Winston-Salem Marriott

Hotels
Marriott Hotels & Resorts
8.6 (317 reviews)
425 North Cherry Street , Winston-Salem , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly and attentive staff
Great location
Excellent room upgrades
Cons:
Parking availability
Lighting issues in the room

Categories

Cleanliness
8.69
Reviews indicate the hotel was clean and well maintained.
Service
8.97
Multiple mentions of friendly and attentive staff, including personal stories enhancing service perception.
Location
8.6
Convenient location with positive notes on walkability and nearby amenities.
Room Quality
8.46
The room upgrades and overall room comfort received positive feedback.
Amenities
8.49
Good amenities were mentioned, but could be improved in lighting.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.5
Positive comments about the restaurant and food quality.
Overall Experience
8.66
General sentiment reflects a highly positive overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:33

Property Description

Luxurious Accommodations

The Winston-Salem Marriott, nestled in downtown Winston-Salem, offers elegantly designed rooms with modern amenities. Guests can relax in a cozy seating area with a flat-screen TV, enjoy the convenience of a work desk, and indulge in complimentary WiFi.

Fitness and Wellness

Stay active during your stay with access to the hotel's state-of-the-art fitness center, equipped with cardio machines and free weights. After a workout, treat yourself to a rejuvenating experience at The Glass Door Salon and Spa.

Dining Excellence

Savor a delightful culinary experience at Butcher & Bull, a contemporary steakhouse serving delectable meals for breakfast, lunch, and dinner. Whether it's a hearty breakfast or a gourmet dinner, your taste buds are in for a treat.

Experience luxury, wellness, and culinary delights at Winston-Salem Marriott. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INT

Location

Guest Reviews

8.6
Based on 317 reviews
Cleanliness: 8.69
Service: 8.97
Location: 8.6
Room Quality: 8.46
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.5
Overall Experience: 8.66
J
Jamica couple us
10
Great stay!!
Pros:

Loves the rooms and view

Cons:

None

2026-08-15 via Nuitee
C
Carl couple us
10
2026-08-13 via Nuitee
L
Linda couple us
7
Friendly staff.
Pros:

Clean

Cons:

Uncomfortable bed, hard mattress topper impacted a decent nights rest.

2026-08-07 via Nuitee
J
Jose couple us
9
2026-08-06 via Nuitee
D
Delanor couple us
10
2026-08-03 via Nuitee
5
537shayw Family
2
Not a good experience
Pros:

Not a good experience with the checkin process. We were unable to get a refund on our stay.

2026-07-18 via Tripadvisor
S
staciehagwood Business
6
Where are the ice machines?
Pros:

Very nice and clean rooms; most of the desk staff were friendly. Bed was pretty lumpy, but was very clean. Reason for rating is that they are (so I was told) in the process of replacing all the ice machines, and there were no ice machines on any of the floors. I can completely understand that, but at the minimum there should be signs on door of the ice machine room to tell you that. I further believe that either a desk clerk should tell you that when you check in, OR a sign on the inside of every room to tell. I should not have to go floor-to-floor to figure out that ice doesn't exist except in the lobby.

2026-07-12 via Tripadvisor
J
Janet extended_group us
10
I’d stay here again.
Pros:

Exceptionally clean, great customer service, good restaurant on site, many restaurants & small grocery within short walk.

Cons:

Needs new mattresses

2026-07-12 via Nuitee
W
Wheeless solo_traveller us
9
Nice stay but expensive.
Pros:

Close to the convention center to meet my needs.
Nice location and friendly staff.

Cons:

Few luggage racks to use when checking in and out. Food choices were limited and expensive. The ice machines were broken and no way to get ice for my room. If I wanted a microwave in my room it costed more.

2026-07-12 via Nuitee
S
Sarah solo_traveller us
10
Pros:

The room was clean and the staff was pleasant.

2026-07-11 via Nuitee
P
Petrika solo_traveller us
8
2026-07-08 via Nuitee
K
Kevin couple us
8
2026-06-29 via Nuitee
C
Courtney couple us
10
Pros:

Overall a nice hotel. The halls could use a little updating but the room served the purpose. The staff was kind, the restaurant was great!

Cons:

Really dark inside and lighting in room not very bright

2026-06-21 via Nuitee
P
Phani Kumar solo_traveller in
8
2026-06-02 via Nuitee
M
Mark couple us
10
2026-05-02 via Nuitee
H
Haleh couple us
7
2026-04-30 via Nuitee
C
CARDENAS solo_traveller mx
10
2026-04-28 via Nuitee
M
MelBell32 Business Charlotte, North Carolina
4
Needs Updating
Pros:

Was here for one night on the 3rd floor for business. The room had a loud sound every few minutes resulting in no sleep. Room was small and dated, beds and pillows not great. Staff was great but this place needed a makeover badly for the rooms itself. For $308 a night I’d stay at embassy suites instead as it’s right across the street.

2026-04-16 via Tripadvisor
E
Esperansa couple us
10
One of the best stays I have had in a long time
Pros:

It was great and it was so close to everything I needed

Cons:

Everything was good

2026-04-13 via Nuitee
K
kellybJ8149SU Family
10
Sheila was fabulous!
Pros:

I found the hotel to be enjoyable! I loved the M Lounge. Sheila was the epitome of hospitality and so ready to help!

Reservations? They didn’t seem easy to reach as there was only one woman to call and my calls always went to her voicemail. That was frustrating.

Sheila made up for it though!

2026-04-09 via Tripadvisor