Embassy Suites by Hilton Indianapolis North

Hotels
Embassy Suites Hotels
8 (768 reviews)
3912 Vincennes Road , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent room amenities

Categories

Cleanliness
6.58
Several reviews noted issues with cleanliness, such as thick dust and stained linens.
Service
9.05
Positive comments regarding friendly and helpful staff.
Location
8.59
Conveniently located with various nearby stores, though some reviews mentioned issues like litter.
Room Quality
7.54
Mixed feedback with some rooms being spacious but others lacking necessary amenities like towels.
Amenities
8.07
Good amenities for families, though some facilities like the pool required maintenance.
Value for Money
8.53
Overall good value for the offered amenities and services.
Food and Beverage
7.58
Breakfast was mentioned positively, but there were suggestions for improvement.
Overall Experience
8.05
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Luxurious Accommodations
Embassy Suites by Hilton Indianapolis North offers spacious suites with separate sleeping and living areas, along with convenient amenities like microwaves and refrigerators.

Convenient Services
Enjoy complimentary shuttle service within a 3-mile radius, making it easy to explore nearby attractions such as the Indianapolis Motor Speedway and the Indianapolis Zoo.

Exceptional Amenities
Start your day right with a free cooked-to-order breakfast and unwind in the evenings with complimentary cocktails. Stay active at the fitness facilities or take care of business at the on-site business center.

Experience comfort and convenience at Embassy Suites by Hilton Indianapolis North. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 768 reviews
Cleanliness: 6.58
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.05
S
Stacey couple us
5
Property was great just we had someone next to us that were loud all night. We called front desk we even knocked on ther
Pros:

Property was great very nice hotel for the money.

Cons:

Our next door neighbor was very loud all night.

2026-02-11 via Nuitee
J
Jeremiah family_with_children us
10
Pros:

I fell during my stay and the staff made sure I was alright. It was a good visit.

Cons:

Nothing everything was fine.

2026-01-29 via Nuitee
S
Sanders family_with_children us
7
Pros:

Good

Cons:

Lack of company not shoveling the parking lot. If not by truck then manually. It's for the customers not the staff convenience.

2026-01-28 via Nuitee
M
Melissa couple us
10
It was very nice.
Pros:

I like how nice the front desk employee was, I didn't have to wait until 4 to check in.

Cons:

It was snowing when I came, also the pool wasn't available, other than that, I would definitely come again.

2026-01-26 via Nuitee
D
David couple us
9
I’ll stay again at Embassy Suite in a heartbeat.
Pros:

Convenient

2026-01-20 via Nuitee
A
Anzardo Leyva family_with_children us
1
2026-01-20 via Nuitee
M
Michelle family_with_children us
9
The stay was great!The staff you guys should definitely keep around!Very pretty hotel!
Pros:

What I liked about the property was the staff was so understanding of the kids!They were able to meet our needs with no hesitation!The staff was very respectful!

Cons:

What I didn’t like about the property was the area!I think it was a little too busy around the outside with the stores and businesses!I did not like the fact that they didn’t accept our visa prepaid cards!I also did not like the fact of the fire alarm being pulled by someone in the building which caused a headache for us and our kids for a few minutes due to us laying down!

2026-01-20 via Nuitee
C
Crystal family_with_children us
9
First time and won't be the last. Great stay!
Pros:

We typically stay at Holiday Inn Express when we travel, but decided to change it up this trip. The staff was friendly and welcoming. Everything was clean and quiet for our short overnight stay. Will keep Embassy Suites in mind for the future!

Cons:

The ONLY thing I didn't like was the indoor pool. I didn't see it disclosed anywhere on the website that it was heated and maybe that's intentional, but one would expect it to be...am I wrong? This was one of the extra reasons for staying (besides overnight) was to use the indoor pool on a cold rainy night out of town for our two young kids. It was not warm like you'd expect for an indoor pool to be.

2026-01-20 via Nuitee
A
Ashley family_with_children us
10
Pros:

staff very friendly and helpful breakfast was good

2026-01-19 via Nuitee
T
Tomasz family_with_children us
3
Never coming back.
Pros:

Location

Cons:

Plugged toilet, 1.5 hours before maintenance came by. Bad service especially how expensive the hotel was.

2026-01-19 via Nuitee
A
Andre couple us
10
2026-01-19 via Nuitee
A
Ashley family_with_children us
8
Would recommend to friends and family.
Pros:

Breakfast was great.

Cons:

The pool could have been a bit warmer.

2026-01-19 via Nuitee
L
Lashirl family_with_children us
5
Relaxing stay but a little concerning about the cleaning and bug up keep
Pros:

I liked the staff

Cons:

I didn't like that we had ant's in our room and they were supposed to take care of it and didn't

2026-01-19 via Nuitee
T
Tomofumi family_with_children us
7
2026-01-19 via Nuitee
K
Karyn family_with_children us
9
Great location!
Pros:

Great location, lots of choices to eat within 5 minutes of the hotel, also other shopping locations near. Happy hour and breakfast are great amenity.

Cons:

There are a few in room upgrades that could be done!

2026-01-19 via Nuitee
R
Ronneta extended_group us
7
The stay was ok.
Pros:

The staff was ok and the room was good.

Cons:

The weed smell on some staff members and the towels in the bathroom had holes in them old.

2026-01-19 via Nuitee
J
John couple us
10
2026-01-19 via Nuitee
Y
Yenny couple us
7
Pros:

That's good..

Cons:

Some floor wet because people swim and walking around

2026-01-19 via Nuitee
K
Katherine couple us
10
Pros:

Beautiful and staff were great!

Cons:

Elevators were slow and may need maintenance, but it was busy.

2026-01-19 via Nuitee
J
Jamie family_with_children us
8
Pros:

Breakfast! Omelet team was GREAT!!!

Cons:

Value and facility. Old and not as nice.

2026-01-16 via Nuitee