Quality Inn Lakeville North

Hotels
•
Quality Inn
7.3 (100 reviews)
17605 Kenrick Avenue , Lakeville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Quiet hotel
Pool described as nice and clean
Comfortable bed and pillows (in some rooms)
Good, convenient location (close to gas station/CVS)
Breakfast available and always hot coffee
Some staff members were friendly and responsive
Value for comfort mentioned by at least one guest
Rooms described as clean by a few guests
Cons:
Rooms frequently damp or humid; damp carpet and sheets reported
Housekeeping inconsistent; rooms often not cleaned and towels not changed
No elevator (problem for upper floors)
Front desk language barriers; at least one rude clerk reported
Fridge/freezer issues; beverages frozen or refrigerator not working properly
Toilet and door lock/keycard malfunctions
Breakfast quality inconsistent and often bland
Vending/munchies machine not functioning
Some guests felt poor value for the price charged
Reported incidents of spoiled milk and poor handling of the complaint

Categories

Cleanliness
4.5
Multiple guests reported damp-smelling rooms, damp carpet and sheets, towels left in piles and housekeeping frequently skipped — overall cleanliness rated poorly.
Service
8.4
Mixed but often positive frontline interactions: several reviews praise friendly, responsive staff at times and helpful counter staff; however there are repeated reports of language barriers at the desk, inconsistent housekeeping management, and at least one instance of rude handling of a complaint.
Location
10
Location consistently praised — convenient for nearby destinations, close to gas station/CVS and described as quiet and meeting guests' needs.
Room Quality
5
Frequent issues noted with room environment and fixtures: cold/humid rooms, fridge/freezer problems, toilet and fan/lock/keycard malfunctions — some rooms had comfortable beds but mechanical and moisture problems lowered quality.
Amenities
9.5
Pool is repeatedly called nice and clean and basic amenities (breakfast, coffee) are available; some amenity failures (vending machine, fridge problems, no elevator) exist but the usable amenities, especially the pool and available breakfast service, were often viewed positively.
Value for Money
6.5
Mixed perceptions of value: one guest felt significantly overcharged for poor service, while others found value for comfort; overall slightly below average given service and cleanliness issues.
Food and Beverage
5.5
Breakfast was available and coffee hot, but several guests described bland or poor-quality eggs/sausage, limited pastry availability, and at least one incident involving spoiled milk — food quality seen as subpar.
Overall Experience
9
Overall impressions are mixed but many stays were adequate due to location, helpful staff members and usable amenities; despite several strongly negative reports (damp rooms, housekeeping failures), enough guests reported acceptable stays that the aggregate overall experience is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Convenient Location and Nearby Attractions
The Quality Inn hotel, just off Interstate 35 West, offers easy access to popular attractions like the Mall of America, Mystic Lake Casino, and Valleyfair Amusement Park.

Abundant Amenities
Guests can indulge in a complimentary hot breakfast, free local and long distance calls, and daily fresh baked cookies. The hotel also features an indoor pool, hot tub, and free Wi-Fi throughout.

Ideal for Business and Leisure
Business travelers benefit from the hotel's business center, meeting room, and free high-speed internet. For relaxation, spacious rooms equipped with convenient amenities await, including luxurious two-person hot tub suites.

Book now for a memorable stay at Quality Inn with a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

7.3
Based on 100 reviews
Cleanliness: 4.5
Service: 8.4
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 9
D
Danielle • solo_traveller • us
3
2026-10-19 • via Nuitee
V
Vinh • solo_traveller • us
5
2026-09-02 • via Nuitee
A
Ann • solo_traveller • us
2
I was very unimpressed with the hotel's condition and temperature and staff.
Pros:

The hotel was quiet at least.

Cons:

I didn't see on the website that there was no elevator. The front desk person's English was very hard to understand. My room was cold and very humid. The carpet and sheets felt damp. I had to put the heat on to try and get the moisture out of the room, but then the room would get hot. I ended up staying on first floor being no elevator. But I didn't feel as safe. I left before breakfast. I would not recommend this hotel.

2026-08-26 • via Nuitee
J
Jerry • family_with_children • us
3
I paid almost $1000 for 2 rooms and poor service the entire stay. I should have requested a refund.
Pros:

Scrambled eggs and sausage, but only if you get there early. Never had any muffins or donuts if you got there mid morning.

Cons:

Never cleaned the rooms or changed the bedding! Sometimes they gave us clean towels, on Sunday we got back to our room and the towels, washcloths were still in a pile by the tub! I went down to the desk and ask why? The excuse… the cleaning persons team lost in the World Cup soccer championship and she was so upset she had to go home! I ask for towels and he gave my daughter a clothes basket to bring the dirty towels first!

2026-07-22 • via Nuitee
G
Gregory • family_with_children • us
5
Nice staff. Ok breakfast, damp rooms, don’t expect much.
Pros:

Breakfast was okay. Eggs were bland and no pepper available even when we asked.pool was nice and for the most part the staff was friendly and responsive. Pool was clean.

Cons:

Room was very damp smelling the whole week, they never came by the make our beds, they only grabbed old towels and left fresh, although the last day we came back and nothing had been done. When we inquired about it, we were told that the housekeeper was upset about Argentina losing the soccer cup and left. We asked about new towels and were told we had to bring down our old ones first. I had to ask for a basket as they were very wet from the day before to bring them down.
The refrigerator was more of a mini freezer… our gallon of water was frozen solid over night. We tried to adjust to find out it was already at the highest temp.
The toilet did not flush properly. You had to hold it down all the way to flush it and it maybe flushed completely. Maybe.

2026-07-21 • via Nuitee
J
Jack • solo_traveller • us
5
Pros:

Room was clean

Cons:

No continental Breakfast.

2026-07-08 • via Nuitee
L
Linda • couple • us
8
Pros:

Ok

Cons:

Drama with occupants No one at the desk…had to,ring a bell and they could t speak English well.

2026-07-07 • via Nuitee
B
Bambi • solo_traveller • us
8
Pros:

Staff room the whole stay was pleasant. Close to gas station CVS

Cons:

Frig didnt work good no munchies machine

2026-06-30 • via Nuitee
C
chenty • solo_traveller • us
10
Pros:

Man at counter was very nice place was clean

2026-06-16 • via Nuitee
L
Linda • couple • us
9
It met our needs and location worked for wherever wanted to go.
Pros:

The breakfast was fine. Always had hot coffee.

2026-06-15 • via Nuitee
K
Kathleen • solo_traveller • us
6
Pros:

Comfortable bed, pillows, clean, great location, quiet

Cons:

Checked in and 2 times had to return to front desk since card keys didn't work, eventually moved to another room, we were delayed by this. A part of upper door lock appeared to be torn out, missing, so unusable, fan in bathroom wasn't working until finally left it on running & may have barely worked at a low level, toilet stool would run longer than normal even removed tank cover once to stop it. Beverages froze in the refrigerator though placed on middle rack, didn't notice until opened one bottle and the diet soda foamed up and ran over onto the carpet until could grab a cup.

2026-06-14 • via Nuitee
P
Paul • solo_traveller • us
9
2026-06-09 • via Nuitee
B
Ben • family_with_children • us
7
Did the job!
Pros:

Value for comfort

Cons:

Nothing

2026-06-01 • via Nuitee
P
Paul • family_with_children • us
1
Disgusting; never there in future
Pros:

Horrible! RW sausage & eggs like jello

Cons:

Rude front desk clerk denied spoiled milk!

2026-05-18 • via Nuitee
S
Susan • solo_traveller • us
6
Nice staff but a little run down.
Pros:

Beds had clean sheets and pillows and were very comfortable. There were two chairs in the room which was nice. The room temperature was comfortable. The bathroom was clean. The location is close to the freeway, restaurants and pharmacies. The pool was clean.

Cons:

In general, the hotel is a little run down; It could use some new paint on the walls and new blinds. The only public bathroom was locked shut because it was clogged for our entire 2 day stay. The exercise room was in a guest room ( odd) the TV in there didn't work and the blinds were broken hanging in the window. The hot tub was also out of order and I was looking forward to the hot tub.

2026-05-06 • via Nuitee
P
Pam • couple • us
10
We would stay here again
Pros:

Quiet, clean, close to where we wanted it to be, wonderful staff

Cons:

Nothing

2026-04-22 • via Nuitee
M
Marcella • family_with_children • us
9
2026-04-19 • via Nuitee
S
Suzanne • extended_group • us
10
Pros:

Nice

2026-04-01 • via Nuitee
S
Suzanne • extended_group • us
8
2026-03-26 • via Nuitee
G
Georgia • family_with_children • us
3
2026-01-19 • via Nuitee