Holiday Inn Swindon by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2779 reviews)
Marlborough Road , Swindon , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool and gym
Good value for families
Cons:
Cleanliness issues
Service inconsistencies
Dated decor

Categories

Cleanliness
6.65
The hotel was reported as 'dated and not very clean' and had issues with 'broken equipment'.
Service
8.65
Staff were generally described as 'friendly' and 'helpful', despite some service issues.
Location
8.65
Convenient location close to the motorway and hospital.
Room Quality
7.65
Rooms were deemed 'comfortable' but had issues like noise and lacking amenities.
Amenities
7.65
Facilities such as the swimming pool and gym were praised, though the spa was closed without prior notice.
Value for Money
8.65
Generally considered good for budget family stays despite some complaints.
Food and Beverage
7.65
Breakfast was good, but the restaurant received negative comments.
Overall Experience
7.65
Mixed reviews suggest an overall experience below expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:46

Property Description

Modern Hotel with Leisure Centre and International Restaurant

Comfortable Rooms and Amenities
The bright and airy bedrooms at Holiday Inn Swindon offer tea/coffee facilities, private shower rooms, air conditioning, and flat-screen TVs.

Dining and Entertainment Options
Guests can indulge in freshly cooked meals at the contemporary restaurant, relax in the stylish bar with a large-screen TV, and enjoy hearty breakfasts daily.

Spirit Health Club and Relaxation
The fully equipped Spirit Health Club includes a fitness centre, indoor swimming pool, sauna, spa bath, and a beauty salon for treatments.

Experience convenience and relaxation at Holiday Inn Swindon - book now for a memorable stay!

Important information:

Please note that for guests who wish to bring dogs to the property there will be an additional charge of GBP 40.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 2779 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 7.65
H
Helen solo_traveller gb
8
Pros:

Half board and swimming pool, comfy beds

Cons:

N/a

2026-07-24 via Nuitee
S
Steven family_with_children be
7
Pros:

Lage prijs, parking aan hotel.

Cons:

Zeer basic hotel, verouderd en hygiëne in het zwembad niet ok.

2026-07-23 via Nuitee
V
Vasey solo_traveller gb
8
2026-07-23 via Nuitee
G
Ginta solo_traveller gb
9
Pros:

We had a good stay and everything was okay. It offers very good value for money. The rooms are a bit old and could do with some updating, but for the price you pay, it's absolutely fine. Overall, a good budget-friendly place and we would stay again.

2026-07-23 via Nuitee
J
Julie family_with_children gb
7
2026-07-23 via Nuitee
A
Audrey family_with_children fr
8
hôtel bien situé
Pros:

Le service et le personnel très professionnel

2026-07-22 via Nuitee
B
Barbara couple gb
6
We won’t go back. Staff were delightful. Having stayed at the Fareham holiday inn it was poor & disappointing. Food
Pros:

It was ground floor . No lift if he had to get upstairs. He has Parkinson’s

Cons:

The bathroom was so small you couldn’t sit on the toilet until you closed the door. No handrails in the shower & a step up to get into the shower! Poor quality towels , grey & rough!

2026-07-22 via Nuitee
Y
Yasuto solo_traveller gb
9
2026-07-22 via Nuitee
I
Ian family_with_children gb
9
Pros:

Room was fine - meals were excellent - staff very polite and attentive

Cons:

Room was a bit musty smelling but fine otherwise

2026-07-21 via Nuitee
K
Kiran Taimur family_with_children pk
4
Pros:

Didn’t stay as acs were not working

Cons:

No lift no ac. Didn’t inform in advance of the ac situation so our time was wasted

2026-07-21 via Nuitee
P
Peter family_with_children nl
6
Good have been better
Pros:

Good location and free parking

Cons:

Booked voor Riat what unfortunately got canceled but paid too much in comparison to what we got

2026-07-21 via Nuitee
J
John solo_traveller gb
3
Pros:

Location

Cons:

Bar closed at 11pm should be 24hrs, TV didn't work no one came to fix it. Doors hanging off wardrobe and cupboards. Flakey paint on radiator (a lot of)

2026-07-20 via Nuitee
I
Iveta family_with_children gb
10
We will come again.
Pros:

Breakfast selection was good. My daughter loved the giant Nutela pump.
The staff was very friendly and helpful.

We saw that someones toast got stuck in toaster and two members of staff assisted immediately.

Cons:

On Saturday the pool was busy, changing rooms could benefit with an extra clean on this day. We went again on Sunday and it was better.

2026-07-20 via Nuitee
S
Samantha couple gb
10
Convenient location, lovely breakfast and good staff
Pros:

Lovely staff

Cons:

Air con was not working

2026-07-18 via Nuitee
K
keith solo_traveller gb
9
Worked very well for my one night stay.
Pros:

Every thing was satisfactory. Apart from!! Why do the TVs in the rooms never seem to work properly?

Cons:

TV not working properly.

2026-07-18 via Nuitee
S
Samantha family_with_children gb
10
2026-07-18 via Nuitee
D
Deborah couple je
10
Awesome
Pros:

Sally reception was do smiley do helpful definitely be back

Cons:

Nothing to dislike

2026-07-17 via Nuitee
M
mailys family_with_children fr
7
2026-07-17 via Nuitee
E
Esen solo_traveller gb
10
A lovely stay, highly recommended
Pros:

This was a lovely hotel, can't fault anything, I thoroughly enjoyed my stay

Cons:

The doors slam and I didn't have a working plug socket close to the bed but it was a minor thing

2026-07-16 via Nuitee
R
Richard extended_group gb
9
2026-07-16 via Nuitee