Embassy Suites by Hilton Indianapolis Downtown

Hotels
Embassy Suites Hotels
8.4 (823 reviews)
110 West Washington Street , Indianapolis , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 823 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
L
Lula solo_traveller us
10
2026-03-28 via Nuitee
B
Brittany extended_group us
10
2026-03-28 via Nuitee
M
McNeill couple us
9
2026-03-27 via Nuitee
D
Danelle couple us
10
2026-03-20 via Nuitee
T
Tywon couple us
10
Pros:

The hotel is very nice

Cons:

Fire alarm i couldn't get my charger

2026-03-19 via Nuitee
R
Robert family_with_children us
10
2026-03-16 via Nuitee
A
Anne couple us
9
Pros:

Very clean, modern, and welcoming staff

Cons:

Getting into the parking garage is a tight squeeze. The breakfast, while there were lots of options on offer, could have been better quality. The Belgian waffles were stale and the scrambled eggs a tad overdone.

2026-03-16 via Nuitee
M
Michelle couple us
10
2026-03-16 via Nuitee
D
Dechelle couple us
8
2026-03-16 via Nuitee
J
Jazmine couple us
8
2026-03-15 via Nuitee
T
Todd couple us
2
Pros:

Cleanliness, location

Cons:

Cost, housekeeping coming into the room hours before check out while I was in a state of undress.

2026-03-10 via Nuitee
J
Joyce couple us
9
We enjoyed this hotel and would use it again.
Pros:

The breakfast was great. Plenty to choose from.

Cons:

I'd like a restaurant. We used delivery but an in house restaurant would've been perfect.

2026-03-08 via Nuitee
W
Williams couple us
8
Nice facility and staff, great location to sports arena, bonus happy hour reception.
Pros:

Breakfast buffet had basic choices with fresh fruit and several juices. The made to order breakfast was excellent. Good coffee.

Cons:

More healthy variety of breads, whole wheat, nut breads, oatmeal breads.

2026-03-08 via Nuitee
S
Shenita couple us
10
Pros:

The location near walking distance of everything

Cons:

Nothing

2026-03-03 via Nuitee
K
Kyleigh family_with_children us
10
Great , clean , location. Plenty of space
Pros:

Within walking distance of everything we needed to do downtown.

Cons:

Nothing.

2026-03-02 via Nuitee
R
Raia extended_group us
4
2026-03-02 via Nuitee
R
Ronald couple us
10
2026-03-01 via Nuitee
J
Jacob couple us
9
2026-02-28 via Nuitee
K
Kimberly couple us
10
Cons:

I didn't like having to do a new reservation for an extended overnight stay.

2026-02-26 via Nuitee
N
Nelson extended_group us
10
Pros:

Very beautiful nice and comfortable

2026-02-23 via Nuitee