Scandic Kaisaniemi

Hotels
Scandic
7.7 (2423 reviews)
Kaisaniemenkatu 7 , Helsinki , fi

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Room condition concerns

Categories

Cleanliness
6.3
Some reviews mentioned cleanliness issues, like untidy bathrooms and shower problems.
Service
8.3
Guests praised the friendly and helpful staff.
Location
8.8
Many reviews highlighted the excellent central location of the hotel.
Room Quality
6.8
Mixed reviews on room quality, with some stating rooms were in need of improvement.
Amenities
7.3
Some amenities mentioned positively, though others noted a lack of basic supplies like toiletries.
Value for Money
7.8
Value for money was considered good by several guests, despite some concerns.
Food and Beverage
8.8
The breakfast received outstanding reviews from many guests.
Overall Experience
7.5
Overall, guests had a satisfactory experience considering the pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Central Location near Helsinki Cathedral:
Located just 250 metres from the iconic Helsinki Cathedral, Scandic Kaisaniemi offers a prime spot for exploring the city's cultural gems.

Relaxing Sauna and Modern Amenities:
Unwind in the hotel's sauna or enjoy the tastefully decorated rooms equipped with satellite TV, free internet, and air conditioning for a comfortable stay.

Convenient Breakfast Options and Lobby Bar:
Start your day with a delicious breakfast buffet in a cosy setting or grab a takeaway breakfast bag. Unwind in the evening with a drink at the lobby bar.

Experience comfort and convenience at Scandic Kaisaniemi. Book now for an unforgettable stay in Helsinki.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 2423 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 7.5
I
Indrek solo_traveller is
10
2026-05-09 via Nuitee
M
Michal extended_group pl
7
2026-05-08 via Nuitee
S
Samson couple no
7
Helt greit opphold, mye for pengene
Pros:

Veldig bra frokost

Cons:

Litt mye bråk

2026-05-08 via Nuitee
H
Hube family_with_children fr
9
Pros:

Petit déjeuner et situation géographique

2026-05-07 via Nuitee
L
LORENA extended_group es
8
Una estancia tranquila
Pros:

El desayuno es muy variado y amplio, además merece la pena la ubicación al estar perfectamente ubicado del centro y de la estacion de tren.

Cons:

No me gustó mucho la ducha, se inundaba todo el baño al estar unificado por el mismo suelo.

2026-05-07 via Nuitee
H
Henri solo_traveller fi
7
Pros:

Sijainti ja henkilökunta aivan loistavia.

Cons:

Huone oli valaistu huonosti (ei kattovalaisinta) ja esimerkiksi oven kahva repsotti vessan ovessa ja tuntui että yksi pistorasia heilui ja oli asennettu vinoon.

2026-05-06 via Nuitee
B
Bryan extended_group gb
7
Five Sleepless restless nights.
Pros:

Breakfast very good and a varied choice for anll diets….well done! I eventually found the microwave to heat-up my breakfast from the self service during the second morning. I was happy….
The room- again warm and clean as when my wife and I visited 18 months ago.

Cons:

My concern was we were three adults this visit: mum dad and adult daughter in a “family room”. Which was the same room as a twin my wife and I used 18 months ago.
I agree with the description which fit the room details on booking.com ie, two single beds and a fold out chair bed.

The chair bed was very uncomfortable for the weight of an adult.
Every metal…metal spring in the mattress could not be avoided. I resorted to sleeping on the folded duvet on the mattress with a bath towel over me. The room was warm.

Advice….it Needs someone from management to “ test drive “ the fold out chair beds.
I gave up my claim to one of the two single beds, no not because I am a gentlemen but because my daughter was recovering from an operation only two weeks earlier to our trip.

2026-05-06 via Nuitee
O
Omar solo_traveller it
3
2026-05-03 via Nuitee
Τσιρωνά solo_traveller gr
9
Wonderful
Pros:

The hotel is in the heart of the city center,I liked our room and the staff was great and friendly

2026-05-03 via Nuitee
S
Simo solo_traveller fi
7
2026-05-02 via Nuitee
J
Johanna couple fi
1
För dyr sängplats i centrum
Pros:

Inget

Cons:

Inget kylskåp, ingen lampa i taket, ingen spegel framför skrivbordet för till exempel sminkning, toalettpappersrullen var på andra sidan toautrymmet så att man inte nådde den, ingen vattenkokare på rummet, incheckning vid 16.00 vilket betyder att det bara är ett övernattningshotell. Vad betalar man för egentligen? En säng att sova i?

2026-04-30 via Nuitee
K
Kirsi solo_traveller de
8
2026-04-29 via Nuitee
P
Patricia Eliana extended_group cl
9
Muy recomendable
Pros:

Todo bueno si falta. Agua caliente para los pasajeros en la habitación Para un té a cualquier hora. Falta una botella de agua fría en la habitación

Cons:

Que no tienen hervidor de agua caliente

2026-04-28 via Nuitee
I
isabelle solo_traveller fr
9
2026-04-27 via Nuitee
A
Aada solo_traveller fi
9
2026-04-27 via Nuitee
A
Anne family_with_children fi
10
2026-04-26 via Nuitee
M
Mari family_with_children fi
8
2026-04-24 via Nuitee
M
Mickael couple fr
10
Central et agréable
Pros:

Central et confortable, bon petit déjeuner

2026-04-23 via Nuitee
P
Pasi solo_traveller fi
7
2026-04-23 via Nuitee
A
Ayse solo_traveller tr
8
2026-04-20 via Nuitee