The Shelbourne, Autograph Collection

Hotels
•
Autograph Collection
9 (902 reviews)
27 St. Stephen's Green , Dublin , ie

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Wonderful Food
Cons:
Rooms are Tired
High Cost for Value

Categories

Cleanliness
8.33
Some reviews mentioned the rooms as tired, which suggests potential cleanliness issues.
Service
9.8
Multiple reviews praised the staff for being helpful, accommodating, and providing excellent service.
Location
9.34
The hotel is centrally located and ideal for holiday festivities, making it a great location.
Room Quality
8.29
Rooms are described as comfortably sized but some mention tiredness of the decor.
Amenities
9.32
The hotel offers great amenities including bars, tea services, and walking tours.
Value for Money
7.78
Given the room condition and price, some guests felt the hotel did not represent good value.
Food and Beverage
9.33
Guests enjoyed the exceptional food quality and ambiance during dining experiences.
Overall Experience
9.8
General sentiment across reviews highlighted a magical experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 20:40

Property Description

Luxurious Accommodations
Experience a night of unparalleled comfort at The Shelbourne Hotel with pillow-top mattresses, sleek marble bathrooms, and deluxe bath products ensuring a restful stay.

Fine Dining Experience
Indulge in exquisite culinary delights at The Shelbourne's renowned restaurants - from the elegant Irish cuisine at The Saddle Room to the iconic afternoon tea at The Lord Mayor’s Lounge.

Health and Wellness Retreat
Unwind and rejuvenate at the exclusive Health Club and Spa, complete with a swimming pool, thermal facilities, gymnasium, and a variety of premium beauty services at The Salon.

Book your stay at The Shelbourne Hotel now to immerse yourself in luxury and relaxation in the heart of Dublin.

Important information:

Please note that pets are not allowed, with the exception of guide dogs.

Please note that extra beds are not available in the Queen Rooms.

Extra beds/cots available only on request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

9
Based on 902 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 9.8
M
Matthew • extended_group • gb
10
2026-02-12 • via Nuitee
C
Colin • family_with_children • gb
9
2026-02-12 • via Nuitee
B
BREDA • extended_group • ie
10
Exceptional.
Pros:

We have stayed few times now, it’s exceptional from when you enter until you leave.
Every single member of staff are so friendly especially check in with Rouspet.
The room which we got an upgrade for my husband’s birthday was incredible.
Breakfast was amazing and breakfast staff so friendly and helpful.
Walking distance to absolutely everywhere in the city. Make sure walk around St Stephen’s Green.

2026-02-11 • via Nuitee
M
marianne • solo_traveller • dk
9
Pros:

Fin personlig service. Dejligt værelse. Rent. Meget hyggelig bar/restaurant. God beliggenhed.

Cons:

Intet

2026-02-09 • via Nuitee
D
Daydream19250964495 • Family • Dublin, County Dublin
10
Afternoon tea
Pros:

Very enjoyable Sunday afternoon tea in the magnificent lounge. Special thanks to Karl and his colleagues at the door who looked after us so well

2026-02-08 • via Tripadvisor
D
DamienHy • Solo travel • London, England
10
Perfect stay in a fantastic hotel
Pros:

Perfect stay in a fantastic hotel. The room was great and very quiet for such a central location. Everything was clean and well maintained. Restaurant was excellent: I enjoyed the Sunday lunch immensely. All the staff were very friendly and helpful.

2026-02-06 • via Tripadvisor
L
L4885MMpeterm • Family
10
A real Treat!
Pros:

We spent our 25th Wedding Anniversary at the Shelbourne. We had a very memorable stay. The staff were fantastic and really went above and beyond. Could not recommend it highly enough.

2026-02-06 • via Tripadvisor
Y
Yoke81 • Family • Stockholm
10
Thank you from Sweden
Pros:

Superb stay from the doorman to the receptionist to the bar staff to the breakfast staff and to Mr. Lucius Farrell and the Spa staff all excellent.”

2026-02-06 • via Tripadvisor
P
Pioneer60340240009 • Couples • Belfast, Northern Ireland
10
Perfect for a short break
Pros:

We stayed for 2 nights and must highly recommend. Great location at Stephen’s Green and short walk to Graffin street. Hotel is luxurious and we stayed in a heritage suite overlooking the Green. We spent a lot of time in the horseshoe bar people watching. Wonderful time.

2026-02-01 • via Tripadvisor
D
DennisRaynor • Couples
10
Excellent stay at The Shelbourne
Pros:

My wife and I had a lovely stay at The Sherborne in mid-January 2026. The hotel is beautiful and wonderfully, centrally located right on St. Stephen’s Green. We would highly recommend this hotel.

2026-01-30 • via Tripadvisor
J
Jack • couple • us
10
2026-01-30 • via Nuitee
F
Fashion Design • family_with_children • de
10
Immer wieder
Pros:

Einfach alles

2026-01-29 • via Nuitee
C
C4095LCkarls • Family
10
Yet another amazing experience, only this time I got to share it with family.
Pros:

Such a pleasure as always.
I stayed at the Shelbourne for my mom's 70th. We had several rooms and the team could not have been more helpful. Between getting flowers and champagne to her room when she arrived, helping us cut up her cake into pieces (including individually wrapping each piece which was amazing) and then helping celebrate her birthday breakfast the next morning, it was a really great stay. The staff went above and beyond to make our stay truly exceptional.

As a native Irishman now living in the US, and someone who has stayed here many times over the years, it’s always a pleasure to return to Dublin and stay at the Shelbourne Hotel. Its location near Grafton Street and Trinity College never fails to slow the pace of the day and remind me how much I miss living in Dublin.

See you again next year.

2026-01-27 • via Tripadvisor
Z
Z9370DSlaurar • Family
2
Go the the Merrion instead for half the price…it’s pretty but it just looks that way
Pros:

Very disappointing stay at this hotel. Purposely booked in what was supposed to be a luxury experience and was “basic” and transactional. I was in town because my son had emergency hospital stay. My first room smelled like a restaurant exhaust, my second room did not have heat (I had to fill the bathtub with hot water to keep the room warm). When I had to extend my stay by 2 days because my so was sick the price for th extra 2 days doubled ! The restaurant feels like a cafeteria with crystal chandeliers and the only authentic vintage items are in the facade of the first few rooms. If you are a corporate American with an expense account and money doesn’t matter…go for it. If you are looking for personalized service and an authentic Irish experience … go to the Merrion instead for half the price.

2026-01-26 • via Tripadvisor
G
Gloria • couple • ie
8
Pros:

Beautiful spacious room, very attentive and friendly staff, delicious buffet breakfast. Great stay in such a historic and grand hotel with bed turndown service and china cups for tea/coffee at breakfast.

Cons:

Our bedroom was on the 6th floor and it was quite a trek (several corridors and 2 lifts) to the swimming pool and with no directions.
Currently only the pool is open but we were already informed about that.
Also we could not obtain a dinner menu for the Saddle room ( even with helpful staff) and as it was not displayed anywhere and we had no booking we went into town for dinner.

2026-01-24 • via Nuitee
J
jacquelineh961 • Couples • Birmingham, West Midlands, England
10
Fabulous and luxurious!
Pros:

We had a wonderful stay at The Shelbourne Hotel. The hotel itself is iconic and everything that we expected. However, what made the trip special was the attentive, friendly and professional staff.

2026-01-22 • via Tripadvisor
S
sjumarty • Solo travel • Charlotte, North Carolina
10
Recent visit
Pros:

My wife and I enjoyed our Dublin visit. We look forward to our next visit.
The hotel - Shelbourne - was somewhat pricy, but well worth it. Excellent location, clean environment and - most of all - friendly staff. We highly recommend The Shelbourn. We look forward to our next visit, hopefully in the near future.

2026-01-22 • via Tripadvisor
K
K7579PInoeld • Couples
10
The touches in your room regarding your sheets been turned down on your return to the chocolates on your locker.
Pros:

My Wife & I returned to the Shelbourne for our 5th time celebrating her birthday & as usual this Hotel did not disappoint with the staff going above & beyond to make our stay a memorable one. It was a magical time with the Christmas decorations still up. The Food is excellent & cleanliness exceptional & it’s the small touches to your room that make it in my opinion the best in Ireland. We will be back for sure 👍👏

2026-01-21 • via Tripadvisor
I
Ian • couple • gb
10
2026-01-21 • via Nuitee
L
lrogers2008 • Family • New Ross, County Wexford
10
A relaxing memorable weekend in the beautiful Shelbourne Hotel
Pros:

Simply brilliant, elegant surroundings, incredible service. I couldn’t fault anything the friendly attentive staff, opulent surroundings made for a memorable stay

2026-01-20 • via Tripadvisor