Embassy Suites by Hilton Indianapolis Downtown

Hotels
Embassy Suites Hotels
8.4 (823 reviews)
110 West Washington Street , Indianapolis , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 823 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
S
Shenita couple us
10
Pros:

The location near walking distance of everything

Cons:

Nothing

2026-03-03 via Nuitee
K
Kyleigh family_with_children us
10
Great , clean , location. Plenty of space
Pros:

Within walking distance of everything we needed to do downtown.

Cons:

Nothing.

2026-03-02 via Nuitee
R
Raia extended_group us
4
2026-03-02 via Nuitee
R
Ronald couple us
10
2026-03-01 via Nuitee
J
Jacob couple us
9
2026-02-28 via Nuitee
K
Kimberly couple us
10
Cons:

I didn't like having to do a new reservation for an extended overnight stay.

2026-02-26 via Nuitee
N
Nelson extended_group us
10
Pros:

Very beautiful nice and comfortable

2026-02-23 via Nuitee
M
Michael Ryan family_with_children us
7
2026-02-22 via Nuitee
Z
Zachary family_with_children us
10
2026-02-13 via Nuitee
M
MyKale couple us
10
Pros:

Great location, friendly staff

Cons:

Parking

2026-02-08 via Nuitee
J
Jill family_with_children us
8
2026-01-31 via Nuitee
K
Kristal couple us
9
2026-01-20 via Nuitee
M
Maria couple us
7
2026-01-19 via Nuitee
S
Sherri couple us
10
2026-01-19 via Nuitee
B
Brandon family_with_children us
1
Not worth what I paid, regret it totally
Pros:

Nothing really

Cons:

Well main issue I had was that we was that the kids and all was woken up at 330 in the morning by guest above us,
They were very loud and kept on for bout a hour,
We did call down to make a complaint, then we had guests below our unit that was just as loud and kept going till probably 6 or do in the morning,
We did mention that people above us and below us were extremely loud,
It’s kinda sucked to be honest, I’m not mad at the hotel, just sucks that it woke the kids up and none of us could get back to sleep with all the loudness of shouting and partying or whatever the hell they was doing

2026-01-19 via Nuitee
K
Kimberly extended_group us
8
2026-01-19 via Nuitee
D
Diane couple us
8
Enjoyable & as expected
Pros:

Happy hour was good even though we thought there would be cheese & crackers available.
Breakfast was very good & lots of selections!

2026-01-19 via Nuitee
J
Jamie family_with_children us
8
Incredibly incredible
Pros:

Everything! I gave it and 8 because if I gave it a 10 then what if I have better? So 8 and it’s a high 8. Could or should be a 9. Only beef I had was little girls bullying kids at the pool. And parking

Cons:

Parking. Paid 46 bucks a night

2026-01-19 via Nuitee
B
Brian extended_group us
8
Pros:

Great location. The parking is high only issue

Cons:

Parking price.

2026-01-16 via Nuitee
B
BowmanHuey couple us
8
2026-01-16 via Nuitee