The Mayflower Hotel, Autograph Collection

Beautiful ambiance

Dinner was delightful!

朝食は高かったが美味しかった。また、シャワーの温水の出し方がわからなかったところ、フロントに電話したらすぐに技術者を派遣してくれた。クリスマスシーズンだったので館内の装飾が綺麗だった。ホスピタリティが十分だった。

Proximité lieux touristiques
Suite spacieuse

Great location, clean and great staff.

We had hoped to enjoy our stay at The Mayflower Hotel in Washington, DC, but unfortunately our experience felt cold and unwelcoming. We stayed just one night while in town for a comedy show and a short getaway.

To be fair, there were a couple of bright spots. A woman at the concierge desk was genuinely helpful, kindly guiding us to a restaurant across the street since the hotel restaurant was closed. The valet attendant, Raphael, was also exceptionally friendly and welcoming.

Our room experience, however, was disappointing. We were initially assigned a larger room on the 5th floor that felt cold, tired, and dated, with little warmth or character. More importantly, my husband has a disability that prevents him from using a tub-style shower, so we requested a room change. The second room, on the 6th floor, was much smaller but warmer and had a walk-in shower, which we appreciated. While the bathroom appeared slightly more updated, the towels were thin and far from the plush quality one expects at a hotel of this caliber. The bed was comfortable enough, but the bedside table had glass rings on it that showed it had not been wiped clean from the previous guests, the other table in the room had similar water marks and the heater was extremely loud. Even on the lowest setting, the noise was disruptive enough that my husband was concerned he wouldn’t be able to sleep.

Our biggest disappointment, however, was the experience at The Edgar Bar & Kitchen. After our show, we arrived around 9:50 p.m. As we were being seated, the server immediately informed us—rather brusquely—that it was too late to order food. While we only intended to have cocktails, the way this was communicated felt dismissive and unpleasant. During our brief visit, staff hovered in a way that felt more like pressure to order another drink than attentive service. We don’t feel that taking 30 minutes to enjoy a cocktail is unreasonable, yet the atmosphere made us uncomfortable.

The following morning at breakfast, the restaurant was quite busy, which we understand—especially since it appears to be the hotel’s only dining option. Busy is fine; unfriendly is not. The service felt rushed and impersonal. My husband’s coffee was poured so hurriedly that the pot was pulled away before his cup was full or even upright, resulting in repeated spills. It felt as though the staff were serving without ever really seeing the guests in front of them.

That said, the food itself was good. My breakfast of banana bread with scrambled eggs was enjoyable and arrived hot.

Ultimately, for us, staff make or break a hotel experience, and sadly, with the exception of a few individuals, the service at The Mayflower fell short and left us feeling unwelcome.

Stayed here for a conference that was held at the hotel, between major snow storms. Several of my colleagues decided to fly in before the storm to avoid travel delays. It worked out well but they found the hotel food to be very limited but decent.
The conference facilities were good, there was plenty of snacks and water/tea available. Some rooms were pretty chilly but that is to be expected during winter. However the water faucets in the ground floor bathrooms were ice cold the whole time. Hard to get good handwashing in after being around hundreds of people during flu season.
I am an elite member so I was given a top floor, 2 queen room. The room, while clean and updated, was very dark as the window was in a weird location. I learned from my peers that each of our rooms were all different in floor plan and sizes. It was very hard to sleep with the heater. It seemed like the temp control was fixed to auto fan at the temp you set it but one degree diff and it would be super hot or super cold.

Beautiful property

staff are nice and helpful

Nothing!

Great location and great room, no complaints.

Perfect stay. I stayed here twice and everything was perfect. Hotel is a classic and well maintained. The staff was genuine and helpful, and while there was a $40 destination fee, the $20 restaurant and $10 Uber credits made that reasonable.

Also I am Platinum and on both occasions, received a suite upgrade. Finally, on one of the stays, they had live holiday music on the main floor.

Great location. Large clean room.

I chose the Autograph hotel, The Mayflower because it's history and charm. The service was outstanding, everyone was professional, couteous and helpful. We were treated extrememly well, the gave us our room prior to a typical check in time which was such a pleasant surprise and so helpful. We were also provided with a late check out and our room was upgraded. It couldn't have been a nicer stay and the location is wonderful!

Stayed here 3 nights during a conference. Access to the conference/ballrooms is seamless and extremely easy. My room was large, clean and comfortable. Note that the hotel is in an old building, and the old building includes old windows. Even with the addition of a second insulating pane, street sounds from below (I was on the 10th floor) still resonate. The location cannot be beat on CT Ave, with many dining options within walking distance. Parking by valet is expensive, but the service is impeccable, as was the service I received from receptions and housekeeping staff. Some of the furnishings could use a refresh, but nothing too trashy or too badly damaged. The gym facilities are small relative to the number of rooms in the hotel, so arrive early if you want to use one of the two Pelaton bikes or several treadmills or ellipticals.

Beautiful historic hotel. Rooms enlarged and modernized (ultra minimalist style, functional). Lots to see, do, and eat within walking distance. Pleasant, restful stay through MVC, which occupies the 7th floor.