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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Terrace
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Facilities for disabled guests
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Packed lunches
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Darts
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Broadcast Live sport events
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Television in common areas
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Golfing on site
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located just a 3 minutes' walk from Thatcham Rail Station in the historic county of Berkshire, The Swan by Marstons Inns offers a perfect blend of comfort and accessibility. Ideal for both leisure and business travelers, our en suite rooms provide a relaxing retreat after a day of exploring or work.
Cozy Rooms and Dining
Each room at The Swan features a flat-screen TV and tea/coffee making facilities, ensuring a comfortable stay. Indulge in a variety of sandwiches, snacks, and a wide selection of beverages at the bar. The on-site restaurant caters delicious lunchtime and evening meals, guaranteeing a satisfying culinary experience.
Local Attractions
Explore the charm of Thatcham, known as Britain's oldest town, located just 4 miles from Newbury. Discover the picturesque River Kennet, Kennet and Avon Canal, and the nearby Thatcham Nature Discovery Centre for a memorable stay.
Ready to experience a delightful stay at The Swan by Marstons Inns? Book now and create lasting memories in Thatcham.
Any damage you cause to the rooms will be charged. In severe cases you will be contacted by the property with regards to the damage caused. A breakdown of the charges can be provided.
If you require check-in outside the standard times, please contact property using the details on your Booking Confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
Direct access to the room without needing keys to access buildings other than my room and not needing to traipse miles through corridors to my room
The green light on the fire exit sign in the room did stop me from sleeping the first time I slept here. Appreciate the need for something but this is really disturbing to sleep. I brought eye mask next time so may be worth warning guests
Staff were very friendly and ate in the restaurant with family and food was great.
Have stayed here a few times and always had a lovely stay but as other people have commented rooms are looking a bit tired and could do with a good deep clean and makeover.
An hour to take our order for a pre-booked 1:30pm table for lunch was not good. Toilet in our accommodation not very clean & we also had to ask for clean glasses to go with our bottle of wine ordered to go with our lunch.
No remote control for tv in room 1
I have been staying at the Hotel during the week for a while and am pleased with it. It has more character than the larger chain hotels, free parking and the rooms are cleaned daily which is a rarity these days.
Good service from everybody including Poppie, Elliott and chef Fred. Poppie always draws a shamrock on the head of my pint of Guinness.
The food is good with a different food and pint offer Monday to Thursday.
We booked for lunch having not been here before. On arrival we found it difficult to find the entrance to the car park, it was a very wet day and difficult to read the parking instructions. We entered the pub and were very disappointed with the overall appearance it was dingy and grubby but most of all it was very, very cold. We and other guests enquired about the parking and were told if we gave our reg no we wouldn't have to pay parking fees. Who pays parking fees in a pub!! Asked where is disabled parking and was told there was one space out there somewhere.
Greeted by two employees who really didn't seem very interested, unprofessional and untidy. Found our table ourselves but couldn't set a tab up for drinks. Sat there for a while but it was so cold, there was no heating its January cold and very wet, when someone said something to the bar staff was told the would ask the manager if he could switch the heating on but this didn't happen.
In the end we left without eating, will not be going back.
Why does the hospitality industry complain about how they are struggling and treat customers in such an appalling way.
Pre booked breakfast and paid for on line . Swan not open , no breakfast both days . Only house keeping lady on site ☹️
Quick check in with very friendly and helpful staff. Proximity to the station is very useful.
The room was poorly sound insulated (mainly through the door). There is a train level-crossing nearby which sounds an alarm for a few minutes every time a train goes through, noise from the room above could easily be heard at night through the ceiling.
The rooms are separate buildings, theres coffee and tea provided in the room, the room feels cozy overall, theres a TV (not too fancy but still), and the room and bathroom look nice.
The bathtub kept draining rapidly after being filled and plugged
Localização muito boa!
Quarto pequeno
We wanted to support our local pub and have a festive drink on Christmas eve. Arrived to a busy pub which was expected, the only free table.was stacked high with dirty plates and glasses. Tried to buy a drink but after waiting 20 mins and no sign of service we left. Very disappointing to see only 2 or 3 staff working. Poor management.
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