Renaissance Atlanta Waverly Hotel & Convention Center

Hotels
•
Renaissance Hotels & Resorts
8.8 (684 reviews)
2450 Galleria Parkway , Atlanta , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great service
Cons:
No free WiFi
Signage issues

Categories

Cleanliness
8.66
The rooms were reported as clean, contributing positively to the stay.
Service
9.63
Multiple reviews highlight excellent and proactive service from staff, especially mentioned were Tameka, David, and valet staff.
Location
9.17
The hotel is conveniently located near shopping and attractions, contributing positively.
Room Quality
8.62
Rooms were described as clean and spacious, which is a standard expectation.
Amenities
8.15
Some amenities were mentioned but not in detail; hence it receives a standard rating.
Value for Money
8.61
Value was appreciated in correlation to proximity to attractions and overall stay experience.
Food and Beverage
8.66
Food options like Cincos were mentioned positively, but overall feedback on dining amenities was limited.
Overall Experience
8.93
Overall satisfaction was high with guests expressing they would return and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Luxurious Accommodation
Experience a lavish stay at Renaissance Atlanta Waverly Hotel & Convention Center, ideally located near Cobb Energy Centre and Truist Park. The 4-star hotel boasts elegant rooms, an ATM, and a business centre for your convenience.

Top-Notch Amenities
Indulge in the hotel's indoor pool, fitness centre, and round-the-clock front desk service. Whether you're unwinding with a swim or keeping up with your workout routine, we have you covered with our exceptional amenities.

Convenient Location
Explore Atlanta's attractions with ease - Atlanta History Center and Atlantic Station are just a short drive away. With DeKalb-Peachtree Airport in close proximity, your travel plans are made simple. Book your stay at Renaissance Atlanta Waverly Hotel & Convention Center now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 684 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
D
Darnell • solo_traveller • us
10
Pros:

Like

Cons:

Like

2026-04-15 • via Nuitee
M
Mary • couple • us
8
We enjoyed our stay.
Pros:

The property is within walking distance to Truist Park.

Cons:

The construction obstructed the advertised view of Truist Park.

2026-04-13 • via Nuitee
R
Richard • family_with_children • us
10
Wonderful experience. We will stay here again.
Pros:

Location and the amenities

2026-04-13 • via Nuitee
S
Shellie • couple • us
8
Great location!
Pros:

Proximity to Truist Park

Cons:

Needs some updating.

2026-04-12 • via Nuitee
5
545conoro • Family
10
Alain is awesome
Pros:

Alain was one of the best valet ever

2026-04-11 • via Tripadvisor
C
Christa • family_with_children • us
10
2026-04-10 • via Nuitee
G
GTS65 • Business • Houston, Texas
10
2 night stay at the Waverly
Pros:

Our front desk checking and check was handled very graciously and professionally. She was a joy. Also, Lawton at the valet was great!!

2026-04-01 • via Tripadvisor
S
Siobhan • couple • us
10
2026-03-31 • via Nuitee
F
Faiyaz Lokhandwala • family_with_children • us
10
2026-03-27 • via Nuitee
A
A60MIivanl • Business
10
Great service
Pros:

Alain Anderson took great care of my car and when I needed it he got it back to me in no time.

2026-03-22 • via Tripadvisor
9
929shanitac • Family
10
Awesome customer service
Pros:

We had an awesome experience. The hotel was very nice as well as the valet the young man named Alain, was very polite. He placed our bags in the car for us. He made sure we got in our car. OK awesome customer service.

2026-03-21 • via Tripadvisor
D
Danica • couple • us
10
This was a quick “staycation” and the staff helped my husband surprise me.
Pros:

Everything! it was clean beautiful room and view.

Cons:

Nothing

2026-03-21 • via Nuitee
C
catherinecY7206PQ • Business
10
Great service
Pros:

Wonderful experience very sweet employees!

2026-03-15 • via Tripadvisor
E
E9223RNstephanieh • Family
10
Exceptional Service Worth Recognizing: Oosha (Ms. O) Turned a Difficult Day Into a Wonderful Experience
Pros:

I would like to formally recognize an exceptional member of your front desk team, Oosha (Ms. O), at the Renaissance Atlanta Waverly Hotel & Convention Center. Her professionalism, compassion, and dedication to guest service truly deserve the attention of hotel leadership and Marriott corporate management.

After experiencing a difficult night and a challenging start to my morning, I approached the front desk where I was assisted by Oosha. From the moment she greeted me, her kindness and professionalism were immediately evident. She listened carefully to my concerns, treated me with respect, and made me feel genuinely valued as a guest. She addressed my maintenance and housekeeping issue promptly and ensured it was resolved completely and to my satisfaction.

As a former hotel manager with over 10 years of experience in the hospitality industry, I know firsthand what exceptional guest service looks like. Oosha exemplifies the very best qualities hospitality professionals should have—attentiveness, empathy, professionalism, and a sincere desire to make guests feel cared for. She not only resolved my issue efficiently, but she also offered a genuine apology for the inconvenience I had experienced, which demonstrated true ownership and professionalism.

What truly set her apart was her willingness to go beyond simply solving the problem. She thoughtfully suggested that I take advantage of the hotel’s indoor pool, hot tub, and sauna area to relax after a stressful day. That small but thoughtful recommendation made a meaningful difference in my experience.

I also want to share that this interaction had a personal impact on me. I struggle with depression, and after speaking with Oosha, I left the front desk feeling uplifted and genuinely joyful. It is rare that a brief interaction with a staff member can change someone’s mood so significantly, but her kindness and compassion did exactly that.

Employees like Oosha represent the very best of what the Marriott brand stands for. She is an incredible asset to your property and to Marriott as a whole. I strongly encourage her supervisors and leadership team to recognize her for the exceptional level of care and service she provides to guests every day.

In my professional opinion, Oosha absolutely deserves recognition—whether through a customer service award, internal commendation, or bonus. Team members like her are the reason guests return and remain loyal to the Marriott brand.

Thank you for employing such an outstanding individual and for taking the time to recognize team members who truly go above and beyond.

2026-03-15 • via Tripadvisor
T
Tramaine • couple • us
10
2026-03-14 • via Nuitee
W
WitNae • family_with_children • us
8
2026-03-02 • via Nuitee
Q
Q7502YFhb • Business
10
Better than the best!
Pros:

Tre and the team were the best logistical team in the world. I came to them at the hight if a valet crisis. They were calm, accommodating and SO kind!

2026-02-11 • via Tripadvisor
H
Harris • couple • us
10
2026-02-09 • via Nuitee
M
missyb864 • Family
10
Ashley and Trey were great!
Pros:

My trip was great. Ashley and Trey the valet employees were wonderful. Nice hotel with great restaurant and room service.

2026-02-01 • via Tripadvisor
A
austinhB7838GR • Family
10
Nice experience
Pros:

Overall a good experience. Ashley, Trea and Adanine were super polite and helpful, greeted us and our pups each time they saw us.

2026-02-01 • via Tripadvisor