Sheraton Suites Philadelphia Airport

Hotels
Sheraton
7.9 (1496 reviews)
4101 B Island Avenue , Philadelphia , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to airport
Pleasant staff
Good food
Cons:
Parking fees
Shuttle service issues
Minor room issues

Categories

Cleanliness
7.51
Facility was clean but mentioned issues with leaks and decor leftover.
Service
8.48
Staff was pleasant and prompt in resolution of issues.
Location
8.02
Close to the airport and good location mentioned frequently.
Room Quality
7.77
Spacious room with some minor issues like bed quality.
Amenities
7.5
Gym is small but nice; issues with parking and shuttle service.
Value for Money
7.46
Room quality noted but parking fees and other costs could deter returning.
Food and Beverage
8.51
Good food at the bar and restaurant; well-received.
Overall Experience
7.98
Overall good experience despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:22

Property Description

Luxurious All-Suite Accommodations:
Experience unparalleled comfort at the Sheraton Philadelphia Suites, where each suite is equipped with modern amenities including a 37-inch flat-screen TV, ironing facilities, and coffee makers for your convenience.

Convenient Location and Services:
Situated just a short drive from Philadelphia International Airport, our hotel offers a complimentary airport shuttle service and a 24-hour front desk to cater to all your needs. Take advantage of our 24-hour fitness center, business center, and laundry services during your stay.

Explore Philadelphia's Attractions:
Located in the heart of the city, our hotel provides easy access to downtown Philadelphia and popular attractions such as Independence Hall and the Liberty Bell. Book your stay now and immerse yourself in the rich history and culture of Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 4.95 per 24 hours.

Location

Guest Reviews

7.9
Based on 1496 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.02
Room Quality: 7.77
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
L
Lorenzo solo_traveller us
4
Cons:

L'aria della stanza

2026-04-17 via Nuitee
P
Patricia couple us
1
2026-04-17 via Nuitee
I
Ivano family_with_children it
8
Ottima struttura vicino all'aeroporto, camere comode e spaziose. Migliorabile attenzione al cliente.
Pros:

Bellissima struttura, modera e con camere grandi e confortevoli. Comodissima per la vicinanza all'aeroporto e la disponibilità della navetta gratuita per l'aeroporto.

Cons:

Avevamo prenotato per 4, ma il divano per i bambini non era stato preparato. Abbiamo chiesto le lenzuola e dopo diverse ore ancora non avevano provveduto. Dopo la seconda richiesta ci hanno finalmente portato le lenzuola e abbiamo dovuto fare il letto autonomamente: non è il tipo di servizio e accoglienza che ci si aspetterebbe da un 4 stelle di questo richiesto.

2026-04-16 via Nuitee
S
Shanet couple us
10
2026-04-15 via Nuitee
J
Julie couple pt
10
2026-04-15 via Nuitee
P
Pik Yuen family_with_children us
1
Pros:

Room was hot air conditioning not working

Cons:

Hotel is not 4 stars

2026-04-14 via Nuitee
T
Thomas couple us
9
2026-04-13 via Nuitee
S
Shannon solo_traveller us
7
2026-04-13 via Nuitee
C
Coleman couple us
9
2026-04-13 via Nuitee
C
Carmen couple us
10
Great stay would definitely stay again!
Pros:

Staff was great and service was great!!!

Cons:

Only issue I had was that the skirt to one bed was a little dirty other then that no issues at all

2026-04-13 via Nuitee
S
Sara and Allen solo_traveller us
10
2026-04-12 via Nuitee
M
Mariano couple il
8
Pros:

Big room

Cons:

Waiting for the Shuttle

2026-04-10 via Nuitee
L
Lynda family_with_children us
10
2026-04-08 via Nuitee
A
Angela couple us
6
All things wonderful but bring your own bed!!
Pros:

The property was neat and clean. Modern and simplistic. The staff was so friendly! And I loved our room. So spacious and cozy.

Cons:

The bed. I think I would have slept better on the concrete floor.

2026-04-05 via Nuitee
G
Grecia solo_traveller pr
10
It was exactly what I need it.
Pros:

Ver good.

2026-04-05 via Nuitee
C
CoMoRob Family Columbia, Missouri
6
Acceptable for a Night
Pros:

We had an overnight layover in Philadelphia during our recent spring break trip, so we needed someplace to crash between flights. The Sheraton Suites Philadelphia Airport was generally okay, providing a clean room that helped us get through the night. The staff was also quite helpful, despite the hotel clearly not having the staffing needed to serve the guests registered that night.

That said, the overall level of service was not what I'd expect for an airport hotel. This is especially true of the food service. We arrived at the hotel shortly after 9p, and by the time we got checked in the only place that might have provided food was the bar - through I could not verify that since the bartender never acknowledge my presence. We ended up ordering Uber Eats as I was unwilling to wait any longer to be told the kitchen was closed

The next morning, my wife went down to get coffee early before we headed back to the airport, only to be told that coffee was not yet available. Again, I might expect that at a suburban motor lodge, but not at an airport hotel near one of the busiest airports in the US.

2026-04-04 via Tripadvisor
J
Jason solo_traveller us
9
Nice spacious facility close to the airport
Pros:

Very spacious room

Cons:

Cost for the breakfast was pretty high all things considered

2026-04-02 via Nuitee
L
Lari couple us
10
Pros:

Short notice stay due to flight cancellation. Staff was over accommodating, super courteous, and helpful. Made a not so great situation a pleasure.

2026-04-01 via Nuitee
R
Rodney couple us
3
2026-03-31 via Nuitee
D
Dorkim couple us
6
2026-03-31 via Nuitee