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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Electric vehicle charging station
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Smoke alarms
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Security alarm
Review Highlights
Categories
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Property Description
Free Cooked-to-Order Breakfast and On-Site Restaurant
Start your day right with a complimentary cooked-to-order breakfast and enjoy delicious meals at our on-site restaurant, The 14ers, offering American cuisine for dinner.
Spacious Suites with Mountain Views
Relax in our all-suite hotel rooms that boast stunning mountain views and feature a separate seating area with modern amenities like a flat-screen TV, microwave, and coffeemaker.
Indoor Pool, Fitness Center, and Event Spaces
Unwind in our heated indoor pool, stay active in the fitness center, and take advantage of our meeting and banquet spaces for any event needs.
Book now to experience the perfect blend of comfort and convenience at Embassy Suites by Hilton Colorado Springs.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
It was under repair - but website did not tell you that. The breakfast was a mess and they ran out of coffee among other things. The parking was $15 a day and the gates did not work properly
Very clean, even though under remodeling. Good location.
Wish they would have coffee available even before or after breakfast times. Did not like, or understand why they have a parkibg fee to park in the Hotel parking lot.
Rooms were clean and beds are comfortable
The pool was closed and the bar was closed this was not mentioned before booking and we booked here thinking we would be swimming and using hot tub. Going start charging $15 a night for parking which is just ridiculous. Anyway to get your money
Construction going on so couldn’t really sleep in lots of sketchy guys in the parking lot taking young girls to the rooms
Everything was malfunctioning at this location. The elevator and telephone in my room were out of order. The indoor swimming pool was closed, and the weight room was not in good condition. This was a waste of my money, especially since I was traveling with my son, an athlete who enjoys working out and swimming. I’ve been in better Embassy Suites, and this one in Colorado Springs will not get my money.
again.
Good breakfast, locked entrance door reassuring safety.
Made a reservation for a queen suite room with a private balcony. When we got checked in the room didn't have a balcony. Asked if we could get moved to a room that had a balcony and the rooms were booked.
The elevators took forever! Then proceeded to ask to be put on the first floor so we didn't have to encounter that.
The hotel was also going through renovations, I feel like they should at least put that on the website along with the pool not working due to that.
Location was great, breakfast was good
I chose a specific room for my wife because there were no accessible rooms available during our stay. I intentionally selected Room 422 because it was located directly next to the elevator to minimize walking distance, as my wife is disabled. Unfortunately, the elevator on that side of the building was out of service, which forced her to walk a much greater distance than expected instead of just a few steps to our room. This was especially disappointing since the room location was chosen specifically for accessibility reasons.
I also felt the $150 incidental hold was unusually high. In my experience staying at other Hilton properties, including Homewood Suites locations, I have generally encountered lower incidental holds, so this amount felt excessive.
The $15 per-night parking fee also felt difficult to justify considering the parking lot is open and uncovered. Finding parking was challenging because several spaces were occupied by old mattresses and roll-off dumpsters due to the ongoing renovations. Given the limited availability and construction impact, parking should have been complimentary. For comparison, even the Broadmoor charges more for parking, but their fees come with covered parking and valet services. Charging for uncovered parking with reduced availability during active renovations felt unreasonable.
The property itself also feels quite dated and clearly needs the renovations currently taking place. The open atrium concept has potential, but it definitely needs some updating and a fresh look.
Overall, I understand renovations are temporary, but several of these issues had a noticeable impact on our stay and overall experience.
I didn't like how the towels were on the counter, I waited for a blow dryer or never came.
I agree with recent reviews, I recommend avoiding this location until construction is complete.
1 of 3 elevators worked while I was there, rooms that haven’t been renivated are worn down. Should be a nice place after renovation. Parking weird, daily pay thru an app when there is a Hilton next door with free parking. are
Pretty much everything was amazing, definitely top 3 hotels I've ever stayed at
They recently change their free parking for paid parking, it was not updated on booking.com and they said they would not charge us and they still did.
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