PLAZA Premium Parkhotel Neu-Ulm

Hotels
8.3 (1669 reviews)
Silcherstrasse 38 , Ulm , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Varied breakfast
Cons:
Some cleanliness issues
Coffee machine shortages
Parking fees

Categories

Cleanliness
7.95
Several guests noted cleanliness positively but highlighted some areas needing attention, such as worn facilities.
Service
8.95
Guests consistently mentioned friendly and helpful staff, adding to a positive experience.
Location
8.45
Located close to attractions yet in a quiet area, appreciated by guests.
Room Quality
8.45
Rooms were noted as comfortable and spacious by several reviewers.
Amenities
7.95
Some amenities were lacking, such as insufficient coffee machines during busy times.
Value for Money
7.95
Generally seen as good value, though some felt there were issues with parking charges.
Food and Beverage
8.45
Breakfast was frequently praised for variety and quality.
Overall Experience
8.25
Overall satisfactory experience with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:13

Property Description

River Danube Views and Old Town Charm
Enjoy a breathtaking view of Ulm's Old Town and the iconic Ulm Minster cathedral from our park-side hotel.

Direct Access to Convention Centre
Conveniently located beside the Edwin-Scharff-Haus convention centre, our hotel offers direct access for business travelers.

Local Attractions and Family Fun
Explore nearby attractions like Legoland Theme Park and the Margarete Steiff Museum during your stay at the Golden Tulip Parkhotel.

To book your stay at the PLAZA Premium Parkhotel Neu-Ulm, visit our website or call us directly.

Important information:

Please note you must buy an Umweltplakette (fuel emission sticker) if you want to drive into central Ulm.

Please note that we can only accept dogs as pets. For these, a fee per night applies. Service dogs are, of course, exempt from the fees.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1669 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
A
Alexander • couple • ch
7
Das Hotel ist ideal für ein Kurzurlaub
Pros:

Die Lage war perfekt und ruhig. Das Zimmer sehr gross leider etwas dunkel, aber gut gekühlt alls wir es betratten.
Allerdings keine Kleiderablagen !

Cons:

Die Brotauwahl beim Frühstück etwas mager, da ja Deutschland von sehr guten Broten gelobt wird. Die Zimmerfenster aussen voller Spinnengewebe und viel Schmutz.
Die Tische auf der Terrasse nicht gereinigt , und die Fassade aussen waren auch schmutzig.

2026-07-04 • via Nuitee
D
Dennis • solo_traveller • de
10
2026-07-04 • via Nuitee
Z
Zsuzsanna • solo_traveller • hu
7
It’s probably not the best choice
Pros:

The room was spacious and basically clean. The gym was well equipped and facing the river. The Staff at the breakfast room were super nice, attentive.

Cons:

I was frightened/surprised by finding a little cockroach in the towel cabinet because otherwise everything was clean. I found the coded door unnecessarily complicated, the plastic card would be easier.
The mattress was quite firm for me. The location is a bit far from shops and restaurants.

2026-07-04 • via Nuitee
E
Else • couple • dk
8
2026-07-04 • via Nuitee
יצחק בקרמן • solo_traveller • il
10
Pros:

נקי ,ארוחת בוקר מצוינת
הכל היה נפלא
חדרים גדולים
ממליצה בחום

Cons:

אהבנו הכל

2026-07-03 • via Nuitee
K
Kilian • solo_traveller • de
6
Dreckige Zimmer
Pros:

Modern

Cons:

Schimmel in der Dusche, Boden extrem dreckig, extrem viel Staub unterm Bett, mind. 3 große Spinnennetze mit Spinne drin

2026-07-03 • via Nuitee
G
giuseppe • solo_traveller • it
7
Pros:

La stanza

2026-07-03 • via Nuitee
S
Sai Prasanna • solo_traveller • de
5
Pros:

The room size, location of the hotel was good. Bedding was good.

Cons:

The Internet didn't work. The AC made too much of a loud noise and can't be switched off. The toilet was smelling bad due to poor drainage.

2026-07-03 • via Nuitee
A
Adam • couple • ie
10
2026-07-03 • via Nuitee
J
Joerg • extended_group • de
8
Nice hotel in good location to old city.
Pros:

Good location close to old city, nice staff

Cons:

Hotel should have restaurant to take a dinner.

2026-07-03 • via Nuitee
J
Janine • couple • de
9
2026-07-02 • via Nuitee
H
Hans Dieter • couple • de
8
2026-07-02 • via Nuitee
H
Hana • family_with_children • cz
10
Pros:

Čistě ubytování, parkoviště u hotelu, milý personál, pohodlné postele, skvělá snídaně!!!!!

2026-07-02 • via Nuitee
M
Melissa • family_with_children • nl
8
Fijn verblijf gehad.
Pros:

Vlak bij het centrum, vriendelijk personeel

Cons:

We kwamen laat aan, helaas geen restaurant aanwezig. Na een lange reis nog naar het centrum gelopen om te eten.

2026-07-02 • via Nuitee
L
Lautenschläger • solo_traveller • de
10
Pros:

Großes geräumiges Zimmer mit einer sehr netten und schönen Ausstattung.
Direkt an der Donau gelegen mit Blick auf dem Fluss. Außerhalb des Hotel Sitzplätze am der Donau mit einem Getränke laden.

Cons:

Als Raucher muss ich sage, das ich mich hier recht diskriminiert fühlte.
Obwohl das das Hotel über eine sehr große Aussen Terrasse verfügt war es hier nicht gestattet zu Rauchen. Wir hätten uns sehr gerne auf die Terrasse bei einer Zigarette und bei einem Getränk nieder gelassen.
So kann man nichts verdienen.
Statt dessen werden die Raucher vor dem Eingang geschickt. Ich finde es eine sehr schlechte Wahl.
Vielleicht sollte die Terrasse geteilt werden. Für Raucher und nicht Raucher. Den auch Raucher haben ein recht in einem Hotel im Freien zu sitzen. Und nicht abgestempelt vor der Tür zu stehen.

2026-07-02 • via Nuitee
A
Avi • solo_traveller • gb
8
Cons:

Noise from a mechanical pump periodically disturbed my sleep

2026-07-02 • via Nuitee
J
jürgen • solo_traveller • de
8
2026-07-02 • via Nuitee
P
Pascal • solo_traveller • de
9
2026-07-01 • via Nuitee
P
Paertmann • couple • de
8
Wir hatten einen angenehmen Aufenthalt in Neu-Ulm
Pros:

Schönes Ambiente, sauber und freundlich. Top Klimatisierung.

2026-07-01 • via Nuitee
A
Antonio • couple • ch
8
2026-06-30 • via Nuitee