Hyatt Regency Saint Louis at The Arch

Hotels
Hyatt Regency
8.1 (4790 reviews)
315 Chestnut Street , Saint Louis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Power outages
Dirty shower

Categories

Cleanliness
7.36
Shower was dirty; some rooms had issues with maintenance.
Service
8.83
Staff were friendly and helpful during check-in.
Location
9.37
Great location near the Arch, perfect for sightseeing.
Room Quality
7.82
Some rooms were clean and nice, but others had significant issues.
Amenities
7.35
Limited amenities; no free breakfast and parking is expensive.
Value for Money
7.31
High price for the standards, considering the renovations needed.
Food and Beverage
8.36
Restaurant was good but no free breakfast offered.
Overall Experience
8.43
Mixed experiences due to power outage and staff communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:02

Property Description

Luxurious Accommodations
Located steps away from the iconic Gateway Arch, Hyatt Regency Saint Louis at The Arch offers modern rooms with 50-inch flat-screen TVs and complimentary WiFi. Each room comes equipped with a small refrigerator and ironing facilities for added convenience.

Exceptional Amenities
Guests can maintain their fitness routine at the 24-hour fully equipped gym or take care of business needs at the on-site business center. Indulge in delectable dining options at RED Kitchen, Ruth’s Chris Steak House, and Brewhouse Historical Sports Bar, offering a variety of culinary experiences. Unwind at RED Bar with hand-crafted cocktails made from the freshest ingredients.

Prime Location
Conveniently situated in the city center, the hotel is within walking distance of Busch Stadium and a short drive to Anheuser-Busch Brewery. Experience the best of St. Louis during your stay at Hyatt Regency Saint Louis at The Arch.

Book your stay now to experience luxury and convenience at its finest at Hyatt Regency Saint Louis at The Arch.

Important information:

Guests may bring a pet for an additional cleaning fee per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.40 per day.

Location

Guest Reviews

8.1
Based on 4790 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.43
J
Jayson family_with_children us
10
Great stay and comfortable!
Pros:

location
facility beautiful
comfortable

Cons:

nothing

2026-05-30 via Nuitee
D
Dusty couple us
10
2026-05-29 via Nuitee
S
Satin family_with_children us
9
Clean, comfortable, and we felt safe!
Pros:

Food on site!

Cons:

Paying for parking

2026-05-29 via Nuitee
R
Ripley extended_group us
10
2026-05-29 via Nuitee
T
thierry extended_group fr
8
2026-05-29 via Nuitee
J
Joshua solo_traveller us
9
2026-05-29 via Nuitee
R
Ruben couple es
9
Pay for parking is no good
2026-05-28 via Nuitee
L
LUCY extended_group us
10
Beautiful hotel in a great location with excellent service and good restaurants. Will definitely stay there again.
Pros:

Location, beautiful decor, cleanliness, and service.

Cons:

Nothing

2026-05-28 via Nuitee
A
Ankita couple ca
8
It was a rushed stay but would come back for a longer trip.
Pros:

The location and room

Cons:

Long wait for valet parking and was the only option

2026-05-28 via Nuitee
A
ALFRED couple us
9
Pros:

THE VIEW. THE MISSISSIPPI RIVER AND GATEWAY ARCH. THE CITY WITH BUSCH STADIUM IN THE DISTANCE. APPEARED TO BE A SAFE LOCATION AND WALKABLE TO DOWNTOWN SPOTS.

2026-05-28 via Nuitee
A
Alanser family_with_children us
6
2026-05-28 via Nuitee
A
Amy couple us
10
Cons:

They only had valet parking on the weekend. Paying $50 for someone to park my car and not get a choice was ridiculous.

2026-05-28 via Nuitee
D
Dustin solo_traveller us
8
2026-05-28 via Nuitee
K
KEYURKUMAR extended_group us
8
2026-05-27 via Nuitee
T
Teresa couple us
6
Pros:

Location

Cons:

The room was dated and dirty under appliances and behind couches in the hallways

2026-05-27 via Nuitee
E
Eduardo extended_group us
9
Pros:

The hotel’s location was excellent, right next to the Gateway Arch and the riverfront. Our room had a great view of the Arch. The room itself was clean, and most of the staff members were friendly and welcoming.

Cons:

At check-in, I was told that signing up for the Hyatt loyalty program would allow me to upgrade to a higher floor. I agreed based on that conversation, but the additional upgrade charge wasn’t mentioned until afterward. I would have appreciated clearer disclosure of the cost before consenting.

2026-05-26 via Nuitee
A
ANITA couple us
4
Horrible staff
Pros:

Location

Cons:

I was over charged for incidental’s and parking having to fight to get my money back

2026-05-26 via Nuitee
S
Stacy family_with_children us
10
Pros:

Location to arch

2026-05-25 via Nuitee
N
Nancy couple us
10
Right in the heart of the arches. Views were awesome.
Pros:

It was very busy. BUT the staff was efficient and helpful and polite. Room was clean and comfortable.

2026-05-25 via Nuitee
C
Cooper couple us
10
2026-05-25 via Nuitee