Embassy Suites by Hilton Crystal City National Airport

Hotels
•
Embassy Suites Hotels
8.5 (884 reviews)
1393 South Eads St , Arlington , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
High parking fees
Room lighting issues

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but issues like clogged sinks and overall room dark conditions were noted.
Service
9.3
Exceptional service highlighted by multiple guests, particularly mentioning staff kindness and support.
Location
9.34
Centrally located in a nice area, with many guests appreciating proximity to attractions.
Room Quality
7.79
Rooms were mostly praised, but there were complaints about lighting and insufficient electrical outlets.
Amenities
7.82
Amenities like breakfast were appreciated, but the high parking fee and no pool were mentioned negatively.
Value for Money
7.78
Mixed sentiments with complaints about additional costs like parking affecting perceived value.
Food and Beverage
8.83
Overall good breakfast and food options were praised, though some specific items were negatively reviewed.
Overall Experience
8.8
Despite some issues, guests generally had a pleasant stay and praised the hotel team.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Convenient Location and Free Shuttle Service

Located just one mile from Ronald Reagan Washington National Airport, the Embassy Suites by Hilton Crystal City National Airport offers a complimentary airport shuttle service, ensuring a hassle-free arrival and departure for guests. The free shuttle to the nearby metro station provides easy access to Washington, D.C.'s iconic attractions like the Pentagon and Washington Monument.

Modern Amenities and Spacious Accommodations

Guests can expect spacious rooms equipped with microwaves and refrigerators, perfect for storing snacks and beverages. The hotel also provides a complimentary cooked-to-order breakfast, setting the tone for a delightful morning. Additionally, the modern fitness center allows guests to stay active during their stay.

Ideal for Business and Events

With close proximity to corporate offices like Boeing and TSA, the hotel is a convenient choice for business travelers. The spacious meeting space offers a suitable venue for conferences and events, making it a versatile option for both work and leisure.

Book your stay at the Embassy Suites by Hilton Crystal City National Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, airport shuttle service is only available to and from Ronald Reagan Washington National Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.5
Based on 884 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
I
I7489IEandrewt • Business • Marion, Iowa
10
Always Consistent Brand
Pros:

Overall atracks rated 8.8/10. Good location and quality for the price and all you get.

Room- Nice, good desk and spacious. The shower left a little bit to be desired

Gym-Did not go in.

Misc- Fast check in, a bit small garage for parking which was $50 a night.

2026-07-18 • via Tripadvisor
D
dee2015345 • Family • South Windsor, Connecticut
10
Warm and welcoming!
Pros:

Helen was helpful and supportive all t days!
We had positive interactions with all the employees.

2026-07-17 • via Tripadvisor
J
johnqL3481AB • Family
10
Amazing family reunion
Pros:

Everything was great! Finu made sure that helped us with everything

2026-07-13 • via Tripadvisor
L
L4944TQstephanieb • Family
10
Lovely stay!
Pros:

Helen was extremely helpful and the rooms were clean and comfortable

2026-07-13 • via Tripadvisor
L
LaQuinta • extended_group • us
9
2026-07-13 • via Nuitee
1
186nealr • Solo travel • North Adams, Massachusetts
8
Embassy Suites Crystal City: Good value, nice location, with a bit of a dated design
Pros:

The Embassy Suites by Hilton Crystal City National Airport is an example of the "classic" late 1980s and 1990s Embassy Suites--big atrium, rooms arrayed along the balcony overlooking the atrium. The architecture is kind of dated, but the hotel was clean and in good repair. The room, a suite, was clean, the bed was comfortable, but the furnishings could use a bit of a refresh. But the bathroom was straight out of the last century...clean and functional, but showing its age. Amenities were solid...fitness center was modern and clean, wifi was fast and stable, and breakfast was the "classic" Embassy Suites buffet.

A big plus for this hotel is its location. One metro stop from the airport (Crystal City Yellow and Blue Lines) and then a 5-minute walk to the hotel. There is also an airport shuttle. Or using the Pentagon City Metro stop, about a 10-minute walk from the hotel. Lots of businesses, shopping, and restaurants in the area near the hotel; and a Metro ride to buildings and attractions in the DC area.

A shoutout to Tony, who was working the front desk on the overnight shift. I had to check out early for a flight, and he checked to make sure the airport shuttle was on time and that everything else was in order. A fine representative of the hotel, as were the people working the breakfast area.

Overall, the Embassy Suites by Hilton Crystal City National Airport is a bit dated but is clean, functional, in a good location, and a good value. I would stay here again in this part of the DC area.

2026-07-12 • via Tripadvisor
Z
Zulma • extended_group • us
8
Pros:

El desayuno el restaurante solamente me le desayuno es delicioso fuimos a cenar en familia y la verdad nos fue mal. La comida no sabe bien , la carne carísima y no buena. El puré d papa como pasado y las servilletas olían terrible. El corte de carne que or frenamos no correspondía a lo ofrecido ene el menú.

2026-07-12 • via Nuitee
F
Flyer25811810195 • Business
10
Fnu service
Pros:

Great experience, great guy, 5 stars!

2026-07-10 • via Tripadvisor
Z
Zulma • extended_group • us
10
Pros:

Localización y desayuno

2026-07-09 • via Nuitee
G
Gary • couple • us
10
2026-07-07 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-07-07 • via Nuitee
E
Ed • couple • us
3
it was ok
Cons:

they charged me $300 for parking should be $150. tried to reach out no reply.

2026-07-04 • via Nuitee
1
127danitap • Family
10
Girls Trip we had a great time!
Pros:

Fnu took care of storing our bags while we went to lunch and waited for our time to go to the airport. He was helpful, professional and very nice. Thank you, Fnu.

2026-07-03 • via Tripadvisor
N
N8743JMdenisej • Friends getaway
10
Great Stay!
Pros:

Everything was wonderful. Friendly staff especially Fnu! He was so gracious and helpful!, very much appreciated.

2026-07-03 • via Tripadvisor
F
franpN2379FP • Friends getaway
10
Spectacular Girls’s Trip!
Pros:

We had a great time and was treated very well. Shout out to Fnu! He took very good care of us!

2026-07-03 • via Tripadvisor
S
Southern Belles Boudoir • family_with_children • us
10
Great hotel for a quick night stay in DC.
Pros:

Great location

Cons:

Paying for parking that is attached/under your building.

2026-07-03 • via Nuitee
C
Courtney • solo_traveller • us
8
2026-07-02 • via Nuitee
D
Darnell • solo_traveller • us
10
2026-07-01 • via Nuitee
L
Lilmamap18 • Family • Scottsville, Kentucky
10
Go see Alexis!
Pros:

Alexis went above and beyond to help us! She was friendly, accommodating, and helpful.

2026-06-30 • via Tripadvisor
A
Awilda • extended_group • us
10
It was great , staff was amazing
Pros:

Breakfast was great I just would say the fruit could be better tho .

Cons:

They only had one washer and dryer on the odd floors

2026-06-30 • via Nuitee