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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Table tennis
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Currency exchange
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Public transport tickets
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in luxuriously decorated guestrooms and suites featuring modern amenities such as flat-screen TVs, minibars, and elegant bathrooms with premium toiletries. Some rooms even offer private terraces or balconies for a relaxing retreat.
Gourmet Dining Experience
Savor exquisite cuisine prepared with local ingredients at the renowned restaurant led by chef Philippe Boucher. Dine in a charming setting overlooking the garden, either indoors or on the terrace, for a truly memorable culinary experience.
Relaxation and Wellness
Unwind and rejuvenate at the spa with complimentary access to a range of facilities including a heated indoor swimming pool, fitness area, steam bath, sauna, and hydromassage beds. Pamper yourself with invigorating massages available on-site for an extra touch of luxury.
Book your stay at Auberge de Cassagne & Spa for a perfect blend of luxury, gastronomy, and relaxation.
Double and Comfort Double Rooms have a capacity of 2 people maximum. No extra child or adult can be accommodated in these rooms.
Please note that for bookings of more than 3 rooms, special group policies apply.
The spa is open from 09:00 to 01:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for € 25 per person per night when using an existing bed.
People 3 years old and over stay for € 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Personnel aux petits soins.
Chambre spacieuse et confortable.
Restaurant très très bon, plat copieux.
Spa très appréciable.
La chambre, vaste et confortable, WC séparés, salon avec feu de bois, parking sécurisé.
Tout était parfait !
Alles!
Nichts
L'accueil, le charme du lieu.
La chambre spacieuse avec tout le confort nécessaire.
Le spa au top, mention spéciale à Chantal. Une personne extraordinaire par sa gentillesse et sa bienveillance.
Le dîner et le petit déjeuner étaient parfaits.
Prise dans la chambre à vérifier et les joints de la douche seraient à refaire
Tolle große Zimmer mit Balkon oder Terrasse. Riesiges bequemes Bett. Tolles Ambiente. Die Sterneküche ist hervorragend und man wird sogar satt 😉. Es ist teuer, aber Preis Leistung stimmt. Schade nur, dass es bei längerem Aufenthalt keine alternative Verpflegungsmöglichkeit gibt. Weder im Hotel, noch in fußläufiger Umgebung.
Nous avons aimé toutes les prestations
RAS
The good:
Well-appointed, maintained upscale property.
Excellent service from staff.
The owner visits every table at dinner, soliciting feedback.
Disappointments:
When one envisions a boutique resort and spa outside of Avignon, it is surrounded by vineyards and lilac fields; instead, it is in the middle of high-density working class homes, high-rise government apartments, next to a school. There are no restaurants or retail establishments nearby, which we felt save visiting.
Management aggressively pushes dinner at the restaurant, making repeated phone calls every day to request reservations.
Dinner staff does not meet the expectations of a Michelin restaurant. Maitre de fawned over 2 tables of regular guests, rest are served by breakfast staff, who are unable to make proper wine recommendations, took meals away from us after pouring sauce, immediately served to next table. By far the most disappointing meal so far of our trip.
Relaxing, clean, staff is lovely
The room was comfortable but dated . The staff were very helpful .
The location was a shock and d extremely disappointing . The outer appearance of the property is very poor . The breakfast was overpriced and the food was average . The dinner was also poor value for money .
Clean room. Had to ask for iron.Room Service was great.
Staff in front was just okay. A couple of times, they didn’t say hello.
Room was spacious and comfortable. Staff was friendly and helpful. Breakfast was excellent and the woman that ran the breakfast room is a star.
Restaurant was good but not memorable. Some of the pricing seemed a bit high--E55 for a half bottle of champagne in the mini-bar and drinks at the bar were pricey. We took a cab into and out of the city and that was also more than expected.
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