Days Inn by Wyndham Mason City

I booked 2 rooms and requested bottom floor. Was told none were available so they put us upstairs. 1 room was clean but the 2nd room housekeeping never even touched. They then offered a room downstairs which wasn't available even 5 minutes before when I requested one at check-in.That room had dirty bedding, so we had to move to yet another room. I guess 3rd times a charm.

I wish the

When booking we notified them that it would be after average check in time that we would arrive as we live in missouri and had to work prior to arriving once we arrived we had to wait 20 minutes for the front desk worker to come help us when she was sitting in the breakfast area not doing anything. She gave us a room that we didnt pay for when we tried to get her to change it to the proper room sne wanted to say it was an upgrade which is wasnt it was a downgrade nothing matched up to the listing at all it we had also told them that we wanted extra towels while we were gone and tbey never even so much as cleaned the room while we were out and when it came to the breakfast it wasnt anything like the one in missouris was it was pretty well bare and only consisted of a boiled egg and cold ceral all in all not happy with our stay

It is an older property but was clean and comfortable, and a good value.

Good breakfast as well

Mildew on shower and curtain!
Foreign owned, hard to understand!
Breakfast was just carbs!!! Didn’t eat

We have stayed here 2x now for business travels, and 1st time we had to change rooms for bug in room (wasn't chancing it), this time, we had to request new bedding as my bed hadn't been changed, and there were spots I have photos. And the fridge hadn't been cleaned, or towels. They offered new room, but we had unpacked, so we asked for clean bedding and changed it ourselves. The desk clerk was SO embarrassed, very sweet, and not her fault. "Breakfast" was bagels, toast. stale cereal and thats it.

This was a nicer Days Inn than most. Coffee & the breakfast were decent. My only complaint was that they had given my room to another person even though I had a confirmation. Then they tried to give me a smoking room which I refused. The lady then tried gaslighting me by asking why I had reserved a smoking room. I doubled checked my confirmation email & I did NOT reserve a smoking room. They finally found me a nonsmoking room but it would have been nice not to have gone through so much trouble in the 1st place & then having the blame put on me. I assume that since I didn’t checked-in until mid-evening combined with their lenient cancellation policy, they double booked; assuming I wasn’t staying & they didn’t want to miss out on renting out a room.

Good place to stay 😃

Had to clean room. Staff was very helpful

I found a dried up contact and hair on my sheets. Reason to believe they were not changed before I stayed there.

Bathroom was not cleaned after the last use. Dirty sink and shower. Hair in the tub.
Did not tell me the breakfast timing and I missed it. Rude receptionist when I arrived. She was upset I booked via Expedia. Bed was clean.

Bath tub was not clean.

It was nice 🙂

Very helpful and accommodating.

Bathroom unclean

I was put in a smoking room which I did not ask for. It stunk so bad I went to Walmart and bought air fresheners to mask the smell. The chair was filthy with hair (lots of hair) stuck down in the side of the cushions. Electrical running along the outside of the baseboards. Some ceiling tiles were water stained and the window curtains had brown water stains as well. The window lock was broken so could not lock it. The cord on the phone was dirty and disgusting. Continental breakfast consisted of hard boil eggs, raisen bran and cornflakes cereal, English muffin, toast, pastry/donuts, waffles and juices. For a Wyndham this property is very disappointing and sub par at the best.

Room was damp and smelled overwhelmingly like mildew. Hair in the bath tub. Constant bathtub leak, almost stuck running. Asked for adjoining room only to find you couldn’t open the door becomes the furniture was in the way. Lobby sealed of smoke covered by a burning candle. We left the property in the first 15 minutes and found a new hotel.

Very clean and staff very friendly... changed my room to meet my needs

Breakfast good
Bed and bath room was clean