Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
No hot water
Noise disturbances

Categories

Cleanliness
7.64
Room cleanliness was noted as below standard in some reviews.
Service
9.11
Staff were frequently described as friendly and helpful.
Location
9.15
Guests highlighted the hotel's convenient location near the airport.
Room Quality
8.1
Rooms were generally reported as nice and comfortable.
Amenities
8.63
Hotel amenities were adequate with good reviews on the restaurant.
Value for Money
8.59
Value for money was positively mentioned in several reviews.
Food and Beverage
8.14
Food received mixed reviews, with some highlights but also some complaints.
Overall Experience
8.61
Most guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:15

Property Description

Luxurious Accommodation
Experience comfort and style in our newly refurbished 4-star Manchester Airport hotel. Each air-conditioned room boasts a flat-screen TV, Egyptian cotton sheets, and a full private bathroom for your relaxation.

Dining and Leisure
Indulge in modern cuisine at our stylish hotel bar or enjoy 24-hour room service for ultimate convenience. Unwind with cocktails and snacks in a relaxed atmosphere. Stay active in the on-site gym or simply relax and rejuvenate.

Convenient Location
Located within the airport complex, our hotel is just a 10-minute walk from Manchester Airport. With easy access to major motorways, the city centre is within reach. Take advantage of our airport shuttle service for a seamless travel experience. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.5
Based on 7703 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Anj GK solo_traveller gb
10
2026-04-18 via Nuitee
D
david couple gb
10
The staff and hotel just so helpful
Pros:

Very good

Cons:

Got no complaints

2026-04-18 via Nuitee
R
Rebecca solo_traveller gb
10
2026-04-18 via Nuitee
C
Cristina solo_traveller es
10
2026-04-18 via Nuitee
M
Masy Mei See solo_traveller au
9
2026-04-18 via Nuitee
A
A M solo_traveller gb
9
Pros:

Arrived on delayed flight, tired, in early hours of morning.
Timely shuttle transfer to hotel . Efficient , quick and friendly check-in.
Clean crisp comfortable bed. No noise disturbance.
Great breakfast choice. Staff friendly and efficient , clearing away crockery and cleaning.
Location So convenient, a day time 5 minute walk to airport T2 entrance and rail station.

Cons:

Bathroom Sinks in need of upgrade,

2026-04-18 via Nuitee
R
Robert solo_traveller gb
9
2026-04-18 via Nuitee
A
Angela solo_traveller gb
8
2026-04-18 via Nuitee
M
Mark solo_traveller gb
7
Ok for airport
Pros:

Location to airport

Cons:

Changed different prices for same drink ????

2026-04-18 via Nuitee
N
Nicholas couple gb
10
2026-04-17 via Nuitee
V
Vala family_with_children is
9
Very happy with our stay at the Crown Plaza
Pros:

Good service, nice restaurant and bar. Room was clean and nice.

Cons:

Lighting in the bathroom was bad. I would have liked two seperate duvets in stead of a big one. The room was missing towels, only towels for one person but we were three. Every toilet should have a toilet brush, even hotel toilets. But all minor problems.

2026-04-17 via Nuitee
A
Allen extended_group au
7
Great location. If water issue is fixed will be even better stay.
Pros:

Location, breakfast, friendly staff

Cons:

Water pressure low and temperature not hot enough. At one stage, bath took a very long time to fill and was only like warm.

2026-04-17 via Nuitee
J
Judith extended_group us
10
Loved the location, friendly, helpful staff, only issue was having to pay for shuttle service to airport.
Pros:

Great location!

Cons:

That there is not free shuttle service to the airport.

2026-04-17 via Nuitee
A
Atkin solo_traveller gb
6
Pros:

shower was a little lackluster
had to keep queuing to get information for wifi as room and name did not work. Overly complicated to be honest
Asian restaurant good if expensive
staff pleasant but had difficulty understanding me
airport walking distance from hotel which is a plus point

Cons:

shower was like a drizzle - I need something to wake me up if I am getting up at 04h30 to catch a flight
noisy guests in the corridor late at night

2026-04-17 via Nuitee
L
Louise couple ca
9
Pros:

Room - comfortable, clean, quiet
Close to airport - staff explained shuttle service
Food good
Staff explained Trafford Centre shopping - we went and enjoyed

2026-04-17 via Nuitee
P
Parry couple gb
10
Great Hotel
Pros:

Good location, fab food, clean and quiet, lovely staff

2026-04-17 via Nuitee
V
Verena family_with_children de
10
2026-04-16 via Nuitee
A
ASN20 solo_traveller gb
10
Cons:

Empty water bottles under the bed

2026-04-16 via Nuitee
C
Corinne family_with_children gb
7
Comfortable and convenient.
Pros:

Staff were lovely. Facilities were everything we needed for an overnight stay. Very convenient for the airport.

Cons:

Nothing - if we wanted to be “nit-picky”, the beds were rather messily made, but we sorted that out and slept comfortably!

2026-04-16 via Nuitee
P
Pascal solo_traveller be
9
Pros:

Emplacement - bar - déjeuner

Cons:

Trop peu de serviettes de bain 1 grande pour 3 personnes

2026-04-16 via Nuitee