The Shelbourne, Autograph Collection

Hotels
Autograph Collection
9 (1000 reviews)
27 St. Stephen's Green , Dublin , ie

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Wonderful Food
Cons:
Rooms are Tired
High Cost for Value

Categories

Cleanliness
8.33
Some reviews mentioned the rooms as tired, which suggests potential cleanliness issues.
Service
9.8
Multiple reviews praised the staff for being helpful, accommodating, and providing excellent service.
Location
9.34
The hotel is centrally located and ideal for holiday festivities, making it a great location.
Room Quality
8.29
Rooms are described as comfortably sized but some mention tiredness of the decor.
Amenities
9.32
The hotel offers great amenities including bars, tea services, and walking tours.
Value for Money
7.78
Given the room condition and price, some guests felt the hotel did not represent good value.
Food and Beverage
9.33
Guests enjoyed the exceptional food quality and ambiance during dining experiences.
Overall Experience
9.8
General sentiment across reviews highlighted a magical experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 20:40

Property Description

Luxurious Accommodations
Experience a night of unparalleled comfort at The Shelbourne Hotel with pillow-top mattresses, sleek marble bathrooms, and deluxe bath products ensuring a restful stay.

Fine Dining Experience
Indulge in exquisite culinary delights at The Shelbourne's renowned restaurants - from the elegant Irish cuisine at The Saddle Room to the iconic afternoon tea at The Lord Mayor’s Lounge.

Health and Wellness Retreat
Unwind and rejuvenate at the exclusive Health Club and Spa, complete with a swimming pool, thermal facilities, gymnasium, and a variety of premium beauty services at The Salon.

Book your stay at The Shelbourne Hotel now to immerse yourself in luxury and relaxation in the heart of Dublin.

Important information:

Please note that pets are not allowed, with the exception of guide dogs.

Please note that extra beds are not available in the Queen Rooms.

Extra beds/cots available only on request.

Room renovations will take place from June 2026 to May 2027. During this period, guests may experience some daytime noise as essential improvement work is carried out. We appreciate your understanding and will do everything possible to ensure any disturbance is kept to a minimum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

9
Based on 1000 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 9.8
W
William family_with_children us
10
It was extremely nice. I was with grandchildren
Pros:

Afternoon Tea and the Bar for guests only. The bartender was superb.

2026-05-02 via Nuitee
J
jerome couple mc
9
2026-04-27 via Nuitee
N
Niall couple ie
7
2026-04-26 via Nuitee
O
O'Leary couple ie
3
2026-04-24 via Nuitee
L
Liam solo_traveller ie
10
Pros:

Whiskey Bar is fab

Cons:

Rooms are small and bathrooms smaller

2026-04-23 via Nuitee
E
Experience573701 Business
10
Can’t wait to go back
Pros:

One word “Outstanding”- the rooms, food, drinks and especially the people. Great job building a culture where your employees excel, The front house staff, bellmen, cleaning team, bartenders, waitresses and waiters , all seemed to enjoy their jobs and created a very welcoming atmosphere!”

2026-04-22 via Tripadvisor
E
E3654QZsharont Couples
10
Nicest hotel we have ever stayed in!
Pros:

The nicest hotel we have ever stayed in. So comfortable & luxurious. Staff were absolutely amazing. I can’t actually find 1 fault with this hotel, not even a small issue. Just amazing. We stayed there over Easter weekend & we arrived back to our room that night to find a beautiful Irish handcrafted Easter egg & a hand-written Easter card. Wow

2026-04-20 via Tripadvisor
T
teymourshahabi Couples
10
A magnificent hotel
Pros:

I had a wonderful stay at The Shelbourne. The elegance, beauty, and history of the hotel enchanted me, while the friendliness and professionalism of the team made me feel extremely well taken care of.

2026-04-19 via Tripadvisor
C
chL6599AH Solo travel
10
Great experience at the Shelbourne
Pros:

The staff at the Shelbourne were exceptional throughout my stay. Everyone was welcoming and attentive, but I especially want to recognize Padraig, who truly stood out. His enthusiasm and deep knowledge of Irish history made the experience that much more memorable. He went above and beyond to share insights and stories that you simply wouldn’t get otherwise. It added a personal and authentic touch to the stay. I would absolutely return.

2026-04-19 via Tripadvisor
O
olsenmol2014 Couples Washington DC, District of Columbia
10
A must stay!
Pros:

Such a gorgeous hotel! If possible, stay in one of the park-view rooms; they're stunning and feel so historic. The residents-only bar is wonderful and the room service, especially the breakfast, was amazing!

2026-04-17 via Tripadvisor
G
Gowing couple ie
10
2026-04-17 via Nuitee
4
435stewartl Couples
10
Perfect
Pros:

Beautiful hotel! The staff couldn’t have been any better throughly looked after myself & my wife over Easter weekend. I thought the whisky selection in the Horseshoe Bar couldn’t be beaten…. Our evening meal in the Saddle Room was without doubt 1 of the best meals I’ve ever had… 10 oot of 10 for the Shelbourne & can’t wait to visit again!!

2026-04-16 via Tripadvisor
G
G1654POnoell Family
10
Family wedding and we stayed over
Pros:

Most enjoyable. Staff were very helpful and friendly. Hotel was very easy to access. Door and reception staff helpful and attentive.

2026-04-16 via Tripadvisor
9
946orlar Business County Mayo, Western Ireland
10
Best Concierge in Ireland
Pros:

We lost a phone today and Damien Concierge went to great lengths to find it , a real investigator who successfully found it for us .

Excellent service and Many thanks
O Reck

2026-04-16 via Tripadvisor
2
283suzettes Family
10
Best place to stay in Dublin!
Pros:

Everything was perfect. The hotel location is great, we could walk everywhere and any taxi rides were short. Super clean and has great bars and restaurants inside. Breakfast is amazing. Fantastic rooms, beautiful hotel, great service - we will recommend and return!

2026-04-14 via Tripadvisor
D
Diemer couple at
10
Wunderschönes Hotel im Herzen von Dublin
Pros:

Sehr schönes Hotel, das Zimmer war wie erwartet sehr schön und sauber ! Die Hotelmitarbeiter waren alle sehr sehr nett und bemüht! Wir haben uns sehr wohlgefühlt. 10/10 Punkten

2026-04-14 via Nuitee
W
w0rknm0m03 Business Charleston, South Carolina
10
Great
Pros:

Great stay. Perfect location, short walk to many attractions and restaurants.

2026-04-13 via Tripadvisor
J
JMOM171 Family
8
Lovely Stay. Thank you Cian
Pros:

Good experience. A few issues around getting a table at Breakfast but we can get over that. Room were v good. very nice experience. Second time staying.
Cian at Check-In was WONDERFUL. He has exceptional skills. Thank you for the early check in time.
Will stay again

2026-04-10 via Tripadvisor
J
Jenny solo_traveller gb
8
Kindness and chills in traditional hotel.
Pros:

Traditional features of the hotel. Very obliging staff.

Cons:

The air con wasn't working properly in our room. Room and hotel felt quite chilly.

2026-04-10 via Nuitee
Q
quizzev Family
10
Excellent!!
Pros:

When my son and his fiancee got engaged on 4th February 2024, they knew that The Shelbourne was the hotel they wanted for their wedding reception. They got married on 2nd April 2026 in City Hall and welcomed their guests for the celebrations in The Shelbourne Ballroom. As a family, we stayed in the Hotel for 3 nights to make the most of the occasion. From check-in to check-out, the staff went above and beyond for the happy couple and ourselves. The welcome at Reception was so warm and that set the tone for the whole stay. Cathy (their wedding planner), the hotel's florists, concierge desk, bar and restaurant staff and doormen couldn't have been more helpful with organising taxis, room service, making sure boutonnieres for the gentlemen and corsages for the ladies in the bridal party were ready for transportation to the civil ceremony. My new daughter-in-law was so delighted with the effort the Hotel put into making her feel so special on her departure with her bridesmaids and the welcome they received on their return to the Hotel as a newly-married couple was something they'll never forget. The drinks flowed and the food at the drinks reception was perfect, the wedding meal was delicious and the staff were so professional and courteous from start to finish. It was the first time a lot of the guests had been in The Shelbourne and several people remarked on the splendour of The Ballroom and how beautifully decorated it was. We have stayed at The Shelbourne Hotel in the past, enjoyed afternoon tea in The Lord Mayor's Lounge on a couple of occasions and the No. 27 bar is one of our favourite places as a family to celebrate momentous occasions or just pop in for a drink, so we knew we would be well looked after - but this stay was memorable!

2026-04-09 via Tripadvisor