Embassy Suites by Hilton Crystal City National Airport

Hotels
Embassy Suites Hotels
8.5 (752 reviews)
1393 South Eads St , Arlington , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
High parking fees
Room lighting issues

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but issues like clogged sinks and overall room dark conditions were noted.
Service
9.3
Exceptional service highlighted by multiple guests, particularly mentioning staff kindness and support.
Location
9.34
Centrally located in a nice area, with many guests appreciating proximity to attractions.
Room Quality
7.79
Rooms were mostly praised, but there were complaints about lighting and insufficient electrical outlets.
Amenities
7.82
Amenities like breakfast were appreciated, but the high parking fee and no pool were mentioned negatively.
Value for Money
7.78
Mixed sentiments with complaints about additional costs like parking affecting perceived value.
Food and Beverage
8.83
Overall good breakfast and food options were praised, though some specific items were negatively reviewed.
Overall Experience
8.8
Despite some issues, guests generally had a pleasant stay and praised the hotel team.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Convenient Location and Free Shuttle Service

Located just one mile from Ronald Reagan Washington National Airport, the Embassy Suites by Hilton Crystal City National Airport offers a complimentary airport shuttle service, ensuring a hassle-free arrival and departure for guests. The free shuttle to the nearby metro station provides easy access to Washington, D.C.'s iconic attractions like the Pentagon and Washington Monument.

Modern Amenities and Spacious Accommodations

Guests can expect spacious rooms equipped with microwaves and refrigerators, perfect for storing snacks and beverages. The hotel also provides a complimentary cooked-to-order breakfast, setting the tone for a delightful morning. Additionally, the modern fitness center allows guests to stay active during their stay.

Ideal for Business and Events

With close proximity to corporate offices like Boeing and TSA, the hotel is a convenient choice for business travelers. The spacious meeting space offers a suitable venue for conferences and events, making it a versatile option for both work and leisure.

Book your stay at the Embassy Suites by Hilton Crystal City National Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, airport shuttle service is only available to and from Ronald Reagan Washington National Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.5
Based on 752 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
B
Barbara family_with_children us
10
Perfect location for a stay in the Washington DC area.
Pros:

Room was very spacious and clean each day. Staff at the front desk were very helpful and friendly as were the staff at the restaurant and bar. Breakfast was great lots of options.

2026-03-28 via Nuitee
L
Lark couple us
10
2026-03-26 via Nuitee
L
Lonnetta couple us
3
Overall, my stay will be better next time.
Pros:

The property was clean and in a good location

Cons:

I had no hot water and no water pressure during my stay which put me in a very bad situation being that it was my first visit to the state and I had early plans that I had to cancel. Also, my digital key card did not work. They did multiple resets and I was still locked out every time I left my room. So I had to go back and forth from the 5th floor to the help desk several times. It was not a good experience. However, the GM, Kevin, did send me an email after my stay providing a sincere apology. He did provide an incentive in points to make up for the inconveniences.

2026-03-24 via Nuitee
T
Tessie couple us
8
2026-03-23 via Nuitee
A
Alice couple us
9
2026-03-19 via Nuitee
D
Dustin couple us
10
2026-03-16 via Nuitee
D
Debbie couple us
8
2026-03-15 via Nuitee
J
Joanna couple us
7
2026-03-10 via Nuitee
J
John couple us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
M
meljohcod Couples Houston, Texas
10
Great Stay
Pros:

HAMIS was always available. So attentive and helpful. He has a peaceful presence. Phan the bartender is just wonderful. I enjoyed his company watching him serve. Everyone was excited to say Hello to him. I spent 10 days when I finally leave. Love the staff house keeping is great but some are not so great. Overall I am going to tell everyone I know who visits this area to stay here. Great Hotel.

2026-02-26 via Tripadvisor
7
728felixo Business
10
Great Meet And Greet At Embassy Suites For Your Stay . . .
Pros:

Mery, And Juana The Bus Employees Was Awesome Taken Care Breakfast Area I Appreciate Their Hospitality And They Should Be Recognized They're Work. . .
Thank You!!

2026-02-26 via Tripadvisor
R
rickhallmarine Business Smithfield, Virginia
10
Very helpful and kind staff.
Pros:

Staff is always very kind and helpful.

2026-02-26 via Tripadvisor
J
J3870SGgregoryg Business
10
Excellent Staff - Excellent Experience
Pros:

The staff here are top notch! Their experience and training is very evident in all interactions. At the front desk, Alexis, Seth, and Isaiah are an absolute pleasure to encounter, take care of both anything and everything. Sometimes before I even ask! Definitely recommend this location as my go to option for DC business trips.

2026-02-24 via Tripadvisor
1
10germanm Business
10
Customer satisfaction
Pros:

FNU help us arrange a room to changed out of our service uniform. So helpful and so nice

2026-02-23 via Tripadvisor
N
Nomad14870283094 Business
8
Great Stay the Embassy Suites Way!
Pros:

The front desk staff was great with our group check in and Abdel in catering also did a great job handling our private reception! Thank you Hilton and Embassy Suites for establishing a standard and maintaining it!

2026-02-21 via Tripadvisor
E
E4385SRjosephs Family
10
Seth deserves credit
Pros:

I recently stayed at Embassy Suites and had an outstanding experience, largely due to the exceptional front desk team. Seth consistently goes above and beyond; his professionalism and attentiveness at the front desk left a lasting impression and greatly enhanced my stay. Isaiah was also helpful and courteous, contributing to a positive overall impression of the staff. The remainder of the team was excellent as well, but Seth’s service stood out in a particularly memorable way.

If you’re considering Embassy Suites, you can expect warm, attentive, and professional service from the staff, with noteworthy commendations for Seth and Isaiah.

2026-02-21 via Tripadvisor
D
docf2026 Business
10
Happy to stay there again.
Pros:

Embassy Suites Arlington Virginia. I stay there periodically. Well done. Service was great. Helen and Mario were very professional and helpful — top rate.

2026-02-21 via Tripadvisor
2
201patricku Business
10
I would recommend this hotel to other people
Pros:

Great Customer Service, especially Helen

2026-02-20 via Tripadvisor
B
B5670HLahmada Business
10
Amazing
Pros:

Fnu and Helen were great, made sure I was welcome and made my exit very easy.

2026-02-20 via Tripadvisor
J
jar0ddr Business
10
Top tier
Pros:

My stay was absolutely amazing — one of the smoothest experiences I’ve ever had. The breakfast was great, and the room was extremely comfortable. However, the true highlight of my stay was the staff.

Isaiah & Seth went above and beyond — not just for me, but for my colleagues as well. His professionalism, kindness, and willingness to help truly made the experience phenomenal.

Thank you again, Isaiah & Seth for making our stay exceptional!

Louisiana Ross

2026-02-20 via Tripadvisor