Embassy Suites by Hilton Crystal City National Airport

Hotels
Embassy Suites Hotels
8.5 (720 reviews)
1393 South Eads St , Arlington , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
High parking fees
Room lighting issues

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but issues like clogged sinks and overall room dark conditions were noted.
Service
9.3
Exceptional service highlighted by multiple guests, particularly mentioning staff kindness and support.
Location
9.34
Centrally located in a nice area, with many guests appreciating proximity to attractions.
Room Quality
7.79
Rooms were mostly praised, but there were complaints about lighting and insufficient electrical outlets.
Amenities
7.82
Amenities like breakfast were appreciated, but the high parking fee and no pool were mentioned negatively.
Value for Money
7.78
Mixed sentiments with complaints about additional costs like parking affecting perceived value.
Food and Beverage
8.83
Overall good breakfast and food options were praised, though some specific items were negatively reviewed.
Overall Experience
8.8
Despite some issues, guests generally had a pleasant stay and praised the hotel team.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Convenient Location and Free Shuttle Service

Located just one mile from Ronald Reagan Washington National Airport, the Embassy Suites by Hilton Crystal City National Airport offers a complimentary airport shuttle service, ensuring a hassle-free arrival and departure for guests. The free shuttle to the nearby metro station provides easy access to Washington, D.C.'s iconic attractions like the Pentagon and Washington Monument.

Modern Amenities and Spacious Accommodations

Guests can expect spacious rooms equipped with microwaves and refrigerators, perfect for storing snacks and beverages. The hotel also provides a complimentary cooked-to-order breakfast, setting the tone for a delightful morning. Additionally, the modern fitness center allows guests to stay active during their stay.

Ideal for Business and Events

With close proximity to corporate offices like Boeing and TSA, the hotel is a convenient choice for business travelers. The spacious meeting space offers a suitable venue for conferences and events, making it a versatile option for both work and leisure.

Book your stay at the Embassy Suites by Hilton Crystal City National Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, airport shuttle service is only available to and from Ronald Reagan Washington National Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.5
Based on 720 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
J
Joanne couple us
10
2026-02-14 via Nuitee
M
Metin solo_traveller nl
9
Prima
Pros:

De ruimte

Cons:

Niets

2026-02-14 via Nuitee
K
Krishna couple us
10
2026-02-11 via Nuitee
E
Everett extended_group us
10
2026-02-09 via Nuitee
B
Brasileiro Lopes family_with_children us
8
2026-01-31 via Nuitee
D
darryl couple us
10
2026-01-31 via Nuitee
D
Dachelle couple us
1
Do not stay here keep your money!!!!
Pros:

Nothing

Cons:

Lies about the room size claiming the living room counts as one room when that’s not what the description says, the room wasn’t clean, the light in the bathroom flickered relentlessly when turned on unless you smack it it in to stop it, hid the $50 a night parking fee that you apparently have to pay even if you park at the front of the hotel or get towed, only refunded $200 of the refundable bullshit fee they make up for incidentals and charged my card for $100 when we didn’t use anything to warrant that I never even review on here but this was by far the worst stay I’ve ever had anywhere in my life please do not wastes your money on this hotel it’s not worth it in the slightest!!!!

2026-01-29 via Nuitee
A
Anthony couple us
6
It was ok
Pros:

Brunch

Cons:

The heat in my corner room wasn’t working & was notified corner rooms have that issue & my toilet was running, so I needed maintenance as soon as I checked in

2026-01-28 via Nuitee
D
Dawn couple us
10
2026-01-27 via Nuitee
R
Ramon couple us
9
Good
Pros:

Everything was good

Cons:

I couldn't stay longer

2026-01-22 via Nuitee
S
Sarah couple us
9
My spouse and I thoroughly enjoyed our stay and look forward to returning with our whole family.
Pros:

Isaiah graciously accommodated me checking into my room a little early. Complimentary drinks at the bar were a perfect touch to the evening, and the hotel room was spacious, very comfortable, and superbly clean, stocked, and organized.

2026-01-21 via Nuitee
C
Carmen family_with_children es
9
2026-01-20 via Nuitee
D
Davis couple us
9
2026-01-20 via Nuitee
C
Clyde family_with_children us
10
Great for short get away
Pros:

Centrally located in a nice area

Cons:

Nothing

2026-01-20 via Nuitee
D
Danielle couple us
9
Great weekend getaway
Pros:

Everything was so nice and efficient. Breakfast was really impressive and the free drinks were an excellent touch!

Cons:

The parking fee. I think that should be disclosed on the page when you go to book the room. I was surprised it was 50 dollars.

2026-01-20 via Nuitee
I
Isaiah couple us
10
10/10 highly recommend !
Pros:

Very exceptional service, from checking in to the happy hour, creative experience with the welcome into our rooms. Everything was just so well organized and would highly recommend for future stays !

Cons:

Nothing bad to say about the property.

2026-01-20 via Nuitee
J
Jogues family_with_children us
5
During my stay in a “Suite”, several cleanliness and maintenance issues (musty odor, unclean bedding, shower residue, br
Pros:

The atrium look very nice.

Cons:

The reception staff provided a world class service.

2026-01-19 via Nuitee
L
Linda family_with_children us
9
The stay was very good.
Pros:

The room was excellent. Breakfast staff could be more friendly.

Cons:

More cups and some water could be in rooms. Ice Machine was broken on the floor we were own.

2026-01-19 via Nuitee
M
Melody solo_traveller us
10
Very nice accommodations and staff. Just wish the shuttle would have been available
Pros:

I liked the breakfast and courteous staff. The location was really good. I needed a room for the night because my flight was cancelled and it was close to the airport.

Cons:

I was told that I could schedule a shuttle to the airport. When I got downstairs, the worker stated nothing has been set up but I could schedule one then. The lady at the front desk called with no response from the Shuttle. So I waited a while then ended up calling an uber. The uber got there before the shuttle so I road the uber.

2026-01-19 via Nuitee
O
Octavia couple us
2
So bad tgat I wrote a letter before checking out & I contacted Booking.com & no followup with one of my concerns
Pros:

Modern & Spacious

Cons:

Several things!

2026-01-19 via Nuitee