The Jamaica Pegasus Hotel

Hotels
8.3 (986 reviews)
81, Knutsford Boulevard , Kingston , jm
+1 876-926-3691

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Location

Guest Reviews

8.3
Based on 986 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
J
Jimmy • couple • jm
10
2026-08-21 • via Nuitee
K
K. Henry • solo_traveller • gb
9
Pros:

So good, I ended up staying twice

Cons:

Food at breakfast was lukewarm even when it just came out the kitchen. Took a while to replenish food

2026-08-19 • via Nuitee
T
tinisha • couple • gb
10
2026-08-19 • via Nuitee
K
Kitahara • couple • jp
9
2026-08-18 • via Nuitee
K
Kitahara • couple • jp
8
Nice people
Pros:

The receptionist Suzanne took care of us with her sincerity and her hospitality with smiles was very good.
So as well the concierge Chassi. Thank you so much. I would like to stay longer next time.

Cons:

Elevators took time to go up and down ever time…

2026-08-18 • via Nuitee
K
Kitahara • couple • jp
10
Nice people
Pros:

Suzanne took care of us sincerely and her smile was so nice. That’s made me to feel that I would come back that hotel again.
Also the concierge Chassi was as well. Thank you!

Cons:

Elevators….

2026-08-18 • via Nuitee
M
Martin • solo_traveller • au
8
Pros:

The hotel had a cafe, restaurant, bar, swimming pool and tennis courts. Also the guest laundry was very handy.

Cons:

The staff were not helpful and appeared disinterested, sometimes rude

2026-08-15 • via Nuitee
H
Horace • family_with_children • us
8
Great
Pros:

Gym, food,

Cons:

Friends

2026-08-14 • via Nuitee
D
Davis • solo_traveller • us
9
2026-08-13 • via Nuitee
M
Michelle • solo_traveller • kn
8
2026-08-13 • via Nuitee
J
Jorge A. • couple • cr
10
Comodidad al maximo
Pros:

Las instalaciones estan super bien, muy bonito y limpio ademas el personal muy atento y servicial.

Cons:

No tengo comentarios negativos de mi experiencia en este Hotel, de Hecho supero mis expectativas.

2026-08-11 • via Nuitee
W
Williamson • solo_traveller • jm
9
2026-08-10 • via Nuitee
L
Lawrence • extended_group • us
7
2026-08-10 • via Nuitee
C
Cleve • couple • jm
10
2026-08-09 • via Nuitee
A
Ashaki • couple • jm
10
2026-08-08 • via Nuitee
J
Julien • solo_traveller • tt
7
2026-08-08 • via Nuitee
K
Kirthy-Anne • extended_group • tt
10
I was an excellent choice for accommodation
Pros:

Everything

Cons:

My stay was short

2026-08-08 • via Nuitee
W
Watson • family_with_children • jm
10
2026-08-06 • via Nuitee
L
Luca • solo_traveller • gb
9
2026-08-05 • via Nuitee
J
Julie Ann • solo_traveller • jm
8
Pros:

I like the proximity to the Emancipation Park and the New Kingston town centre.

2026-08-04 • via Nuitee