Hyatt Regency Saint Louis at The Arch

Hotels
Hyatt Regency
8.1 (4851 reviews)
315 Chestnut Street , Saint Louis , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Power outages
Dirty shower

Categories

Cleanliness
7.36
Shower was dirty; some rooms had issues with maintenance.
Service
8.83
Staff were friendly and helpful during check-in.
Location
9.37
Great location near the Arch, perfect for sightseeing.
Room Quality
7.82
Some rooms were clean and nice, but others had significant issues.
Amenities
7.35
Limited amenities; no free breakfast and parking is expensive.
Value for Money
7.31
High price for the standards, considering the renovations needed.
Food and Beverage
8.36
Restaurant was good but no free breakfast offered.
Overall Experience
8.43
Mixed experiences due to power outage and staff communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:02

Property Description

Luxurious Accommodations
Located steps away from the iconic Gateway Arch, Hyatt Regency Saint Louis at The Arch offers modern rooms with 50-inch flat-screen TVs and complimentary WiFi. Each room comes equipped with a small refrigerator and ironing facilities for added convenience.

Exceptional Amenities
Guests can maintain their fitness routine at the 24-hour fully equipped gym or take care of business needs at the on-site business center. Indulge in delectable dining options at RED Kitchen, Ruth’s Chris Steak House, and Brewhouse Historical Sports Bar, offering a variety of culinary experiences. Unwind at RED Bar with hand-crafted cocktails made from the freshest ingredients.

Prime Location
Conveniently situated in the city center, the hotel is within walking distance of Busch Stadium and a short drive to Anheuser-Busch Brewery. Experience the best of St. Louis during your stay at Hyatt Regency Saint Louis at The Arch.

Book your stay now to experience luxury and convenience at its finest at Hyatt Regency Saint Louis at The Arch.

Important information:

Guests may bring a pet for an additional cleaning fee per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.40 per day.

Location

Guest Reviews

8.1
Based on 4851 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.43
K
Kirsten couple us
5
Disappointed
Pros:

Location

Cons:

Cost of valet or self parking.
Bathroom had hair in the shower drain and was not stocked properly with towels. Hotel staff came and cleaned the bathroom but not until I had to go to the front desk and ask for the manager. Tried calling but no answer.

2026-07-04 via Nuitee
L
Leah Ann couple us
10
Beautiful hotel and had a very comfortable stay. Thank you!
Pros:

Clean, accommodating, kind and helpful staff

Cons:

Nothing from the hotel’s restaurants are available to eat after midnight.

2026-07-04 via Nuitee
J
Jack couple au
8
2026-07-04 via Nuitee
F
Fortner solo_traveller us
10
Pros:

Close to everything and nice.

Cons:

Wait time for elevators after the baseball game

2026-07-04 via Nuitee
H
Heather couple us
10
2026-07-04 via Nuitee
L
Lisa solo_traveller us
10
The manager was very very nice and so is the hotel
Pros:

Clean , convent, great sleep great area

Cons:

Everything was good

2026-07-04 via Nuitee
M
Mary couple ca
10
2026-07-03 via Nuitee
V
Vichy solo_traveller us
8
Pros:

Location was good and the hotel was nice. Matt in guest services was my favorite, and thanks to Wyatt for helping get us a room.

Cons:

This website did not book our room, so we almost did not have a room at all on a crazy busy night where all the costs skyrocketed for some sorority event.

2026-07-02 via Nuitee
K
Kim couple us
5
Pros:

Location was great, staff friendly

Cons:

Air conditioning in room didn’t work. After being out all day in 95 degree weather, we were looking forward to a cold room. Maintenance tried to repair but no luck. 80 degrees in the room all night. Hotel was fully booked so couldn’t swap rooms.

2026-07-02 via Nuitee
J
Jaime Alberto family_with_children us
8
2026-07-01 via Nuitee
M
Matt family_with_children us
1
Not worth it.
Pros:

Proximity to the arch and Busch stadium.

Cons:

Not having my daughter grab a used vape pin out of floor as soon as we get there… not getting barraged by the valet. Not having a bug crawl on us in the middle of the night

2026-07-01 via Nuitee
B
Brian couple us
8
Pros:

Clean

Cons:

N/a

2026-06-30 via Nuitee
A
Armstrong couple us
7
2026-06-30 via Nuitee
M
Marcus Smt6 solo_traveller us
10
Pros:

How close it was the arch

2026-06-30 via Nuitee
J
John solo_traveller us
7
2026-06-30 via Nuitee
J
Johannes solo_traveller at
8
2026-06-29 via Nuitee
D
David family_with_children us
10
Cons:

El baño estaba sucio

2026-06-29 via Nuitee
M
Marvin couple us
8
My stay was as expected from Hyatt, my preferred hotel.
Pros:

I liked the proximity to the event.

Cons:

I did not like how congested it was.

2026-06-29 via Nuitee
J
Janelle couple us
10
2026-06-29 via Nuitee
J
Jami couple us
9
Beautiful view of the arch. Wonderful staff. Amazing stay
Pros:

Clean and smelled so good inside! Staff were wonderful!

Cons:

No free breakfast or coffee included

2026-06-29 via Nuitee