Renaissance St. Louis Airport Hotel

Hotels
Renaissance Hotels & Resorts
7.9 (1101 reviews)
9801 Natural Bridge Road, St. Louis , Saint Louis , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful and attentive staff
Convenient location near the airport
Cons:
Cleanliness issues noted
Additional charges for amenities

Categories

Cleanliness
6.93
There were mentions of molded food in the refrigerator and dirty floors, affecting the cleanliness perception.
Service
8.9
Staff was very attentive to needs and provided excellent customer service throughout the stay.
Location
8.94
The location is convenient and close to the airport, which is appreciated by many guests.
Room Quality
7.89
Some guests mentioned uncomfortable beds and outdated room conditions, affecting the overall quality perception.
Amenities
7.92
The amenities like the pool and bar were noted, but there were complaints about additional charges for breakfast.
Value for Money
6.88
Several reviews expressed disappointment with many add-on charges, suggesting poor value for the price paid.
Food and Beverage
7.43
Breakfast quality was noted to vary, with some attendees feeling that it did not meet expectations.
Overall Experience
8.3
Overall experience was still rated positively due to clean facilities and excellent staff, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:09

Property Description

Convenient Location and Amenities
Less than a mile from Lambert-St. Louis International Airport, Renaissance Hotel offers free airport shuttles and indoor/outdoor pools for a relaxing stay.

Modern Comforts
Guests can unwind in modern rooms with a 37-inch flat-screen TV, free HBO channels, and convenient work desk.

Nearby Attractions and Activities
Located close to popular destinations like St. Louis Zoo and Ameristar St. Charles Casino, Renaissance Hotel provides easy access to exciting local attractions.

Book your stay at Renaissance Hotel now to experience comfort and convenience at its best!

Important information:

Please note that a deposit of USD 50 per room night will be charged at check-in for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Sep 1, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1101 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 7.43
Overall Experience: 8.3
D
Danyaile family_with_children us
10
2026-02-11 via Nuitee
K
Kimberli solo_traveller us
10
2026-01-30 via Nuitee
4
474lyudmilag Business
4
Stay Elsewhere
Pros:

Checked me out a day early with no explanation, and I received the worst customer service about it. The walls are also paper-thin, and you can hear everything. The bar staff is amazing, but their overnight guy can kick rocks.

2026-01-22 via Tripadvisor
M
Michael couple us
5
Location
Pros:

Location

Cons:

The ice bucket was dirty so we couldn't enjoy beverages. Plus the air conditioner was on 64 when we arrived and the heat wouldn't come on. Took 2 calls and 2 hours for maintenance. Bed not comfortable. Mattress hard.

2026-01-20 via Nuitee
T
Tracey solo_traveller us
8
Pros:

I liked the room

Cons:

No microwave in the room I'm

2026-01-19 via Nuitee
S
Sandra family_with_children us
10
2026-01-19 via Nuitee
K
Katrina couple us
10
Pros:

Clean and was just a great stay. Great for just a couple to get away.

Cons:

Nothing really to do around the area. Oh and the interstates.

2026-01-19 via Nuitee
J
Jacob family_with_children us
10
2026-01-19 via Nuitee
S
Serenia couple us
10
2026-01-19 via Nuitee
G
Gina solo_traveller us
4
It's not the hotel it used to be, and I won't be staying there again
Pros:

The bed was comfortable, and tub was good.

Cons:

The locks didn't work correctly, the pool is crumbling, the pillowcases were dirty and the food on buffet was cold.

2026-01-19 via Nuitee
G
Gabby solo_traveller us
9
2026-01-19 via Nuitee
J
James extended_group us
8
2026-01-19 via Nuitee
D
Debra solo_traveller us
10
2026-01-19 via Nuitee
P
Pamela family_with_children us
10
We had the best time
Pros:

I would like to tell you that I was with my daughter-in-law and 4 year old grandson. We got to our first room on the 5th floor and we could barely see the planes. I called down to the desk to see if we could get a room further down so my grandson could see the planes taking off. The lady who I spoke with was FABULOUS and switched us rooms so he could see them. It was the best thing ever and my grandson was soooo excited. I so appreciate her being so friendly and so accommodating it made our day especially my grandsons. I wished I would have gotten her name cause she was just great. We had the best time and definitely would stay there again.

Cons:

Breakfast that would be included in stay.

2026-01-19 via Nuitee
N
Natashia couple us
10
2026-01-19 via Nuitee
P
Paris solo_traveller us
8
2026-01-19 via Nuitee
A
Angel family_with_children us
7
2026-01-19 via Nuitee
M
Marinella family_with_children de
6
2026-01-18 via Nuitee
T
Tyler family_with_children us
8
2026-01-15 via Nuitee
R
Rowdy couple us
1
Our stay here was the furthest thing from pleasurable
Pros:

Didn't get to have breakfast. And it was very crowded. Not much I did enjoy about this hotel

Cons:

Location parking staff and rooms
Terrible confusing parking operation

2026-01-15 via Nuitee