Barcelo Guadalajara

Hotels
Barceló Hotels & Resorts
8.7 (1639 reviews)
Avenida de la Rosas 2933 , Guadalajara , mx

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Helpful staff
Nice pool area
Good location
Cons:
Inconsistent room cleanliness
Some outdated features
Issues with service quality

Categories

Cleanliness
8.09
Some complaints about cleanliness in rooms, notably the sanitary conditions.
Service
9.56
Generally positive experiences with staff, although a few negative interactions were reported.
Location
9.1
Convenient location with options for shopping and dining nearby.
Room Quality
7.55
Rooms are noted to be old and in need of renovation.
Amenities
9.08
Good amenities like the pool, but some noise issues from maintenance reported.
Value for Money
8.54
Mixed feelings on value; some guests felt the accommodations didn't match their expectations for the price.
Food and Beverage
8.59
Food generally well received; some complaints about specific items.
Overall Experience
9.06
Mixed experiences overall, but many guests intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:50

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious guestrooms equipped with flat-screen TVs and MP3 compatible radios. Relax and unwind in a modern setting after a day of exploring the city.

Convenient Location
Located in the heart of Guadalajara's business district, our hotel offers easy access to the World Trade Center, Expo Convention Center, and Plaza del Sol shopping center. Explore the city's attractions and enjoy hassle-free travel with the airport just a short drive away.

Exceptional Dining and Leisure Facilities
Indulge in gourmet dining at Vitrales Restaurant, sip on cocktails at Cantina Sports Bar, or take a refreshing dip in the outdoor pool. Whether you're here for business or leisure, our hotel provides the perfect blend of amenities for a memorable stay.

Book now to experience the perfect blend of comfort and convenience at our hotel in Guadalajara!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Club floor lounge will be closed until further notice. The breakfast and cocktail corresponding to this floor will be made in Executive Floor.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1639 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 7.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
M
Mariem Martínez Ellerbracker solo_traveller mx
8
Bueno pero sólo lo justo
Pros:

La ubicación es espectacular, en general el personal es muy amable.

Cons:

Para ser un hotel de 5 estrellas se nos hizo muy austero, el lobby se ve bien pero llegando a las habitaciones, independientemente de que sea un hotel antiguo, sólo hay lo básico, en cuanto a amenidades no se incluye acondicionador ni body lotion o algún humectante. El personal es amable pero quizá les falta más capacitación. La alberca es muy pequeña y no se veía limpia. El restaurante es caro comparado con la cantidad de opciones cercanas para comer.

2026-04-11 via Nuitee
A
alfred0gmz NONE
10
Trip to Guadalajara
Pros:

The location it’s close to downtown,la Minerva , across the street is Expo Guadalajara and the drive time to the airport is less than 30 minutes

2026-04-10 via Tripadvisor
I
Ibrahim solo_traveller mx
7
Good place. Don't get caught by the low price. If add everything you need it costs like other hotels
Pros:

The room was big, comfortable, clean and quiet. I could get a good rest.

Cons:

I was expecting the minimum I get in even cheaper hotels: at least two water bottles (they gave me only one), free parking (they charged me $100 pesos per night), a continental breakfast (there was none).

2026-04-08 via Nuitee
A
alberto family_with_children mx
7
Pros:

Limpieza de habitación

Cons:

El tamaño de la alberca para la cantidad de usuarios

2026-04-08 via Nuitee
A
Arlethe Monserrat family_with_children mx
10
Pros:

La alberca y las habitaciones

Cons:

Las almohadas eran incómodas unas muy suaves y otras duras unas altas y otras muy delgadas

2026-04-07 via Nuitee
L
luna martinez family_with_children mx
5
Mala comunicación entre el personal
Pros:

La habitación

Cons:

Fui al restaurante vitrales a desayunar y en la recepción de vitrales me dijo la chica que yo debería de desayunar en el piso 19 y le dije que eso no me incluía y me dijo que no que me fuera al piso 19 y el piso 19 desayuné y cuando checaron me dijeron que tenía que pagar y me cobraron 1500 todo por qué ninguna de los dos restaurantes se pusieron de acuerdo eso no es justo. Y también me cobraron el estacionamiento por día.

2026-04-07 via Nuitee
C
Cardenas family_with_children mx
10
2026-04-06 via Nuitee
A
Alejandro family_with_children mx
8
2026-04-06 via Nuitee
J
Julio couple mx
8
2026-04-06 via Nuitee
L
Luis couple mx
9
All good. Would happily go again
Pros:

Location, clean, breakfast buffet was great

Cons:

Room had an odd odor at first then I don t know if we got used to it or it just went away

2026-04-06 via Nuitee
E
elizabeth family_with_children mx
9
Pros:

En general las instalaciones de primera amenidades y entorno muy agradable desayuno bufette delicioso

Cons:

Fuimos en día festivo se comprende la alberca con sobrecupo

2026-04-05 via Nuitee
E
Esmeralda couple us
1
No muy agradable
Pros:

La ubicación

Cons:

Que en tu habitación se escucha todo lo de los pasillos y de otras habitaciones

2026-04-04 via Nuitee
O
Ochoa cruz family_with_children mx
2
Pros:

El gym

Cons:

Me entregaron una habitacion sucia

2026-04-02 via Nuitee
K
KEMO family_with_children jm
4
Pros:

The gym and pool area

Cons:

The breakfast,it should be American or Caribbean wide variety

2026-04-02 via Nuitee
U
Urcelay solo_traveller es
10
2026-03-31 via Nuitee
J
Jorge family_with_children mx
9
Magnífica
Pros:

El trato de el personal es exelente, me brindaron un exelente servicio en general, las instalaciones muy limpias y excelentes condiciones

Cons:

Por ahora todo muy bien

2026-03-31 via Nuitee
J
JUAN ALFONSO extended_group mx
10
FANTASTICO.
Pros:

EL CENTRO FITNESS EL SPA Y EL VAPOR, TODO MUY BIEN Y MUY ATENTAS Y ATENTOS TODO EL PERSONAL.

2026-03-30 via Nuitee
T
Tapio family_with_children fi
6
2026-03-30 via Nuitee
R
Rodrigo couple mx
10
Pros:

El desayuno excelente, las instalaciones, limpieza y cuarto estaban perfectos.

Cons:

Pedimos de cenar con room service y la comida estaba muy mala. Frio, sin sabor, muy poca cantidad, no me gustó nada pedir la comida.

2026-03-30 via Nuitee
J
Jaime solo_traveller cl
10
2026-03-28 via Nuitee