The Shelbourne, Autograph Collection

Hotels
•
Autograph Collection
9 (902 reviews)
27 St. Stephen's Green , Dublin , ie

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Wonderful Food
Cons:
Rooms are Tired
High Cost for Value

Categories

Cleanliness
8.33
Some reviews mentioned the rooms as tired, which suggests potential cleanliness issues.
Service
9.8
Multiple reviews praised the staff for being helpful, accommodating, and providing excellent service.
Location
9.34
The hotel is centrally located and ideal for holiday festivities, making it a great location.
Room Quality
8.29
Rooms are described as comfortably sized but some mention tiredness of the decor.
Amenities
9.32
The hotel offers great amenities including bars, tea services, and walking tours.
Value for Money
7.78
Given the room condition and price, some guests felt the hotel did not represent good value.
Food and Beverage
9.33
Guests enjoyed the exceptional food quality and ambiance during dining experiences.
Overall Experience
9.8
General sentiment across reviews highlighted a magical experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 20:40

Property Description

Luxurious Accommodations
Experience a night of unparalleled comfort at The Shelbourne Hotel with pillow-top mattresses, sleek marble bathrooms, and deluxe bath products ensuring a restful stay.

Fine Dining Experience
Indulge in exquisite culinary delights at The Shelbourne's renowned restaurants - from the elegant Irish cuisine at The Saddle Room to the iconic afternoon tea at The Lord Mayor’s Lounge.

Health and Wellness Retreat
Unwind and rejuvenate at the exclusive Health Club and Spa, complete with a swimming pool, thermal facilities, gymnasium, and a variety of premium beauty services at The Salon.

Book your stay at The Shelbourne Hotel now to immerse yourself in luxury and relaxation in the heart of Dublin.

Important information:

Please note that pets are not allowed, with the exception of guide dogs.

Please note that extra beds are not available in the Queen Rooms.

Extra beds/cots available only on request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

9
Based on 902 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 9.8
G
gianluigi • couple • it
7
Pros:

Posizione , colazione

Cons:

Senza riscaldamento in camera

2026-03-14 • via Nuitee
V
Vicki Louise • couple • gb
10
2026-03-13 • via Nuitee
E
Eileen • couple • gb
8
Cons:

Housekeeping was not up to standard

2026-03-09 • via Nuitee
D
Dillon • couple • ie
10
2026-03-08 • via Nuitee
R
Rob • couple • gb
10
Close to perfection in dublin
Pros:

Everything.
Amazing service, luxurious surroundings. Great location, great room.
Unbelievable food

2026-03-08 • via Nuitee
T
Trevor • solo_traveller • es
7
Decent location - public areas can be very busy with external visitors.
Pros:

Location. Nice welcome from tall concierge with beard - very friendly. Nice staff in Saddle Room restaurant at check in and the younger wait staff.

Cons:

Clunky pre-arrival experience when requesting parking support from guest relations. Restaurant (Saddle room) is dated. I've stayed at this hotel many times before and would rate it as a decent 4 star hotel. Guests should have the ability to book reservations in the bar over visitors.

2026-03-08 • via Nuitee
M
Michael • couple • ie
8
2026-02-28 • via Nuitee
A
Adrienne • couple • gb
7
Fine
Pros:

Great location

Cons:

It was just ok, nothing special for the money. It was all fine - staff ok, breakfast ok and all very unexciting

2026-02-26 • via Nuitee
S
Scott Robinson • family_with_children • gb
10
Fantastic hotel in a great location
2026-02-26 • via Nuitee
K
Kerstie • couple • ie
9
Pros:

Very clean and excellent service

Cons:

Room very, very small and cramped

2026-02-26 • via Nuitee
N
nick • extended_group • gb
9
2026-02-23 • via Nuitee
S
Sharon • extended_group • ie
5
It was OK
Pros:

Friendly helpful staff.
Comfortable room

Cons:

I didn't like buffet style breakfast, should be only table service for such high priced hotel. Food was not very hot.
There should be free parking for residents considering price of stay.

2026-02-23 • via Nuitee
A
Ann • couple • ie
6
This is more like a 3 star hotel apart from the location and the foyer. Full of passing trade
Pros:

Dinner and service on Saturday night was very good

Cons:

Breakfast and service not 5 star. Everyone waiting on their pot of tea or coffee and their toast we had to ask 3 times but the table next to us just gave up and left. Very little butter out for bread. Tables too close in Saddle room. Pool poor and lifts their and changing room need updating more like a 3 star. Steps up and down to dressing room from pool . Yesterdays papers only at reception and no where to sit to read as they closed residents room Sunday morning and on the Saturday the saddle room so full with non residents my husband had to go to a pub to watch rugby.

2026-02-23 • via Nuitee
C
Christopher • extended_group • ie
8
2026-02-22 • via Nuitee
I
Ian • couple • ie
10
Pros:

Staff

Cons:

Room was small,air con was noisy

2026-02-22 • via Nuitee
M
Matthew • extended_group • gb
10
2026-02-12 • via Nuitee
C
Colin • family_with_children • gb
9
2026-02-12 • via Nuitee
B
BREDA • extended_group • ie
10
Exceptional.
Pros:

We have stayed few times now, it’s exceptional from when you enter until you leave.
Every single member of staff are so friendly especially check in with Rouspet.
The room which we got an upgrade for my husband’s birthday was incredible.
Breakfast was amazing and breakfast staff so friendly and helpful.
Walking distance to absolutely everywhere in the city. Make sure walk around St Stephen’s Green.

2026-02-11 • via Nuitee
M
marianne • solo_traveller • dk
9
Pros:

Fin personlig service. Dejligt værelse. Rent. Meget hyggelig bar/restaurant. God beliggenhed.

Cons:

Intet

2026-02-09 • via Nuitee
D
Daydream19250964495 • Family • Dublin, County Dublin
10
Afternoon tea
Pros:

Very enjoyable Sunday afternoon tea in the magnificent lounge. Special thanks to Karl and his colleagues at the door who looked after us so well

2026-02-08 • via Tripadvisor