The Westin Chicago Northwest

Hotels
•
Westin
8.6 (544 reviews)
400 Park Boulevard , Itasca , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Nice staff
Clean property
Great facilities
Cons:
Room temperature issues
Far from attractions
Noise issues

Categories

Cleanliness
8.68
The property and rooms were nice and clean, contributing positively to the overall experience.
Service
8.95
Most guests noted that the staff were very nice and helpful, providing a pleasant service experience.
Location
8.49
While some found the location far from attractions, others appreciated the easy access to motorways.
Room Quality
8.14
Some guests noted issues with room temperature and noise, affecting overall room quality.
Amenities
8.87
Great facilities were highlighted, including a clean pool and nice bar.
Value for Money
8.33
Some guests felt the pricing was high relative to the service and experience received.
Food and Beverage
8.58
There were positive mentions of the bar, though breakfast wasn't evaluated.
Overall Experience
8.75
Overall sentiment was positive with many guests expressing their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:18

Property Description

Luxurious Accommodations
Located just 15 miles from O’Hare International Airport, The Westin Chicago Northwest offers modern guest rooms with flat-screen TVs, coffee-making facilities, and complimentary toiletries.

Relaxation and Recreation
Guests can unwind in the indoor pool, hot tub, or fitness center during their stay. The hotel also provides free parking and a local shuttle service for convenience.

Dining Experience
Indulge in delicious meals and drinks at the 400 Park Bistro on the hotel's main level. For more dining and shopping options, Woodfield Mall is just a 7-minute drive away.

Experience comfort and convenience at The Westin Chicago Northwest. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that the nonrefundable extra charge of USD 50 per pet, per night applies. Please note that a maximum of 2 pets per room (dogs only) is allowed. Please note that the property can only allow pets with a maximum weight of 18 kilos per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.6
Based on 544 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.49
Room Quality: 8.14
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.58
Overall Experience: 8.75
R
Rebecca • solo_traveller • us
10
2026-07-18 • via Nuitee
J
Joana • solo_traveller • pt
8
2026-07-17 • via Nuitee
P
Piranov • solo_traveller • us
10
2026-07-17 • via Nuitee
S
Sammantha • solo_traveller • us
4
Pros:

Location

Cons:

I got a suite and the room was really hot. They said I couldn't get a fan because they didn't have anymore.

2026-07-17 • via Nuitee
E
Ellis • extended_group • us
5
2026-07-15 • via Nuitee
P
Piranov • solo_traveller • us
10
2026-07-15 • via Nuitee
T
Turman • solo_traveller • us
10
2026-07-13 • via Nuitee
A
ABDISHUKUR • couple • us
10
Good
Pros:

Good

Cons:

Good

2026-07-06 • via Nuitee
N
Nadiia • solo_traveller • us
8
Cons:

The only downside was the poor ventilation in the room. It felt very damp and humid. Also, there was no hot water this time. We had to let the water run for about an hour before it became warm enough to take a shower.

2026-07-06 • via Nuitee
A
Aruu • solo_traveller • kg
10
2026-07-05 • via Nuitee
H
Harshita • solo_traveller • us
1
Pros:

Was ok

Cons:

Denied breakfast

2026-07-02 • via Nuitee
J
Jennifer • extended_group • us
7
Hot in the suburbs.
Pros:

Comfortable
Beds. Housekeeping was great

Cons:

We were on the top floor and it was very warm. Almost humid. Also there were several weddings and the noise was very loud all night into the early morning. In addition, for a hotel outside the city it was extremely expensive.

2026-07-01 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-06-29 • via Nuitee
L
Lauren • couple • us
10
2026-06-27 • via Nuitee
D
Daniel • solo_traveller • us
10
Excellent
Pros:

Great stay a little wait for a room other than that great experience excellent

2026-06-22 • via Nuitee
E
Edgar • couple • us
7
Great place, would stay again
Pros:

Location, room size

Cons:

Some of the doors you cant open both at the same time

2026-06-16 • via Nuitee
T
Tinytot260594 • solo_traveller • gb
9
2026-06-15 • via Nuitee
A
ABDISHUKUR • couple • us
10
Good
Pros:

Good

Cons:

Good

2026-06-14 • via Nuitee
A
Antwone • couple • us
8
2026-06-09 • via Nuitee
J
Jonas • couple • us
10
Great hotel overall with location to highway and room size
Pros:

The hotel layout and room size.

Cons:

The mattress was a little uncomfortable

2026-06-08 • via Nuitee