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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Public Bath
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
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Property Description
Convenient Downtown Location
Located in the heart of downtown Monterrey, Mexico, the Sheraton Monterrey Ambassador offers modern facilities and comfortable accommodations just a short walk from area attractions.
Amenities for a Comfortable Stay
Enjoy the convenience of an on-site fitness center, 24-hour front desk services, in-room coffeemakers, high-speed internet access, and signature Sweet Sleeper beds during your stay at the hotel.
Delicious Dining Options
Indulge in international cuisine at Grill & Vine for breakfast, lunch, and dinner, or unwind with cocktails and live music at the Sports Bar or the Lobby Bar.
Book your stay at the Sheraton Monterrey Ambassador for a delightful experience in Monterrey!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Club Rooms include a modified Continental Breakfast.
A deposit may be required at the property.
Location
Guest Reviews
Good location.. spacious room/ remarkably big, nice and clean.. comfortable bed.
Nice Front Desk staff, very helpful and attentive… Thanks to everyone for assistance and guidance.
nada
la habitación es mala, se percibe muy sucia, muebles viejos, puerta resanada, baño viejo, etc. camas y colchones viejos resortes rechinado, pasé muy mala noche.
La cama y el cuarto muy comodo y la ubicación tmb.
Que uno tiene que pagar el estacionamiento eso no, en otros hoteles incluye el estacionamiento.
It has an excellent location
Long time for hot water when I took my shower
La ubicación y el trato con el personal de recepción y personal comedor
Desayuno pésimo y falta de detalles en habitación y uno de los ascensores sin funcionar en 5 dias, asi que un desastre para subir y bajar
Excelente servicio del host hombre del turno de la mañana
El hotel pues muy bien
No me gustó que el elevador tarda mucho y solo.es uno y el restaurante la comida muy simple
La Ubicación es perfecta en el centro se puede salir a caminar sin problemas
Y la atención del personal del desayuno Don Federico y Don Jaime hicieron nuestra estadía muy agradable Mucha Gracias
El Hotel esta un poco antiguo le falta manutención había un poco de olor a humedad y el mobiliario pasado de moda
I booked it for others so can’t comment more
As above
Nos gustó lo cerca que está de varios museos y lugares para comer, pudimos caminar a gusto y el personal de recepción fue muy atento.
Entendemos que el check-in es a las 3 pm, pero justo teníamos un evento a esa hora y nos hubiera gustado por lo menos dejar nuestras cosas en la habitación y arreglarnos un poco, ya que, nuestro vuelo llegó desde las 7 am
LA UBICACION Y EL TRATO DE LA GENTE.
LOS ELEVADORES ESTABAN FALLANDO.
Send a link for those who actually stayed as I just paid
As above
Ubicación, cuartos cómodos, instalaciones muy de primera. Gimnasio
Sin comentarios
La ubicación, muy céntrico.
El colchón un poco undido, anteriormente nos habíamos alejado ahí y fue súper súper cómodo.
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