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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Horse riding nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Luxurious Landmark Hotel in Mayfair
Historic Elegance: Opened in 1929, Grosvenor House has been a favorite of royalty and celebrities, offering luxurious guest rooms and extensive facilities for a truly memorable stay.
Diverse Amenities: From a stylish cocktail bar to a well-equipped fitness center and 31 meeting rooms, guests can enjoy a range of facilities to cater to their needs during their stay.
Culinary Delights: Indulge in a classic American dining experience at JW Steakhouse, known for its tender grilled cuts of beef and fresh seafood. For a lighter meal, Park Lane Market offers a selection of light bites and classic American candy.
Experience the charm and sophistication of Grosvenor House in Mayfair. Book now for an unforgettable stay!
Property Policies
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 60 per day.
Location
Property Video
Guest Reviews
Two of us booked the Magic Faraway Tree afternoon tea to celebrate milestone birthdays. The sandwiches, scones and cakes were excellent. The cakes were Magic Faraway Tree themed & there was even a chocolate smoking tree, very cleverly done. There was a large selection of teas and several jams to have with the scones. The atmosphere was very relaxed and the staff were very attentive. Saiful went out of his way to make sure we enjoyed ourselves.
Being on site for awards dinner. Excellent breakfast
Expensive
El Hotel es fabuloso como los JW nos tiene acostumbrado. Se encuentra frente al Hyde Park y walking distance a las principales calles como Oxford Street y Regent para hacer compras y pasear. Tiene 3 restaurantes y un Starbucks dentro del Hotel. Además cuenta con un lounge que parece el de un Aeropuerto y siempre está para agarrar un café , una gaseosa o picar algo.
Mada
Francesco at the bar in the JW Marriott Grosvenor House is a true professional and a master of his craft. From the moment I sat down, his attention to detail, skill behind the bar, and genuine hospitality immediately stood out. Every cocktail was exceptional, prepared with precision and care.
What really made the experience memorable was Francesco’s attitude and customer service. He has a natural ability to make guests feel welcome while maintaining a high level of professionalism. The conversations were engaging, the service was flawless, and his recommendations were spot on.
Francesco represents the very best of hospitality. Experiences like this are what separate an average visit from a truly great one.
Stayed here with my family. We had two rooms that connected. It was a large suite connected to a standard room. Great layout and space. Highly recommend for a family setup. The restaurant and exec lounge were very nice and worked well. Food was good generally (we mostly had desserts and chips). Great location across from Hyde park and the local pub is fantastic. The only reason I didn’t give this 5 stars is the bathroom needs a remodel. It’s quite dated.
One of the nicest hotels we have stayed in for years. The support of the staff was exceptional and they couldn't do enough to make our stay so special. We mentioned it was our anniversary and they went overboard to make it a great experience. Definitely on the top of our list for returns to London in the future.
Also, the location is perfect for everything. You are within most of the major underground lines within a 5 - 10 min walk, just around the corner from Oxford Street for those that want to shop and right across the road from Hyde Park, which is very relaxing when the weather is so nice.
I recently stayed at the London Marriott Hotel Grosvenor Square and had a great experience. The rooms are comfortable and well-appointed, with a classic and elegant style that feels both refined and welcoming.
The staff was excellent — professional, attentive, and genuinely friendly throughout the stay. The on-site dining options were also a highlight.
Overall, it’s a sophisticated hotel that I would happily stay at
This Hotel is always a 5 star experience. The Associates are the best, they made this an exceptional stay for us. The rooms are Elegant and well appointed and quiet. The location is ideal, especially if this is your first visit to London.The Restaurant and Bar and Tearoom I would visit even if I was not staying here. Our Welcome and Valentine’s Day was made very special by Anna, Becky and the team.The personal attention to making our stay special was most appreciated.
We can’t wait to return.
I visited here in April for a St George’s day club meal. The hotel and ballroom itself were amazing, grand chandeliers and everything was spotless. The meal was great and the staff were excellent, always on hand with a friendly smile. The day itself was great and we had an excellent time.
Wonderful location, staff and accommodations
The pillows.
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