The Jamaica Pegasus Hotel

Hotels
8.3 (912 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 912 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
B
Betton solo_traveller jm
8
2026-06-26 via Nuitee
P
Pressley solo_traveller us
10
Pros:

Our front desk staff was exceptional

Cons:

We stayed two nights, didn't have anything not to like

2026-06-25 via Nuitee
J
Jeron solo_traveller tt
7
Pros:

The staff were very accommodating

Cons:

The food for breakfast. It didn't cater enough for people who dont eat egg and pork.

2026-06-25 via Nuitee
B
Bruno solo_traveller de
1
Pros:

The Lady at the frontdesk was extremly unfriendly.and the price for tthe night was appropriate high and the food in the cafe in the evening was actually not eatable.
I come in this hotel siince mire than 30 yesrs..
What a bad development.

2026-06-24 via Nuitee
D
Des Vignes solo_traveller tt
5
2026-06-23 via Nuitee
J
Johanni solo_traveller do
10
Muy bien
Pros:

La habitación

2026-06-23 via Nuitee
G
Giovanni couple tt
8
Excellent staff, clean rooms and area, but limited breakfast options
Pros:

Great location and staff

Cons:

Breakfast options were a bit limited
Especially for persons who don’t eat pork

2026-06-22 via Nuitee
J
juana solo_traveller co
7
2026-06-22 via Nuitee
K
Kym solo_traveller tt
7
Mostly Good...
Pros:

The location is excellent. The rooms were great. The staff was great with one or two exceptions.

Cons:

The food...while there were options for breakfast, it had little to none for vegetarians most days. Ended up eating cheese sandwiches almost everyday for breakfast.
The first day for lunch, I could not eat, as it was served with automatically with shrimp. So most instances, ended up buying food most days.

2026-06-22 via Nuitee
C
Camilla solo_traveller gb
9
Pros:

Great location in uptown Kingston.

2026-06-21 via Nuitee
J
Jihad solo_traveller ca
10
2026-06-21 via Nuitee
D
D6558KFjerryv Family
10
Excellent
Pros:

Ackeem was so polite and very helpful!!!

2026-06-20 via Tripadvisor
P
P4863WBvincentj Family
10
Excellent
Pros:

Just arrived so I can’t tell you yet

2026-06-19 via Tripadvisor
R
ROLANDO couple jm
8
2026-06-19 via Nuitee
S
Shamair solo_traveller jm
1
2026-06-18 via Nuitee
R
Rose couple us
9
Excellent
Pros:

Location

2026-06-17 via Nuitee
K
Keisha couple jm
9
2026-06-17 via Nuitee
F
Fiona solo_traveller gb
8
Great place to stay for short break Room comfortable
Pros:

Lovely pool
Bar staff lovely in evenings

Cons:

Food mediocre at best
Staff attitude variable Some really helpful others a bit surly

2026-06-17 via Nuitee
S
STRIDER2180 Couples London, England
2
Terrible service
Pros:

Staff are not interested, are rude and unhelpful. An awful experience and will not be back.

2026-06-14 via Tripadvisor
J
Jenny solo_traveller gb
7
2026-06-14 via Nuitee