The Jamaica Pegasus Hotel

Hotels
8.3 (747 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 747 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
H
hsP1866KS Family
10
Nice experience
Pros:

My bother and I first time staying here and ackeem and Wayne are exceptional communicators. They made us laugh with the bun Jokes. The rooms are nice break fast is yet to come but am excited about it definitely looking forward to enjoying my stay.

2026-04-03 via Tripadvisor
K
K8600SOmichaels Family
10
Great first time
Pros:

I always stay next door and said hey let’s give the Pegasus a try and I must say they didn’t disappoint. Ackeem Wayne and Jaden are exceptional working. The bell hop ackeem and Wayne are execellent working with assisting with our luggage and making sure our rooms is set up perfectly.

2026-04-03 via Tripadvisor
C
Christopher family_with_children tt
9
2026-04-03 via Nuitee
S
Shelly-annmarie family_with_children kr
10
Pros:

I loved the pleasantness of customer service the place was clean and quite.

2026-03-31 via Nuitee
J
JE couple us
8
2026-03-30 via Nuitee
W
Wendy couple jm
6
It was very relaxing
Pros:

The location
The Garden
The wedding area
The larger conference rooms

Cons:

It needs to be painted

Fixed lounge chairs in pool stained

The legacy needs to be refurbished

2026-03-30 via Nuitee
C
Cassandra family_with_children us
7
Pros:

I love the location and cleanliness, and they provide free breakfast, which was delicious.

I also liked the staff swiftness addressing an issue with my room. They were very helpful in resolving it. For that reason I highly recommend this hotel. Thank you

2026-03-29 via Nuitee
4
428breannaj Family
10
Attending wedding
Pros:

Ackeem was very friendly and polite. Offered help without asking. Suzanne was quick and with check in process was seamless. Would recommend.

2026-03-28 via Tripadvisor
K
KEVON couple us
10
2026-03-28 via Nuitee
S
SBlagrove family_with_children jm
8
My pre birthday stay at the Pegasus
Pros:

I was able to check in early, and the Bell guy assisted and was courteous.

Cons:

Standing at the counter to check in and the staff did not acknowledge me until the supervisor asked if I was being assisted.

2026-03-28 via Nuitee
E
Elida family_with_children be
8
Pros:

Bien localizado

2026-03-27 via Nuitee
J
jonafnf family_with_children cr
10
Pros:

Un buen sitio para descansar, buena atención

2026-03-27 via Nuitee
M
Melanie couple jm
10
2026-03-26 via Nuitee
7
772zeenaz Business
10
Great Hotel, THE SPA is the best
Pros:

Excellent hotel and amenities, especially all the incredible staff. Highlight of the entire trip was the amazing spa experience administered by Wendy, I highly recommend her work ( I had a body scrub and detox ) which was impeccable and left me leaving looking like a completely different person. I can’t recommend the facilities and Wendy’s work enough , you must experience it for yourself if you stay or pass through the Pegasus. 10/10

2026-03-25 via Tripadvisor
F
Fiona family_with_children gb
10
2026-03-25 via Nuitee
B
Bennett family_with_children jm
8
2026-03-24 via Nuitee
A
ABIGAIL family_with_children jm
8
2026-03-24 via Nuitee
B
Beryl solo_traveller tc
9
2026-03-24 via Nuitee
B
Bennett family_with_children jm
8
2026-03-24 via Nuitee
V
V couple gb
3
Not value for money. Would not go there again
Pros:

Crop

Cons:

Not enough variety. Boiled eggs were not stripped

2026-03-22 via Nuitee