Baymont by Wyndham Hot Springs

Hotels
•
Baymont Inn & Suites
7 (712 reviews)
737 South 6th Street , Hot Springs , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Cons:
Cleanliness issues
Poor service
Lack of food options

Categories

Cleanliness
5.39
The hotel was reported to be dirty with various cleanliness issues such as stained towels, mold in the bathroom, and general filth.
Service
7.36
Staff was described as unhelpful and rude, with reports of poor service and issues like being double charged.
Location
9.4
The location received positive mentions, being described favorably in several reviews.
Room Quality
6.35
Mixed reviews regarding room quality; some found the beds comfortable but others encountered issues like wrong reservations and bugs.
Amenities
6.38
Amenities were lacking, with complaints about insufficient breakfast options and broken equipment.
Value for Money
7.34
Value perceptions varied, but overall dissatisfaction with the experience likely detracted from this score.
Food and Beverage
5.39
Significant complaints regarding breakfast quality and options; many found it lacking.
Overall Experience
8.36
While many aspects were disappointing, some emphasized the location and found certain elements acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:38

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Baymont Inn & Suites Hot Springs is thoughtfully equipped with a microwave, refrigerator, and coffee maker, ensuring a comfortable stay.

Relaxation and Recreation: Unwind in the indoor pool or rejuvenate in the whirlpool during your stay. Stay active in the fitness room or catch up on work at the business center.

Explore the Surroundings: Conveniently located just a mile from The Mammoth Site Museum, and a short drive from Evan’s Plunge and Wind Cave National Park, our hotel offers the perfect base for your Black Hills adventure.

Book your stay at Baymont Inn & Suites Hot Springs for a memorable and relaxing getaway.

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the fitness center is currently undergoing renovations and is unavailable at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 712 reviews
Cleanliness: 5.39
Service: 7.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 8.36
L
Lori • solo_traveller • us
9
2026-07-11 • via Nuitee
C
Chris Weigers • family_with_children • us
8
This was fine for a one night stay.
Pros:

The room has recently been updated and was fine for a night.

Cons:

However, there was trash left behind by the previous occupant of the room. I also thought that the hotel was overpriced.

2026-07-11 • via Nuitee
T
Terry • solo_traveller • us
8
2026-07-09 • via Nuitee
J
Jean-Claude • extended_group • fr
10
Très agréable et bon accueil - personnel et gérant très à l'écoute.
Pros:

Très bon Accueil. Piscine agréable. Salle de PDJ agréable. Possibilité de coins extérieurs appréciables

Cons:

WC accueil à surveiller pour garantir plus de propreté

2026-07-08 • via Nuitee
B
Barbara Jo • extended_group • us
10
Pros:

Nice hotel tucked a bit away. Friendly staff and very clean. Good price.

Cons:

Maybe some more signs on how to get to the hotel??

2026-07-08 • via Nuitee
W
Wallace • solo_traveller • us
10
Pros:

Really don't have any major complaints.

Cons:

Would have liked more variety for breakfast.

2026-07-07 • via Nuitee
L
Lori • solo_traveller • us
8
2026-07-06 • via Nuitee
M
Marija • solo_traveller • si
9
2026-07-06 • via Nuitee
B
Brenda • couple • us
9
We are going back next week.
Pros:

The manager was so friendly and helpful with everything we asked.

2026-07-02 • via Nuitee
S
Steve • couple • us
7
2026-06-30 • via Nuitee
T
Trauger • solo_traveller • us
10
Pros:

The staff. Shah (?) Was there when we checked in and was still working breakfast when we left. In the meantime, he arranged with another guest to help with our van which we were nursing home after a bison ramming. It was literally duct taped together and James was out there at 7 am with parts and tools. Got us home safely. You guys saved our trip. Thank you Thank you.

2026-06-29 • via Nuitee
R
Randy • family_with_children • us
9
Pros:

The man at the front desk was very helpful and polite. He was pleasure to deal with.

Cons:

Breakfast was a little skimpy.

2026-06-29 • via Nuitee
B
Bridges • solo_traveller • us
9
Pros:

The room was nice and comfortable. You can tell they have been working hard to fix everything. They have done a lot in two months and still working on the place. They are going to be adding more to the breakfast soon.

Cons:

The breakfast could use more but the owner is fixing that soon. Anything else he will be working on soon.

2026-06-26 • via Nuitee
S
Sabrina • solo_traveller • de
9
2026-06-26 • via Nuitee
L
lori • solo_traveller • us
7
2026-06-24 • via Nuitee
B
Barbara • couple • us
10
Great service!
Pros:

Excellent, friendly and helpful staff.
Very comfortable bed and quiet.

Cons:

Would have liked more options for breakfast because we were there for several days.

2026-06-22 • via Nuitee
H
Hundley • solo_traveller • us
8
The service was phenomenal. We had a pet but had booked through a third party and hotel staff was not aware. They were
Pros:

Location was nice, pretty view, convenient

Cons:

There were a couple things broken in my room, the privacy lock on the door, knob missing on a drawer

2026-06-19 • via Nuitee
A
Amelia • couple • us
10
Best Baymont Hotel of All Time. Strongly Recommended!
Pros:

From the moment we walked in, the hotel had a great vibe. Shah at the front desk made us feel very comfortable and even gave us a free upgrade to a jacuzzi room, which was a nice surprise.
The room was spacious, clean, and felt like a luxury suite. The beds and linens were fresh, and the bathroom was very clean.
We also enjoyed the pool and hot tub, and the breakfast the next morning was amazing.
We loved our stay!

2026-06-19 • via Nuitee
D
Dieter • solo_traveller • de
9
2026-06-10 • via Nuitee
A
Alice • solo_traveller • gb
8
Great value, friendly hotel, good base to explore the Black Hills
Pros:

Excellent check in service with good local travel tips. Easy walk into Hot Springs along the creek. Grocery store & places to eat a few mins walk away. Recently replaced carpets & painted, nice & clean. Buffet breakfast & 24/7 coffee.

Cons:

NA

2026-06-10 • via Nuitee