The Jamaica Pegasus Hotel

Hotels
8.3 (845 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 845 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
I
Iveina solo_traveller tc
10
Definitely plan on coming back
Pros:

Everything thing was great . I had city view and I was just in time for Jamaica Carnival . It was in the heart of everything and walking distance to KFC. Welcome staff was a 10/10 Front Desk 10/10 Gift Shop 10/10 Cafe 9/10 Restaurant 9/10 . Definitely coming back .

2026-04-18 via Nuitee
1
142hugov Business
10
Outstanding service
Pros:

Richard is an asset to the Hotel, his personal, professional and friendly service makes every visit memorable!!!

2026-04-17 via Tripadvisor
M
Mobile46490017189 Business
10
Great customer service
Pros:

Ackeem is always extremely helpful and personable. Each time Ive stayed his customer service has been top notch.

2026-04-16 via Tripadvisor
M
Murray family_with_children jm
10
Pros:

Everything

2026-04-16 via Nuitee
S
Stay35496524643 Business
10
Great service
Pros:

Ackeem and Tanecia provide great service each and everytime! Truly appreciate that home away from home feeling!

2026-04-15 via Tripadvisor
K
kerrianns778 Couples
10
Great experience
Pros:

It was my first time at The Pegasus. The checking process was easy interactive. The atmosphere is clean and beautiful. I was checked in by Shuwana and assisted by Ackeeam. Will definitely return.

2026-04-15 via Tripadvisor
S
solsB5004EG Couples
10
A great rest stop
Pros:

Ackeem and Shuwana very good at what they do, excellent workers very professional at what they do. Ackeem with assistance and Shuwana with checking in, their wit and character were a good touch and the room was very chic and modern.

2026-04-15 via Tripadvisor
L
Lugg solo_traveller jm
10
2026-04-15 via Nuitee
E
E9925ZJwarrenc Business
2
Overpriced for quality of service and care
Pros:

Terrible service and overall experience. Would not recommend for business travelers.

2026-04-13 via Tripadvisor
5
594lataniaw Friends getaway
10
Wonderful experience
Pros:

I enjoyed my stay at the Pegasus . For 4 days I had breakfast and sometimes dinner at their blue widow restaurant. Mr Richard Brown was exceptional waiter and food was great .

2026-04-13 via Tripadvisor
K
Kalisha couple ca
7
2026-04-13 via Nuitee
G
Gregory couple gb
6
Pros:

Staff was friendly

Cons:

Clean windows needed to see the view we paid for

2026-04-13 via Nuitee
J
Jonathan couple us
4
2026-04-11 via Nuitee
A
Andrew solo_traveller us
10
Pros:

I stayed for 6 nights and I was very satisfied. The staff was courteous and helpful and my room was cleaned everyday. The location is central to half way tree and cross roads and the new kingston business district. I give this hotel a five star

Cons:

I cannot think of anything that I disliked

2026-04-10 via Nuitee
C
Cheryl couple gb
10
2026-04-10 via Nuitee
J
jodikeir Solo travel
10
Amazing
Pros:

Amazing view, exceptional service by Ackeeem and Tanecia, they were phenomenal and definitely made me feel welcome. Would definitely stay here again

2026-04-08 via Tripadvisor
C
Carl couple us
10
Great
Pros:

Excellent

Cons:

The room we were in the shower head not spraying properly, needs changing

2026-04-08 via Nuitee
E
errolw889 Family
10
Maginicent enjoyable stay.
Pros:

Miss Ingram did an excellent job with my room.. she’s very professional and exceptional clean. Ackeem was our bellhop he’s the man very knowledgeable helpfully and always asking if we okay. The Jamaica Pegasus is the place to be ps big up coutleigh.

2026-04-07 via Tripadvisor
N
N8332HZadamo Solo travel
10
Massage
Pros:

One of the best massages I've ever had in my life. Wendy was amazing!! Very knowledgeable and did exactly what my body needed after traveling all week.

2026-04-07 via Tripadvisor
6
677garths Business
10
Great visit
Pros:

Ackeem was professional and courteous he was information. The rooms were modern and nice looking forward to enjoying my short trip.

2026-04-07 via Tripadvisor