King George

Hotels
7.9 (1348 reviews)
334 Mason Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Allergy-free room
See all facilities

Review Highlights

Pros:
Charming atmosphere
Helpful staff
Great location
Historical building
Cons:
Cleanliness issues
Small room sizes
Limited amenities

Categories

Cleanliness
6.86
The carpet was dirty in one review, indicating cleanliness is a concern.
Service
8.83
The staff were described as friendly and attentive, contributing positively to the overall experience.
Location
9.37
The location is praised multiple times for its convenience and proximity to attractions.
Room Quality
6.82
The room size was noted as small and noisy, with some descriptions of dated accommodations.
Amenities
7.85
While amenities like breakfast and staff assistance are positive, there are complaints about limited facilities.
Value for Money
7.31
The amenities fee is mentioned as non-negotiable, suggesting some question the value.
Food and Beverage
7.86
Breakfast was mentioned as sufficient but lacking in variety.
Overall Experience
8.33
Overall positive experiences despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Central Location in Union Square
Experience the vibrant energy of Union Square at our San Francisco boutique hotel, a part of Oxford Hotel and Resorts, LLC. Explore upscale shopping and dining just steps away.

Modern Amenities and Sustainable Toiletries
Relax in European-style rooms featuring flat-screen TVs, iPod clock radios, and tea/coffee facilities. Pamper yourself with sustainable toiletries in the en suite bathroom for a luxurious stay.

Exciting On-Site Activities and Services
Indulge in a variety of activities included in the $20.00 per night Amenity Fee, such as High-speed WiFi, Newspapers, Flowater station, and access to games like pool table, darts, and shuffleboard.

Book now to enjoy the perfect blend of luxury and convenience at King George Hotel in San Francisco!

Important information:

Please note: The property accepts reservations and will rent rooms and other facilities to people under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred; or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 1348 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.33
G
Gigi extended_group us
8
It’s a great location, walking to Union Square, great restaurants, the cable car line, BART
Pros:

Great location & friendly helpful staff. Has a pool table & darts with a wine bar. Super cute pub atmosphere.

Cons:

Rooms are very small. Bathroom is tiny!

2026-03-17 via Nuitee
R
ronaldbZ6874AC Family
8
Very nice!
Pros:

A very nice,clean and quiet place to stay in a hectic area.

2026-03-12 via Tripadvisor
K
Kirsten extended_group us
10
Pros:

ALways great service but would be really nice to have the bar open on weekends

Cons:

Need warmer bedding

2026-03-09 via Nuitee
R
Racheal solo_traveller us
10
Pros:

The staff is so friendly. The building is old but amenities are in very good quality

2026-03-04 via Nuitee
O
olivarespepe NONE Ciudad Juarez, Northern Mexico
10
Great stay at King George
Pros:

We loved our stay at King George Hotel, staff was helpful and kind, the rooms are clean and comfortable.
The location is great with walking distance to the Marina, cable car, and the restaurants are very good around.
We particularly liked the ambiance of the lobby where you can relax on a couch or play pool/darts, and refill your water.

2026-03-02 via Tripadvisor
O
Obehi solo_traveller gb
4
Disappointing
Pros:

A few nice staff, availability of drinking water and timely serving of the pastries.

Cons:

They held me out of the property for hours on countless occasions because of a payment I had clearly made and they claimed not to have received. I was made to use my card countless times, they are still holding on to my money- 360 dollars.The rooms were very dirty and the noise at night was something else. Well,, it is located on the streets so.i was exposed to all sorts. The pastry servings were timely and okay. I like that water was readily available. I had to go downstairs each time I needed to heat up my food but they provided a fridge. Overall, it didn't meet my expectations

2026-03-02 via Nuitee
S
stephanietN9508PD Business
10
Best staff and rooms!
Pros:

I had an absolutely amazing stay at the King George Hotel! The staff were so wonderful and kind. Even though the photos looked good I was a little worried about the rooms and amenities because it’s an older building, but they have definitely put a lot of heart and investment into upgrading things and the room was very nice and clean! Thank you so much for the lovely stay. Oh and reminder to book direct to help keep the funds local!

2026-02-26 via Tripadvisor
L
lobob210 Friends getaway Los Angeles, California
2
Avoid
Pros:

I booked two beds online and when we checked in I asked, "That's two bed, correct?" The man checking us in said, "Of course" but when we got to the room, it was one bed. When I tried to rectify the issue the manager showed no interest in trying to fix the issue. Even I offered to pay the difference to get two beds she kept going on about why it happened and the we booked through a third party so you couldn't do anything. At no point in time did she show any courtesy or willingness to fix the issue. When I asked for her name, she said, "I am not giving it to you." It was horribly unprofessional and rather than fix any issue she made everything worse by threatening not to help us and then canceling our reservation. She was a horrible person. We ended up staying in a much better hotel. Avoid this one. The area is unsafe at night and the customer service was awful.

2026-02-16 via Tripadvisor
L
Luciana family_with_children br
10
Pros:

Excelente localización. Oferece um bom café da manhã. Localização ótima.

Cons:

Nenhuma reclamação.

2026-02-09 via Nuitee
Y
Y family_with_children nl
8
Pros:

location and staff

Cons:

Want to have a fridge and AC

2026-01-24 via Nuitee
G
Gary family_with_children us
7
It was fine for one night.
Pros:

Clean, location, reasonable price

Cons:

The shampoo and conditioner bottles were empty

2026-01-19 via Nuitee
S
Susan solo_traveller us
8
Pros:

The location is close to BART and MUNI and where I needed to be fore work. The room is a nice size and very clean.

Cons:

One slow creaky elevator, narrow spiral staircse makes it hard to take the stairs and carry bags at the same time, mattress and pillows adequate but not great. The shower gel pump didn't work. I couldn't get the captions to work on the TV. No protein available in the free breakfast, But I like this place. I like it better when it's $110 a night than when it's $200 a night.

2026-01-19 via Nuitee
D
Denise family_with_children us
9
Pros:

Nice selection of fruit and pastry,and an assortment of beverages.

Cons:

I wish the bar was open

2026-01-19 via Nuitee
A
Anaiah extended_group us
8
2026-01-19 via Nuitee
L
Lecel extended_group us
2
We will never come back to this facility.
Pros:

Is that what you call a breakfast? That was awful.

Cons:

I will be so ashamed to call it breakfast.

2026-01-19 via Nuitee
M
Minji solo_traveller fr
8
Cons:

petite déj pauvre

2026-01-19 via Nuitee
L
Lucie couple us
2
Very small room. No heaters in the room. Breakfast very limited. No plant based milk available.
Pros:

Front desk lady was super nice!!!!

Cons:

Room was small and the beds were small. There was no heater working and it was really cold. Had to call the front desk with the phone in the room. The phone didn’t work. Had to call from personal cell phone for them to pick up. Space heater was provided which helped but for the price (1,300+ a night) it was not great. Breakfast was limited. Non dairy milks weren’t available as well as simple things like maple syrup. Carpets in the room were super dirty and no sleepers were provided during the stay. I would not recommend staying at this place.

2026-01-19 via Nuitee
J
Judi family_with_children us
9
Pleasant staff, clean and close to everything. Great parking lot across the street. Reasonable rates
Pros:

Clean

Cons:

Nothing

2026-01-19 via Nuitee
C
Compass30091690084 Friends getaway
10
Great hotel!
Pros:

Great boutique hotel, close to everything. Very clean and great staff! The lobby is so fun and decorated so nicely. Check in was quick.

2026-01-16 via Tripadvisor
L
Lynn family_with_children us
9
2026-01-14 via Nuitee