Auberge de Cassagne & Spa

Hotels
•
Small Luxury Hotels of the World
9.2 (224 reviews)
450, allee de Cassagne , Le Pontet , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Cons:
Location concerns
Overpriced dining

Categories

Cleanliness
8.91
Rooms were comfortable but some issues noted with decor.
Service
9.88
Staff were generally friendly and helpful, with excellent service in some areas.
Location
8.42
The hotel location surprised some guests; not ideal for a boutique hotel experience.
Room Quality
9.87
Spacious rooms with good amenities, although some were described as dated.
Amenities
9.4
Spa and pool were well-received, although the gym was below average.
Value for Money
8.36
Some guests felt food and drinks were overpriced compared to quality.
Food and Beverage
8.91
Breakfast and dinner received mixed reviews; specific meals were disappointing.
Overall Experience
9.88
Overall stay was pleasant, despite some disappointments in food and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Luxurious Accommodations
Indulge in luxuriously decorated guestrooms and suites featuring modern amenities such as flat-screen TVs, minibars, and elegant bathrooms with premium toiletries. Some rooms even offer private terraces or balconies for a relaxing retreat.

Gourmet Dining Experience
Savor exquisite cuisine prepared with local ingredients at the renowned restaurant led by chef Philippe Boucher. Dine in a charming setting overlooking the garden, either indoors or on the terrace, for a truly memorable culinary experience.

Relaxation and Wellness
Unwind and rejuvenate at the spa with complimentary access to a range of facilities including a heated indoor swimming pool, fitness area, steam bath, sauna, and hydromassage beds. Pamper yourself with invigorating massages available on-site for an extra touch of luxury.

Book your stay at Auberge de Cassagne & Spa for a perfect blend of luxury, gastronomy, and relaxation.

Important information:

Double and Comfort Double Rooms have a capacity of 2 people maximum. No extra child or adult can be accommodated in these rooms.

Please note that for bookings of more than 3 rooms, special group policies apply.

The spa is open from 09:00 to 01:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 25 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 224 reviews
Cleanliness: 8.91
Service: 9.88
Location: 8.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.88
S
serious65 • solo_traveller • rs
2
Cons:

Very old fashioned, staff lazy, too expensive with out any quality... It is for 3 stars maximum

2026-05-16 • via Nuitee
M
Michael • couple • us
9
Better place to stay than in the tourist center of Avignon
Pros:

Very relaxing, great restaurant, beautiful room, excellent shower and jacuzzi

Cons:

Ducks were using the swimming pool for a toilet.
Dining was quite expensive. Breakfast was pretty average

2026-05-08 • via Nuitee
C
Cornelis • couple • nl
9
heel prettig, volgende keer zou ik dit weer kiezen
Pros:

Restaurant

2026-04-25 • via Nuitee
S
Sébastien • couple • fr
10
Très bons souvenirs.
Pros:

La piscine intérieure et le personnel très prévenant. Le fait que l'hôtel ne soit pas un grand immeuble mais plusieurs îlots avec de la verdure. On, se sentait dans un cocon.
Tentez le petit déjeuner en chambre sur votre terrasse. Un agréable moment de détente au soleil.

Cons:

Tout était bien pensé. Nous avions même des parapluies dans la chambre pour traverser les jardins.

2026-04-24 • via Nuitee
A
Andrew • couple • fr
8
Pros:

The room and spa were perfect. The place is very calm.

Cons:

The restaurant. It looks like they are trying to achieve something but without success. There were too many staff milling around. Very expensive.

2026-04-23 • via Nuitee
E
Elena • couple • ch
9
Pros:

Excellent restaurant, very friendly staff, close to Avignon

2026-04-20 • via Nuitee
C
celine • solo_traveller • fr
9
2026-04-19 • via Nuitee
G
Goujat • family_with_children • fr
10
Pros:

Personnel très agréable, bel endroit à l’esprit familial

2026-04-18 • via Nuitee
P
Patricia BLANC • solo_traveller • fr
8
2026-04-16 • via Nuitee
A
Alexis • solo_traveller • fr
9
Grande bienveillance de la directrice d'établissement
Pros:

Suite au petit problème du spa la directrice a fait preuve d'une grande bienveillance elle nous a offert les petits déjeuners et une séance de hydromassage ce qui nous a beaucoup touché merci encore

Cons:

Juste un petit souci le soir nous avons voulu profiter du spa or le jacuzzi avait été vidé du coup désillusion

2026-04-13 • via Nuitee
C
Ciel Gaston • extended_group • ch
10
Pros:

Alles. Es war perfekt

2026-04-12 • via Nuitee
D
Dominique • solo_traveller • fr
10
Parfait
Pros:

Tout

Cons:

L’eau de la piscine est un trop fraîche

2026-04-10 • via Nuitee
T
thierry • couple • fr
8
Pros:

Très bel accueil chambre confortable
Massage au SPA très bien

Cons:

Le restaurant gastronomique est une déception
Cuisine qui n a rien d un étoilé mais prix exorbitant

2026-04-10 • via Nuitee
S
Sabine • extended_group • ch
9
2026-04-10 • via Nuitee
L
Lambert • solo_traveller • de
9
Das Hotel ist gut - Die Lage und Umgebung dem Hotel nicht angemessen.
Pros:

Schöne Zimmer mit nettem Innenhof. Sehr gutes Restaurant.

Cons:

Die Lage . Keine schöne Umgebung.

2026-04-09 • via Nuitee
P
Patricia • extended_group • fr
8
Halte parfaite dans ce cocon bien caché.
Pros:

Le cocon hors du temps, le spa ouvert très tard, la gentillesse et la disponibilité du personnel (merci à la dame à l'accueil du SPA), le charme désuet de ce type d'hôtel, la terrasse, le petit déjeuner varié et excellent. Parfait pour une étape.

Cons:

Le domaine est vieillissant, mais ça fait partie de son charme, la décoration des chambres serait peut-être à revoir.
La situation géographique (à côté d'une école), dans un endroit peu engageant.

2026-03-27 • via Nuitee
J
Jessica • couple • fr
10
Magnifique
Pros:

L'accueil
La chambre magnifique
Le restaurant excellent
Le cadre exceptionnel

2026-03-26 • via Nuitee
J
Jeremy • couple • fr
10
2026-03-22 • via Nuitee
T
Tricoche • couple • fr
8
2026-03-21 • via Nuitee
P
Pavel Herman • couple • cz
1
Pros:

Nothing!

Cons:

Absolutely unbelievably overpriced hotel, which also charged extra for a "upgrade" of the room, which was appalling. Old and poorly maintained hotel in a place where there is really nothing around! On a two-week trip around France, we did not experience anything so terrifying. In addition to the completely inadequate price of the hotel, also an overpriced restaurant. SPA ridiculously small and inadequate, definitely completely different from what was communicated on Booking.com. The hotel is at a three-star level, including the attitude of the staff: out of two requests, one was met late, the other not at all... One of the worst hotel experiences in my life. Booking.com should check more carefully what information about hotels it communicates!

2026-03-08 • via Nuitee