
John • couple • ie
9
Good fun and eye opening
Pros:

Breakfast nice should be included with the room

Cons:

Nothing really the hotel is good

2026-10-19 • via Nuitee
M
Monika • solo_traveller • us
10
Overall excellent pick to stay in a city of Dublin great experience
Pros:

Center of the city also higher end hotel

Cons:

The convince of the location also decor and food

2026-10-17 • via Nuitee
G
Glenn • extended_group • ie
10
Great Beds. Very comfortable, Staff are excellent
Pros:

Stunning property

Cons:

When my wife checked in she was told there was No need to reserve The side Car bar and it was booked out when we tried twice during our night.

2026-10-12 • via Nuitee
A
Anna • couple • ie
10
Really enjoyable and the staff were very nice
Pros:

So charming and comfortable

Cons:

Breakfast in Lounge not comfortable

2026-10-08 • via Nuitee
A
Anna • family_with_children • ie
10
2026-10-08 • via Nuitee
P
Primrose • family_with_children • gb
10
A wonderful family stay in a beautiful luxury hotel
Pros:

excellent staff - friendly and helpful

Cons:

service was slow in the bar /reception area

2026-09-17 • via Nuitee
K
kameliya • family_with_children • ca
10
2026-09-11 • via Nuitee
A
Alison • couple • gb
10
2026-09-10 • via Nuitee
A
Alison • couple • gb
10
Beautiful hotel, exceptional location, exceptional customer service
Pros:

Early check-in was no trouble after we arrived very early due to our flight time

Cons:

Nothing to dislike

2026-09-10 • via Nuitee
G
Gerard • couple • gb
10
2026-09-08 • via Nuitee
D
Derek • couple • gb
6
Disappointed
Pros:

Very central, the staff were all very very good and attentive

Cons:

The room was small, bathroom very small, dust on shelves, we complained on arrival that we thought we should breakfast, they said only if you booked direct, we ask if they could speak to the manager & we heard nothing all stay, very disappointing.

2026-09-05 • via Nuitee
C
Cosma • couple • it
8
Bellissimo albergo con qualche problema ad ascoltare il cliente e a non “coccolarlo” peer mostrare reale pentimento per
Pros:

La hall, la stanza, il posto nel centro città

Cons:

Abbiamo avuto un problema sulla stanza. Tornando alle 13 non era stata fatta. Abbiamo protestato con la reception che ci ha assicurato che avrebbe mandato il personale di pulizia a rigovernarla. Nulla da fare alle 15 siamo tornati e la stanza non era stata ancora pulita. Abbiamo riprotestato e come risposta abbiamo ricevuto solo ripetute scuse. Avremmo voluto che ci offrissero almeno un caffè al bar….

2026-09-01 • via Nuitee
P
Philip • couple • ie
7
2026-08-29 • via Nuitee
D
Darren • family_with_children • gb
7
Stayed several times and will be back.
Pros:

Location & relaxing lounge

Cons:

Poor night sleep due to very noisy guests arriving in at 3:30am.

2026-08-23 • via Nuitee
N
Nicolle • solo_traveller • ie
10
Pros:

I love staying here. Rooms are so comfortable staff are amazing you feel so special 💖

Cons:

Love everything except having to leave

2026-08-23 • via Nuitee