Holiday Inn Cambridge by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.1 (3144 reviews)
Lakeview , Bridge Road , Cambridge , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Rooms need updating
Noise disturbances

Categories

Cleanliness
7.41
Some rooms were described as dated with cleanliness issues such as mould.
Service
8.68
Staff were consistently described as friendly and helpful.
Location
8.92
Conveniently located near the A14 and public transport options.
Room Quality
7.37
Mixed feedback with some rooms described as tired and in need of updating.
Amenities
8.1
Good amenities were mentioned, particularly the swimming pool and dining options.
Value for Money
7.96
Facilities were seen as adequate for the price, though some felt it needed updates.
Food and Beverage
8.41
Breakfast received positive remarks, although some food aspects could improve.
Overall Experience
7.98
Generally a good experience but marred by some issues regarding noise and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:17

Property Description

Luxurious Leisure Centre and Dining Experience
Holiday Inn Cambridge boasts a modern leisure centre with a 15-metre indoor swimming pool, fully equipped gym, sauna, spa bath, and beauty salon. Indulge in a range of treatments and unwind in the steam room for the ultimate relaxation.

Comfortable and Well-Equipped Rooms
Enjoy spacious and bright rooms at Holiday Inn Cambridge, each featuring satellite TV, internet access, air conditioning, and a private modern bathroom. With a seating area and work desk, the rooms offer both comfort and functionality for your stay.

Convenient Location and Amenities
Located just 2 miles from Cambridge centre and with easy access to the A14 road and M11 motorway, the hotel offers convenience for both leisure and business travelers. Benefit from free WiFi throughout the hotel and ample parking for 200 cars.

Experience luxury and convenience at Holiday Inn Cambridge – book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Guest Reviews

8.1
Based on 3144 reviews
Cleanliness: 7.41
Service: 8.68
Location: 8.92
Room Quality: 7.37
Amenities: 8.1
Value for Money: 7.96
Food and Beverage: 8.41
Overall Experience: 7.98
S
Simona • solo_traveller • gb
10
2026-06-05 • via Nuitee
K
Katarzyna • solo_traveller • gb
7
Pros:

Location is very quiet area,and very quick access to city centre too. I love food was delicious and waitresses was very nice

Cons:

That my bath wasn't clean,even I stayed four nights,, the cleaning service just wiped it and did not clean it. As a guest you can't call every evening to redo cleaning it is annoying.

2026-06-05 • via Nuitee
Y
Yves • solo_traveller • fr
2
Cons:

Ma chambre n’était plus disponible car en travaux !
Nous avons du être redirigé vers un autre hôtel sans avoir été prévenu, malgré une réservation plusieurs semaines auparavant

2026-06-04 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-04 • via Nuitee
P
PAULINE • solo_traveller • gb
8
2026-06-04 • via Nuitee
S
Steve • couple • gb
9
It was an all round excellent hotel experience
Pros:

Location and value for money

Cons:

Nothing

2026-06-03 • via Nuitee
E
Emma • family_with_children • gb
4
Pros:

Breakfast- good choices. Nice pool. Water and cookies at reception

Cons:

Parking cost. WiFi not working on tv. Room service food expensive and not that tasty

2026-06-02 • via Nuitee
F
Fred • couple • gb
8
Met expectations and had a nice stay. Breakfast was great!
Pros:

Location was excellent. Setting was very good. Sports facilities were good. Staff were great and got any issues sorted quickly.

Cons:

Swimming pool was good but water was too cloudy. Jacuzzi was brilliant! Sink was a bit blocked in room. Single beds were too narrow(90cm), 115cm would be better for adults. Climb in bath/shower not great for my elderly father. It’s nice to have a bath but a walk in shower is better for people either limited mobility.

2026-06-02 • via Nuitee
A
Anita • couple • ca
10
2026-06-01 • via Nuitee
D
Debbie • couple • gb
8
We had a good stay, thank you
Pros:

Room and staff were good value and it was great to have a swimming pool. We paid £5 to get our room upgraded. The only thing I would say about this was no one said what the difference in the rooms would be- might be an idea to explain briefly what you're getting.

Cons:

Disappointing breakfast- continental food was good but mushrooms were dried out, sausages were poor quality and fried egg had a thick skin over it where it had sat under a heat lamp so rather disappointing I felt.

2026-06-01 • via Nuitee
E
Ekrem Kivanc • couple • gb
5
While the clean facilities and reasonable price were positives, the room allocation issues and lack of support from some
Pros:

The hotel offered good value for money overall. The pool was clean and well maintained, and our room was also clean and comfortable.

Cons:

Unfortunately, our experience with the staff was inconsistent. Out of the four staff members we dealt with, two were friendly and helpful, while the other two seemed uninterested in assisting guests.

We were not initially given the room type we had booked and were told that our booked room was unavailable, leaving us with little choice but to accept an alternative. After checking in, we discovered that the air conditioning was not working, so we had to move rooms. The second room also had a faulty air conditioning unit, requiring yet another room change. It was only on the third attempt that we were finally given a room with a functioning air conditioner.

2026-06-01 • via Nuitee
S
Stephen • family_with_children • gb
10
Ideal for a short stay
2026-05-31 • via Nuitee
R
Rupsana • solo_traveller • gb
10
Second time and we do like it here
Pros:

Being a member certainly made a difference. Secind time staying here with my family. We got water and complimentary drinks in our room which was a really lovy touch. Room was very clean when we got there. Swimming pool is always fun. Breakfast was great, however pancakes were missing on our second day.
This hotel is lovely and we thoroughly enjoyed being here

Cons:

Asked the cleaner to service our room on the second day. She left all the food and empty food boxes on the table. The bathroom didn't get a clean down, particularly the floor. So came back to mess in the bathroom that needed a wipe down. So was a shame.
Also, front of house staff don't seem to want to talk much with people from Muslim background I noticed.
The restaurant staff are absolutely lovely though, maybe they need to be on the front desk as they are so lovely and approachable.

2026-05-31 • via Nuitee
T
Tiluka • extended_group • gb
6
Pros:

Good location - we were travelling in a group of 3 so drove into the city centre for day trips and parked there and split the parking cost between us otherwise there is a good bus route, taxis available and a local park and ride
We only stayed one night but it was very hot no fans
Staff are helpful at reception
Didn’t use any other facilities

Cons:

Lots of silver fish in bathroom and towels
Bathroom needs updating but it’s clean and does the job

2026-05-31 • via Nuitee
S
Steven • family_with_children • gb
10
2026-05-30 • via Nuitee
D
David • couple • gb
2
2026-05-30 • via Nuitee
M
Mark • couple • gb
7
Suited my need somewhere to sleep for a night
Pros:

Clean bed slept well

Cons:

Noisy children in room above, wall paper peeling off wall near bed, 2 adults 1 pack of biscuits to share, bathroom dirty around taps

2026-05-30 • via Nuitee
K
Katrin • solo_traveller • gb
8
Great for families
Pros:

Really lovely hotel, we had a large room for a family of 4 which was ideal. Our children loved the pool. We had dinner twice in the restaurant and the service and food was very good. All the staff were very welcoming and helpful. It was my husband's birthday, which I had noted when booking, so there was a lovely surprise for him.

Cons:

There wasn't anything that we didn't like as such, location was a little further out from Cambridge centre than I had thought but that was my fault not researching it properly, it wasn't a problem though. Parking should probably be included in the stay but it wasn't too expensive.

2026-05-30 • via Nuitee
B
Ben • couple • gb
8
2026-05-30 • via Nuitee
J
Joao • family_with_children • gb
9
Pros:

Nice rooms, good swimming pool

Cons:

Paying for parking, noisy neighbours.
I wish I could have had joint rooms for my family but I understand it was almost a last minute reservation so it’s something more complicated to get sorted.

2026-05-30 • via Nuitee