Hotel Elisa Cole

Hotels
8.6 (155 reviews)
elisa cole 10 , Santiago , CL
+56 2 2485 4750

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Cons:
Noise issues reported
Lack of elevator

Categories

Cleanliness
8.68
Room was noted to be clean and well-maintained as mentioned in several reviews.
Service
8.95
Staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
9.19
Highlighted as ideally located near restaurants and public transportation, considered a major advantage.
Room Quality
8.44
Comments varied; some found rooms comfortable while others highlighted issues with specific facilities.
Amenities
8.17
Some amenities like breakfast were praised, while others like lack of an elevator were seen as drawbacks.
Value for Money
8.63
Guests felt that the pricing was fair compared to the services received.
Food and Beverage
7.98
Breakfast received mixed reviews; some found it satisfactory, while others expected more variety.
Overall Experience
8.75
Overall, a positive experience with some noted shortcomings but generally satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Charming Stay in Santiago

Convenient Location: Situated just 4 km from Costanera Center shopping mall, Elisa Cole in Santiago offers easy access to the city's bustling city centre district.

Comfortable Accommodation: Each room at Elisa Cole features essential amenities such as a wardrobe, TV, and a private bathroom. Some rooms even boast a lovely balcony for a picturesque view.

Delightful Dining: Start your day right with a delicious buffet breakfast served every morning at the property, ensuring you're fueled up for a day of exploration.

Ready to experience the charm of Elisa Cole in Santiago? Book your stay now and create unforgettable memories in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 8.68
Service: 8.95
Location: 9.19
Room Quality: 8.44
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.98
Overall Experience: 8.75
G
Gema_Perez7 • solo_traveller • es
9
Pros:

Cama muy amplia y cómoda. Varias almohadas según tu gusto.
Desayuno bueno, variado.
Personal muy amable.

Cons:

Nada

2026-09-15 • via Nuitee
C
claudia • solo_traveller • cl
1
2026-09-11 • via Nuitee
T
Tereperez • solo_traveller • cl
10
Pros:

Limpieza,personal muy amable,muy bien ubicado y tranquilo

2026-09-10 • via Nuitee
E
Eduardo • couple • cl
8
2026-09-09 • via Nuitee
B
Bernay • extended_group • co
9
2026-09-07 • via Nuitee
P
Percy Andrey • couple • pe
9
Pros:

La atención

2026-08-27 • via Nuitee
H
Hugo Vicente • extended_group • ar
10
2026-08-24 • via Nuitee
C
Celia Maria • solo_traveller • br
7
Pros:

Limpeza

Cons:

Escadarias

2026-08-09 • via Nuitee
G
Giovanni Del Pelo • solo_traveller • it
6
Pros:

Gentilezza personale e disponibilità

Cons:

posizione zona non bellissima

2026-08-08 • via Nuitee
R
Riziane • family_with_children • br
10
Simples e aconchegante
Pros:

Sim

Cons:

Nada que possa ter relevância

2026-08-05 • via Nuitee
G
Gustavo • solo_traveller • br
9
2026-08-03 • via Nuitee
N
Neil • solo_traveller • gb
10
Good value budget hotel
Pros:

Excellent budget hotel in a good location, set off a main street, so you get quiet with convenience. Some good restaurants within walking distance and easy Uber to the main sites. The staff were very friendly and helpful. Strong wifi, good enough to stream TV. I thought I'd lost my phone charger (i eventually found it buried in my luggage), I contacted the hotel, and they very quickly checked their lost and found and got back to me.

Cons:

The room was small, but I chose a single for cost reasons, so you get what you pay for. It was certainly adequate.

2026-07-20 • via Nuitee
R
Ruth • couple • gb
8
Good location
Pros:

Clean and within walking distance of most tourist attractions

Cons:

Small room with only small window looking at aircon units

2026-07-11 • via Nuitee
F
Fahd • couple • cl
10
Pros:

La atención

Cons:

Podría ser más económico para más visitas

2026-07-09 • via Nuitee
A
Alessandro • couple • us
8
2026-07-08 • via Nuitee
C
Cynthia • couple • br
8
um bom acolhimento
Pros:

A equipe era bastante solícita, gentil. O lugar também muito bom, central.

Cons:

Aqui no Brasil temos muitas frutas. Pareceu que lá no Chile há poucas.

2026-07-03 • via Nuitee
P
PATRICIA • solo_traveller • cl
10
Pros:

La ubicacion

2026-05-29 • via Nuitee
A
Angelica Soledad • solo_traveller • cl
8
2026-05-27 • via Nuitee
E
Eduardo • family_with_children • cl
6
Aceptable estadía
Pros:

El desayuno, muy bueno y el personal super agradable.

Cons:

Internet muy débil e inestable.
El TV cable presentó problemas que no permitieron verla.
En la habitación 107 se escucha todo lo que está pasando dentro y fuera de las instalaciones.

2026-05-26 • via Nuitee
K
kelly • couple • br
9
Pros:

A Localização é ótima e o pessoal é muito acolhedor e muito solícito. Trata-se de um hotel pequeno, o que permite uma maior proximidade com os funcionários e uma sensação de estar em um lugar conhecido. A cama é confortável e o quarto e banheiro são de bom tamanho.

Cons:

Embora eles tenham dado um jeito de encontrar algo para eu comer todos os dias (sou intolerante não celíaca a glúten) o café poderia ter um pouco mais de opções e variedades. E o chuveiro às vezes demorava um pouco para ligar. Mas nada que não indique o hotel.

2026-05-19 • via Nuitee