The Jamaica Pegasus Hotel

Hotels
8.3 (996 reviews)
81, Knutsford Boulevard , Kingston , JM
+1 876-926-3691

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Location

Guest Reviews

8.3
Based on 996 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
V
Vaughan • family_with_children • ky
8
2026-10-24 • via Nuitee
W
Whittingham • couple • jm
8
Its was okay, short four days. Awesome 👌
Pros:

Was great , love that there was food , callaloo chicken, local stuff
And other treats

Cons:

Maybe microwave in room

2026-10-23 • via Nuitee
D
Devon • couple • ky
8
2026-10-20 • via Nuitee
R
Rodney • solo_traveller • ec
9
Pros:

Kind staff, excelent facilities and location

2026-10-20 • via Nuitee
M
Michelle • family_with_children • jm
10
Excellent, will stay again 🥰
Pros:

Hotel was clean, food at the lower level restaurant was great. Overall experience, excellent

2026-10-20 • via Nuitee
M
Muriel • family_with_children • gb
7
To spend a night at Pegasus hotel,Jamaica, now crossed off my bucket list.
Pros:

I love the reception area the locality. The reception staff the porters the restaurant staff excellent customer service.I love the view from the restaurant great +++.

Cons:

I didn't like that the television wasn't a smart tv. Was disappointed about that considering the price I paid for the room. I didn't like being charged extra for query what reason for the room that was different from the Booking.com pricing. Maybe this was because I had twin beds instead one king size bed. The menu didn't please me . I love fish, Jamaican style, it wasn't on the menu, fillet fish only, so I went to the Marriott across the road ad had a Snapper fish with okra ,bammy, crackers,rice and vegetables. It was expensive but delicious .

2026-10-20 • via Nuitee
C
Carby • family_with_children • jm
10
Pros:

Yes

Cons:

N/a

2026-10-19 • via Nuitee
D
Diandra • solo_traveller • jm
7
Pros:

Staff was great!

Cons:

THE HOTEL WAS BORING, NOT MUCH ENTERTAINMENT

2026-10-19 • via Nuitee
D
Donavan • extended_group • us
10
2026-10-13 • via Nuitee
D
Donavan • extended_group • us
10
Love it love will return to my favorite place to stay when I am in Jamaica.
Pros:

Overall my experience was excellent with the staff. the properly was clean and well maintained also my family wanted to thank Jared the gentleman who did an amazing job in the morning with the breakfast.

Cons:

No issue

2026-10-13 • via Nuitee
C
Cody • extended_group • us
10
Was great, would definitely stay again.
Pros:

Last minute I had to extend my stay due to flights, hotel staff was very helpful.

Cons:

The ice machine was a little bit too far.

2026-10-11 • via Nuitee
B
Bianca • couple • us
10
2026-10-09 • via Nuitee
C
Carl • solo_traveller • jm
10
2026-10-08 • via Nuitee
V
Venreece • solo_traveller • jm
4
2026-10-08 • via Nuitee
D
Davon C • solo_traveller • jm
10
2026-09-19 • via Nuitee
D
Davon C • solo_traveller • jm
10
2026-09-19 • via Nuitee
S
Sashana • solo_traveller • gb
10
2026-09-18 • via Nuitee
M
Mcferren • solo_traveller • us
7
2026-09-18 • via Nuitee
W
Wayne • couple • gb
10
2026-09-15 • via Nuitee
R
Randolph • couple • jm
8
Very good
2026-09-15 • via Nuitee