Baymont by Wyndham Hot Springs

Hotels
•
Baymont Inn & Suites
5.4 (545 reviews)
737 South 6th Street , Hot Springs , US
+1 501-520-5522

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good location near attractions
Pool and hot tub / jacuzzi available and clean
Some rooms reported clean with comfortable bedding
Occasional good breakfast items (waffles) and filling options
Quiet rooms despite main road
Cons:
Serious cleanliness problems reported (black mold, dirty fixtures, under-sofa trash)
Rooms in need of repairs/updates (bad beds, worn furniture, curtain issues)
Breakfast often minimal/poor in quality and choices
Hidden/extra charges at check-in reported
Plumbing/AC issues: noisy plumbing, slow-to-heat shower, dirty AC fins
Towel shortages / front desk miscommunication
No elevator (unexpected for some guests)
Room amenities sometimes missing or broken (coffee pot parts, TV remote)

Categories

Cleanliness
3.5
Multiple guests reported serious cleanliness issues (black mold in bathroom, sticky/old urine near bolts, under-sofa trash, dirty AC fins, overall 'very dirty' reports), though a few guests noted rooms/sheets/bathrooms were clean.
Service
7
Staff and reception repeatedly described as friendly and helpful; some service lapses (front desk misunderstandings about towels, planned repairs) but overall service was a relative positive.
Location
7.5
Several guests praised the location (edge of Fall River, close to attractions, good walking area), quiet rooms despite main road — location considered a strong point.
Room Quality
4.2
Rooms described as run down or in need of repairs (horrible bed, disgusting couch, curtain disrepair, noisy plumbing, slow-hot water), though some guests found rooms comfortable and had working jacuzzis.
Amenities
6
Pool and hot tub/jacuzzi noted positively and were clean; basic amenities present but nothing exceptional; no dedicated breakfast staff and limited towel availability reported.
Value for Money
4.3
Several guests felt the hotel was 'well below expectation for rate charged' and cited hidden fees; occasional good value reported by some visitors but overall value perceived as below average.
Food and Beverage
3.7
Breakfast frequently criticized as minimal, sparse or poor (very limited hot options, watered-down juice, minimal choices); a few guests praised waffles and a filling offering on some visits.
Overall Experience
7
Mixed overall: positive elements (friendly staff, good location, some clean/comfortable rooms and working jacuzzi) offset significant cleanliness and room-quality problems for many guests, resulting in a middling-to-slightly-positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Baymont Inn & Suites Hot Springs is thoughtfully equipped with a microwave, refrigerator, and coffee maker, ensuring a comfortable stay.

Relaxation and Recreation: Unwind in the indoor pool or rejuvenate in the whirlpool during your stay. Stay active in the fitness room or catch up on work at the business center.

Explore the Surroundings: Conveniently located just a mile from The Mammoth Site Museum, and a short drive from Evan’s Plunge and Wind Cave National Park, our hotel offers the perfect base for your Black Hills adventure.

Book your stay at Baymont Inn & Suites Hot Springs for a memorable and relaxing getaway.

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the fitness center is currently undergoing renovations and is unavailable at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

5.4
Based on 545 reviews
Cleanliness: 3.5
Service: 7
Location: 7.5
Room Quality: 4.2
Amenities: 6
Value for Money: 4.3
Food and Beverage: 3.7
Overall Experience: 7
S
Steven • couple • us
4
Would not recommend to stay there needs upgrades
Pros:

It was quiet and easy check-in

Cons:

Broken bed frame almost fell out of the bed cleanness toilet had molded around top . Continental breakfast was not good no proteins in eggs tasted funny.

2026-11-07 • via Nuitee
R
Robert Ewell • family_with_children • us
10
Pros:

staff was great very helpful.

Cons:

stay was too short.

2026-11-04 • via Nuitee
S
Susan • couple • us
10
2026-11-01 • via Nuitee
A
Amy • couple • us
4
We have decided not to stay at this hotel another time
Pros:

Breakfast was minimal choices eating area not very well kept room was pretty run down and average cleanliness.

Cons:

Overall condition. Breakfast choices and eating area not very inviting

2026-10-28 • via Nuitee
J
John • solo_traveller • us
5
2026-10-25 • via Nuitee
A
Anne • couple • us
9
2026-10-24 • via Nuitee
L
Levi • family_with_children • us
10
Pros:

Very friendly, very good overall

Cons:

Room had a problem but that was discussed with front desk. And they said they had someone pre planned to fix it the day we left.

2026-10-24 • via Nuitee
L
Lukas • couple • us
5
2026-10-23 • via Nuitee
K
Kathleen • couple • us
1
Gross, gross, gross!
Pros:

Nothing. Black mold. Very dirty.

Cons:

Everything. Breakfast was non-existent. They had a big jar of peanut butter and a gallon of milk. Our room had black mold in the bathroom. The plumbing was very noisy. Coffee pot in room was missing parts.

2026-10-20 • via Nuitee
D
Dave • couple • us
4
It was well below expectation for rate charged. I've stayed in a lot nicer places for less!
Pros:

Front desk person very nice and helpful. Jacuzi tub was nice.

Cons:

Bed was horrible. Couch in room was disgusting. Room was in need of repairs/updates. Breakfast was joke.

2026-10-19 • via Nuitee
S
Stanberry • family_with_children • us
6
You can sleep there
Pros:

The pool was not exceptional but it was clean. There was also a much needed hot tub. Breakfast was good for where we were.

Cons:

I had to pay extra when checking in. Hidden charges/fees piss me off no matter how small because it feels dishonest. The clerk did not understand I was asking for more towels for the pool area so we had to reuse our room towels when showering. There was several of us and only 2 towels. The shower took forever to get hot but was hot once it did.

2026-10-19 • via Nuitee
P
Penna • couple • us
10
Pros:

The breakfast was very filling. The waffles were the highlight of the meal.

Cons:

I could not see anything that needed improved.

2026-10-18 • via Nuitee
K
Kymberly • couple • us
7
We will be staying there again!
Pros:

The room was clean, especially the bathroom and the sheets.

Cons:

There was a little bit of disrepair, and the curtains were hanging a little wrong.

2026-10-13 • via Nuitee
C
Cheyenne • family_with_children • us
10
2026-10-12 • via Nuitee
G
Ginnelle • extended_group • us
8
Not horrible.
Pros:

Beautifully located on the edge of Fall River. Even though it is on a main road the rooms were quiet.

Cons:

Under the sofa bed had trash from the previous guest. The toilet seat was loose and when I went to tighter it there was several layers of old sticky pee on the bolts.

2026-10-12 • via Nuitee
R
Robert • couple • us
7
Pros:

It was a basic hotel, but was relatively clean and well maintained.
The standard breakfast was typical. Nothing exceptional about anything in the room or hotel.

Cons:

Everything was fine. Just an older dated hotel with typical wear and tear.
Staff was very accommodating. Great large grass area around the back to walk our dog.

2026-10-10 • via Nuitee
G
Gary • couple • us
5
Disappointed
Pros:

Location

Cons:

No elevator. That isn’t in the description.
when I went to grab a towel from the rack next to the shower the entire rack assembly came down crashing. Shower head was nasty and the fins on the ac unit were dirty. The tv remote didn’t work.

2026-10-07 • via Nuitee
F
Florence • solo_traveller • fr
8
Confortable et propre. Bon rapport Q/P
Pros:

Accueil très sympathique. Nous avions réservé 2 chambres et avons eu des chambres communicantes, parfait. Bonne literie, propre, spacieux. Le PDJ est simple (œufs brouillés, toasts, muffins et machine pour se faire des gaufres, yaourts, céréales). Il n’y a pas de personnel pour le PDJ, donc tout en libre service avec assiettes et couverts jetables.

2026-09-18 • via Nuitee
J
Jan • couple • nl
8
Prima verblijf voor doorreis
Pros:

Vriendelijk personeel

Cons:

Geen warme douche, gehorige kamer

2026-09-18 • via Nuitee
P
Peggy • couple • us
5
Just okay.
Pros:

Bed was comfortable.

Cons:

Breakfast was awful. Only choice for hot food was eggs. Juice was so watered down it was barely colored water.

2026-09-17 • via Nuitee