King George

Hotels
7.8 (1171 reviews)
334 Mason Street , San Francisco , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent central location near Union Square/BART
Friendly and helpful staff
Comfortable beds/mattresses
Good value for money compared with neighborhood
Complimentary water and coffee available
Cons:
Filthy carpets and unpleasant hallway odors reported
No AC in many rooms; rooms feel old/tired
Elevator frequently out of service for some guests
Noise from exterior extractors/streets
Limited amenities/continental breakfast removed

Categories

Cleanliness
5.5
Mixed reports: some guests praised room cleanliness, but multiple reviews mention filthy corridor/room carpets, unpleasant hallway odors and an overall dated, worn condition — brings this category below average.
Service
9.3
Consistently positive mentions: staff described as friendly and helpful at reception across several reviews; multiple guests highlight good, attentive service.
Location
9.5
Strongly positive: repeatedly praised for central location near Union Square, BART/Powell, close to restaurants and transport — very convenient for downtown/San Francisco attractions.
Room Quality
6.8
Mixed: beds and mattresses often described as very comfortable, but rooms are otherwise dated and basic (no AC in many rooms), some noise from outside/extractors and poor views for some guests.
Amenities
6.5
Limited amenities: no in-room fridge, no AC in many rooms, microwave/tea & coffee mainly in lobby, some guests noted the removal of continental breakfast and frequent elevator problems.
Value for Money
8.9
Perceived good value: several guests note the hotel is cheaper than others in the neighborhood and reasonably priced for San Francisco, making it a cost-effective option despite some drawbacks.
Food and Beverage
7.5
Mixed but generally acceptable: complimentary water and coffee were appreciated and some mentions of café offers, but others noted the lack/removal of expected continental breakfast — overall middling.
Overall Experience
8.4
Generally positive for short stays: many guests found the stay convenient and pleasant thanks to location and staff, though issues with cleanliness, noise and limited amenities affected some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Central Location in Union Square
Experience the vibrant energy of Union Square at our San Francisco boutique hotel, a part of Oxford Hotel and Resorts, LLC. Explore upscale shopping and dining just steps away.

Modern Amenities and Sustainable Toiletries
Relax in European-style rooms featuring flat-screen TVs, iPod clock radios, and tea/coffee facilities. Pamper yourself with sustainable toiletries in the en suite bathroom for a luxurious stay.

Exciting On-Site Activities and Services
Indulge in a variety of activities included in the $20.00 per night Amenity Fee, such as High-speed WiFi, Newspapers, Flowater station, and access to games like pool table, darts, and shuffleboard.

Book now to enjoy the perfect blend of luxury and convenience at King George Hotel in San Francisco!

Important information:

Please note: The property accepts reservations and will rent rooms and other facilities to people under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred; or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 1171 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9.5
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8.9
Food and Beverage: 7.5
Overall Experience: 8.4
A
Apil • family_with_children • us
7
Pros:

Late check in was very helpful. It was clean it just had an unpleasant odor to it on the hallways. Otherwise everything was good

2026-10-30 • via Nuitee
K
Katherine • solo_traveller • ec
2
Pros:

Nada

Cons:

Sucio y antiguo

2026-10-29 • via Nuitee
S
Simona • family_with_children • it
10
Pros:

Il letto, comodissimo

Cons:

La vista sulle macchine di climatizzazione esterne dell albergo e aspettare a lungo per k acqua calda

2026-10-28 • via Nuitee
M
Michele • family_with_children • us
10
2026-10-28 • via Nuitee
S
Samir • solo_traveller • us
3
I asked the receptionist the change us the room, she gave us a room to a similar filthy carpet , apparently they are all
Pros:

Staff were nice.

Cons:

The carpet is filthy . Outside windows filthy , the view they gave us horrid for our 35 Anniversary .

2026-10-27 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Very convenient to the August Hall, close to BART, lots of excellent food choices nearby. Staff was friendly.

2026-10-26 • via Nuitee
C
Cornelio • couple • us
10
2026-10-24 • via Nuitee
S
Steffi • couple • de
9
Pros:

Sehr zentrale Lage, gut mit ÖPNV zu erreichen und zu verlassen. Zwar an der Grenze zu Tenderloin, d.h. man sieht schon recht viele Obdachlose, Drogenabhängige in der westlichen Umgebung des Hotels, aber dazu muss man schon einige wenige Schritte das Hotel in diese Richtung verlassen.
Geschäfte und Restaurants in unmittelbarer Nähe. Union Square in Laufentfernung.
Hotel strahlt ein gewisses historisches Flair aus.
Für San Francisco sicherlich recht preisgünstige Unterkunft.
Kein Kühlschrank im Zimmer. Microwelle, Tee/Kaffee (nur früh) in der relativ großen Lobby im EG verfügbar/möglich.

2026-10-21 • via Nuitee
J
Jenifer • couple • es
9
Agradable
Pros:

Destacar la limpieza y que hacía tiempo que no estábamos en un hotel con unas colchones y almohadas tan cómodas.
Personal amable
Recepción y zonas comunes muy agradables.
Tenías agua con limón a la entrada de manera gratuita y también café por las mañanas. En la habitación cafetera con café y tés.
Muy cerca de la estación de metro y paradas bus.

Cons:

Nos tocó una habitación con ruido exterior de algún aparato extractor. Tuve que dormir con tapones.

2026-10-19 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Location and friendly staff

Cons:

Bit noisy till late, but its a city could do with blinds in bathroom.

2026-10-18 • via Nuitee
S
Sandra • solo_traveller • co
9
Agradable, buena ubicación y amabilidad
Pros:

Ubicación, limpieza, atención del personal

Cons:

La alfombra en los pasillos dificulta el desplazamiento de las maletas. Ascensor un poco viejo pero funciona.

2026-10-18 • via Nuitee
P
Piotr • family_with_children • pl
5
2026-10-15 • via Nuitee
R
Renata • solo_traveller • pt
7
Pros:

Café de oferta

Cons:

Cama alta

2026-10-13 • via Nuitee
T
Thannaphat • solo_traveller • th
10
2026-10-12 • via Nuitee
Y
Yu • solo_traveller • us
9
A convenient and comfortable hotel for a short stay in downtown San Francisco.
Pros:

The hotel is conveniently located near Union Square, with easy access to restaurants, shops, and public transportation. The staff was friendly, and the room was clean and the bed is so comfortable.

Cons:

The elevator was a bit small and slow, which was slightly inconvenient. Other than that, everything was great, and I had a pleasant stay.

2026-10-09 • via Nuitee
G
Gigi • couple • us
7
Good basic hotel. Good location. Parking lot across the street is convenient. Walk to BART.
Pros:

Location is good, room clean. Window can be opened. Quiet with windows closed. Cool vibe. Price is cheaper than others in the neighborhood.

Cons:

No AC, old & tired, basic room. No amenities to speak of.

2026-10-07 • via Nuitee
H
hyoko • solo_traveller • jp
5
エレベーターの故障が辛かった。
Pros:

ユニオンスクエアやパウエル駅に近く、どこに行くにも便利だった。
冷房がないため窓が開く造りになっており、爽やかな風が入って心地良かった。

Cons:

滞在中4日滞在中の2日はエレベーターが故障しており、8階の私は昇り降りに大変な思いをした。また、以前に宿泊された方々の評価を読んで、コンチネンタルブレックファーストがあるものと思っていたが、なくなっていたようで残念。

2026-09-16 • via Nuitee
J
Jamico • couple • us
5
Would have felt more worth it if the elevator worked and we had a fridge.
Pros:

The location of the hotel was great. Close enough to downtown. Very close to the Nintendo store which I didnt realise when booking, but was a pleasant surprise.

Cons:

The rooms were decent but did not have a refrigerator which would have been nice, so there was no where to store food. The evelators were also no lt working during our stay, and the stair cases are extremely narrow, making it very difficult to carry luggage up the stairs especially when other people are trying to come down the stairs.

2026-09-15 • via Nuitee
• couple • ch
6
Bewertung Hotel King George San Francisco
Pros:

Alle waren sehr nett und bemüht. Das Bett war sehr gemütlich. Der Eingangsbereich war sehr schön ausgestattet.

Cons:

Der grauslige Teppich überall und vor allem im Zimmer. Der sollte weg! Gegen Laminat austauschen. Und das es nach 4 Tagen am morgen auf einmal keine Croissants mehr gab, was in der Beschreibung im Preis enthalten war. Man bekam nur noch Kaffee. Meine Kollegin hatte ein neues Fenster. Ich hatte ein uraltes Fenster in meinem Zimmer. Ich brauche immer frische Luft, wenn ich das Fenster aufschieben wollte musste ich aufpassen das es nicht rausfiel.

2026-09-13 • via Nuitee
D
Dekel • solo_traveller • il
10
2026-09-13 • via Nuitee