Hotel G San Francisco

Hotels
8.5 (799 reviews)
386 Geary Street , San Francisco , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Small bathrooms
Old facilities

Categories

Cleanliness
7.64
Several mentions of rooms being unclean and the lack of vacuuming during the stay.
Service
9.61
Staff received numerous positive comments for being helpful, especially Irene and Claudia.
Location
8.65
Great location mentioned multiple times, easy access to nearby attractions.
Room Quality
7.6
Rooms described as small and older, but clean with good amenities.
Amenities
8.63
Complimentary coffee and tea were appreciated, though some complaints about older facilities.
Value for Money
8.59
Noted as a good value considering the location and comfort, despite some discrepancies in room appearance.
Food and Beverage
8.64
Positive comments regarding the complimentary coffee and tea.
Overall Experience
8.61
Overall, a positive experience noted, with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 21:00

Property Description

Luxurious Amenities
Indulge in the custom amenities, Nespresso coffee machine, and Metis toiletries offered in each contemporary room at Hotel G San Francisco.

Convenient Location
Located just steps away from Union Square and cable car lines, Hotel G San Francisco is the perfect base for exploring the city's major attractions and entertainment venues.

Modern Facilities
Enjoy the convenience of a 42-inch Smart TV, air-conditioning, and a techno gym at your disposal during your stay at San Francisco Hotel G.

Experience the best of San Francisco at Hotel G. Book now to secure your luxurious stay in the heart of the city.

Important information:

A fee will be charged for over-sized vehicles. Please contact property directly for details. Property also offers valet parking.

Please note: The name on the reservation must match the name on the credit card. No third party credit cards.

Hotel G authorizes $75 per night on the credit card provided upon check-in as a temporary authorization hold, in case of any incidentals. If no extra charges are incurred, hold will be released from your account. Processing time could take 5-15 business days depending on your bank, and longer if using a debit or international card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 57 per day.

  • Internet

    WiFi is available in all areas and costs USD 33.84 per 24 hours.

Location

Guest Reviews

8.5
Based on 799 reviews
Cleanliness: 7.64
Service: 9.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Georgina couple gb
7
Ok hotel in central San Francisco
Pros:

Good location just off Union Square, a short walk to the main cable car stop.

Cons:

A bit old and tired, only one elevator working, which was insufficient for the size of the hotel

2026-06-26 via Nuitee
D
Dominic couple us
8
2026-06-24 via Nuitee
K
kimberlyac224 Business Portland, Oregon
4
Uncomfortably cold room; ineffective heating
Pros:

I cannot recommend this hotel for cooler weather. The room was freezing because of a drafty, slat-style window in the bathroom and an ineffective heater that only blew lukewarm air. I barely slept due to the cold, and the front desk had no space heaters to offer. A very uncomfortable experience.

2026-06-21 via Tripadvisor
M
Mehmet HAKAN couple tr
8
Pros:

Konum

Cons:

Oda zemini ahşap ve yüyürken ses yapıyor

2026-06-21 via Nuitee
R
Rob solo_traveller gb
7
Central location, nice room but awful breakfast
Pros:

I really loved my room. It was spacious and well designed.

Cons:

The breakfast was a disgrace! Honestly, I was shocked at how bad it was. It should be free for what is on offer and I'd then say it was a great little extra but it's no way worth paying for.

2026-06-19 via Nuitee
M
Matheus solo_traveller br
7
Pros:

Location, staff and room size

Cons:

Old room
Busy single elevator, the other one was out of service

2026-06-15 via Nuitee
X
Xion solo_traveller us
10
Weekend hiatus
Pros:

The rooms were quiet and very clean. The shower was nice, and the room was overall very comfortably cozy. Charming and accommodating.

Cons:

That the restroom fan, was either very quiet or non functional. Either way the water temperature was not for steam or lobster levels.

2026-06-15 via Nuitee
I
imane solo_traveller ca
7
2026-06-15 via Nuitee
2
237genew Family
10
Love Hotel G
Pros:

This is a great hotel located close to major San Francisco attractions. The staff is very friendly and helpful with information about the city and hotel services. Irene, Tyler and Nhoro went above and beyond to provide supplies, breakfast vouchers, luggage storage and a smooth check in and check out. The hotel is well maintained, safe for travelers, has a 24 hour gym and a hotel lounge. There is an Italian restaurant on the ground floor. The rooms have refrigerators and an in room espresso machine. Our family with grown sons went for leisure and it was a great vacation. I highly recommend this hotel and have stayed here twice. It is a reasonable price and still extremely nice.

2026-06-12 via Tripadvisor
D
daviden628 Couples
10
Great experience
Pros:

Welcoming hotel, excellent and strategic location. Irene at the reception was very kind and gave us lots of useful information

2026-06-10 via Tripadvisor
M
Misty couple us
8
Great value for the location. Room is cozy, easy to get to.
Pros:

Centrally located. Easy to get to all we wanted to see from the hotel

Cons:

The site said nothing about renovations. Only one working elevator, and the lighting in the bathroom is very dim. Left an item of jewelry behind but they claim it was not found, I even told them where it fell… it was early in the morning when I heard it but it didn’t register until I was in another state flying home

2026-06-08 via Nuitee
A
Alona yeshayahu couple il
10
מלון נחמד מאוד, הוא ישן אבל מתוחזק היטב, נקי ונעים
Pros:

מיקום מעולה, חדר נוח מאוד

Cons:

החנייה עלתה 57 דולר ליום

2026-06-05 via Nuitee
Y
yusuf solo_traveller tr
6
2026-06-04 via Nuitee
J
Jeanie-Harmony NONE Northern California, California
8
Love the ambience, location and service
Pros:

Great boutique hotel in the heart of Union Square. Easy parking next door at Westin. Beautiful rooms, comfortable beds. Great self serve breakfast. Noise issue with AC unit needs to be addressed.

2026-05-31 via Tripadvisor
E
Emilia extended_group us
8
2026-05-26 via Nuitee
T
Toby couple us
8
2026-05-19 via Nuitee
L
Laura solo_traveller us
9
Great Stay
Pros:

The location was perfect for attending an event at August Hall. I also liked the fact that you needed a key to enter the hotel after a certain time and to access floors via the elevators.

2026-05-19 via Nuitee
A
Alfredo solo_traveller ar
5
Regular, el precio es caro para las comodidades que ofrecen
Pros:

La ubicación

Cons:

Andaba un solo ascensor, en la habitación no hay lugar de guardado. Las almohadas eran altas y regidas.

2026-05-18 via Nuitee
M
MARCELO solo_traveller br
7
2026-05-17 via Nuitee
A
Alison couple us
7
It wasn’t terrible but also wasn’t great. A fine place to stay off Union Square with clean rooms and comfortable beds.
Pros:

Rooms were clean, bed was comfortable
Nice fixtures, bathroom floor tile, plush headboard
Streaming tv

Cons:

Cooling/heat system is old, outdated, and SUPER loud (although it did help eliminate the street noise). No attempt to modernize or just improve general room/building conditions (old wood trim painted over hastily, old 70’s looking windows covered in city grime, etc. Elevator was SLOW and covered completely in a weird vinyl paper and although it had signs say it was undergoing refurbishment, the signs seemed like they had been there a long time. Lobby and hallways were dark and dreary.

2026-05-15 via Nuitee