Hyatt Regency Saint Louis at The Arch

Hotels
Hyatt Regency
8.1 (4534 reviews)
315 Chestnut Street , Saint Louis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Power outages
Dirty shower

Categories

Cleanliness
7.36
Shower was dirty; some rooms had issues with maintenance.
Service
8.83
Staff were friendly and helpful during check-in.
Location
9.37
Great location near the Arch, perfect for sightseeing.
Room Quality
7.82
Some rooms were clean and nice, but others had significant issues.
Amenities
7.35
Limited amenities; no free breakfast and parking is expensive.
Value for Money
7.31
High price for the standards, considering the renovations needed.
Food and Beverage
8.36
Restaurant was good but no free breakfast offered.
Overall Experience
8.43
Mixed experiences due to power outage and staff communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:02

Property Description

Luxurious Accommodations
Located steps away from the iconic Gateway Arch, Hyatt Regency Saint Louis at The Arch offers modern rooms with 50-inch flat-screen TVs and complimentary WiFi. Each room comes equipped with a small refrigerator and ironing facilities for added convenience.

Exceptional Amenities
Guests can maintain their fitness routine at the 24-hour fully equipped gym or take care of business needs at the on-site business center. Indulge in delectable dining options at RED Kitchen, Ruth’s Chris Steak House, and Brewhouse Historical Sports Bar, offering a variety of culinary experiences. Unwind at RED Bar with hand-crafted cocktails made from the freshest ingredients.

Prime Location
Conveniently situated in the city center, the hotel is within walking distance of Busch Stadium and a short drive to Anheuser-Busch Brewery. Experience the best of St. Louis during your stay at Hyatt Regency Saint Louis at The Arch.

Book your stay now to experience luxury and convenience at its finest at Hyatt Regency Saint Louis at The Arch.

Important information:

Guests may bring a pet for an additional cleaning fee per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.40 per day.

Location

Guest Reviews

8.1
Based on 4534 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.43
9
973tessas NONE
6
Not as advertised
Pros:

Looks better than what it is. Our room was mediocre, wall paper was peeling and found a good amount of blood on our shower curtain.

2026-03-20 via Tripadvisor
F
Faith family_with_children us
3
Pros:

Right next to the Arch and staff were friendly.

Cons:

Uncomfortable, expensive, forced to use valet.

2026-03-19 via Nuitee
S
Sharp couple us
10
2026-03-16 via Nuitee
P
Paul couple us
10
This place is beautiful
Pros:

The view

Cons:

Everything was great

2026-03-16 via Nuitee
M
Miguel family_with_children us
10
Pros:

Lobby

2026-03-16 via Nuitee
E
Edgar couple us
8
Over all good
Cons:

We are older and the hallway was a very long walk from the elevator .

2026-03-16 via Nuitee
E
Ezell family_with_children us
10
Pros:

The cleanliness

Cons:

The parking

2026-03-14 via Nuitee
M
MadysonB6 NONE
2
Horrible Hotel
Pros:

Overall horrible experience. My room was cancelled, once I got it re-reserved for the one I wanted, I was then downgraded to a dirty room without any discount. The staff was not helpful at all. They double charged my card. The only good part of the trip was checking out via phone and leaving.

2026-03-12 via Tripadvisor
E
Eich couple us
5
Disappointed
Pros:

I love the parking connected to the hotel.

Cons:

What I didn’t like is what was previewed when booking was not available to the public as it shows.

2026-03-12 via Nuitee
S
suzysP3950YG NONE
10
StLouis trip
Pros:

Great hotel and excellent location! Clean, many amenities and we were overall pleased. Only negative was motorcycle noise outside the hotel until late in the evening. It in no way impacted our stay but was definitely irritating. Such a great hotel in such a great location.

2026-03-11 via Tripadvisor
T
Thessa couple us
9
2026-03-11 via Nuitee
V
V2932HSlaurab NONE
10
Great stay at the Hyatt Hotel St. Louis at the Arch!! Loved it!
Pros:

The location of this hotel is wonderful as it is right at The Arch and the associated museum. So convenient for walking to many sites of interest. The hotel also is not far from the Metro Link station so I was able to take Metro Link to the hotel from the airport (only $2.50). Staff was wonderful and considerate and my room was a perfect small jewel that was just right for me with a fabulous view of The Arch that I loved to see in the morning and at night. I was able to check in to my room early and that was wonderful after a long night of getting ready to travel and an early flight.

2026-03-09 via Tripadvisor
L
Luis Pilot family_with_children co
9
2026-03-09 via Nuitee
A
Aaron couple us
1
Would not recommend staying here again, especially for the price
Pros:

I liked that it was right down the road from the casino as well as quite a few other things downtown

Cons:

Only thing that I did not like is there was tons of people $50 to park your car with no on-site parking only Violet parking and I really don’t like people driving my car and had to wait because I had a manual vehicle very little security. I had people knocking at my door throughout the whole night Barely got any sleep. I was so tired from my doorbell. I did not even wake up by the time I got some rest it was roughly around 4 o’clock in the morning and I paid $480 for a room with no view and the only thing I was looking at was a flat roof and the other side of the building Highly doubtful I will ever stay at this place again

2026-03-09 via Nuitee
T
Tifany family_with_children us
8
Pros:

Clean, excellent location

Cons:

Long waits for elevators

2026-03-09 via Nuitee
D
Dakota extended_group us
10
2026-03-09 via Nuitee
A
Anna-Carin extended_group us
10
2026-03-08 via Nuitee
J
Jalyn couple us
10
Excellent every time
Pros:

Our favorite hotel when we come visit the city. So clean, great customer service, and right next to the arch! Great private parking too! (We love STL)

2026-03-07 via Nuitee
A
Athena couple us
9
2026-03-05 via Nuitee
K
Kevin couple us
8
2026-03-04 via Nuitee