Hotel Cleveland Autograph Collection

Hotels
•
Autograph Collection
8.4 (394 reviews)
24 Public Square , Cleveland , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
High Parking Fees
Dark Rooms

Categories

Cleanliness
7.4
There was a mention of the rooms being dark and concerns raised about the carpet.
Service
9.4
Exceptional service is highlighted with specific mentions of helpful staff members and personalized attention.
Location
8.9
The hotel is praised for its proximity to downtown activities, enhancing the overall experience.
Room Quality
7.9
The rooms were described as nice, but there were comments about darkness which affected the perception.
Amenities
8.4
The hotel offers modern amenities that complement its historical charm, contributing to a pleasant stay.
Value for Money
7.9
Value perception is moderate; while some enjoyed the offerings, the high parking fees were noted.
Food and Beverage
8.9
The food and beverage service received compliments, particularly in personal experiences at the bar and restaurant.
Overall Experience
8.4
Overall experiences have been overwhelmingly positive with particular praise for staff interactions and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:19

Property Description

Historic Downtown Cleveland Charm
Located on Public Square, steps away from Tower City Center, Renaissance Cleveland Hotel offers a blend of history and modern convenience.

Luxurious Amenities
Indulge in the 24-hour fitness centre, grand ballroom, and rooms equipped with 42-inch cable TVs, plush seating areas, and coffee makers for a comfortable stay.

Culinary Delights
Savor American favorites at Sans Souci or enjoy signature cocktails at Lobby Court Bar, offering a vibrant dining experience for guests.

Immerse yourself in the vibrant city life with nearby attractions like Progressive Field, Rock & Roll Hall of Fame, and more. Book your stay at Renaissance Cleveland Hotel for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Connecting rooms are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.4
Based on 394 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.4
L
Linda • family_with_children • us
10
2026-01-30 • via Nuitee
R
Robinson • solo_traveller • us
8
2026-01-25 • via Nuitee
C
Carmen • couple • us
8
Pros:

Front Desk services

2026-01-20 • via Nuitee
R
Rebecca • couple • us
6
2026-01-20 • via Nuitee
M
Megan • extended_group • us
10
2026-01-19 • via Nuitee
K
Karen • extended_group • us
8
We liked it and would definitely stay there again
Pros:

Nice hotel great location our room had a good view of the square

Cons:

Our room with the good view had terribly dirty windows if the view hadn't been so good I would never have noticed the dirty windows also the parking garage was a tight squeeze

2026-01-19 • via Nuitee
N
Nima • couple • au
7
2026-01-19 • via Nuitee
T
Tadenia • family_with_children • us
9
Pros:

The staff was friendly and attentive and the hotel decor was historically modern and unique it was huge and clean.

Cons:

Not enough perks such as buffet breakfast and swimming pool or workout room.

2026-01-12 • via Nuitee
D
Debra • couple • us
9
2026-01-11 • via Nuitee
C
Carla • solo_traveller • us
8
Pros:

window view. Room was nice. Close to everything. Staff was helpful and nice.

Cons:

Parking very expensive!!

2025-12-29 • via Nuitee
R
robert • couple • us
9
Nice hotel, spacious rooms in a historical diwntown building.
Pros:

Good location for downtown activities.

2025-12-10 • via Nuitee
L
Latannia • family_with_children • us
7
Comfortable
Pros:

The beds were comfortable

Cons:

The rooms were dark and the carpet

2025-12-03 • via Nuitee
S
Scott • extended_group • us
10
2025-12-03 • via Nuitee
M
Marcella • family_with_children • us
10
2025-11-24 • via Nuitee
C
Christina • couple • us
10
2025-11-23 • via Nuitee
M
Millionsofmiles • Business
10
Beautiful hotel with excellent service
Pros:

I ended up working in the bar area the better part of the evening. I was impressed by the attentiveness of the bartender, Michael who would come around to the other side of the bar (even as sole bartender for a while) to ensure I was well taken care of. I travel a lot and this was a rare level of attention and service at a busy hotel bar. I was made to feel very much at home. Look forward to my next visit.

2025-11-06 • via Tripadvisor
N
Nomad29384844557 • Business
10
Be treated like more than family
Pros:

Very pleased with my overall experience. I have stayed at this property monthly since 2019 and truly enjoyed the atmosphere and service throughout. The property is very nice but the staff, attitude, and friendly service are what truly takes this property over the top.

I had to take a break during their recent renovations but they were very understanding and I was extremely touched when they welcomed me back after nearly 2 years as if I never left. The renovated property is really wonderfully executed from the rooms to the public spaces and lounge.

Now in Fall 2025, I can say that they have surpassed my prior accolades and I am very happy staying at the Hotel Cleveland but would be equally pleased simply spending an evening in their lobby lounge and bar. I have know Dan, a senior bartender, for years and he took the time to introduce me to Judy and Casey who are incredible as well. I could not ask for more. I thought…

Tonight, I happened to be served by a bartender I had yet to meet. Michael. He served my drinks and made pleasant conversation with me and all his patrons. My phone happened to be about die and I mentioned it out loud. He whisked away and returned quickly with the cord I needed. I challenged if he had it on hand somewhere or had somehow otherwise quickly found it. To my surprise, he had run to his car and brought it to me. It’s on that charge that I write this review and truly cannot believe we live in a world where this is still possible.

Thank you, Marriott, Dan, Casey, July and Michael.

From a true Marriott customer for life.

2025-11-05 • via Tripadvisor
6
600zw • Business
10
Warm hospitality
Pros:

This is my third stay at the Hotel Cleveland and it did not disappoint. I often travel for work so It’s been my home away from home for three different weeks. It’s a beautiful old hotel with modern amenities and a great gym. I really enjoy the restaurant and the staff that have so graciously entertained and fed me on many a night I was too tired to go out. If you’re lucky enough to have Judy as your bartender, you’re sure to have a wonderful evening and some great recommendations on food and drink.

2025-11-04 • via Tripadvisor
J
Jones • couple • us
10
2025-11-03 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

The architecture and design is beautiful.

2025-11-02 • via Nuitee