Hotel G San Francisco

Hotels
8.5 (753 reviews)
386 Geary Street , San Francisco , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Small bathrooms
Old facilities

Categories

Cleanliness
7.64
Several mentions of rooms being unclean and the lack of vacuuming during the stay.
Service
9.61
Staff received numerous positive comments for being helpful, especially Irene and Claudia.
Location
8.65
Great location mentioned multiple times, easy access to nearby attractions.
Room Quality
7.6
Rooms described as small and older, but clean with good amenities.
Amenities
8.63
Complimentary coffee and tea were appreciated, though some complaints about older facilities.
Value for Money
8.59
Noted as a good value considering the location and comfort, despite some discrepancies in room appearance.
Food and Beverage
8.64
Positive comments regarding the complimentary coffee and tea.
Overall Experience
8.61
Overall, a positive experience noted, with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 21:00

Property Description

Luxurious Amenities
Indulge in the custom amenities, Nespresso coffee machine, and Metis toiletries offered in each contemporary room at Hotel G San Francisco.

Convenient Location
Located just steps away from Union Square and cable car lines, Hotel G San Francisco is the perfect base for exploring the city's major attractions and entertainment venues.

Modern Facilities
Enjoy the convenience of a 42-inch Smart TV, air-conditioning, and a techno gym at your disposal during your stay at San Francisco Hotel G.

Experience the best of San Francisco at Hotel G. Book now to secure your luxurious stay in the heart of the city.

Important information:

A fee will be charged for over-sized vehicles. Please contact property directly for details. Property also offers valet parking.

Please note: The name on the reservation must match the name on the credit card. No third party credit cards.

Hotel G authorizes $75 per night on the credit card provided upon check-in as a temporary authorization hold, in case of any incidentals. If no extra charges are incurred, hold will be released from your account. Processing time could take 5-15 business days depending on your bank, and longer if using a debit or international card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 57 per day.

  • Internet

    WiFi is available in all areas and costs USD 33.84 per 24 hours.

Location

Guest Reviews

8.5
Based on 753 reviews
Cleanliness: 7.64
Service: 9.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
R
Ronaldo • extended_group • br
7
Pros:

Apesar da boa localização, entorno à noite na é agradável.

Cons:

A recepção é crítica. Se for de carro, na há valet e estacionamento fica em outro hotel al lado. Hotel necessita urgentemente de modernização.

2026-03-09 • via Nuitee
K
Kota • solo_traveller • us
4
Overpriced old hotel with think wall
Pros:

Location

Cons:

It’s so old

2026-03-08 • via Nuitee
L
lisadE1577QW • NONE
10
San Fran Getaway
Pros:

Hotel was perfectly located to shopping and very good restaurants. Overall room was too small, however, I don't think hotels in Union Square area offer much space for value. I didn't like bathroom sink, prefer a shower stall over tub, room felt too confined. Furniture was too outdated giving a drabby vibe. I felt the staff were great/pleasant.

2026-03-07 • via Tripadvisor
E
Eridanio • family_with_children • it
8
Pros:

Great central position. Spacious room.

Cons:

Old style bathroom

2026-03-06 • via Nuitee
C
Carolyn • couple • gb
8
Hôtel G is a great base for exploring, and it’s proximity to numerous good restaurants. The staff were very helpful and
Pros:

The proximity to Union Square, a great base for exploring

Cons:

Nothing not to like

2026-03-05 • via Nuitee
D
Deborah • family_with_children • us
7
Pros:

Love the staff

Cons:

The staff

2026-03-04 • via Nuitee
M
Michael • couple • us
7
2026-03-02 • via Nuitee
S
Steve • family_with_children • us
10
2026-02-28 • via Nuitee
J
Joyce • couple • us
10
Perfect Stay!
Pros:

Great location and room decor & amenities,loved having an onsite restaurant that was quite good. Bed was very comfortable, and we very much appreciated the robes, slippers and microwave. This was hands down the cleanest hotel room we’ve ever stayed in. There wasn’t a speck of dust anywhere, so we were really wowed by that. Taking a bath in the wonderful tub was heavenly, too.

Cons:

We could really hear the sirens and street noise through the windows, but we managed to sleep fine anyway. A friendly ghost experience in this historical property might have been fun.

2026-02-27 • via Nuitee
G
GrandTour11187066830 • Couples
10
Hotel G, nice little gem with the best staff!
Pros:

We had the opportunity to be taken care of by Irene in the Front Desk. She made us feel we were the most important people in the world. Always smiling and assuring us a great stay, which we had. Thanks Irene!
Love the closeness to Union Square and great restaurants.

2026-02-23 • via Tripadvisor
Y
Yadira • couple • us
10
Convenient location for a night or two
Pros:

Close proximity to Union Square shops and Trolley stops/public transportation

Cons:

Small rooms, floors were creaky and bathrooms were not updated

2026-02-23 • via Nuitee
L
leosnaps • Business • New York City, New York
10
Comfortable Stay with Amazing Customer Service (thanks Irene!)
Pros:

A very comfortable room, clean and spacious. room darkening shades were efficient and having a tv and desk to work on were great. the room also had a comfortable sofa, espresso machine and refrigerator .

2026-02-17 • via Tripadvisor
Z
Z8225SNsophier • Business • Hull, Gatineau, Outaouais Region, Quebec
10
Cute hotel in a great location
Pros:

The location was great and easy access to the financial district. It’s nice to stay in boutique hotels. The rooms were decorated in a chic manner. The staff were incredible- especially Irene at the front desk- she took great care of me! Thank you and I’ll be back!

2026-02-12 • via Tripadvisor
M
meredithguerriero • Business • Los Angeles, California
4
If you're looking for a cheap stay
Pros:

I had to stay here for a work trip but wouldn't recommend if you're looking for a nice comfortable stay. It feels very cold and older but some modern touches. No water is provided other than a water machine on the 2nd floor. Some rooms are interior facing and feel like a jail cell (I had to move rooms). Every room is very different so you aren't sure what you're going to get. The AC is a window unit so if you're on a lower floor it's very loud and you can hear the street bc the window is not fully secure. I would give this a 3 star hotel experience nad personally would not return.

2026-02-12 • via Tripadvisor
M
Mark • family_with_children • us
10
Thumbs up for hotel g
Pros:

Everything about it

Cons:

The parking fee seemed unreasonable. But it is SF

2026-02-09 • via Nuitee
M
msantiago5069 • NONE
8
In Union Square
Pros:

I liked that it was near the Cheesecake Factory since I don't get to eat there very often. Walking around the neighborhood in the evening didn't feel very safe. It was nice being able to park right next door at the Westin Hotel and not having to walk very far to get the car.

2026-02-01 • via Tripadvisor
L
lytob • Business
10
Modernized historic building at Union Square
Pros:

I stayed 4 nights at Hotel G during a yearly event at Moscone convention center, along with several colleagues. This has been my best hotel experience so far in San Francisco. We noted that the rooms were clean, the bed comfortable, and the location more than adequate to be walking distance to Moscone and reasonably safe compared to nearby streets, though you should always pay attention. It was easy to find good restaurants nearby for breakfast and dinner. Every interaction with the Staff was pleasant, but they may sometimes be limited by available hotel equipment or policies. My colleagues appreciated their experience and would gladly stay at Hotel G again.

2026-01-26 • via Tripadvisor
A
Agnés • couple • de
8
Good :)
Pros:

Location

Cons:

Reception staff is a bit slow and unbothered 🥲

2026-01-25 • via Nuitee
D
Deirdre • couple • us
8
It was rather late midnight and I wanted to take a bath I saw that there was a bathrobe available and I wanted a cup of
Pros:

Great location! Block away from union square.

Cons:

Dislike elevator that you have to use your room key. When checking in my hands a full I’ve tucked away the key only to find out it’s needed to get elevator to move. I understand it’s for the security of staff and guests but I just wish there was another way.
Honestly there is nothing I didn’t like about the property. Except elevator.

2026-01-19 • via Nuitee
A
Alia • couple • ae
9
2026-01-19 • via Nuitee