Embassy Suites by Hilton Indianapolis Downtown

Hotels
•
Embassy Suites Hotels
8.4 (902 reviews)
110 West Washington Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 902 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
K
Kierah • couple • us
10
2026-06-19 • via Nuitee
K
kkatcher225 • Solo travel
6
Nice, but this hotel NEEDS A REAL FRONT ENTRANCE!
Pros:

I chose this hotel to be near the convention center and to be able to use my Hilton points for one of my 2-night stay. I also thought the complimentary happy hours and breakfasts would offset the 2nd night’s room cost.

The staff were all great—nice, friendly, and helpful. My room was clean and nice.

The negatives—there is NO proper front entrance to the hotel where guests are greeted by bellmen, etc. and guests can off load luggage, etc. I drove to Indy and when I arrived at the address, the “Entrance” sign took me straight up to the 3rd floor entrance of the parking garage/hotel. Again, no bellman available to take my luggage! I self-parked my car, which I expected. I then went back to the hotel and up the escalators to the 4th floor to checkin. I didn’t know I would have to track down a cart in the hotel, ferry it back to the 6th floor of the parking garage to get my stuff, and then find a service elevator to get to my room. WHY WOULD HILTON BUILD A HOTEL WITHOUT A MAIN ENTRANCE? There was an alternate route into the hotel from the street—near the Panera’s and Burlington store entrance. Then, you’d have to wind around through a skywalk for about a block or so. PS—This Panera closes at 7 p.m.

Happy Hour drinks and snacks—not having stopped for lunch on my drive to Indy, I was looking forward to HH. Disappointing, to put it mildly. The food consisted of generic Chex Mix, cheese chunks (no crackers), and some questionable veggies and dip. The drinks were ok. I ended up going over to the Hyatt to get a shrimp appetizer.

Breakfast—was much better with made to order omelets and the usual breakfast bar items. However, I have had as good or better breakfasts at Hampton Inns.

2026-06-16 • via Tripadvisor
M
Magdalena • family_with_children • us
10
Staff was great we loved our room.
Pros:

Breakfast was really good and the staff was really helpful

Cons:

Better signage. It was our first time staying and it’s a little rough when you don’t know what you’re doing.

2026-06-14 • via Nuitee
L
Lesley • solo_traveller • au
8
2026-06-14 • via Nuitee
J
Jane • solo_traveller • us
10
2026-06-13 • via Nuitee
O
Olga • family_with_children • us
10
2026-06-10 • via Nuitee
R
Rosa • family_with_children • us
10
2026-06-07 • via Nuitee
1
11aaliyahm • Friends getaway
10
Very nice interaction
Pros:

A very nice lady named Maria came and talked to me and my cousin and was very very kind to us .

2026-06-06 • via Tripadvisor
F
Fares • extended_group • us
8
Good place, not enough shops in area.
Pros:

Waffles were very dry. If I had ordered the meal at a testeraunt I would not be inclined to order it again.

Cons:

There isn’t any retail downtown Indy anymore!

2026-06-06 • via Nuitee
R
Ronnie • couple • us
10
2026-06-04 • via Nuitee
D
Daniele • extended_group • it
8
2026-06-03 • via Nuitee
Y
Yvonne • extended_group • us
9
2026-06-01 • via Nuitee
L
Lumbreras • couple • us
8
Friendly staff - better than average stay
Pros:

Location

Cons:

Be careful at night!

2026-05-28 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

The service was outstanding! The location is perfect. The breakfast staff was very attentive. I would recommend this as a great place to stay

2026-05-25 • via Nuitee
L
Larry • couple • us
10
Pros:

Felt safe, facilities were clean, friendly staff

Cons:

Hilton market needs to sell beer.

2026-05-25 • via Nuitee
E
Emma • family_with_children • us
10
2026-05-24 • via Nuitee
T
Tursi • solo_traveller • us
9
The staff was friendly. Room was clean and the food was great.
Pros:

The overall experience was good.

Cons:

Cocktail hour and full breakfast.

2026-05-23 • via Nuitee
3
35khaz • Business
4
Dining was closed for all guests not included in an event
Pros:

Im here now, lunch time, restaurants are closed for an event. if you're straying here you will possibly not have dining options. When making a reservations you might want to ask if they have an event that will directly effect your overall stay and amenities they advertise.

2026-05-20 • via Tripadvisor
A
Angel • solo_traveller • do
10
2026-05-17 • via Nuitee
K
Kat_Ric • Family
10
Excellent hotel in downtown Indy
Pros:

We loved this hotel, the rooms are large and well furnished. The bar and restaurant areas are very comfortable. We loved the buffet style breakfast which catered for all tastes and the cocktail hour(s) was simply amazing. The location is next to the Arts Garden and is perfectly placed downtown. We would definitely come here again and would choose to stay at the Embassy Suites rather than other local hotels.
I nearly forgot the pool, that was an unexpected bonus and if you time it right, very quiet
Special mention to Maria and a thank you for looking after our family group at breakfast.

2026-05-15 • via Tripadvisor