Embassy Suites by Hilton Indianapolis Downtown

Hotels
•
Embassy Suites Hotels
8.4 (823 reviews)
110 West Washington Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 823 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
Z
Zachary • family_with_children • us
10
2026-02-13 • via Nuitee
M
MyKale • couple • us
10
Pros:

Great location, friendly staff

Cons:

Parking

2026-02-08 • via Nuitee
J
Jill • family_with_children • us
8
2026-01-31 • via Nuitee
K
Kristal • couple • us
9
2026-01-20 • via Nuitee
J
Jamie • family_with_children • us
8
Incredibly incredible
Pros:

Everything! I gave it and 8 because if I gave it a 10 then what if I have better? So 8 and it’s a high 8. Could or should be a 9. Only beef I had was little girls bullying kids at the pool. And parking

Cons:

Parking. Paid 46 bucks a night

2026-01-19 • via Nuitee
S
Sherri • couple • us
10
2026-01-19 • via Nuitee
B
Brandon • family_with_children • us
1
Not worth what I paid, regret it totally
Pros:

Nothing really

Cons:

Well main issue I had was that we was that the kids and all was woken up at 330 in the morning by guest above us,
They were very loud and kept on for bout a hour,
We did call down to make a complaint, then we had guests below our unit that was just as loud and kept going till probably 6 or do in the morning,
We did mention that people above us and below us were extremely loud,
It’s kinda sucked to be honest, I’m not mad at the hotel, just sucks that it woke the kids up and none of us could get back to sleep with all the loudness of shouting and partying or whatever the hell they was doing

2026-01-19 • via Nuitee
M
Maria • couple • us
7
2026-01-19 • via Nuitee
D
Diane • couple • us
8
Enjoyable & as expected
Pros:

Happy hour was good even though we thought there would be cheese & crackers available.
Breakfast was very good & lots of selections!

2026-01-19 • via Nuitee
K
Kimberly • extended_group • us
8
2026-01-19 • via Nuitee
B
Brian • extended_group • us
8
Pros:

Great location. The parking is high only issue

Cons:

Parking price.

2026-01-16 • via Nuitee
B
BowmanHuey • couple • us
8
2026-01-16 • via Nuitee
N
Nick • couple • us
10
Pros:

Loved the property and atmosphere

2026-01-14 • via Nuitee
M
MItraveler05 • Couples • Estes Park, Colorado
10
Lovely Stay
Pros:

We had a lovely stay. The entire staff was friendly. The room was clean. The pool was comfortably warm. The breakfast was above average. To address some previous comments, the garage is tight but typical for a downtown. There are spaces with some extra width available. The evening reception food is limited if you're planning on making it your evening meal. We were not bothered by traffic noise or noise from being across from the elevator, but we kept the fan on the heating unit on low. The Convention Center is connected which was nice in the winter. It is a good 10 minute walk. There is also a good variety of restaurants close by, some you can access without going outside. I'd definitely stay again.

2026-01-12 • via Tripadvisor
B
Bobi • extended_group • us
7
2026-01-12 • via Nuitee
L
Lauren • family_with_children • us
10
Cons:

The pool area is very wet all over and the entire area. Only thing that wasn't a 10!

2026-01-08 • via Nuitee
L
Laura • extended_group • us
9
Wonderful
Pros:

Beautiful

Cons:

Pool so small, hot tub not hot

2026-01-07 • via Nuitee
R
Rosa • couple • us
9
2026-01-06 • via Nuitee
L
Lissette • family_with_children • us
8
Pros:

Breakfast and Reception were excellent!

2026-01-05 • via Nuitee
H
Hood • couple • us
7
Overall...good stay
Pros:

I liked the design of the suite.

Cons:

Our water faucet did not work in the living area. The water came out at a very slow trickle. In the bedroom, there appeared to be water damage to the wall. A very large bubble was apparent in the wall paper and it felt like the wall was crumbling under it

2026-01-05 • via Nuitee