The Cavendish London

Hotels
•
Ascott The Residence
9 (4632 reviews)
81 Jermyn Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room size problems
Need for renovation

Categories

Cleanliness
8.6
Mixed reviews on cleanliness; specific mentions of needing improvement.
Service
10
Staff were generally described as helpful and friendly across multiple reviews.
Location
10
Consistently praised for its central and convenient location.
Room Quality
8.07
Noted issues with room size and age; some rooms needed renovation.
Amenities
8.61
Mixed feedback; some amenities were appreciated, but others like the minibar were lacking.
Value for Money
8.56
General satisfaction but some complaints about room sizing affecting perceived value.
Food and Beverage
8.59
Breakfast praised but some found it repetitive; overall good quality.
Overall Experience
9.55
Overall experience was positive, with notable concerns addressed in specific categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:11

Property Description

Luxurious Accommodations and Amenities
The Cavendish London, located in Piccadilly, offers elegant and modern rooms with designer bathrooms and high-end amenities. Enjoy the comfort of air-conditioned rooms, flat-screen TVs, and free Wi-Fi during your stay.

Award-Winning Dining Experience
Indulge in a culinary masterpiece at the Mayfair Lounge & Grill, inspired by the renowned Rosa Lewis. Taste exquisite dishes made from the finest local and international ingredients, promising a delightful and sophisticated dining experience.

Prime Location and Accessibility
Situated just a short walk from Buckingham Palace and Trafalgar Square, the hotel provides easy access to iconic landmarks and premier shopping destinations. With Piccadilly Tube Station nearby, exploring the vibrant city of London is convenient for guests.

Book your stay at The Cavendish London for a luxurious and memorable experience in the heart of London.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per hour.

Location

Property Video

Guest Reviews

9
Based on 4632 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.07
Amenities: 8.61
Value for Money: 8.56
Food and Beverage: 8.59
Overall Experience: 9.55
L
Leman • couple • au
4
Unlikely to go again.
Pros:

Location

Cons:

Cleanliness needs improving. Room service meals were very average.

2026-01-10 • via Nuitee
R
Raffaele • couple • it
10
Posizione strategica e zona decisamente centrale. Il personale molto attento, e tutti molto cordiali.
Pros:

Posizione strategica e zona decisamente centrale.
Il personale molto attento, e tutti molto cordiali.

Cons:

Nulla da segnalare

2026-01-10 • via Nuitee
F
Ferit • couple • gb
7
2026-01-10 • via Nuitee
J
Jamie • couple • gb
10
2026-01-09 • via Nuitee
S
Sasitorn • extended_group • th
10
2026-01-09 • via Nuitee
S
Sasitorn • extended_group • th
10
2026-01-09 • via Nuitee
M
Marcus • couple • no
10
2026-01-08 • via Nuitee
D
David • extended_group • es
8
Pros:

Muy buena ubicación.
Habitaciones silenciosas.
Camas grandes y cómodas.
Personal atento y profesional.

Cons:

Frío en las habitaciones.(no puedes controlar el sistema desde la habitación)
El agua caliente de las duchas tarda mucho en salir y sin presión.

2026-01-07 • via Nuitee
M
Michael • solo_traveller • ie
5
Gone downhill
Pros:

Location

Cons:

Tired. Poor facilities, room was freezing on arrival - heating wasn’t turned on.

2026-01-07 • via Nuitee
J
José Olivier • family_with_children • ch
6
Bien situé mais hôtel vieillissant
Pros:

La situation géographique idéale
Cafés thés et eau dans la chambre

Cons:

La taille des chambres est minuscule
Isolation de la chambre mauvaise (on entend les voisins quand ils se douchent, se rasent ou parlent)
L’odeur des chambres de renfermé
Hôtel vieillissant

2026-01-06 • via Nuitee
L
Lisa • family_with_children • fr
9
2026-01-06 • via Nuitee
O
Olli • couple • fi
10
2026-01-06 • via Nuitee
A
Angelica • family_with_children • it
10
Hotel top in una città meravigliosap
Pros:

Tutto perfetto, la camera ampia così come il bagno. I servizi disponibili in camera top. Il personale gentile e sempre disponibile, posizione centralissima.

Cons:

La moquette nella camera

2026-01-06 • via Nuitee
C
Clare • extended_group • gb
8
Clean and functional.
Pros:

Reception staff were utterly charming and very helpful. Room was nice and clean.

Cons:

I had trouble understanding the very complicated shower set up. There are three dials and it wasn’t clear what controlled which with the net result that I had trouble turning off the water, adjusted the temperature by mistake and scalded myself.

2026-01-06 • via Nuitee
S
Samira H • extended_group • dz
8
Bon souvenir à recommander fortement
Pros:

Le petit déjeuner est parfait, le bagagiste AHMED était très professionnel et son service impeccable rien que par rapport à AHMED je recommande vivement votre Hôtel

Cons:

Les vitres à changer pas insonorisé trop de bruit et pas de rideau électrique donc la lumière dérange

2026-01-05 • via Nuitee
M
mirko • family_with_children • it
9
Pros:

posizione, cambio teli e asciugamani e prodotti per la pulizia.

Cons:

servizio in camera di scarsa qualità. colazione senza riscaldamento

2026-01-05 • via Nuitee
S
sebastien • couple • fr
8
2026-01-05 • via Nuitee
M
Michela • family_with_children • it
10
2026-01-05 • via Nuitee
J
Jorge Manuel • family_with_children • mx
7
Buen lugar, precio calidad
Pros:

La ubicación

Cons:

Que pedí un cuarto para tres, el primer día solo había dos toallas de baño, y no estaba la cama hecha

2026-01-05 • via Nuitee
V
Valerie • couple • gb
10
Well worth a visit good location and with great rooms
Pros:

Location. Room was comfortable with 2 x big beds and plenty toiletries.

Cons:

The breakfast was a bit chaotic but generally good

2026-01-05 • via Nuitee