The Jamaica Pegasus Hotel

Hotels
8.3 (860 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 860 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
F
Franklyn solo_traveller cw
9
2026-05-12 via Nuitee
M
Marjorie couple us
10
2026-05-12 via Nuitee
S
Steede solo_traveller bm
10
Pros:

I love it is the best one in jamaica 🇯🇲 1 love

Cons:

I love it can walk to shop and by food

2026-05-11 via Nuitee
I
Ibrahim solo_traveller cz
2
Very poor customer service
Pros:

The location was very good

Cons:

The receptionist were very unprofessional and unfriendly. I wanted to pay upfront at the reception and I met with an attitude. I had to explain to the person that it is unacceptable for this behavior if the price rate is so high.

2026-05-09 via Nuitee
E
Emmab solo_traveller gb
3
Think there's rooms and time to improve
Pros:

The location of the hotel is perfect. Linen texture is lovely, clean and fresh
Breakfast amazing.
Water flow good.
Cleaning polite and helpful.

Cons:

Lot's of old moles slime around sink. Small bath no walking shower.
Toilet water was running all night until I couldn't take nor sleep. I called front desk around 03:55 am headache. Someone came and fix toilet around 4am leave all mess. The carpet haven't been hoover for awhile because it's dirty. The keep noisy when open. Unfinished work on bath lower pipe big gap. Curtain faulty. Loud would in the day bagging. It was a restless disturbing night on the 4th May 2026. The chair have old dust and buildup rubbish both bedroom and breakfast area cream chair if filthy. Even like mosquito blood stain on chair in breakfast area.
Not welcoming just very bland

2026-05-07 via Nuitee
S
Sahlav couple il
7
Places, perfect good gym good rooms, but the food isn’t so good and not so various. That’s the only thing I didn’t like,
2026-05-06 via Nuitee
A
Alice ann family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-04-30 via Nuitee
R
Rowan couple us
7
Average stay with high prices!
Pros:

Location great, free parking

Cons:

Too expensive for the area. I had a fried egg at breakfast and they charged 8 American dollars yikes! The breakfast buffet did not get replenished when things ran out. Service was slow.

2026-04-29 via Nuitee
I
itohan solo_traveller ng
9
Pros:

The Ambience is beautiful and the staff are quite friendly

Cons:

Food options for breakfast is limited to Jamaica cuisine

2026-04-28 via Nuitee
D
David couple gb
8
2026-04-26 via Nuitee
D
Davide solo_traveller it
9
2026-04-25 via Nuitee
T
Thompson couple jm
7
2026-04-25 via Nuitee
C
craigjO721IR Couples
10
Food at Pegasus was amazing
Pros:

My review of the food from my stay at Pegasus. Breakfast was honestly a highlight every single day. I was always excited to start the morning! Now, that oxtail? Impeccable. It was so tender and tasty that it blew me away. The flavor, the texture, everything was spot on. The pork was delicious too, and the rice and peas with the veggies just tied everything together perfectly. But seriously, your oxtail was out of this world! I’ll definitely be back to Pegasus in Kingston, Jamaica, for future stays.
Thank you again for an amazing experience!

2026-04-22 via Tripadvisor
V
Venture03657849243 Business
10
A Five Star Experience
Pros:

Pegasus has become a "home away from home" over the past 8 years me visiting Kingston. The location is ideal, and the room and amenities excellent...especially the pool area!
What makes this hotel exceptional is the hotel staff and the professional services they provide. Richard (and other staffers) always great you with a smile and willing to assist you with whatever you need. Their service can not be matched and is why this will always be my place to stay!

2026-04-22 via Tripadvisor
F
feliciaf57 Business
10
Richard is the BEST!!!!
Pros:

The best part of coming to The Pegasus is the amazing service provided by Richard In the restaurant. He’s so kind, attentive, and always courteous and professional. He’s wasn’t only kind to myself but he’s assistance his co workers and anyone else need help.

2026-04-22 via Tripadvisor
R
RichardM807 Business
10
A great stay at the Jamaica Pegasus
Pros:

All the staff were very courteous, friendly and welcoming, especially Ackeem, the bellman who assisted us with our bags on arrival.
The room was very clean… no complaints

2026-04-21 via Tripadvisor
Z
Z5187LUcourtneyg Business
10
Great stay
Pros:

Ackeem
Good ambassador for the Hotel and Jamaica Pegasus 🇯🇲...very helpful...
Room is well kept..good service.

2026-04-21 via Tripadvisor
S
S1012STstever Couples
10
First arrived
Pros:

Ackerman very curious and greeted us as we arrive and Tamera cheered and and very knowledgeable

2026-04-21 via Tripadvisor
S
shaunakayc2023 Friends getaway
10
Very convenient location in New Kingston
Pros:

I had a good stay at the hotel. Breakfast buffet was a plus, server Richard Brown was very attentive to our needs. I would recommend staying at this hotel.

2026-04-20 via Tripadvisor
3
312islandhopper Family Kingston, Kingston Parish, Jamaica
10
Exceptional service
Pros:

Food was on point but the service was better, Richard Brown was there to make sure all went smoothly, all whilst offering service with a smile

2026-04-19 via Tripadvisor