Holiday Inn Swindon by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2758 reviews)
Marlborough Road , Swindon , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool and gym
Good value for families
Cons:
Cleanliness issues
Service inconsistencies
Dated decor

Categories

Cleanliness
6.65
The hotel was reported as 'dated and not very clean' and had issues with 'broken equipment'.
Service
8.65
Staff were generally described as 'friendly' and 'helpful', despite some service issues.
Location
8.65
Convenient location close to the motorway and hospital.
Room Quality
7.65
Rooms were deemed 'comfortable' but had issues like noise and lacking amenities.
Amenities
7.65
Facilities such as the swimming pool and gym were praised, though the spa was closed without prior notice.
Value for Money
8.65
Generally considered good for budget family stays despite some complaints.
Food and Beverage
7.65
Breakfast was good, but the restaurant received negative comments.
Overall Experience
7.65
Mixed reviews suggest an overall experience below expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:46

Property Description

Modern Hotel with Leisure Centre and International Restaurant

Comfortable Rooms and Amenities
The bright and airy bedrooms at Holiday Inn Swindon offer tea/coffee facilities, private shower rooms, air conditioning, and flat-screen TVs.

Dining and Entertainment Options
Guests can indulge in freshly cooked meals at the contemporary restaurant, relax in the stylish bar with a large-screen TV, and enjoy hearty breakfasts daily.

Spirit Health Club and Relaxation
The fully equipped Spirit Health Club includes a fitness centre, indoor swimming pool, sauna, spa bath, and a beauty salon for treatments.

Experience convenience and relaxation at Holiday Inn Swindon - book now for a memorable stay!

Important information:

Please note that for guests who wish to bring dogs to the property there will be an additional charge of GBP 40.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 2758 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 7.65
A
Andy solo_traveller gb
5
Pros:

Staff were very welcoming, and those working there were very good while they were there. Tea time and breakfast were well fort out, but you got pint glasses for orange juice, not a shot lol
The team was very welcome

Cons:

The only things found are a bit outdated: Windows and décor. It's a very busy site, but chewing gum was found in the room, and the seats really need an update, unless you like to keep looking like an old 60's school.

2026-07-04 via Nuitee
K
Kozaczynski couple pl
8
2026-07-03 via Nuitee
M
Maria couple pt
9
Pros:

Relação preço qualidade
Pequeno Almoço
Simpatia do Pessoal
Estacionamento Gratuito

2026-07-03 via Nuitee
N
Nathaniel solo_traveller gb
7
Pros:

Pool and gym

Cons:

Under 16s not allowed to use many of the facilities.

2026-07-03 via Nuitee
A
Ahmad family_with_children gb
8
2026-07-02 via Nuitee
S
stephen solo_traveller gb
9
2026-07-01 via Nuitee
J
Jason couple gb
7
2026-06-30 via Nuitee
J
Jaza couple gb
9
Very good.
2026-06-30 via Nuitee
K
Kori solo_traveller gb
8
Pros:

Bed was very comfortable, facilities clean.

Cons:

More information regarding restaurant location and procedures would help. Power socket not available next to both sides of bed.

2026-06-30 via Nuitee
T
Theresa couple gb
8
Good, affordable and clean place to stay
Pros:

It lived up to our expectations for the price you pay.

Cons:

All was good

2026-06-29 via Nuitee
L
Les couple gb
8
2026-06-29 via Nuitee
P
Paula solo_traveller gb
9
2026-06-29 via Nuitee
P
Petra couple de
8
Bequemes, zweckmäßiges Hotel…
Pros:

Bequeme Betten, sauber und zweckmäßig. Es fehlte nichts. Fenster ließen sich öffnen, trotz Klimaanlage. Freundliches Personal.

Cons:

Es war alles ok.

2026-06-29 via Nuitee
J
Jacq M solo_traveller za
2
Pros:

The only good part of our stay was the leisure facilities. The pool and gym were lovely and the two ladies who worked there, including Nancy, gave excellent service and were very friendly and helpful.

Cons:

We booked well in advance and were not told that the air conditioning had failed, even though the hotel admitted they contacted other guests directly. Guests who booked through Booking.com were not informed, which was unacceptable during a heatwave. The room was extremely hot and even with two fans it felt like a hotbox. We had a terrible night’s sleep. Reception service was poor and hesitant when we asked for help. We spent most of the day at the pool just to stay cool and even went to the cinema that evening for air conditioning. Reception said we could cancel, but this was not realistic after travelling by train and taxi with nowhere else to go at short notice.

2026-06-28 via Nuitee
M
Miriam couple gb
10
2026-06-27 via Nuitee
M
Miriam couple gb
10
2026-06-27 via Nuitee
J
Jane solo_traveller gb
8
2026-06-27 via Nuitee
M
Miriam couple gb
10
2026-06-27 via Nuitee
A
Artur couple gb
1
Pros:

Not many things I’ve liked but the bed was comfy and shower was good quality

Cons:

When we came up the ac didn’t work in our room and my sisters other room they offered us 30prc refund or breakfast.We’ve asked about other room but they’ve said they are overbooked . We had fan in the room but still was not even close to ok and that’s why we are really disappointed

2026-06-27 via Nuitee
S
Stacey solo_traveller gb
10
Felt like a little holiday
Pros:

Clean , lovely pool , shower was lovely , breakfast great , free parking . Air con was amazing

Cons:

Nothing

2026-06-26 via Nuitee