The Westbury Hotel

Hotels
8.8 (1227 reviews)
Grafton Street , Dublin , ie

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Quality Food
Cons:
Dirty Towels
Service Delays
Lack of Amenities

Categories

Cleanliness
8.05
Mixed feeling about cleanliness; mentioned dirty towels and noisy neighbors.
Service
9.55
Staff were very friendly and helpful, though there were some service delays.
Location
9.55
Consistently praised for excellent location.
Room Quality
8.05
Rooms are old and could use a revamp, particularly for a 5-star hotel.
Amenities
9.05
Concierge service noted as very good, though amenities like minibar were not properly communicated.
Value for Money
8.05
Some guests feel the value did not match the price paid.
Food and Beverage
9.05
Quality of breakfast was good, despite some confusion about inclusion.
Overall Experience
9.05
General satisfaction with some noted issues impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:06

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Westbury Hotel. Immaculate rooms feature Sealy beds, Lissadell linen, and Aromatherapy Associates products, ensuring a comfortable stay.

Gourmet Dining
Indulge your palate at the hotel's two superb restaurants offering contemporary dining options. Don't miss the chance to enjoy a delightful afternoon tea at The Gallery while overlooking the bustling Grafton Street.

Convenient Location
Located between Trinity College and St Stephen’s Green, the Westbury Hotel is the perfect base to explore Dublin's iconic attractions. With wired internet in rooms, Wi-Fi throughout, and on-site parking, convenience is at your fingertips.

Book now to elevate your Dublin experience at the Westbury Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1227 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
J
Julia family_with_children us
10
Great luxurious location
Pros:

The Westbury is extremely well located. The staff are friendly and efficient. Breakfast was not included in our reservation, but was excellent. The rooms aren't huge, but its a hotel in the middle of the city. We were very comfortable. Its walking distance from all the big sites. We even walked to the Guinness Storehouse. Overall, the hotel is luxurious and serene, recently updated. Its a very comfortable stay in the heart of the city.

Cons:

nothing

2026-07-04 via Nuitee
B
Berina couple fr
9
Overall this is a good hotel.
Pros:

The location is excellent. Can’t be a better location than this hotel

Cons:

We were at top floor. The shower pressure is very low. It’s not very convenient. Our room was facing a party alley. It is noisy from the crowd but it dies down after 10pm. I picked this hotel also because it has a gym. But the gym is outside the hotel, a few minutes walk, and under renovation.

2026-06-30 via Nuitee
B
barak solo_traveller il
7
Pros:

מיקום מעולה

Cons:

החדרים מסריחים מטחב.
ריח של רטיבות.
החדר אמנם נקי אבל כנראה משהו באמבטיה עם הוונטה כי אין חלון לא עובד תקין.
פשוט היה דוחה.דרך אגב גם בשירותים של המלון בקומת הלובי אותו סירחון בדיוק.

2026-06-28 via Nuitee
R
Rebecca couple gb
7
Lovely hotel and staff, great location. But overpriced for what we experienced.
Pros:

Location excellent. Hotel itself very nice. Wilde restaurant fantastic. All staff exceptional

Cons:

I booked over 6 months ago, and paid £700 per night for a superior room. This was definitely not worth £700. The bathroom was tired- the tap handle fell off, shower door did not shut, paint peeling on bathroom ceiling, cold water pressure minimal. No full length mirror in the room. We returned to our room at 3pm the following day and it hadn’t been serviced! If you charge for a superior room it needs to be just that.
Gym was closed for refurbishment, cocktail bar closed for private function

2026-06-27 via Nuitee
K
Kelly extended_group us
8
2026-06-19 via Nuitee
C
Celeste couple ca
8
2026-06-19 via Nuitee
L
Laura solo_traveller ie
10
Perfect city hotel
Pros:

Everything and everyone

2026-06-17 via Nuitee
N
Nordström solo_traveller se
7
Cons:

Priset €695 för en natt och dessutom utan att frukost ingick.

2026-06-17 via Nuitee
A
Anne couple gg
10
Excellent hotel with lovely staff and great service
Pros:

Comfortable with friendly, helpful staff

Cons:

Nothing

2026-06-14 via Nuitee
D
David couple gb
10
2026-06-12 via Nuitee
M
Millar couple gb
10
it was fantastic in every way possible. The staff are friendly, helpful and very professional when doing their jobs. Jul
Pros:

As always it was excellent and the property was beautiful.

Cons:

N/A

2026-06-11 via Nuitee
P
Paula couple us
10
We stayed only one day as we were on our way to the countryside for extended vacation.
Pros:

We loved the location and helpfulness of the staff.

2026-06-06 via Nuitee
L
Lisa extended_group us
10
The most comfortable bed and pillows and lovely staff!
Pros:

Great location!

Cons:

Nothing

2026-05-31 via Nuitee
R
Robert family_with_children ie
10
Friendly staff, really comfortable rooms, nice products in the bathroom, full tv channel choices (not that you will watc
Pros:

Very comfortable rooms, perfect location for seeing all of Dublin City center

Cons:

Nothing

2026-05-27 via Nuitee
A
Agatha extended_group nl
9
2026-05-27 via Nuitee
G
Gavin couple ie
8
2026-05-22 via Nuitee
B
Briet extended_group au
9
2026-05-21 via Nuitee
A
Ailbhe extended_group ie
8
2026-05-20 via Nuitee
C
Clare couple gb
5
I wouldn’t stay again, the cost does not match as it’s so used and abused. Tired and grubby
Pros:

The property was very tired, it needs an overhaul. Bathrooms old and grubby, just looking tatty and used. Stained bedding, the air on was hopeless and the bathrooms had chipped tiles and grubby grout. The old phone system is comical.

Cons:

The location and some of the staff were helpful and friendly but that was 50/50

2026-05-10 via Nuitee
L
Lyndsay couple gi
9
Excellent stay
2026-05-08 via Nuitee